BPC 7.5 NW PERIODIC Measure returns error in new environment only

Question

Recently we created a new BPC environment/server. This new environment has had HANA installed and is going through testing. In our testing we have incurred the following issue, but we are not sure if it is HANA related or just a result of something in the new environment not being set up correctly.
Our BPC LEGAL/Consolidations application is a YTD application. A basic EVDRE was created with Time in Column (expanded to month), and Entity, Account, Profit Center and Reporting Currency in the Row. The EVDRE is first expanded with the MEASURE set to YTD. The correct results are returned.  The MEASURE is then changed to PERIODIC and the EVDRE expanded. The result is an error - "Errors found retrieving data".
This same EVDRE opened in any of our other environments does not result in an error and returns the correct periodic results.  I have verified that the time dimension is exactly the same in the working and non-working environment. I also had the BW team verify with UJA_FORMULA_APP that the contents of the table for LEGAL/Periodic.  I had them pull out the Formulas from a working and non-working environments. It appears they are the same.
  QG1:
MEMBER [MEASURES].[PERIODIC] AS 'IIF([%C_ACCT_FA%].CURRENTMEMBER.PROPERTIES("2/CPMB/ACCTYPE")="INC",-[MEASURES].[/CPMB/SDATA],IIF([%C_ACCT_FA%].CURRENTMEMBER.PROPERTIES("2/CPMB/ACCTYPE")="EXP",[MEASURES].[/CPMB/SDATA],IIF([%C_ACCT_FA%].CURRENTMEMBER.PROPERTIES("2/CPMB/ACCTYPE")="AST",([MEASURES].[/CPMB/SDATA], CLOSINGPERIOD([%TIME%].[LEVEL02])),IIF([%C_ACCT_FA%].CURRENTMEMBER.PROPERTIES("2/CPMB/ACCTYPE")="LEQ",-([MEASURES].[/CPMB/SDATA], CLOSINGPERIOD([%TIME%].[LEVEL02])),-[MEASURES].[/CPMB/SDATA]))))';SOLVE_ORDER=3
  QG0:
MEMBER [MEASURES].[PERIODIC] AS 'IIF([%C_ACCT_FA%].CURRENTMEMBER.PROPERTIES("2/CPMB/ACCTYPE")="INC",-[MEASURES].[/CPMB/SDATA],IIF([%C_ACCT_FA%].CURRENTMEMBER.PROPERTIES("2/CPMB/ACCTYPE")="EXP",[MEASURES].[/CPMB/SDATA],IIF([%C_ACCT_FA%].CURRENTMEMBER.PROPERTIES("2/CPMB/ACCTYPE")="AST",([MEASURES].[/CPMB/SDATA], CLOSINGPERIOD([%TIME%].[LEVEL02])),IIF([%C_ACCT_FA%].CURRENTMEMBER.PROPERTIES("2/CPMB/ACCTYPE")="LEQ",-([MEASURES].[/CPMB/SDATA], CLOSINGPERIOD([%TIME%].[LEVEL02])),-[MEASURES].[/CPMB/SDATA]))))';SOLVE_ORDER=3
Does anyone know where else we should look? Any help would be greatly appreciated.
Thanks in advance!
Deana

Answer 1

Hi,
If when you launch BPC Server Manager, you do not get "Cannot connect to ABAP server", this means user BPC_SYSADMIN is connecting correctly. And assuming you had invalid RFC user in BPC Web, your issue is then only with user BPC_USER (or BPC_ADMIN if the issue is with BPC Admin client only)
If you do get that error, it means the error is for more than one user, so I would look for something big missing.
In point 1 you mention domain users, make sure in BPC Server Manager under "reset login credentials" that you do not have windows users specified there as it's a common mistake, those should be your 3 BW communication users
On BPC .Net server, if you installed SAP GUI, run an MDX_PARSER test in SM59 to check librfc32.dll is working correctly
Also quite common issue it is possible your background users have wrong authorizations; in PFCG check the roles SAP_BPC_SYSADMIN SAP_BPC_ADMIN and SAP_BPC_USER were copied to customer namespace and that the role are active (user tab should be displaying green light) and assigned to the background communication users
Also check the background users are not locked in SU01 (if they are locked the password saved on .Net server was or is not matching the real password defined on NW server)
Thanks,
Julien