BOXI R2 on Linux - DHTML viewer - Tomcat 5.0 - Charts don't appear (just a red X)

Question

Post Author: the_mack
CA Forum: Deployment
Hi all.
Like the title says I am running BOXI R2 on Redhat 4.0 Enterprise server with clients on Windows.  Typical installation with Tomcat and MySql from the setup files.  Reports are based off of Oracle 10g and work fine.  If I use the ActiveX viewer charts and everything work fine but when using the DHTML viewer charts only appear as a red X.  There are reports with static images in them and these display properly with the DHTML viewer.  Checking the properties of a Chart or image shows the same file being used - crystalimagehandler.jsp.  Doesn't make sense how it can load a static image but not a chart.  Another thing I have noticed is that if I export the report from the DHTML viewer where the red X's are the exported file has the Charts in there properly.  Looks like the chart is there it just won't render properly in the DHTML viewer.  I've given the crystalimagehandler.jsp file full rights to anyone (777) and the same with the folder it resides in (crystalreportviewers115) with no luck.
Does anyone know why this is happening and how to fix it?
Thanks in advance,The_mack

Answer 1

Its not easy to follow your code without the [ code] +[ /code] tags and your link may as well not be there, the code one. I would resolve this by reducing the overhead ie: stripping down the code as much as I could and then adding them back one by one. DIVIDE and CONQUER!!!
1. Take out the audio data (I suspect this may be the key problem)
2. Take out the Thread 'main' and have an actionListener attached to your answer field to handle the changes
3. Take out java.net and your URLs
4. use a MediaTracker and WaitForAll()
5. Strip it down further - AS MUCH AS YOU CAN (you can easily reassemble it quickly again) and then look at the program flow
6. Add more boolean logic to give you control over all your elements ie
if(myAnswer==answer) smiley=true;
else smiley = false;
// or whatever, as I said I could only scan through your code as it is difficult to read in its present format.
Finally: this is good work I like the smileys and the instant %'s, the general layout, good /intelligent use of random() to generate different Q's each time. It's a good application, just remember that applets can be unreliable and I think your basic problem is that you have too much data here.
Strip it right down, focus on your logical flow and then put back the elements one-by-one