BT Are Stealing Money From Customers

Hi, i recently. Contacted a BT sales agent who, explained the new BT Package. I paid a fee of £141 up front, as was explained this allowed for cheaper monthly payments. The funds have been taken from my card. I did not get an order reference proviced to me as the sales person explained there few things to sort out and would call back and if i missed the call i would get an email witht he details.
When i contacted BT today. They have no record of an order placed. to the address or me.
I have the sales persons name, but feel it inappropriate to mention on a forum.
From talking to a advasor at BT today, it is not looking positive i will be getting the money back as there is record of.
Question : Is there a governing body i can complain to.?
Thanks

Hi JPAnnett
I can investigate what has happened for you.
Send me an email using the contact the mods link in my profile you will find it in the section 'About Me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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Spotify are stealing money from me and I can't stop it!

For 6-months now I've been trying to cancel a Spotify account that I didn't think I'd ever setup. I once went part way through a setup process but never followed through and have hence never ever used the service. I have been unable to login or retrieve any user details and hence, cannot cancel thgis subscription myself. I have had no response to help requests and have been left with no option but to get my bank to help Barclays. They have sent a notice asking it to be stopped but to no avail and are hence now escalating legally. This is nothing short of theft.

Thank you, but this happened last year. After 6 months (yes I filed my first request around March '14, and after continuous efforts I only stopped getting charged in October'14) my issue was resolved. Yes I CONSTANTLY replied to my support emails, I did everything I possibly could to get them to hear me, but I never heard from them, and of course nothing was ever done for me until months and months later. Never even got an apology.
I only posted here b/c I was reviewing my finances recently and was reminded of this travesty. I felt the need to tell that story so that its further reaffirmed that alot of people have experienced this sort of thing, and I can't express how messed up it is. You can't steal money from cusomers. It destroys our trust. I will never subscribe to Spotify again. I've had friends who expressed interest in doing so, but I had to warn them to only do it if they are 200% on board for it, because if they ever decide to cancel they can expect to lose more than $50 (yes that adds up for us recent graduates) Fortunately they listen, because yes, money doesn't grow on trees, and customers don't deserve to be treated like that.

WHY is BT stealing money from a disabled woman ???...

Since 30th December 2011 I have been having massive trouble with BT. Firstly my broadband just stopped and despite my trying to get this sorted it took BT over 11 days to finally get my broadband up and working. I had to put up with no landline for up to 4 days (Im still waiting to be told why) and then I was told that i had "cancelled" by broadband - which I had not. The customer service team were rude, unhelpful and told downright lies. Very few of them would actually give thier names and one I made an official complaint about when she called me back and told me "BT will not help you any further" this after a very frustrating call with her that ended up by me ending the call. I am a severely disabled woman of 57 years old who is totally dependant on my phone and broadband. I am housebound and the major problem for me was the fact my electiricty top up is done online with British Gas. I was actually down to less than £1 of electricity and had to leave my home overnight as I was extremly frightened i would be left in the dark and the cold. Friends had to come and collect me. I must have dealt with over 40 customer service people - all useless and liars.
I have been promised by Michelle that I will be compensated and my outstanding monies returned to me - this is not proving to be the case, she promised me a cheque had been sent out to me last Thursday 12th January 2012 but as this was a blatant lie of course the cheque has NOT arrived. She then sent me an email telling me she has been off ill this week for 2 days by way of explanation for not calling me as she promised, she is back in work - why no call ?????
No care has been shown whatsoever, despite me telling them all i was severely disabled and that the stress of this was making me very ill. I was constantly reduced to tears, lets keep in mind i have had several heart attacks in the last 2 years and my heart condition (as was clearly explained to BT) is triggered by STRESS. They just dont care.
I am now changing to another phone company and this is where BT have now got seriously nasty and they are actually stealing money from me. I am being charged for the rental of the line and broadband service and other services despite the fact i have already paid these charges in advance on my October 2011 bill. It is surely fraud.
Nobody from BT will call me or reply to me. I have this morning sent a final email to Michelle from the Direct Debit Team and if i get no reply then i have no option but to go to the Onbudsman.
What is being done to me is nothing short of deception, fraud and deceipt.
I will take this as far as I can go - even legal action.
I would also add that BT have deleted thier customer service numbers that I called so i cannot prove the calls were made, I suppose thier "recorded calls" will also be deleted as well. One of the calls deleted was made by thier own engineer from my landline, apparently he was not in my home nor was he ever on my landline - he must have been an apparition, he told BT on that phone call that i was indeed severely disabled and extremely vulnerable and he also was shocked at the way i was being treated. I do however have access to this engineer.
Is there anybody at BT who will have the guts and the honesty to deal with this ?????? i doubt it.

