Brand new macbook won't run off battery, only when plugged in

I just go my new macbook last week and being new to mac computers, I didn't realize that it won't run from just the battery power until last night. The battery light shows it's fully charged. If i'm working with it plugged in and it becomes unplugged, it shuts down and when I reconnect the power cord, it resumes from the same webpage or whatever I was last working on. I opened up the battery compartment and removed the battery and then held the power button for 5 seconds, but that didn't fix the problem. Does anyone know what I might try or if something needs to be set up in order to run off the battery? Thanks! Leigh

Hello leighdk,
Welcome to Apple Discussions!
You can by all means take some good advise from the people on this board in response to you problem.
But here is the best advise, especially since you're new to Mac.
Call Apple Care or take it back to the store and have them check it out. It is under warranty. You have 14 days from the date of purchase to return the Mac for a completely different or give it back because you do not like it. they may try to charge you a restocking fee but this should not be the case since there is an issue with you machine.
Call Apple, see what they say... Then if you can't get it resolved then post back and maybe we can give you some sound advise.

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Welcome to Apple Discussions!
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Brand new macbook won't run off battery, only when plugged in

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