Broken Hinges 2nd Time!

The hinges on my laptop have broken for the 2nd time! Simply opening and closing my laptop. The left side hinge failed closely followed by the right hand side. The first time this happened it was only on the left side and was repaired through the UK reseller (PC world).
Very frustrating as my warranty has now probably lapsed and this is obviously a design fault judging by the amount of people complaining of the same issues. Is there a modification HP have made or else this is going to continue to happen to lots of users by putting the hinge-load through the flimsy plastic backing.
Rosie

Fantastic service from HP, what can I say? Laptop collected, repaired, delivered back - all within one week. Thanks very much HP.
Rosie B_93

Similar Messages

Firefox will not start; new profile fixes it for 1 time, then 2nd time its back to broken

Windows 7 x64, ff3.6.8
ff3 will not run, clicking on .exe will not begin any app in taskmanager. the most i get is when clicking ff3 from the taskbar in win7 it will flash as if it is trying to do something, but nothing happens and the flashing stops.
uninstalled ff3.6.5; reinstalled 3.6.8, still same issue.
i created a new profile and started ff3, ff3 started & i got to a generic home page. i closed ff3, copied my bookmark file from the default profile to the new profile, restarted ff3, same problem as in the beginning.
i created a new profile & again it starts up, but when i close out, even without copying the bookmarks over (i was assuming that was the corrupted file), it will not run the 2nd time.
i have done this for 7 profiles and all of them work the first time, but none will work after that even without copying any profile information from the original default profile.
in addition i cut all the profiles out of the profile folder and cc'd to another location on another drive thinking that'd prevent the default from corrupting the other files, nothing.
brief history(sorry for the long post)
I ran a windows update prior to leaving on vacation, shut the PC down & when I came back the pc wouldnt boot. reset my bios to default and finally got back into windows & it finished the update.
when i got back in, ff3 was giving me problems and kept hanging up for some reason. so i hard reset & tried to implement my OC profile in bios. i was not able to get back into windows w/ my OC profile again, so i again went back to default bios.
ever since then ff3 will not work. ie8 works fine, no viruses reported thru mse, i cant figure it out!
any help would be greatly appreciated, thanks.

well i kinda fixed it i spose...
i deleted everything in appdata under mozilla & macromedia and deleted the plugins folder from my installation folder for ff3. uninstalled ff3, reinstalled ff3. now everything works fine. just have to redo my bookmarks & settings.
sorry to waste anyone's time...but hopefully if someone else has the problem, now they can fix it. peace.

ADP Warranty - Laptop display broken 2nd time - does warranty cover

Hi ,
My Laptop is 4 months old and the Display was damaged a 20 days ago and it was replaced. But now again my son pushed it down and the display is broke for the 2nd time again.My question is will the laptop cover under the ADP even its for the 2nd time. pls help.
Regards,
Sudha

Hi
Well the best people to answer this question is the Hp Tech Support.. The policy may change depending on the region you live. call them and let them know that the laptop is damaged again and if they will repair it for you.. they should be able to help you.
Hope this helps.
***** Click the KUDOS Thumbs UP (Like) on the left to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Kudos"if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.

Broken hinge on a Macbook Air - how to fix it?

Hi,
I have a Macbook Air which has worked perfectly all this time, but a few days back one of the hinges broke. The system still works fine, but opening the lid seems to strain the body structure. Upon opening the bottom cover, I noticed that a wire is running through the broken hinge, which seems to be getting strained when opening and closing. I'm presently in India and I took it to an authorized service store, but they said that it requires a screen replacement and I think they're just trying to "upgrade" the repair to a more expensive option!
Has anyone faced this problem before or can recommend what parts should actually be replaced? I don't want to do it myself, but I want to go into a better service center armed with details on what they have to do!
Thanks,
Sid
(pictures below)
What a normal hinge looks like:

broken friction hinge on your AIr
I assume you threw open the monitor and the top over traveled?
Relatively a cheap fix.
Contact Apple for an appt. to fix it for you

Broken hinges on HP Envy 15 Touchsmart j100 TX Notebook

I bought a HP Envy 15 Touchsmart j100 TX last year. Within the first few months, the right-edge of the hinges beneath the monitor loosened. I showed it to a HP Gadgets and Gizmos retailer (from where I got the laptop) and they said its just a couple of loose screws, that I can screw in and keep using. Which is how I used it for over the year.
But now the right hinge has completely come off and I submitted the laptop for repair. The warranty is expired a few months back, and the repair was estimated at INR 17000, approx USD 275, (both top cover and base need to be replaced). There was no physical damage, no crack, nothing. I am not sure how they ascertained the need to replace pretty much the whole laptop body.
I feel disheartened and cheated. If I had been given the right advise by the retailer, I could have gotten things fixed in time within warranty. Now looking at all these forums and seeing how common the broken hinges problem really is, i feel terribly stupid.
HP, how can you let such things happen to your customers? What should I do now to get my laptop fixed, other than paying atrocious money?

