Brutally Bad Recovery Service

Sadly, my first post is a long tale of woe. It would seem that the system has been hacked and my account abused and then suspended. I am an american living in China. I tried using skypes main page that directs to the local Chinese support, selecting english for the account recovery leads of a not so useful FAQ on Group Video Chat. There is no chat support because my account is suspended. I can't check the charges made because my account is suspended. I tried using a proxy to access the US system which was working well until it hit the account recovery first step as it needs java and my proxy does not support java.
I emailed the support people in China in English and they replied in Chinese (machine translated)
 You are good! Welcome to arrive the Skype guest to take the center, is honored very much for you serves.       Question inquired which about you, asks you to provide your user, in order to we inquire for you.       Thanks you to Skype the support and the deep affection! Hoped you can as always support us.  Warm prompt The staff cannot demand the user by any form individual information.If you meet any question in the product use, please promptly contact with the guest to take the personnel
What more could you want.  Where this tale of woe will lead is unknown. In fact I am using my wife's account as I can not even access this community because (as I am sure you have guessed) my account is suspended.
Any suggestions welcome.

The China Customer Service took a step up and replied (in English, yea!) that they can't help (boo), but gave me a link to the Global Customer Serivce (yea!) but the link leads to a log-in that tells me my account is suspended (Boooooooo!).

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