BT Infinity connnection and speed issue

Last saturday (1 week ago) My internet went off for a couple of hours. It came back on around 9pm. then every day for the next week my broadband went off some time in the afternoon and came back on around 9pm. I checked the service status and there isn't any problems in my area but my broadband kept going off. I tried the call centres but i may as well just ask my cat what is the problem. Now when i run a speed test im getting 18mb download and only 2mb upload. How come its dropped speed so much. When i first started with Bt Infinity i was getting 45mb download and 20mb upload, it dropped after a few weeks to 26mb down and 10 upload. Its been at this speed for months but now its dropped to 18mb down and 2mb up, which i am not happy with, why is this. I havnt changed anything in my house setup and i allways use wired connection. Thanks in advance for any help

If the disconnects have stopped your line will now be seen as being stable and the DLM will start to increase the speed again. This can take up to 3 weeks to get back up to where you were. If you are still getting disconnects you will need to establish what is causing them. This could be anything from a problem at the exchange, the cabinet or your line. As long as the problem is not within your property then BT should check it out and repair free of charge. If the fault is within your property there will be a charge.
It is therefore in your own interest to eliminate problems within your own property.
If you are still getting disconnects then take a note of when and what happens when this happens... does the modem go off, does the homehub go off, do lights flash on either modem or homehub, is it just wireless or ethernet etc etc. This will help to try and diagnose the problem.

Similar Messages

9124 duplex and speed issue

Trying to install a new 9124.
The ethernet switch port for the mgmt port of the 9124 is set to full 100 and the 9124 came set to auto auto.
The mgmt port is comming up as half duplex.
When trying to set the duplex and speed of the mgmt port to full 100, it appers to take the change but does not retain it and it still comes up as half duplex.
So it appears that the 9214 mgmt port will not take the change of setting to full 100.
I have tried to change it with the port down but it won't take changes when down.
If I change it while up and save it and bounce the port it reverts back to half when it comes up.
If I make the change and reboot it reverts back.
Any idea how to force the mgmt port to full 100 and get it to stick?

There is one more defect solved in later 5.x releases where 91xx will end up in half duplex for mgmt interface.
Workaround would be to configure both sides to auto.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte76880
- Filiph

BT Infinity 2 Link speed issue

Hello guys,
It's the first time I'm posting here so I hope I'm doing everything correctly.
I have BT Infinity 2 with the new Home Hub 5 since May. I live quite close to the cabinet, so my link speed has always been the maximum achievable (77.8/19.8). Real speed on 75/19, quite impressive.
I have never seen any sync issues, disconnections or sync rate dropdowns. Not until today.
This is ADSL checker for my number.
Since about a week, I've lost about 10 mbits. These are the current BT Hub details. Looks like I've been downgraded on "Impacted".
Is there any way to check my line and see if there are problems or stuff like these? In 3 months has been perfect!

Hi,
My line is stable so does not loose sync, plus I usually do not turn off the Hub overnight.
I did that on friday night, and left it on since saturday when I woke up (very late). Nothing has changed...
The BT Speed Test also shows an horrible upload speed, that however is not true. On Speedtest i manage to get 63/18, with a slighlty higher ping than usual. I've always managed to get 75/19 (or more)

Unusual wireless latency and speed issue

I have an odd problem where wireless connections to the home hub 3 will start to exhibit very high and varied latency from 40ms up to 1000ms every 15 to 30 seconds (pinging from laptop to homehub) and slow throughput of about 4Mbit. The link speed is solid at 144Mbit/sec and the signal is always on maximum.
If I change the wireless channel on the router and the change it back to its original value the connection starts to behave and latency is normally 1-3ms with the odd spike up to 90 or so and realworld throughput jumps up to 60+Mbit/sec.
I suspected packet fragmentation back have confirmed this is not the case and now believe it to be a problem with the home hub as restarting it or changing the wireless channel will fix the issue for a few hours. Anyone else had this problem and resolved it? It is a pain because the connection does still work but it makes streaming high quality media impossible and online gaming becomes a pain with constant lag until I poke the router.

