Brand new Mac suddenly does not load videos or plays them while buffering every 30 seconds. Also, pages do not completely load with header, sidebar, photos, etc. loading more slowly. What's up with this??

My new Mac has worked beautifully until recently when it stopped loading videos from emails, websites, Amazon, etc. Those that do load are constantly buffering and are impossible to watch. Since I did not alter any settings or download any programs, can anyone determine what may be causing this sudden malfunction? I have Comcast high speed Internet. Thank you for any help you can provide.

I have the same problem and it has just started in the last day or so...
Got the phone late July and then in the last day, everytime I plug into PC or take a photo, I get the same "Disk Error / Retry message"
What is interesting is that I always had the Photo Storage location as the Memory Card (detachable). Seems odd that sometime in the last month or so the phone decided to change my setting to the Mass Memory. Might have been an firmware update that I have done in the past but not sure.
Changing the Photo Storage Location back to the Memory Card has stopped the error coming up everytime a Photo wastaken, but the message continues when I plug in the phone to the PC.
Phone was just updated to latest firmware this morning and that has not helped, although during the back-up process I could not save some files from the Mass Memory.
I wonder if Optus will shout a new phone because their technicians are useless with past experiences and to be honest the N97 really promises so much but offers very little compared to all of my last Nokia's.

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Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work. Please help. Thanks.

Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work. Please help. I am getting lots of spelling errors as the MacBook laptop screen is too small. Thank you so much! .

Contentmom6 wrote:
Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work.
Normally, you just connect the monitor to the MacBook using a VGA adaptor that you can buy from an Apple Store. Now try System Preferences > Displays > Detect Displays. You should now be able to select a display mode for the monitor. If it still doesn't work, then I'd check that everything is properly connected. I've had problems with colours disappearing due to a faulty connection in the VGA adaptor.
Bob

Spotlight is not working on brand new Mac mini

Hi,
I got an issue with two brand new Mac minis running 10.7.3 (11D50d):
Spotlight is not working. I'm only getting the Wikipedia-Search.
Here's what I did:
Installation:
- took the stock Minis and set up two users, admin and user (limited account)
- updatet the System
- installed manually: Adobe Reader X, Office 2011, Firefox 12, Flip4Mac, Perian, Cyberduck, Google Earth 6.2 (the installer without the updater), VLC 2
- installed using AppStore: CalendarBar, TextWrangler, Unarchiever
- copied a few documents (Word and Excel files) from a PC to the Desktop
Troubleshooting:
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- tried to restart Spotlight through the Terminal, running the command: sudo mdutil -E /
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- the tried: sudo mdutil -i on /
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- went the hard way
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- erased the Spotlight folder: sudo rm -fr .Spotlight-V100/
- loaded the daemon: sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist
That made everything work fine until I did a restart of the System. After the mini restarted I was back at square one...
Does anyone have an idea how to fix this issue?
Apple support suggested to reinstall the system. Something I can't do right now, as people need to work on those computers and cannot take a tow hour break...

Hi Ray Land,
We can help narrow down the cause. What operating system are you using on your new Mac Mini?
If you are running the Mountain Lion OS, you can download the latest driver here. An important note is that the current print queue must be deleted before installing the new driver. This will ensure proper communication.
If this doesn't work or you need further assistance, please contact us here.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I have a brand new Mac Pro Tower that continually kicks me off the internet and sometimes starts up not connecting to the internet?

My brand new Mac Pro Tower that I spent a small fortune on sometimes boots up and does not connect to the internet when every other computer in my office does and other times it just kicks me straight off. My question is, is there a problem with the wi fi on these machines?

Brand new nMP Mac Pro 6,1 Late 2013.... and it is defective - the older silver tower might be easier to find parts but at least it is not 65 lbs and is something that can be taken in - which I think you really need to do.
When you run etrecheck from www.etresoft.com it can show what is installed, drivers and might help point to something on software side.
Grant is the go-to person here I think among others for networking issues.
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If you move it to another spot or put another computer over in that general vicinity...? behaves the same.
I recall reading where the MacBook Pro model in 2012? and switched to a new chipset and some very long (huge) threads in their forum - which means also there was no real solution given.
No, should not be. And other than network tests would be booting into Apple DiagnosticsTest mode - pulls down from Apple servers.
http://support.apple.com/kb/HT5781

I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. The recycled the drive i

I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. They recycled the drive immediately (like a fool I didn't ask for it back to get the data off it.) But luckily I have all my data on CrashPlan. I downloaded it and it worked great except I downloaded it to the desktop and not the original location so it got squirrely. I also have an external 1.5Tb drive that I wanted to make bootable so I installed Mavericks 10.9.3 . I then went ahead and installed it on the newly installed drive too.
I think that because I have a new drive Adobe thinks I have a news computer. I bought the 27" Mac brand new from Ebay and it came loaded with software, including CS6. I have a serial number for CS6 but Adobe said it wasn't valid. (I have owned CS2, CS4 and now CS6 which came preloaded onto the Mac by the seller who told me that the software was registered to the Mac???
I am going to re-download the backup but this time to the original location (I still don't think it will work with Adobe. What can I do about this?
iMac 27-inch, Late 2012
Processor 3.2 GHz Intel Core i5
Memory 32 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GTX 675MX 1024 MB
Software OS X 10.9.3 (13D65)@

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

No video on brand new mac mini

I am trying to get a brand new mac mini going for the first time, and although it switches on, there is no video on the attached VGA display.
I have connected the same display to my Ibook VGA adapter and it works perfectly, so it is not the display. I have also tried another display which also works on the I book. What else can I do other that take it into a mac store as I am a very long way from one?

