Broken Link between Base and Target document in 'Copy To' option
Hi Folks,
One of our client has been facing a peculiar issue. When the 'Copy To' function is used to Copy document from Sales Order to Delivery and recently one instance of 'Copy To' from Delivery to A/R Invoice ,the base document got copied to the target document in each case but there was no trace of any Base Ref. left in the Target document( either in row level or Remarks), thereby the link between the Base and Target document got broken.The Base document remains with status as open.The same base document when tried again to 'Copy To', it creates the link between Base and new Target document.
This instance had occurred recently 3- 4 times in a span of 3 months or so. In normal circumstance this never happens. The client is pretty sure they have used 'Copy To' option to copy the document from Base to Target.
Any hints or possible reasons if one can highlight would be appreciable.
The current version used is SAP B1 8.82 PL11 and it was upgraded more than a year back.
Regards,
Bharath
Hi,
All the data in Sales Order and Delivery are matching one to one in terms of row details,
and Document header level.
The missing data was Base Ref. data and Del.Date didn't get copied from base to target as shown in screen shot.
Also i have checked it earlier regarding change of target document row details like changing item, but this will only remove the link of that particular row and remaining row link remains intact, but in this case there are many items and it doesn't seem user will have changed in all the rows.
Regards,
Bharath
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