I assume you're using windows vista, 7 and it probably affects windows 8 as well.
When you're connected wirelessly, it never stops searching for a wireless connection and briefly disconnects you from the one you are connect to.
You can turn this off with a program called WLAN Optimizer.
If this helped you please click the Star beside my name.
If this answered your question please click "Mark as Accepted Solution" below.

Bt Infinity 2 Sync Speed Issue

Hi
I hope someone can point me in the right direction after hitting the stonewall which is the offshore BT telephone support.
I have had Infinity 2 for 2 years plus and for the majority of that time the router was generally syncing up at approx. 50-55mb. Over the last six months this has arbitrarily been chopped back to 48-49mb, then 44-45mb and on simply moving the router and powering it back up this week another drop of 5mb to approx. 39mb. Putting a filter direct into the socket today to test that has now made it drop to approx 37mb.
This never seems to remotely recover to anywhere near the speeds I had for a long been receiving.
I have done the quiet line test using the 17070 and it seems perfect to my ears.
The horrendous BT telephone support won't move from the party line of: "your point of line speed was 37mb and we are delivering that so you are within acceptable levels of service for your connection". To the point that the only option they give is to put a formal complaint which I sense is completely pointless.
The data throughput has always been great but is obviously directly related to how fast the router is actually syncing up at.
Have the Home Hub 5 attached at the moment to see the sync stats.
From today:
The router is connected via a BT Openreach master socket. Have tried using a filter direct, changing dsl cables, using the old BT Openreach modem and WAN port. Have even tried a Asus DSL-N66U router which for some reason would only sync up at about 30mb.
Is there anyway to improve the speeds again or am I stuck with the "you getting what we guaranteed at point of sale" line?
Thank you.
Andy

With those speeds, it could be financially advantageous to downgrade to Infinity 1 as your line will not support Infinity 2 speeds, or at least, not enough to be paying the extra for.......
If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........

Disconnections and Speed Issues.

To start off, our BT Internet connection has been fine for years, not a problem at all, speeds weren't high, but they were modest and certainly enough for my needs, and there weren't really any major problems, just the occasional maintenance work interfering with it and other minor things...
Until the past 6 months that is, it happened it seemed for an alternating monthly period, on and off the quality would just drop ridiculously.
There would be disconnects and <1Mbps speeds (is that even broadband?), and just where we got to the point where we were going to call up, suddenly it would go back and become even better.
Sometimes going as high as 18Mbps which was unheard of for our area, until it crashed down again, this cycle happened until just over a month ago when it got a lot worse.
It started off the internet would disconnect and reconnect at a random speed, ranging from really low, to modestly high, and then a new symptom came into play, everytime a device connected to the router, the router would drop the connection and try reconnecting, it wasn't random anymore, we now know when it's going to disconnect.
Everytime my brother walks into the house with his smartphone automatically seeking our wireless connection, it drops.
Everytime someone powers up a PC that's on a wired connection, you guessed it! It drops the connection
Far more annoyingly though, everytime someone walks past the house and connects to our BT FON source, it drops (which I'd like to point out, at the time we had a Home Hub 1.0 and the BT FON was automatically always on and couldn't be disabled, a nice feature for our problem -_-)
We called up the technicians after this started, and they tried to diagnose the problem, and I use the word tried loosely.
Instructions were basically unplug the internet, plug it back in, and change the filter.
We did manage to wrangle a BT Home Hub 3 into our hands though, the morning it arrived we cradled our saviour, delicately placing it on the desk top, preparing to worship it's blessing of providing us with hassle-free internet at last..
But it was not to be, set it up, everything fine! Brother walks in from work.. and I'm sure you know how the rest goes..
Humourous thing is, it came with a letter from BT saying we're on the up to such and such package (I think it was up to 20mb), it says our average speed should be 12mbps, but we've sat on pretty solidly for the past month 1.5mbps, it's been lower, but I don't think it's been higher...
We've tried the BT Help Phone Lines, they can't seem to help us, so I'm putting this puzzle to a wider audience of people who may have had past experience.
The only theory we have is that it was a BT mistake that they haven't realised, my father saying he saw workmen from BT working on the telephone pylon in our alleyway.
I'd ask our neighbours if they have any problems, but I don't want to get burgled if they find out we can afford internet...
I hope some people on here may be able to shed some insight or advice with how to tackle this problem, I'll say right now, we're paying something like £30 a month (maybe more, I don't get to see the bills) for an internet connection I could buy from a smaller company for £2 a month (1.2mbps average in the past month)
Thanks in advance, Mike.

Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
1821 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1821 Kbps
For your connection, the acceptable range of speeds is 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2264 Kbps(DOWN-STREAM), 1127 Kbps(UP-STREAM)
IP Profile for your line is - 1997 Kbps
2. Upstream Test: -provides background information.
Upload Speed
864 Kbps
0 Kbps
1127 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 864 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1127 Kbps
Installed a different browser on my machine for this test, internet speed has changed so I'll post an updated version of the router details
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:45:53
Downstream:
2.212 Mbps
Upstream:
1.101 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
31.1 dB / 6.5 dB
Line attenuation (Down/Up):
24.3 dB / 13.5 dB
Output power (Down/Up):
13.8 dBm / 11.4 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
42 / 74
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
38 / 53
Error Seconds (Local/Remote):
200 / 63

Java Audio Metronome | Timing and Speed Problems

Hi all,
I’m starting to work on a music/metronome application in Java and I’m running into some problems with the timing and speed.
For testing purposes I’m trying to play two sine wave tones at the same time at regular intervals, but instead they play in sync for a few beats and then slightly out of sync for a few beats and then back in sync again for a few beats.
From researching good metronome programming, I found that Thread.sleep() is horrible for timing, so I completely avoided that and went with checking System.nanoTime() to determine when the sounds should play.
I’m using AudioSystem’s SourceDataLine for my audio player and I’m using a thread for each tone that constantly polls System.nanoTime() in order to determine when the sound should play. I create a new SourceDataLine and delete the previous one each time a sound plays, because the volume fluctuates if I leave the line open and keep playing sounds on the same line. I create the player before polling nanoTime() so that the player is already created and all it has to do is play the sound when it is time.
In theory this seemed like a good method for getting each sound to play on time, but it’s not working correctly.
At the moment this is just a simple test in Java, but my goal is to create my app on mobile devices (Android, iOS, Windows Phone, etc)...however my current method isn’t even keeping perfect time on a PC, so I’m worried that certain mobile devices with limited resources will have even more timing problems. I will also be adding more sounds to it to create more complex rhythms, so it needs to be able to handle multiple sounds going simultaneously without sounds lagging.
Another problem I’m having is that the max tempo is controlled by the length of the tone since the tones don’t overlap each other. I tried adding additional threads so that every tone that played would get its own thread...but that really screwed up the timing, so I took it out. I would like to have a way to overlap the previous sound to allow for much higher tempos.
I posted this question on StackOverflow where I got one reply and my response back explains why I went this direction instead of preloading a larger buffer (which is what they recommended). In short, I did try the buffer method first, but I want to also update a “beat counter” visual display and there was no way to know when the hardware was actually playing the sounds from the buffer. I mentioned that on StackOverflow and I also asked a couple more questions regarding the buffer method, but I haven’t received any more responses.
http://stackoverflow.com/questions/24110247/java-audio-metronome-timing-and-speed-problems
Any help getting these timing and speed issues straightened out would be greatly appreciated! Thanks.
Here is my code...
SoundTest.java
import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
import javax.swing.event.*;
import java.io.*;
import javax.sound.sampled.*;
public class SoundTest implements ActionListener {
    static SoundTest soundTest;
    // ENABLE/DISABLE SOUNDS