Here is an assortment of Apple technical articles dealing with this sort of thing. Good luck.
http://docs.info.apple.com/article.html?artnum=300583
http://docs.info.apple.com/article.html?artnum=300537
http://docs.info.apple.com/article.html?artnum=300580

Brand new Mac Pro - Suddenly iOS devices won't charge

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I've tried:
plugging it into other USB ports
using a different USB cable
unplugging and plugging in quickly, repeatedly
charging my iPod touch and my wife's old iPhone 3G - they won't charge either
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Something also weird is that before I plugged my iPhone in, I was using Xcode and had my phone selected as a build target... even though it wasn't plugged it in. (Normally if it's not plugged in, the name will not appear in the list.) Nothing happened when I tried running my app obviously so I stopped the build, then plugged my phone in. That's when I noticed it wouldn't charge.
THEN it gets even worse... while I was typing this, when trying different USB ports, in the process I unplugged my keyboard. After plugging my keyboard back in, it wouldn't work. Cold reboot.
I'm really hesitant to lug this brand new Mac Pro back to the Apple store just to hear them say "The diagnostic test looks ok to me!" and have the issue crop up again a couple weeks later.
Does anyone have any ideas on what could be causing this, or have you seen anything similar with your Mac Pro? Again, I just picked this Mac Pro up last weekend at an Apple store.
Thanks!

Intel-based Macs: Resetting the System Management Controller (SMC)

ITunes on new Mac Mini does not show shared libraries on network or songs on NAS drive

iTunes on new Mac Mini does not show shared libraries on network or songs on NAS drive
The latest version of iTunes on a 3-month old Mac Mini (8 gig RAM, OS 10.10.2) does not see any of the shared iTunes libraries on a MacBookPro (MBP) (OS 10.9.5) and a 14-month old Mac Mini (OS 10.9.5). And a network shared drive/media server does not appear as well. I have a Gigabite Ethernet G4 and on it, the MPB and the "old" mini I can see the various shared music libraries and NAS, but not on the new Mini.
The little house with a music note inside it that I see on the upper left corner of the iTunes 12.1 window on my MBP does not appear on iTunes 12.1 on the new Mac Mini. I have gone through all the iTunes preferences and can not find where I can turn on this feature. The new Mac Mini is on the local network and I can reach the internet successfully.
I have been using iTunes since its beginning (still have a PowerTower Pro with a working copy of SoundJam), so I am not a newbie, but this has me baffled.

May I add, that I gave full rights to the user at the Mac Mini to access and change data on the server drive for ITunes Media.

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Brand new Mac, had to erase drive through disk utility as time machine back up failed on initial setup, USB cable popped out Now can only access disk utility as won't load to log in screen. The only has the option in disc utility is to re-install Mountain Lion which my Mac won't allow or loading another time machine back up but after an hour of it processing, that didn't resolve the issue either! The time machine back up is the latest back up of my Mac Book Pro which was using OS X Maverix. I'm guessing I'm going to have to take my Mac to the store but that would be a hassle so does anyone have any ideas?

Follow this guide using another Mac.
Insert your newly created Mavericks USB into you Mac, press the power button and then hold down 'option,' until it gives you an option to boot from the USB. You will then be able to erase the internal disk with Disk Utility and reinstall Mavericks straight after.
After that you should be able to use Migration Assistant to restore your applications and user data.

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Hey all, I had to call Apple Support to resolve the issue as nothing on the web provided an answer. So for all you out there having the same problem, here's the ituation and full resolution, so you can save time and money (if your product's warranty is expired).
Situation: I bought a brand new Mac Air on 12/7/12 and tried to sync my 6th generation iPod nano (previously configured to a PC) with no sucess. ITunes was only allowing me to charge and eject the nano.
Solution:
1. Go to View>sidebar
2. In the sidebar, click "iPod" under the Devicies category
3. Click "Music" section next to "Summary" under the status bar
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5. Click "Sync" in bottom right corner of window
Apparently, iTunes 11 is quite different and the sidebar with usual options and playlists does not appear unless selected in the "View" drop-down.
FINISHED!

My new mac mini does not see usb drives, but in hardware info the usb is visible

my new mac mini does not see usb drives, but in hardware info the usb is visible
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It does not show up in disk utility, its only visible through systeminformation.
When you plug in the USB flash drive and then refresh systeminformation it becomes visible.
To remove it I shut down the computer because I cannot eject the USB device anywhere.
After starting up again when I have removed the flash drive it has gone from the systeminfo USB list.
By the way my USB mouse and keyboard are working fine, I also changed ports of these and they still keep on working so I don't think the USB ports are defect.
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I have a brand new mac book pro and suddenly I have a pixelated huge red diamond that showed up centered on my desktop. What is it and how do I get rid of it.

I have a brand new mac book pro and suddenly I have a pixelated huge red diamond that showed up centered on my desktop. What is it and how do I get rid of it.

No idea, take it back to the store, preferably with a camera shot or a command shift 3 screenshot
Good Luck.

The speaker of my brand new mac book pro are not working and I cannot plug in the earphones, the hole looks smaller than the pin or with an obstruction. anybody can help? thanks

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Hi talero,
Contact AppleCare or bring it into an Apple Store or AASP.

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I need to install my adobe creative suite on a new MAC, which does not take CDs.
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Is your CS6 serial number for Windows or Mac? If Windows then you must apply for a platform swap to get a Mac serial number for CS6.
If you already have a CS6 Mac serial number then download CS6 from
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

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Complaining here will get you no where. Call and request a refund.

Brand new Mac suddenly does not load videos or plays them while buffering every 30 seconds. Also, pages do not completely load with header, sidebar, photos, etc. loading more slowly. What's up with this??

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