BP Group Hierarchy - Partner determination

Hi gurus,
we have an issue determining the partner function 'Hierarchy Node Partner' on the transaction opportunity.
We have setup a Business Partner Group Hierarchy, and would like to determine the Hierarchy Partner in the Opportunity based on the Prospect. Therefore, we have added the partner function ‘Hierarchy Node Partner’ to the partner determination procedure. However, we are not succeeding in determining the Hierarchy Partner. Would you know how to setup the determination correctly including the access sequence?
Thanks for any hint,
Erik

Hi Robert,
Thanks for your reply, I've got the idea now, but the customization link from sap what you provided in your last reply, was not clear to me, can you please explain in your point of view, I mean the details steps for this.
will be looking forward for your reply.
Thanks and Regards
Rahul07

Similar Messages

  • Customer Hierarchy Partner determination in a Sales Order using Payer ?

    Dear SD Experts/Gurus
    We use Customer Hierarchies extensively in Sales Orders for Pricing & Rebates and it all works fine.
    The Hierarchy structure consists at the bottom level of a SoldTo linked to a Hierarchy Customer and many SoldTos can have the same Hierarchy Customer.
    We set price conditions at the Hierarchy Customer and that all works fine.
    We would like to change our Customer Hierarchy to link the Hierarchy Customer to the Payer rather than to all the individual SoldTos.
    This is because we have many SoldTos linked to 1 Payer and this will allow us to have simpler Customer Hierarchy structures making it easier to setup and maintain.
    I have changed the SAP configuration to do this and I can certainly maintain the Customer Hierarchy without any problem using transaction VDH1N.
    But when I create a Sales Order, the Hierarchy Customer does not get pulled through to the Sales Order Header Partners based on the Order Payer and hence no Hierarchy Customer price conditions are pulled through.
    Is what I'm trying to do possible in SAP ?
    If so please advise how this can be achieved.
    Thanks David
    Edited by: David Steele on Apr 15, 2008 1:57 PM

    Hello,
    I have a similar requirement, although we are building the hierarchies directly in CRM (as we are with BP's in general), and I am using hierarchy category 01 - PRICING.
    What I have found is that a sold-to BP must:
    1. be assigned to a hierarchy node
    2. appear TWICE (!!!) in the document part.det.procedure, once in partner function 000001 (sold to) and again in partner function 00000121 (Authorized partner: sold to).
    When the sold to customer exists in both functions within the document, I am able to determine the hierarchy node properly.
    Now, my question is, can anyone guess why the main partner (sold to) must appear twice??? or, is this an error in my customizing?
    Thank you in advance for your help, and I do hope my observation can help others find a solution.
    Regards,
    Allon
    PS in terms of customizing, I used the following:
    partner function 00000001 - sold to
    partner function 00000121 - Auth. Partner: Sold-to Party
    access for Auth. Partner: 0017 - current partner: sold to *this copies the sold to partner into this partner*
    partner function 00000076 - Hierarchy Node Partner
    access for hier.node partner: CRM_PARTNER_G Pricing hierarchy
    The last bit presupposes that the hierarchy is set up using hierarchy category '01 - pricing'.
    Message was edited by:
            Allon Riczker - Added configuration steps

  • What is Buisness partner group hierarchy in sap crm

    Hi,
    what is Buisness partner group hierarchy,what is the importence of this in sap crm
    i wanted to know the detailed documentation for Buisness partner group hierarchy
    Thanks&Regards
    kishore kumar

    hi there
    what you are saying as Business Partner Group hierarchy is actually the account hierarchy inside the BP which can be created using the Bp groups
    here it is what it is and why its important
    Account Hierarchies
    Use
    The account hierarchy allows you to map complex organizational structures of a business partner (for example, buying group, co-operative or chain of retail outlets).
    When you create a hierarchy structure, you form groups of business partners (for example, for purchasing groups). You can use them for statistical purposes and for marketing analyses.
    You can use the hierarchy for pricing. Pricing is carried out using conditions such as pricing arrangements that are stored at a higher level of an organizational structure and can be transferred to the lower levels.
    Integration
    You can transfer a customer hierarchy from SAP ECC to the account hierarchy in SAP CRM.
    For more information, see Replicating ERP Customer Hierarchies to SAP CRM.
    You can also exchange the account hierarchy with CRM Mobile Client.
    Features
    With the help of business partner groups, you can create hierarchy nodes in order to construct a hierarchy structure. For this purpose, the type of hierarchy is first determined based on the hierarchy category.
    Hierarchy structures that are created in CRM Enterprise are sales area-independent.
    The condition maintenance for pricing is integrated in the account hierarchy maintenance function.
    also see this link
    http://help.sap.com/saphelp_crm60/helpdata/en/52/cff837a9aae651e10000009b38f8cf/frameset.htm
    will clear all your doubts
    best regards
    ashish