I spoke this morning with yet another Billing Operator her name is "Rabhikka" she told me to not pay the bill that was generated until BT sort out this problem, I asked her to email me this - and yep youve guessed - 3 hours later and no email. Why wont BT staff back up in an email what they tell you on the phone???????? It appears they are now charging me line rentals and broadband charges up to April 2012 - i leave BT 1st February 2012. What part of that do BT not get????? Was also told if I pay the £50 outstanding because of these charges then at some point BT will re-imburse me, yep i got money to burn. Tell you what lets get really radically thinking here WHY DONT BT JUST PAY ME BACK WHAT THEY OWE ME ????????? Wierd concept but easier surely................ I have sent the guy who has answered below my telephone number - lets see if he calls.

Why does apple not stop these app that steal money from small children

Why does apple not stop these app that steal money from small children

In the final analysis it is down to parents to use the parental control features.
In addition to that, parents should regularly check the nature of all downloaded apps available to their children.
Yours are the chidren ... and yours, the responsibility.

E.     They are getting material from customers. This while receipt will be non

Hi Friends,
                   1. They are getting material from customers. This while receipt will be non valuated. But they want to avail CENVAT on this.
                    2. In some times, Supplies from customer are delayed.So they are adjusting this against their stock.and after recieving, they are taking back their stock.how this can be mapped?.

Hi JPAnnett
I can investigate what has happened for you.
Send me an email using the contact the mods link in my profile you will find it in the section 'About Me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

HT3702 i have two weeks that you guys are taking money from my bank account and I want to return to my accounts the amount is $ 74.16 sacanron me the date of the accounts is 11/26.12 $ 10.59 12/1/12 10.59-10.59-this is the total 42.39

have two weeks that you guys are taking money from my bank account and I want to return to my accounts the amount is $ 74.16 sacanron me the date of the accounts is 11/26.12 $ 10.59 12/1/12 10.59-10.59-this is the total 42.39 total $74.16

These are user-to-user forums, you are not talking to Apple here.
You've checked the purchase history on your account (Store > View My Account menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Is there any solution for windows 7 to avoid focus stealing problem as some background running applications are stealing focus from current windows.

To reproduce the focus stealing you can follow these steps
1. Go to following link and click on 'Try it'
2. Before the popup is displayed from the above page switch to another application like notepad and start typing.
3. When popup is displayed in #1 your keyboard focus should remain in the notepad.
we have some other java applications which are stealing the focus from current work and creating this disturbance.
Could you please let us know if there is any solution or work around to solve this issue.
Thanks,
<p style="border:0px;margin-bottom:0px;padding-right:0px;padding-left:0px;vertical-align:top;-webkit-font-smoothing:antialiased;min-height:

Hi,
I think this issue is focused on java application development or software which supports the development, while this forum is mainly discussing issue about Windows 7 performance rather than development issues， I suggest you contact support in this forum,
thanks for your support
MSDN Forum
http://social.msdn.microsoft.com/Forums/en-US/home?sort=relevancedesc&brandIgnore=True&searchTerm=java+application+
Yolanda Zhu
TechNet Community Support

Text Area steals Focus from Text Field when selected with mouse

I have created a very simple form with 4 spry validation elements here :: http://octopusdesign.net/contactus.html
When I attempt to select the 'Your Email' text field using the mouse, focus is grabbed by the text area above it.
It is only possible to get focus on the 'Your Email' text field by using tab.
My best guess is that this is a bug in the framework.
In addition to updating my spry libraries to 1.6 from 1.4 I've tried the following things::
Reordering the elements in the form.
Creating the elements in a different order.
Replacing the validation elements with ordinary elements.
None of these fixed the problem.
Strangely, if I remove the validation text area there is no problem.
If anyone can shed some light on this I would really appreciate it.
Wisdom gratefully received.
Chris

Furthermore ::
I've tried to reconstruct the form from scratch and discovered that if you have a validation text field and a validation text area in any order on the form, selecting the 2nd element with the mouse always results in the first element stealing the focus.

HT3702 Why is Apple trying to steal money from me? I already paid for my purchase when i bought my music, now its trying to charge me twice. Why do you need to steal 6 more dollars from me Apple?

I recently bought an EP, a song, and a Add-on for a game, all while I had over $30 on my credit card, but now apple is telling me that I did not pay for my stuff. Now I cannot download anything new, and I'm being punished for apple having a terrible payment method. The money was taken from my bank account so either they messed up or apple is trying to steal another $6.50 from me, which is not okay. Any help would be greatly appreciated.

Contact the store directly. No one here can help you.
Barry

You guys are taking money from my card when I haven't bought anything. last time I bought something was last month and 4.75 is pending from my account. not only that it won't let me update ANY of my apps because I don't have a card number. why do I need

I can't update anything because I don't have a card number I took my card off because you guys took money out of my account and now it's pending something won't tell me what it is but I would like to know what's going on and why money is being taken out of my account when I haven't bought anything in a month ..

