Brought film is out of sink between action and voice

I purchased a film but on playback it is out of sink the action is not matching the sound I am using windows 8 can some one help others wise i will not purchase anything from itunes again

Nightingales
I am with you all the way.
1. With Premiere Element closed, go to Libraries/Documents/Videos and create a new folder in the Videos, by right clicking a blank space there, selecting New and then Folder. Name the new folder "Showreel 2914 Simply Me".
2. Given you have your Premiere Elements 12 project created and ready to be exported....
Open the project to the Expert workspace
Go to Publish+Share/Computer/AVCHD/ and there set the preset for MP4 - H.264 1920 x 1080p25.
Note that in there is a Save In: in that AVCHD export settings area. What you want to do is click on the Save In: Browse button and direct the Save In: to the "Showreel 2914 Simply Me" Folder that you created beforehand. Inspect the Browse dialog to the left that opened when you hit Browse. Do you see the folder you want and created beforehand?
At this point, click OK to the Browse dialog after you have select the "Showreel 2914 Simply Me" Folder in the Browse dialog.
In the AVCHD export settings area, name the file that you will be producing and putting in that folder in Videos. In the example, I named it the same as the folder.
When the export is complete, you will have an AVCHD.mp4 file named "Showreel 2914 Simply Me" in the "Showreel 2914 Simply Me" Folder in Videos.
Your AVCHD export settings area should look like the the screenshot below immediately before you hit Save to initiate the export process.
Go over the steps to make sure it works for you.
In all this I am taking for granted that your project files and settings for the project were established for OK. So, if all is working as per your test run, we will not start talking about project settings at this point.
We will be watching for your follow up results.
Best wishes,
ATR

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