BOXI R3.1 SP2 gets stuck on 'determining disk space' message

Hi All,
We have tried installing the SP2 of BOXI R3.1 multiple times and every time it gets stuck on 'Determining disk space' window.
Please let me know if you have faced the same issue and if there is any insight on this.
Thanks for your help
Gauri

Hi Gauri,
Are you on Windows 2008 by chance?  I have seen this before on that OS and for me, I was able to get past this by closing the installation and then kicking it off again.
If that fails, try running the setup.exe with the command line switch /qr or /qb
One of those 3 options should get you past this.  I think this was an issue with Windows 2008 mostly.
This forum post sounds helpful as well:
http://bloggingabout.net/blogs/harold/archive/2009/01/14/windows-installer-doesn-t-finish-determining-disk-space-requirements.aspx
Hope this helps,
Jb

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