  • Characterstics group in a partner determination procedure

    Hi
    How do I define characteristics group in a partner detrmination procedure?
    Thanks
    Tarang

    Hi Tarang,
    Charateristic groups are created in SPRO, the path is as mentioned below:
    CRM->Basic Functions  Partner Processing  Partner Teams  Create Characteristics Groups and Ratings
    Here you create characteristics group, maintain characteristics for this group and maintain characteristic values.
    And these groups are assigned to the partner functions in the partner determination procedure.
    They can be seen in the Buying centre tab in opportunity transaction.
    In the buying center, select the partner and select u2018Maintain attributesu2019.
    Regards,
    Shalini Chauhan

  • Accounts group assignment in partner determination

    Hi SAP experts...
    In our scenario our clients customer has different partners like sold to party, ship to party, bill to parpty and payer. so as to configure in partner determination procedure shall we need to go for different account groups for each partner??. What happen if we choose one account group?. Account group has number range assignment, if we go for different account groups then diff.number ranges will be there for each partner of the customer...right...
    Can any one clarify and tell the procedure if we go for different account groups.
    Points assured for helpful answer.
    Sunanda.P

    Sunanda,
    In VOPA transaction code, you create a partner determination procedure. Here you specify the partner functions to be used & also mark the mandatory partner functions.
    This partner determination procedure is then assigned to the account group. Basically the standard account group for "sold to party - 0001" has all partner functions "SP", "SH", "BP" & "PY". Your requirement demands separate partne functions for SP, SH, BP & PY.
    So you will have to create 4 different partner determination procedures in VOPA.
    ZSOL - SP
    ZSHI - SH
    ZBIL - BP
    ZPAY - PY
    Create similar acount groups ZSOL, ZSHI, ZBIL & ZPAY in transaction code OBD2 & do the appropriate field selection for them.
    Now assign the partner determination procedures to the account groups in VOPA.
    ZSOL = ZSOL
    ZSHI = ZSHI
    ZBIL = ZBIL
    ZPAY = ZPAY
    Also assign the individual partner functions as mentioned below:
    ZSOL = SP, SH, BP, PY
    ZSHI = SH
    ZBIL = BP
    ZPAY = PY
    For ZSOL we assigned all partner functions because, when you will create a sold to party customer, you also have to specify who will the ship to party, bill to party & payer customers for the sold to party.
    Now if you want you can assign the same number range to all account groups (assign a single person to create the customer master. So whenever a new customer is created, the partners will be created in line which will be very helpful)
    Assume the number range is "0000010000 to 0000099999"
    Create SP for 10000
    Create SH for 10001
    Create BP for 10002
    Create PY for 10003
    Go to XD02 - select the customer 10000 - go to sales area data - partner functions.
    Here in the "PF" column enter SH & in number enter 10001
    Here in the "PF" column enter BP & in number enter 10002
    Here in the "PF" column enter PY & in number enter 10003
    So you have assigned the relevant partners to the sold to party.
    Hope this clarifies your doubt.
    With best regards,
    Allabaqsh G. Patil.

  • Partner determination functions are not determine in sales order

    Dear Sap Gurus,
    I have made a new partner function (P2) and have been configure it in partner determination procedure, although i hv made new customer master for the same account group. All th partner function are showing in the customer master data but these are not determine in sales order, one error is coming...this partner procedure is not defined.......kindly give me advide how to resolve this problem.
    Regards
    Parul Deshwal

    Hi
    Have you assigned the Partner determination procedure to your sales document type?
    Also have you assigned the Partner function to your Partner determination procedure.
    Also do the same to the sales order item partner determination
    regards
    Prashanth

