BPM Error: Timeout condition of pipeline reached- After transporting to Prd

Hi,
I am doing Sync/Async BPM scenario.
-> Receive message and process it and send to BI and response has to send back to the sender.
start ->Receive(Request)> Transformation(Responsemap)>Send(SendtoR/3)->Send(Send Response) ---> stop.
It is working correctly in Test system. We transported to production and we are getting the below error.
<SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="1">
<SAP:Category>XIServer</SAP:Category>
<SAP:Code area="INTERNAL">PL_TIMEOUT</SAP:Code>
<SAP:P1 />
<SAP:P2 />
<SAP:P3 />
<SAP:P4 />
<SAP:AdditionalText />
<SAP:ApplicationFaultMessage namespace="" />
<SAP:Stack>Timeout condition of pipeline reached</SAP:Stack>
<SAP:Retry>N</SAP:Retry>
</SAP:Error>
I crossed checked with the test system configuration and evything looks similar. Moreover there are someother Sync/Async BPM scenarios which are all working perfectly.
Kindly help me , What might be the reason. ?
Thanks
Deepthi.

Some of the trace:
  -->
  <Trace level="1" type="T">Get definition of external pipeline CENTRAL</Trace>
  <Trace level="1" type="B" name="CL_XMS_MAIN-LOOKUP_INTERNAL_PL_ID" />
  <Trace level="1" type="T">Corresponding internal pipeline SAP_CENTRAL</Trace>
  <Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_LOG_TO_PERSIST" />
- <Trace level="1" type="B" name="PLSRV_RECEIVER_DETERMINATION">
- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV">
- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV_LOCAL">
- <Trace level="1" type="B" name="CL_RD_PLSRV-ENTER_PLSRV">
  <Trace level="1" type="T">R E C E I V E R - D E T E R M I N A T I O N</Trace>
  <Trace level="1" type="T">Cache Content is up to date</Trace>
  </Trace>
  </Trace>
  </Trace>
  </Trace>
  <Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_LOG_TO_PERSIST" />
- <Trace level="1" type="B" name="PLSRV_INTERFACE_DETERMINATION">
- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV">
- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV_LOCAL">
- <Trace level="1" type="B" name="CL_ID_PLSRV-ENTER_PLSRV">
  <Trace level="1" type="T">I N T E R F A C E - D E T E R M I N A T I O N</Trace>
  <Trace level="1" type="T">Cache Content is up to date</Trace>
  </Trace>
  </Trace>
  </Trace>
  </Trace>
  <Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_LOG_TO_PERSIST" />
- <Trace level="1" type="B" name="PLSRV_RECEIVER_MESSAGE_SPLIT">
- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV">
- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV_LOCAL">
- <Trace level="1" type="B" name="CL_XMS_PLSRV_RECEIVER_SPLIT-ENTER_PLSRV">
  <Trace level="1" type="T">number of receivers: 1</Trace>
  <Trace level="1" type="T">Single-receiver split case</Trace>
  </Trace>
  </Trace>
  </Trace>
  </Trace>
  <Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_LOG_TO_PERSIST" />
- <Trace level="1" type="B" name="PLSRV_MAPPING_REQUEST">
- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV">
- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV_LOCAL">
- <Trace level="1" type="B" name="CL_MAPPING_XMS_PLSRV3-ENTER_PLSRV">
  <Trace level="1" type="T">No mapping required</Trace>
  </Trace>
  </Trace>
  </Trace>
  </Trace>
  <Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_LOG_TO_PERSIST" />
- <Trace level="1" type="B" name="PLSRV_OUTBOUND_BINDING">
- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV">
- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV_LOCAL">
  <Trace level="1" type="B" name="CL_XMS_PLSRV_OUTBINDING-ENTER_PLSRV" />
  </Trace>
  </Trace>
  </Trace>
  <Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_LOG_TO_PERSIST" />
  <Trace level="1" type="B" name="PLSRV_CALL_ADAPTER" />
- <!--
  -->
- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV">
  <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV_LOCAL" />
- <!--
  -->
- <Trace level="1" type="B" name="SA_COMM">
  <Trace level="1" type="T">Start Sync/Async Communication</Trace>
  <Trace level="1" type="Timestamp">2009-08-17T04:48:09Z AUSNSW Starting Processing</Trace>
  <Trace level="1" type="T">Pipeline Timeout: 17.08.2009 15:08:10 AUSNSW</Trace>
- <Trace level="1" type="B" name="CL_XMS_PLSRV_CALL_BPE-ENTER_PLSRV">
  <Trace level="1" type="T">--start sender interface action determination</Trace>
  <Trace level="1" type="T">select interface OS_Payment</Trace>
  <Trace level="1" type="T">select interface namespace http://sap.com/FOC/DirectSales/Payments</Trace>
  <Trace level="1" type="T">--start receiver interface action determination</Trace>
  <Trace level="1" type="T">Loop 0000000001</Trace>
  <Trace level="1" type="T">select interface AS_Payment</Trace>
  <Trace level="1" type="T">select interface namespace http://sap.com/SAP_PI/DirectSales/Payment</Trace>
  <Trace level="1" type="T">--no sender or receiver interface definition found</Trace>
  <Trace level="1" type="T">Hence set action to DEL</Trace>

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