Brand new mac air and can't get beyond the voice over at the very start ... Clicked on Ireland but nothing happening please help...also can I use my existing wifi modem or do I need apple export ??? Help help !!!!
Just got the macair it wouldn't all me to do anything but listen to the voice control demo ???? What am I doing wrong guyz
1. Hard press the trackpad to register the click until "Tap to Click" is enabled.
2. You can return a new Mac within 14 days of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
Call AppleCare.
Best.
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have a new mac air 13in. i used the assistant set up, turned the voice on and now i cant turn it off neither can i get rid of the text box on teh scree showing commands. driving me nuts, anyone can help please. highly appreciate it. cheers.
Press Option Command F5 and turn off voiceover. (only works in Mountain Lion).
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Migrated my old pc to new mac air and can't find my files?
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CMG.3Welcome to Apple Support Communities
Note that Migration Assistant creates a new user account with the transferred files. Go to > Log Out, and log in the new user to access to your transferred data.
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Hi - I'm trying to register for an iCloud account (I've just had a baby and am terrified I'm going to lose all my photos of him!) but when I try and register, it tells me it needs an email address so I go to edit my username and try and amend it so my email address and username are the same thing but nothing is happening. I keep going round in circles - can someone help?!
Where are you trying to amend your username?
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My ipod 5 gen wont turn on at all
Try:
- iOS: Not responding or does not turn on
Ignore the reset and when it says place the iPOd in recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
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For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Trying to order book but nothing happens PLEASE HELP
Hi I'm trying to order a book and when I click buy book the connecting window appears but then nothing happens. I checked my permissions and they are ok. Please help me. Is it because i bought the software with a friend but he registered and not me?? please help trying to make it so i can get it before the 21st,
thanks so much
AdrianaPROBLEM:
1) after creating a book, clicking on the "Buy Book" button does absolutely nothing.
2) after selecting a photo, I can't choose "order prints" from the "share" menu as it is grayed out.
I finally took my computer to a genius bar at an Apple Store. My problem is solved. Here is what happened:
The genius tried several things:
• running Disk Utility (verifying disk permissions & verifying the disk),
• making a guest account to see if same error still occurs (it did),
• checking for software updates, &
• having various internet browsers (i.e.: Safari rather than Firefox) set as the default.
None of these fixed the problem.
He also searched online for a remedy and discussed the problem with at least one other mac genius.
Next he used the Console utility and looked at some log (I am not certain on the specifics here). He said he could see some past mentions of iPhoto in it. He did not explain, but he seemed interested in what he found using Console.
He had booted from his own external hard drive to run Disk Utility. This external hard drive also happened to have the iPhoto software on it. So he ran iPhoto, using my computer but using the external hard drive for the start up disk, using the software from the external drive…. NO PROBLEM (i.e.: the “order print” button was NOT grey when he selected a photo; we did not go through the trouble of creating a book to try to order).
He found mention, on the Apple discussion board, that a genius had fixed said problem by replacing the iPhoto software (i.e.: reloading the software). I too recall reading this several months ago somewhere, but I can’t find it now.
So he renamed my application “iPhoto Old” and copied the iPhoto application from his external drive to my hard drive. Now my problems are solved. I deleted the “iPhoto old” application file. Both applications (the iPhoto I had on my computer & the iPhoto he had on his external drive) were ver 6.0.5.
I discussed with him about how to tell others (you) how to solve this problem. He said it is not simple to reload iPhoto because iLife does not let you re-install just iPhoto. Also, he mentioned something about fooling the computer into knowing what version you have and that Software Update would have problems. I wish I knew more. He made it sound like you should take it to a Genius Bar until Apple makes it possible to re-install just iPhoto software.
I hope this info is helpful to end-users and Mac Geniuses out there. I wish I had my problem fixed months ago so that I would have been able to order photo books for holiday gifts. ☹ -
Hi. Firefox won't open. I click on it but nothing happens. Help
It was working fine yesterday but today after I installed windows update, it won't work. It just won't open.
The very first thing you should try is a simple reset. Hold down on the sleep button and the home button at the same time for about 10 seconds until the Apple logo appears on the screen, let go of the buttons and let the iPad restart.
If you haven't restarted your iPad in a while this can really help.
If this doesn't help, then you can try removing the problem apps and reinstalling them.
Retired Engineer makes a good point. It would be a good idea to update your software. -
Elements 7 will not open.
Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
HELP NEEDED!! I bought a brand new mac air 11 inch a month ago, and for three days now I can't switch it on.when I do, i can hear the machine is on, but nothing else happens. (yes it is charged). please help.
I bought it in South Africa and I am currently in Israel.thank you for the response.its not working, tried that. i can switch the machine on and off, can hear the machine when i hold it to my ear. but nothing works, not the screen, not the sound, nothing.
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I have a new Mac Air and want to use my HP Monitor HPLP2475w to save $$. I attached it to the Mac Air but all I get is the background of my laptop. How do I get this to match or use in the dual mode.