  • "Partner Determination Steps  for Customer Master" clarification

    Hi,
    Let me clear myself at the outset itself, that I searched SDN for my below mentioned query, however I could not find any answer to my satisfaction....here I am posting again
    In "Partner Determination for Customer Master", the following steps are undertaken -
    Step 1:
    1.a.) Create New Partner Determination Procedure 
    1.b.) For each Partner Determination Procedure, different Partner Functions, which are applicable for that specific determination procedure, are assigned. (along with other properties like if the PF is mandatory, not modifiable )
    Step2:
    "Partner Determination Procedure Assignment", here we assign different Partner Determination Procedure to different Account Groups. In other words, indirectly, we assign the partner functions to account groups. Right? (Please correct me if I am wrong)
    Step3:
    "Partner Function". Here we define new partner functions, (which are used in Step 1...)
    Step4:
    "Account Group- Function Assignment" - Here we assign the Partner Functions to Account Groups
    Now My Question
    (A) Since the Partner Functions are assigned (via partner determination procedure) to account groups in Step 1, then why Partner Functions are assigned AGAIN to account groups in Step 4. What is the significance of this assignment in Step 4.
    (B) Is there is particular sequence of Steps (1 to 5), one should follow when somebody has to create new customer account group and/or new partner function.
    Thanking you all in advance.

    Dear SR
    Leave SAP Partner Determination screen for 2 minutes and first understand the logic
    1. Create the new partner functions
    2. Create the new determination procedure
    3. Link the new  partner functions to the  new determination procedure and add mandatory, non modifiable ,optional creteria
    4. Assign the new  determination procedure to the document type or account group at appropriate level
    This is essence and this is for all  8 levels like CMR,sales doc header,item etc
    Now coming to your qn
    When you define a new account group ( you might be aware account group controls partner functions of CMR) you will say that your  new account group  will carry out patner functions like SP,SH,BP,PY
    That is ACCOUNT GROUPS  function assignment
    Whenever you create a new account group  you will do field selection in OBD2 like suppress optional.reqd etc,create no ranges and assign no ranges and also mainly this activity partner determination
    These are must settings for a new account group
    AG is the german key for sold to party Partner determination procedure
    This is step 1
    Then in next step you will tell AG will carry out such and such partner functions Step 2 like mandatory not modifiable etc
    Step 3 is link the AG to your account group
    Step 4 is partner functions say if you want to create a new partner function say SB special stock partner
    (in concept this is the firststep)
    Step 5 is once again partner function account group  assignment
    So when you create a new partner function you will do step 4 first and step 5 and then 1 and 2 and 3 
    when you create a new account group you will do step 5 and then 1 and 2 and 3
    Hope you understand now
    Partner functions are relatives in your family
    Say in a family we have Father ,mother sister, brother (these 4 partner functions)
    This is called as Happy Family  and this Happy Family  is the Partner determination procedure in SAP
    This Happy Family  is linked to the account group
    So Happy family means there are 4 partner functions
    So whenever you create a CMR in the account group this father.mother,brother,sister will come as default
    Suppose you add another partner function say Uncle
    First you have to create uncle
    Then you have to tell this account group will accept uncle
    Then link the uncle in the happy family that is determination procedure of SAP along with the 4
    Then assign  happy family  to the account group
    Now when you create a CMR along with father.mother,brother,sister  along with that uncle will also come
    Regards
    Raja

  • Account Group and partner functions in customer master records

    Hi Gurus,
    I need your help to confirm the following understand if correct:
    1. To create customer master record for partner function Ship-To, need to create a customer master record using the uniquely assigned account group for Ship-To , that is, 0002 . In this ship-to master record, define in its partner function tab, the other partner functions related to it. 
    2. To create the above, it cannot be achieved by just assigning the partner functions in the partner function tab of SOLD-To customer master record , created using account group 0001.
    Question:
    1. How does the system know or allow what codes a user can select (f4) or enter manually when defining in customer master record's partner function tab, the partner functions and their respective codes?
    How is this controlled? Is it by user authorization? or will user / sales administrator be able to select any codes tied to a partner function?
    2. Lets say there are 2 partner functions : Sales employee VE and 9E called Sales Representative. Both of these partner functions are of Partner Type PE.
    When defining in customer master record's partner function tab, how does the system know what codes is selectable for the administrator for each of these partner functions?
    best regards
    M Russo

    hi russo,
    this is to inform you that,
    1. yes you are right.
    2. you need to follow the steps as you said.
    Question:
    1. that you can find in the search basing on account group for partners.  that assignment we should know russo which SH to be assigned to which SP.  no need to have authorization for that, make a note of the list of SH and SP to be assigned that's all.
    yes, he will able to select any SH from the list but make sure that we assign the correct SH to the list of SP.
    2. that you will be defining it in Partner Determination Procedures.  at the time of CMR creation you have to select the correct code that will get populated in sales order.
    hope this clears your issue.
    balajia