@kinshuksunil
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Broken hinge--where to turn

The other day as I was working from home, I had open my PowerBook and work-issued ThinkPad. Of course my infant daughter was more excited by the PowerBook, especially when she saw some of the Disney characters on Disney's website (come to think of it, that was a nice Steve Jobs moment--the next generation going for the Mac while watching Disney content-LOL).
Seriously, my daughter did not realize her strength (nor did I) and pushed back the screen of the PowerBook, separating the screen and keyboard parts of the PowerBook. We went to a local Apple Store last night but the employee at the Genius Bar estimated that it would cost $700-$800 to fix--ridiculous when you can get a new MacBook for slightly more. I saw one place in MacWorld mention that they repair hinges, but for peace of mind, I would like to find an independent website that talks to whether quality of service is good at that place or another. As can be expected, in the 13 years we have owned Macs, repairs have been almost nonexistent.

Hi, JK2. My condolences for your Powerbook's mishap.
When Apple repairs broken hinges on a Tibook, it does so by replacing the entire display assembly — hinges, cables, back panel, bezel, LCD, backlight and all — and usually the hinge covers. The display assembly is the Powerbook's most expensive part by far, and it's treated as a single part because the whole thing is glued together and not intended to be disassembled. The reasons for that are structural: it's more rigid that way than if it were fastened together with screws that could loosen over time. But it does make the repair of what seems, at first blush, like a small and trivially simple sort of damage into a major expense. The display would have to be totally disassembled in order to replace its three cables (which must be very thin and delicate to fit through the hinges), and the cables are very likely to be damaged in a mishap like the one your Powerbook suffered.
Some third-party repair shops may be willing to attempt a hinge repair without replacing your display altogether. There would certainly be a market for that service if soomeone could really perfect the technique to the point where no cosmetic damage would be done separating the glue joint that holds the hinges in place and the parts of the display unit together.
I've been recommending the following list of third-party repair and parts vendors in Powerbook forums for several years now, with hardly a disparaging word coming back to the Discussions about any of them to my knowledge. Check them out and see what they have to say about your problem. Phone numbers are on their web sites.
http://www.pbparts.com (parts and repair work)
http://www.dttservice.com (parts and repair work)
http://www.powerbookresq.com (parts and repair work)
http://www.powerbookmedic.com (parts and repair work)
http://www.tekserve.com (parts and repair work)
http://www.powerbooktech.com (parts only)
http://www.ifixit.com (parts and excellent, illustrated online take-apart instructions)
Good luck.

Broken Hinge on HP Envy M7 17"

The left hinge on my HP Envy M7-j120dx appears to be broken. Every time I open the cover, it causes the case to bulge. Apparently, this is a HUGE issue with the Envy line of HP laptop computers. Not sure how to figure out whether just the hinge is broken, or the bottom or even top case will need to be replaced. Appreciate any assistance.

Hope to hear soon from an employee of HP re: my issue. I have also posted this issue on Amazon's forum website and it appears there is a huge problem with the hinges on several models, but mostly the Envy product line. I called Tech Support and they were nice enough to transfer me to HP Parts (never could find a phone # online). HP Parts was able to give me several part #'s for the hinge package, the bottom and top covers, and even the hinge caps. At this point, I'm not sure whether the top or bottom case coves were damaged or just the left hinge. So, really need to deterine w/o spending a lot of money taking it to a service tech (like Geek Squad). Also, it appears from various YouTube videos that it is easy to fix yourself. But, not sure. Others that posted on Amazon's forum indicated they basically had to continue to contact HP in order to get any resolution. I hope that isn't the case in my situation. Thanks.

Right Broken Hinge Leads to Ripped Wire

Hi, I was have a powerbook g4 titanium and the right hinge broke. Also with it, a black cable ripped. Every time I open it now it sparks from that wire. Is it the backlight power cable? If so, what do I need to replace and where can I get it?