    boolean playSound1 = true;
    boolean playSound2 = true;
    JFrame mainFrame;
    JPanel mainContent;
    JPanel center;
    JButton buttonPlay;
    int sampleRate = 44100;
    long startTime;
    SourceDataLine line = null;
    int tickLength;
    boolean playing = false;
    SoundElement sound01;
    SoundElement sound02;
    public static void main (String[] args) {
        soundTest = new SoundTest();
        SwingUtilities.invokeLater(new Runnable() { public void run() {
            soundTest.gui_CreateAndShow();
    public void gui_CreateAndShow() {
        gui_FrameAndContentPanel();
        gui_AddContent();
    public void gui_FrameAndContentPanel() {
        mainContent = new JPanel();
        mainContent.setLayout(new BorderLayout());
        mainContent.setPreferredSize(new Dimension(500,500));
        mainContent.setOpaque(true);
        mainFrame = new JFrame("Sound Test");
        mainFrame.setContentPane(mainContent);
        mainFrame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
        mainFrame.pack();
        mainFrame.setVisible(true);
    public void gui_AddContent() {
        JPanel center = new JPanel();
        center.setOpaque(true);
        buttonPlay = new JButton("PLAY / STOP");
        buttonPlay.setActionCommand("play");
        buttonPlay.addActionListener(this);
        buttonPlay.setPreferredSize(new Dimension(200, 50));
        center.add(buttonPlay);
        mainContent.add(center, BorderLayout.CENTER);
    public void actionPerformed(ActionEvent e) {
        if (!playing) {
            playing = true;
            if (playSound1)
                sound01 = new SoundElement(this, "Sound1", 800, 1);
            if (playSound2)
                sound02 = new SoundElement(this, "Sound2", 1200, 1);
            startTime = System.nanoTime();
            if (playSound1)
                new Thread(sound01).start();
            if (playSound2)
                new Thread(sound02).start();
        else {
            playing = false;
SoundElement.java
import java.io.*;
import javax.sound.sampled.*;
public class SoundElement implements Runnable {
    SoundTest soundTest;
    // TEMPO CHANGE
    // 750000000=80bpm | 300000000=200bpm | 200000000=300bpm
    long nsDelay = 750000000;
    long before;
    long after;
    long diff;
    String name="";
    int clickLength = 4100;
    byte[] audioFile;
    double clickFrequency;
    double subdivision;
    SourceDataLine line = null;
    long audioFilePlay;
    public SoundElement(SoundTest soundTestIn, String nameIn, double clickFrequencyIn, double subdivisionIn){
        soundTest = soundTestIn;
        name = nameIn;
        clickFrequency = clickFrequencyIn;
        subdivision = subdivisionIn;
        generateAudioFile();
    public void generateAudioFile(){
        audioFile = new byte[clickLength * 2];
        double temp;
        short maxSample;
        int p=0;
        for (int i = 0; i < audioFile.length;){
            temp = Math.sin(2 * Math.PI * p++ / (soundTest.sampleRate/clickFrequency));
            maxSample = (short) (temp * Short.MAX_VALUE);
            audioFile[i++] = (byte) (maxSample & 0x00ff);
            audioFile[i++] = (byte) ((maxSample & 0xff00) >>> 8);
    public void run() {
        createPlayer();
        audioFilePlay = soundTest.startTime + nsDelay;
        while (soundTest.playing){
            if (System.nanoTime() >= audioFilePlay){
                play();
                destroyPlayer();
                createPlayer();
                audioFilePlay += nsDelay;
        try { destroyPlayer(); } catch (Exception e) { }
    public void createPlayer(){
        AudioFormat af = new AudioFormat(soundTest.sampleRate, 16, 1, true, false);
        try {
            line = AudioSystem.getSourceDataLine(af);
            line.open(af);
            line.start();
        catch (Exception ex) { ex.printStackTrace(); }
    public void play(){
        line.write(audioFile, 0, audioFile.length);
    public void destroyPlayer(){
        line.drain();
        line.close();

Thanks but you have never posted reply s0lutions before ?? And F 4 is definitely not 10 times faster as stated before I upgraded !!