  • Question about partner determination for customer master

    Hi, experts,
    I have already read the documentation about this topic at forum. Still I have the following question:
    why should we assign the partner function to the account group? According to my understanding, the partner function has to be assigned to partner determination procedure and then through partner determination it is associated with the account group. If the partner can be assigned to account group directly, why do we still need determination procedure?
    Best regards,
    Fan

    Hi
    Let us consider an existing Partner Determination procedure in standard SAP.
    The  Partner Determination Procedure (e.g, ABCD) can contain multiple "Partner Functions". Suppose there are 100 numbers of Partner Functions in the Procedure.
    We assign  "Partner determination Procedure"  to the  "Account Group", so that , the assigned Procedure will be applicable for the Customer master data created under that Account group.
    Suppose, Partner determination Procedure "ABCD" has been assigned to Account Group "XYZ".
    Now, any Customer created under Account Group "XYZ", the Procedure "ABCD" will be applicable for them.  Right?
    We have already discussed , the Procedure "ABCD" contains 100 different "Partner Functions".
    Out of these 100 Partner Functions, only those Partner Functions, which are permitted  by the Account Group "XYZ" , they can only be entered in the Sales area data > Partner Function tab of the Customer master data.
    Suppose, only 6 Partner functions (out of 100 no) are assigned to Account Group "XYZ".
    So these 6 Partner Functions are permitted by the said Account Group "XYZ" and these 6 Partner Functions can only be entered in the Customer master data.
    So, to summerise it,  if you want to enter a Partner Function in the Customer master, then
    - First, that Partner Function must be available in the Procedure which applicable, and
    - Second, that Partner Function also  must have been permitted (assigned) by the Account Group .
    I hope, it is clarified.
    Regards
    Pradyumna

  • Partner Determination at various levels....

    Hi,
    Partner Determination is possible at Customer Master level, Sales Document level , Item level etc....
    During the sales order creation, the partner functions are taken from the Customer master... if yes, then what is the necessity of sales document level, item level partner determination....??? Also, if partner determination can be made possible at all levels then which takes the priority???
    My second query is:
    In customizing it is possible to determine the Ship to party based on the Sold party and also based on the Ship to party, the Forwarding Agent is determined....Where exactly the setting is done...????
    Third query:
    An analysis function is provided for tracing automatic automatic determination of business partners in sales documents..... Where is it possible ????
    Regards

    Hi,
    your first question:
    partner determination assignment vary as per your requirement. in general you assign it to account groups for customer master. for others like sales order/dlivery/billing, you only need to assign these if your requirement varies on delv/billing creation. take the exapmple of value contracts, here in general you assign the PD process KAB) to sales document type(WK1).
    second:
    this can be done, as you have already maintained the same. like take the example of order creation. if you just put SH data without putting the SP, the system will take the SP from the SH' master record (if you have maintained these for that SH)
    Third:
    as far as i know there is no analysis function for partner determination in sales document, like we have for material determination, listing/exclusion/freegoods and output.
    Wishes,
    Abhishek

  • Partner determination procedure

    <b>Hi,
    This is for the 1st time i am in this forum.
    Could anyone tell about when the error comes (during creation of sales document-customer master record does not exist), though i have created my own partner determination procedure with new part functions & created cmr successfully too.
    Regards,
    Dash</b>