You need to disassemble the Tibook completely to remove the display assembly from it, as shown in these instructions:
http://www.ifixit.com/Guide/Repair/Installing-PowerBook-G4-Titanium-DVI-Display/ 99/1
Then you need to disassemble the display assembly, which is glued together at the factory and not intended to be taken apart, in order to replace the broken hinge (and I'd replace them both if I were replacing one) and the backlight cable. See this page for guidance in doing that:
http://home.comcast.net/~macdan/tibook_display.html
Disassembling the Tibook is a complicated process, but a competent do-it-yourself can handle it with the right tools and the iFixit instructions. Dismantling the display assembly itself is the most difficult job one can undertake on a Tibook. It carries a significant risk of causing additional damage that can make the display useless, and it will leave cosmetic scars no matter how careful one is. The alternative to dismantling the display to replace its hinges and backlight cable is to replace the entire assembly, and the price of a replacement display assembly may be low enough by now to make that the preferable alternative for most users.

I dropped my Tibook. Broken hinges.

Unfortunately the other day, I dropped my flawless 4 year old Titanium Powerbook, while the display was up. The outcome was 2 broken hinges, exposing the wires. The computer still works fine, but the display needs to be leaning against something to stay upright. Also the picture sometimes cuts in and out. It doesn't look like any of the wires have been cut, but a plastic tube holding the wires seems to have been slit.
What are my options? Can this be fixed for a reasonable price? I took it to the Apple Store and they quoted me $950!!!
Is it time to just surrender and buy a Macbook Pro. Is it enough of an upgrade to spend $2000?
I appreciate any help I can get. Thanks!
Titanium Book Mac OS X (10.4.6)

Hi, JoshTown. The display is the Powerbook's most costly part by far, and the display assembly, which includes the extremely delicate display cables, is not meant to be disassembled: it's all held together with glue, not screws. When a cable, hinge, backlight, or the LCD itself goes bad, replacing the whole assembly is the remedy — and it's very expensive. Tibooks don't bounce when you drop them, so you're in for a hefty repair bill even if you buy a used display and install it yourself. You'll be very lucky to get out for less than $500-600.

Pavilion Dm1z-4000 broken hinge and broken screen again!

bought my notebook and few months later the plastic part that covers the hinges were making it hard to close the notebook so i would start closing the notebook more careful but then something inside cracked the screen and so i was forced to get my screen fixed Then the plastic around the screen was started to come off a little as well. So now being even more careful with the notebook the plastic hinges cracked off eventally, and then screws started to come off and craked my screen in the corner again. all these plastic parts were braking and unable to find the parts or know exacally what part i need. First time buying an hp compter for college, pretty dissapointed in the product and company becuase now i have no laptop

Hello Melfig408,
I understand your computer is suffering from a broken hinge and a broken screen, is that correct? I will try to help you.
It sounds like the hinges might be too tight making it difficult to close. When that happens the pressure is then put on the screen and can make it crack a lot easier.
Are you looking for the necessary parts to do the repair on your own, or needing it to be repaired by HP?
Please respond back at your earliest convenience.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

How can I sync my new iPad with my itunes account on my 4 yr old macbook? I plugged the iPad in once and all music synced. The 2nd time it said update needed. Mac says no update available.

How can I sync my new iPad with my itunes account on my 4 yr old macbook? I plugged the iPad in once and all music synced. The 2nd time it said update needed. Macbook says no update available.

" how can I sync my iphone to my mac book without losing all the music and pictures on it?"
You cannot. Copy everything you want form the old computer to the new one, then sync it.
it basically says you have to erase your iphone to sync to a new itunes!
Correct Iphone will sync, or manually manage, with one and only one computer/library at a time. Syncing, or manually managing, to another will indeed erase the current content.