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Have you checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
You can check if you have any auto-renewing subscriptions (and stop them if you do) by following the instructions on this page : http://support.apple.com/kb/HT4098

SOMEONE IS STEALING MONEY FROM MY ACCOUNT

I log onto my email today and i get an itunes receipt from iTunes. Except that I haven't bought anything from iTunes since February 6th. I'm guessing someone must have figured out my question?
it says: 2 machines are authorized to play music purchased from this account.
Your receipt #5484503100
Billed To:
xxxxx
Order Number: M390870251
Receipt Date: 02/27/07
Order Total: $3.98
Billed To: Store Credit
Item Number Description Unit Price
Q0319 You Don't Know Jack
Write a Review $1.99
Q0319 The Shake Up
Write a Review $1.99
Subtotal: $3.98
Tax: $0.00
Order Total: $3.98
WHAT DO I DO? I have no idea what the **** those things are.

1 - Change your passworc
2 - Change your question
3 - Call credit card company and get a new card.
4 - Send an email to Apple here -> http://www.apple.com/support/itunes/store/password/

HT3702 How do I get apple at stop STEALING money from me every month

Plz help I don't need this right meow
<Edited By Host>

TreverBennett wrote:
Every month apple takes money out of my bank without me giving them permission or say so they just do it how do I make this stop
I do not know of any service from Apple itself that is offered as a monthly subscription, so it must be some other app or service subscription you've signed up for.
Have you even tried logging into your iTunes account and simply checking if you have any active subscriptions?

Italian phone providers steal money - can Apple help?

As you can read here http://www.repubblica.it/tecnologia/2015/01/21/news/telecomunicazioni_da_antitru st_multe_da_1_7milioni_a_telecom_e_h3g_800mila_a_wind_e_vodafone-105468240/?ref= HREC1-3
italian TLC companies contribute to steal money from their customers by authorizing the withdraw of sums from the phone bill to third companies who assume to be "authorized" from the customer by simply clicking a banner or opening a sms received.
This happened to me too.
Beside the fines italian Anti Trust Authority in charging to the phone providers, can Apple help the customer to know and consequentially block the unwanted use of data traffic on the iphone, by tracking the internet activity of every single app? Something like the warning symbol of app using my position at the moment?
Thanks for the attention

Apple cannot help you, but you can help yourself. The phone shows how much data each app uses. Just go to Settings/Cellular.
The problem you have is a common one in many countries. In the US the government has made the cellular companies responsible for unauthorized charges on cell phones, and made the companies refund the money. You should petition your government to take the same actions.

Apple taking money from my card?

So I made a new apple acount to start fresh and connected my debit card to my account.
I bought this 1 song called "Say Something" and succesfully it purchased. However I bought a free app, so i dont think that it counts but when I logged in my bank acount online my balance got decreased from what I remember after buying the song.
I checked my previous transactions and it says that apple has taken away $.69 from my account?! Its not that big of an ammount, but im afraid that it will conitnue!
I really want my money back because its frustrating to see that I hadnt purchased anything worth for cash except that one song, and apple is getting money from my account? Thats quite unfair and in the form of stealing money from me already.
I really wish apple would give me back my money, its given me a bad image on them now. Why is it taking money from my account when I only have purchased 1 song.

You dont understand, the moment i purchased the song, it already got punched in my credit card account when I checked my transactions online. However, just yesterday during feb 20(i live in PH so i am 1 day ahead it is feb 21 right now) itunes cut off 30PHP from my account.
I dont understand, why is it taking money from me?
Heres proof
as you can see this is in PHP since i live in the philippines but please do something about this. The first 2 transactions from the bottom is when I BOUGHT SAY SOMETHING AND IMMEDIATELY GOT ADDED TO MY TRANSACTIONS
however, what is this **** 30 php thats being deducted from my account during feb 20? could you please provide an explanation as to why im getting my money taken away from me when I never even bought anything from the store aside from 2 free apps and 1 song when I checked my purchased history? where did this 30php come from?!

ITunes stealing money

I've had to authorise different credit cards at different times with the iTunes store, each time I change cards apple bills me $1.00 when I haven't even purchased anything. This $1.00 isn't credited off purchases it is simply just taken. This has happened on several occasions, where is my $1.00 going and why is it not being returned to me?

The $1 charge is an authorization hold. You will be credited the $1 within 24 to 72 hours. An authorization hold is so Apple can verify your account.
Apple is not stealing money from you.
iTunes Store & Mac App Store: About credit-card authorization holds

BT Are Stealing Money From Customers

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