Thanks,Hi Jackie,
Welcome to the Support Communities! How did you attach the Macbook Air to your HP Monitor? What cable did you use? The article below will explain how to setup the display. Video Mirroring is the option that will allow you to see your computer's display on your HP.
OS X Yosemite: Connect a display
http://support.apple.com/kb/PH19035?viewlocale=en_US
You can easily view the contents of your Mac on a display, like an Apple Thunderbolt Display, or on your TV.
Connect an Apple Thunderbolt Display:
Plug the display’s cable directly into the Thunderbolt port on your Mac.
Connect an Apple LED Cinema Display:
Plug the display’s cable directly into the Thunderbolt port on your Mac.
Connect a TV or display with an HDMI connector:
Plug the cable directly into the HDMI port on your Mac. For more information about using a TV, see Use your TV as a display.
Connect a display with a VGA connector:
Use a Mini DisplayPort to VGA Adapter to connect the display to the Thunderbolt port on your Mac.
Connect a display with a Mini DisplayPort:
Plug the display’s cable directly into the Mini Display port on your Mac.
After you connect your Mac, the contents of your screen automatically appear on the display or TV.
If your display uses a video port that’s not available on your Mac, you may be able to use an adapter to connect your display. For example, If your Mac doesn’t include an HDMI port, you can use a Mini DisplayPort to HDMI video adapter with the Thunderbolt port on your Mac.
OS X Yosemite: Connect multiple displays to your Mac
http://support.apple.com/kb/PH19039
Set up the displays for video mirroring
Video mirroring shows the entire desktop on each connected display.
Choose Apple menu > System Preferences, click Displays, then click Display.
Set both displays to the same resolution.
Click Arrangement, then select Mirror Displays.
Enjoy your new Mac!
- Judy -
i recently got new mac air and transferred my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record, shows its receiving sound from software inst. but no sound. I checked audio preferences and they are set as they should be. I tried it in all the other older projects and same issue anyone have any experience like this very frustrating. Can one download old version still ? or can you run both versions on OS10.9.5 ?
Ok, either my question was too long or nobody seems to have an answer. Sad, either way
Here's something I found out in the meantime, maybe this is interesting for somebody or maybe - problem's not totally solved - enough info for any of you to give me further advice.
When I start Logic Core Audio driver de-activated, I can open old songs. Then I save them in a new folder with all audio files and a new name. And I remove all EXS24 instruments as well as the Space Designer. I quit Logic, re-open with Core Audio activated and I can open the song.
Problem no.1: EXS24 instruments don't find the appropriate samples, but EXSMananger Pro did help me with this. Same problem with Space Designer, which doesn't find the impulse responses, connected to a certain preset.
Two questions, every idea would be great!
- Is there any way to teach Space Designer Presets where to look for impulse respones. I can load IR samples directly and create a new preset, but I can't use my old ones.
- Is it possible to install Logic from scratch over an existing version? Or how should I de-install everything connected with Logic and then install a fresh version from CD?
Thank you again,
Joern -
i recently got new mac air and transferred my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record, shows its receiving sound from software inst. but no sound. I checked audio preferences and they are set as they should be. I tried it in all the other older projects and same issue anyone have any experience like this very frustrating. Can one download old version still ?
thanks,Ok, either my question was too long or nobody seems to have an answer. Sad, either way
Here's something I found out in the meantime, maybe this is interesting for somebody or maybe - problem's not totally solved - enough info for any of you to give me further advice.
When I start Logic Core Audio driver de-activated, I can open old songs. Then I save them in a new folder with all audio files and a new name. And I remove all EXS24 instruments as well as the Space Designer. I quit Logic, re-open with Core Audio activated and I can open the song.
Problem no.1: EXS24 instruments don't find the appropriate samples, but EXSMananger Pro did help me with this. Same problem with Space Designer, which doesn't find the impulse responses, connected to a certain preset.
Two questions, every idea would be great!
- Is there any way to teach Space Designer Presets where to look for impulse respones. I can load IR samples directly and create a new preset, but I can't use my old ones.
- Is it possible to install Logic from scratch over an existing version? Or how should I de-install everything connected with Logic and then install a fresh version from CD?
Thank you again,
Joern -
I just purchase a brand new mac computer and I need to purchase new adobe CS software for work. Do you know if Adobe CS5 Design Premium-Mac is compatible with new mac computers with the updated Yosemite software? *No previous adobe CS software versions are on this computer
There are known technical issues with any older version on Yosemite, even CS6. Some can be worked out, others may not be relevant to you, some will remain unsolved.
Mylenium -
I just bought a new Mac mini and can't remember my password to get into the computer. Is there anyway I can unlock my computer without loosing all my files, especially all my photos?
Hi Jeff,
Reset Password 10.7, 10.8...
http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/
Then Reset your Keychain...
http://support.apple.com/kb/TS1544
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