    Have you created Customer Master Data?
    Steps to create Customer master data:
    <b>2.1.2 Process to Create Customer Master
    2.1.2.1 Initial Screen of Customer Master Maintainance</b>
    Use
    The purpose of this activity is to maintain Customer Master Data. Customer Master Can be created for Sales & Distribution, in which it will be possible to maintain General Data Tab & Sales Area Tab. Alternatively it is also possible to maintain Complete / FI, in which it is possible to maintain General Data, Company Code Data & Sales Area Data (Complete) or General Data & Company Code (F1)
    <b>Procedure</b>
    1. Access the activity using one of the following navigation options:
    SAP Easy Access > Logistics > Sales and Distribution > Master Data > Business Partner > Customer > Create > Sales and Distribution / Complete
    Transaction Code: VD01 / XD01
    Fields to be maintained in Initial Screen (referring Complete):
    Field     Functionality
    Account Group - Take a drop down & select appropriate Account Group (Say, Sold To Party)
    Customer     - Enter manually / Internal by system (Based on Configuration)
    Company Code - Take a drop down
    Sales Organization - Take a drop down
    Distribution Channel - Take a drop down
    Division - Take a drop down
    A Customer can be created with reference to an existing Customer & necessary data can be changed.
    Reference
    Field - Functionality
    Customer     Enter manually
    Company Code - Take a drop down
    Sales Organization -Take a drop down
    Distribution Channel - Take a drop down
    Division - Take a drop down
    <b>2.1.2.2     General Data of Customer Master Maintenance</b>
    Use
    The purpose of this activity is to maintain General Data. General Data is applicable to the customer centrally. Incase of extending Customer to another Sales Area, General data will remain the same.
    <b>Procedure</b>
          Fields to be maintained are as under:
    <u>ADDRESS</u>
    Field - Functionality
    Title     Take a drop down
    Name - Enter manually
    Search Term - Enter Manually (Optional)
    Street - Enter Manually (Optional)
    House No - Enter Manually (Optional)
    Postal Code - Enter manually
    City - Enter manually
    Country - Take a drop down
    Region - Take a drop down
    <u>Control Data</u>
    Field - Functionality
    Vendor - Enter Manually (Optional) – To establish Customer Vendor Relationship.
    Trading Partner - To be maintained incase of Inter-company Customer,
    The above is for Illustration purpose. Please ensure to maintain the fields required.
    <b>2.1.2.3     Company Code Data of Customer Master Maintenance</b>
    Use
    The purpose of this activity is to maintain Company Code Data. This is maintained by an FI person.
    <b>Procedure</b>
          Fields to be maintained are as under:
    <u>Account Management</u>
    Field - Functionality
    Recon. Account - Take a drop down (Mandatory)
    <u>Payment Transaction</u>
    Field - Functionality
    Terms of payment - Take a drop down.
    The above is for Illustration purpose. Please ensure to maintain the fields required.
    <b>2.1.2.4     Sales Area Data of Customer Master Maintenance</b>
    Use
    The purpose of this activity is to maintain Company Code Data. This is maintained by an FI person.
    <b>Procedure</b>
          Fields to be maintained are as under:
    <u>Sales</u>
    Field - Functionality
    Sales Office - Take a drop down
    Currency - Maintain the local / export currency.
    Exch. Rate Type - Maintain ‘M’, incase of export / inter-company(if required) only.
    Cust. Pric. Proc - This is maintained to pick the pricing procedure in Sales Order & Billing Document. It should always be maintained.
    Customer Stat. Gr - This is recommended to be maintained to enable the data to flow to SAP standard report.
    <u>Shipping</u>
    Field - Functionality
    Delivery Priority - Take a drop down & maintain the appropriate for Delivery purpose.
    Order Combination - Maintain the tick
    Shipping Condition - Take a drop down & maintain the appropriate for Delivery purpose.
    Delivery Plant - Take a drop down & maintain the appropriate Plant.
    <u>Billing</u>
    Field - Functionality
    Incoterm - Take a drop down & select. Maintain the Description manually.
    Terms of payments - Take a drop down & select.
    Account assignment Group - Take a drop down & maintain the appropriate. This is very important to be maintained, else it will give an error to release the billing document to accounting.
    Tax - Take a drop down & select ‘0’.
    The above is for Illustration purpose. Please ensure to maintain the fields required.
    Regards,
    Rajesh Banka
    Reward points if Helpful.

  • What is the purpose why we define partner determination

    hi
    my question is what is use of partner determination.  How many partner functions we should create in customer master.  Is there any thumb rule we have create sd,bp,py,sh
    thanks in advance

