Brother Label Maker

First off if I am posting this in the wrong area, I apologize, and if so please point me in the right direction. I have had my iMac for about a year and like it more and more. However, my wife has recently started her own business and is in need of a label maker. She bought the P-touch QL-500 (try to contain your amazement). It says it has the ability to run on an Apple but we have had nothing but problems. We actually can't get it to run right at all. I look at the user guide and the icons and applications they tell me to use are not even options. Anyway, my question is this: is there a program with the Mac that people out there use for making labels? Is there another company that anyone has had luck with? I know label makers aren't the hottest topic in the world but my wife is trying really hard to make her business work and I would like to help her if I could. Thanks!!
Mac   Mac OS X (10.4.8)   512 MB 667 MHz DDR2 SDRAM, 1.83 GHz Intel Core Duo Processor
Mac   Mac OS X (10.4.8)   512 MB 667 MHz DDR2 SDRAM, 1.83 GHz Intel Core Duo Processor

Hi
Have a look at http://www.ukofficedirect.co.uk/officemachine/label_makers/dymolabelers.htm as there seem to be a couple that say Mac-compatible.
Steve

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