Brand new ideapad u300s going into depot for 2nd time in in less than a month

Hi,
I can't seem to get any help on the phone, all I get told is send the unit in. I ask to speak to a supervisor and you tell me they will call back in 24-48 hours; it's been a week. I call back and ask to speak to a supervisor and you tell me it's the weekend and none are available, maybe we can have one call you back later. This is considered lenovo support.
I bought a computer for my wife's birthday, an ideapad u300s, and the first week everything is working great. However, the LCD turns out to be faulty. So we send it in to the depot thinking no big deal they'll fix it immediately and send it back to us. However, the computer sat in the depot for over a month and we heard nothing. We called tech support and asked a for a refund or a new unit but, basically, we were just transferred, told a supervisor would call us - which they did not - and given the standard answer that they would prioritize our situation. Finally, it's repaired and in the mail.
We receive the computer everything seems fine, then my wife notices that it doesn't recognize the a/c adapter so the battery is now drained and we can't do anything. We call lenovo again they tell us send it in, I ask for them to send someone here since last time I called you tried to sell me an extra warranty after I've only had the computer for a week. Lenovo tells me that's impossible if you want someone to come onsite we have to pay for it. Fine I give up I am tired of dealing with you over the phone I am sending the computer back for a 2nd time.
My wife has used the computer all of about 2 weeks and her birthday was in late March.
I cannot understand how you can operate like this; I've never experienced such poor customer support and general apathetic attitude of your phone reps.
Simply put, I will never buy another Lenovo product again; I am sure you don't care though if it's anything like your phone support.

It depends on how critical your connection is. Business customers get a much faster repair time, and are given priority over residential customers, and will pay compensation on some of their SLAs.
If you do not mind being without service for three to seven days, then the residential service should be fine, otherwise you should be on a business package, with a proper SLA (Service Level Agreement).
Its not simply the amount of usage you make of the service.
The residential service is aimed at the general public, who use it for web browsing, e-mail, gaming, and streaming services like YouTube.
You can get advise on this forum from other residential customers, but they are not going to be able to fix your faults, as this is only a customer to customer forum.
The firmware issue is discussed on a number of threads on the forum. Alternative VHDSL modem/routers are also suggested.
https://community.bt.com/t5/BT-Infinity-Speed-Connection/HH5-constantly-reboots-every-3-minutes/td-p...
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Songs dont even show up on my ipod anymore 2nd time happening

I have a 4th generation ipod with color that shows the photo
My ipod had recently somehow got rid of all my songs the first time i didnt kno how but by the 2nd time i had all my songs on there and i just plugged it into my computer last night to charge, there was songs on it before i plugged it in but in the morning when i check on it there was no songs left at all.
I have zero songs, and about 7gb of free space left? wth is wrong with my ipod?

Kingnitro wrote:
I went to search for a song on my iphone 6+ the other day, it doesnt even show up on my song list! Yet on my Mac Mini I open up my Itunes, its there and it plays right away! What is wrong?
The song is not on your iPhone.
See this -> https://www.apple.com/support/itunes/syncing/

2nd time Loop error in rejection reason/changes req

Hello experts,
I have created an wf with loop step.
In that loop branch,m displaying a doc in approvers inbox, then i have put a decision step with 2 button - 'Approve' and 'Changes req'.
For button Changes req, loop will continue.ok
In tht changes req branch, i hv put a task of BO SOFM, method- create for approver so tht he can enter thr wht r the changes he wants.
thn i hv put task as BO SOFM, method-display for initiator so tht he can see the changes req.
thn doc will opened in edit mode for initiator to make req changes.
thn it will agn go back to approver for approval.
he will agn get the decision screen with 2 buttons.
now while testing this....this all worked fine when approver clicked in button 'changes req' in decision box..after tht SOFM create worked fine.
But during 2nd time whn approver is checking the doc 2nd time and still he again wants some other changes to be done so he will agn click on button 'changes req'. this 2nd time tht SOFM-create is not working and wf goin to error as -
1. Notification of completion cannot be generated
2. Problems occurred when generating a mail
3.Error '9' when calling service 'SO_OBJECT_SEND'
4.Error handling for work item 000000006050
PLz suggest how this can be solved.
Best Regards
Nitin

I think you might have to use the EDIT method of SOFM Business Object as you are going to change the existing document.
Thanks
Arghadip