    Hi,
    We sell the goods to the customer who places the order. In SAP this ordering customer role is played by the sold to party. Similarly the shipping address is the ship to party used while creating the delivery. While creating the invoice we require the bill to party and for receiving the payment payer function is required. Hence partner determination procedure is very important in SD from the sales flow point of view otherwise if you create the customer without any partner function then you will not be able to create even the sales order.
    SP, SH, BP & PY are the basic partner functions. Apart from this you can create partner function for commission agent, notifying party, sales employee, etc. You will find this in IMG-sales & distribution - basic functions - partner determination - set up partner determination. Click here and you will see
    1.Set Up Partner Determination for Customer Master
    2.Set Up Partner Determination for Sales Document Header
    3.Set Up Partner Determination for Sales Document Item
    4.Set Up Partner Determination for Delivery
    5.Set Up Partner Determination for Shipment
    6.Set Up Partner Determination for Billing Header
    7.Set Up Partner Determination for Billing Item
    8.Set Up Partner Determination for Sales Activities (CAS)
    Just go through the documentation below. You will get a clear picture on how to do the partner determination procedure for a customer.
    <b>PARTNER DETERMINATION PROCEDURE</b>
    <b>First go to OBD2</b> – create customer account groups. Here you make new entries, click whether it is a one time customer, description. Also you can do the field selection here for general data, co. code data and sales area data.
    <b>Now go to IMG</b> – logistics general – business partner – customers – control – define & assign customer number ranges. Here you define the number range that you want and assign it to your customer account group.
    <b>Now go to VOPA</b> – here the selection will be on customer master, click on partner procedures, create the partner determination procedure. After saving it double click on it then you will face with a screen. Here you enter the partner function and you can select if you want the function as mandatory and not changeable.
    <b>Then go back</b>, click on procedure assignment, enter your account group in the lower left corner of the screen, press enter then in front of that select your partner determination procedure. Then save it.
    <b>Then click on go back 2 times.</b> Here you can see partner functions, click on it, then go to environment in the upper menu and select Acct. grp assignment. Here just select your partner function and in front of that you select your customer account group. Then save it. Now you have completed the pre requisites to create the customer master.
    <b>Then go to XD01</b> and create your customer master.
    <REMOVED>
    Regards,
    Allabaqsh G. Patil
    Message was edited by:
            Yathish K

  • HOW TO USE ZONE ADRC-REGIOGROUP for Partner determination in opportunity

    Hi Everyone,
    We have an issue link to partner determination.
    We need to determine employee function from the address of the sold-to-party activity person function.
    In fact the REGIOGROUP field within the selected address in the opportunity is what we need to determine the employee function.
    In the meantime we created the attribute REGIOGROUP in the Tcode PPOMA_CRM and we assigned a value to an orgdata.
    We couldn't find any rules or function or Badi that does the link between the regiogroup of the address of the activity person and the attribute with same regiogroup value in orgdata in order to have the employee that works in the regiogroup.
    Do you have any clue about the way to use this regiogroup?
    When we press F1 on the REGIOGROUP field here is documentation we have:
    "Regional structure grouping
    Regional structure grouping combines all elements of the regional structure (cities, streets, street sections). It is used, for example, for clerk determination."
    Does anybody know how to make this clerk determination work? do you know where i could find information about it?
    Many Thanks
    Laurent Monza

    Laurent,
    You can implement the BADI COM_PARNTER_BADI and one of the methods
    DETERMINATION_ADD_IN
    Then you create a new access sequence that uses the exit as the source and assigned that to your partner determination procedure.
    Good luck,
    Stephen

  • Account Group and Partner Function

    Hello All,
    Can any one tell me how can i assign particular Account group to all partner functions.
    Thanks
    Sundu

    Hi Sundar,
    Its very simple.
    Go to IMG - SPRO - SD - BASIC FUNCTIONS - PARTNER DETERMINATION - SET UP PARTNER DETERMINATION - SET UP PARTNER DETERMINATION FOR CUSTOMER MASTER
    Now select Account Groups - Function Assignment in the left hand side column.
    Now based on the account group that you use while creating customers through either XD01 or BP transaction, assign the relevant partner functions against your account group.
    This should help you solve your query.
    Reward points if helpful.
    Regards
    Ravi

  • PARTNER DETERMINATION USING STANDARD RULE ORGUNIT EMPLOYEE

    HELLO FRIENDS,
    We are using a standard (orgunit employee) rule for partner determination. the description is as follows:
    hierarchy:
    CIRCLE ->  BRANCHES
    the employee stated above comes under the circle but creates leads for all the branches.
    The PDP goes as follows:
    user (employee stated above) enters branch -> branch determines circle through responsibility rules and the employee automatically determines the employee.
    the PDP works fine for users of earlier created circles but now we are creating new circles and new position for these employees in a similar manner and the PDP gives the error enter employee (even though the circle is determined).
    Please let me know if there are some parameters that we are missing or some technical issues that need to be taken care of while using the standard (orgunit employee) rule.
    Thanks and regards
    Nitin Sehgal

    Hello Nitin,
    Did you create an employee record for the User. If you create an employee did you assign the user id for that employee.
    Check this assignment.
    Thanks
    Raja Pamireddy
    CRM Marketing Forum Moderator.

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