Error in sending mail 2nd time, Where is the fault- Help Please

Hi friends,
I had written a program to send mail. Everything is fine, when i send first time. But if I try to send mail 2nd time, It gives the error:
Exception in Connect: IOException while sending message
Here is the complete code what i had written, It successfully connects using t.connect();
the problem in t.send();
output on JBoss Console is :
Inside Action
After Transport t = session.getTransport(protocol)
before t.connect()
after t.connect()
Exception in Connect IOException while sending message
import java.io.*;
import java.util.*;
import javax.activation.*;
import javax.mail.*;
import javax.mail.internet.*;
import javax.servlet.http.*;
import org.apache.struts.action.*;
public class MsgSend extends Action {
     @Override
     public ActionForward execute(ActionMapping mapping, ActionForm form, HttpServletRequest request
               , HttpServletResponse response) throws Exception {
          response.setContentType("text/xml");
          PrintWriter out = response.getWriter();
          System.out.println("Inside Action");
            String to = request.getParameter("to");
         String bcc = request.getParameter("bcc");
         String cc = request.getParameter("cc");
         String subject = request.getParameter("sub");
         String user = request.getParameter("user");
         //String password = request.getParameter("pass");
         String message = request.getParameter("message");
         String from = user + "@domainname.com" ;
         /*Properties props = System.getProperties();
         props.put("mail.smtp.host", "smtp.vsginc.com");
          MailBean bean = MailBean.getInstance();
          Session session = bean.getSession();
          String protocol = "smtp";
          Transport t = session.getTransport(protocol);
          System.out.println("After Transport t =              session.getTransport(protocol)");
         MimeMessage msg = new MimeMessage(session);
         msg.setFrom(new InternetAddress(from));
         InternetAddress[] address = {new InternetAddress(to)};
         msg.setRecipients(Message.RecipientType.TO, address);
         if(cc != null ){
               InternetAddress ccAddr[] = InternetAddress.parse(cc);
               msg.setRecipients(Message.RecipientType.CC, ccAddr);
          if(bcc != null){
               InternetAddress bccAddr[] = InternetAddress.parse(bcc);
               msg.setRecipients(Message.RecipientType.BCC,bccAddr);
         msg.setSubject(subject);
         // create and fill the first message part
         MimeBodyPart messageBodyPart = new MimeBodyPart();
         messageBodyPart.setText(message);
         Multipart multipart = new MimeMultipart();
         multipart.addBodyPart(messageBodyPart);
         Attachment attachment = Attachment.getInstance();
         ArrayList<String> fileList = attachment.getFileNames();
         String parentFolder = null;
         for(String path:fileList){
              File attachmentFile = new File(path);
              messageBodyPart = new MimeBodyPart();
              DataSource source = new FileDataSource(attachmentFile);
              messageBodyPart.setDataHandler(new DataHandler(source));
              messageBodyPart.setFileName(attachmentFile.getName());
              multipart.addBodyPart(messageBodyPart);
              parentFolder = attachmentFile.getParent();
         // add the Multipart to the message
         msg.setContent(multipart);
         // set the Date: header
         msg.setSentDate(new Date());
         try {
              System.out.println("before t.connect()");
               t.connect(bean.getSmtpServer(),bean.getUsername() ,bean.getPassword());
               System.out.println("after t.connect()");
               //Error is coming here in this Line.
               t.sendMessage(msg, msg.getAllRecipients());
               * System.gc(); will relese the fileHandles, if some resource
               * still holds it.
               System.out.println("before System.gc()");
               System.gc();
               * Deleting All the Files from Attachment Folders.
              System.out.println("before attachmentFolder");
              File attachmentFolder = new File(parentFolder);
              System.out.println("Attachment Folder Name is : "+attachmentFolder.getAbsolutePath());
              if(attachmentFolder.isDirectory()){
                   File[] files = attachmentFolder.listFiles();
                   System.out.println("No of Files For Attachments are: "+files.length);
                   boolean deleteResult = false;
                   for(int i=0; i<files.length; i++ ){
                        deleteResult = files.delete();
                    System.out.println(files[i].getName() + " Delete Staus is :"+ deleteResult);
          System.out.println("All attachments Deleted");
          out.print("<result>Mail has been sent successfully</result>");
          } catch (Exception e) {
               out.print("<result>Mail sending failed</result>");
               System.out.println("Exception in Connect "+e.getMessage());
          }finally{
               t.close();
          return null;
Problem only comes, when i send 2nd time or more. What is the problem? Please help me out.
Thanks for your response in advance. One more thing, Whether to send a mail & receive a mail, we need to create different sessions. one for sending & one for receiving mails.
Message was edited by:
Ashish.Mishra16

I don't see anything obviously wrong in your code. Try adding
session.setDebug(true);
You can use the same Session for sending and for reading.
A Session just encapsulates your configuration parameters,
so as long as they're the same for both usages, one Session
is fine.

Broken Hinges 2nd Time!

Similar Messages

Maybe you are looking for