Audio pitch / playback speed issue, MacBook Pro 10.4.10

I experienced a very strange audio pitch and speed issue that affected a recording I was making in Ableton Live 6.0.3.
Setup is MacBook Pro 2.16GHz, Mackie Onyx Satellite FW interface for audio, recording straight to internal HD.
I made two multitrack recordings (3-4 tracks each) which played back fine initially within Live. I then rendered the audio to AIFF in order to burn data and audio CDs.
Testing the playback in iTunes, the audio was strangely pitched lower than what we originally recorded. Checking other tracks from my iTunes library, they were playing back FASTER or higher-pitched than normal, and so did audio streamed from MySpace that I was familiar with.
CDs burnt from these AIFFs exhibited the same "lower pitch" / slower playback.
Reopening the Live Set, they were now also playing back lower pitched than what we had heard just minutes beforehand during the recording / mixing.
After I let the computer sleep for a few hours, I came back and checked -- system and internet audio was now playing back at normal speed, but the Live Set was still lower-pitched - the individual WAV files in the set were all pitched lower.
The Live recording prefs were stock standard - set to record 24 bit WAV at 44.1Khz. Since the issue seemed to affect non-Live audio as well, I'm guessing it was something more at the CoreAudio level?
I managed to salvage the session by taking the exported AIFFs into Tracktion 3 and using the pitch change function in the Clip Properties pane. One track was 1.5x off, the other was 1.125x off.
I'm at a complete loss as to why this would happen. It's a first (and hopefully only) occurrence. Has anyone had this happen to them? Could this be some sort of intermittent hardware (clock) glitch? Something to do with 6.0.3 and OS 10.4.10?
I do need to take this MacBook Pro in for servicing - it experienced the "bulging battery" issue and has a partially dead keyboard (the keys near the upper right) - but even with those issues I've not had audio issues like this.

In any case, if my Mac had problems, I'd send it in for service....!!!
About your problem, I don't think that it depends on hardware.
I'd check Live configuration and the SR of the audio files: you know, Live has so many features to modify speed and a lot of other parameters that bacomes easy to forget something.
Try recording something with Garage Band so you will be sure if there is a real problem.
cheers
rob

Robohelp scalability and speed

I am encountering scalability/speed issues with a 4000 file
Robohelp 6 project. This has 2000 HTML files and 2000 images.
This appears to be the result of Robohelp performing a number
of background file scanning/parsing threads that prevent the user
interface refreshing in a timely manner. The problem is most acute
at start up when it checks every HTML file in the project - the
user interface only becomes responsive after about 90 seconds.
There are also problems at other times particularly after saving a
file that has multiple hyperlinks. At the current authoring rate I
am adding about 1000 HTML files per year. Will Robohelp be usable
in 12 months from now?
As a test I created an artificial project containing 10,000
empty HTML files and it was totally unusable. Does Robohelp 7 have
the same scalability and speed issues?

This has happened before for me too - I just recreated the
folders, imported the topics back into them, and all was well. This
happened after a CPD rebuild as well.
I considered it a good thing - I am convinced that CPD bloat
and the attempt to reconcile file and folder locations was slowing
down the program significantly. The CPD just needed to be rebuilt.
Of course, I have a large project, and it took a few hours to get
back to running speed, but yours is about twice the size, so you
will be down for awhile.
If I were you, I wouldn't necessarily consider returning to
the backed up dataset right away. You'll be back to the same
performance issues. In your shoes, I would suck it up - just
rebuild what needs to be rebuilt, and move on. And keep an eye on
your CPD file size occasionally. I find that if the file size
increases significantly all of a sudden, it's probably time to
rebuild it.
You may want to consider Peter's suggestion (reminiscence?)
of breaking up your project into usable chunks and merging them.
That's my two cents, take it for what it's worth.

Fed up with speed and connection issues since exch...

Last Monday BT done some upgrade work at our local exchange. From that point onwards we have had speed and connection issues.
I use a Belkin G Router rather that the Homehub some that we can run a printer through it and that is plugged in to telephone socket via an extension. But before we blame any of that we have gone back to the Homehub2 so we could see the difference and there is very little.
We live in the countrside so broadband speeds are not great in any case. About 1.8 mg I guess but we have always had no problems. It was good enough for us and we could watch Iplayer.
I was getting fed up with drop outs and speed and yestereday an Openreach guy came out tested everything could not find any problems apart from speed. He made some calls and was told our band width had been capped. He had that removed and yesterday evening speed was a bit better.
Today just as bad again.
Details from router:
Date/Time          January 25 2012 , 21 : 14 : 25
Version Info
Runtime Code version F5D7633-4Av1_UK_1.00.009
Boot Code Version          1.0.37-5.15
Hardware Version           V1.0J3
ADSL Modem Code Version        A2pB015c6
ADSL
Type
Status   No Defect
                Downstream      Upstream
Data rate             287         440
Noise margin     32.3        18.6
Output power   14.8        12.7
Attenuation       58.5      28.9
Figures from speedtester BT
Download speed: 180 Kps
acceptable range speeds is 100 - 250 Kps
DSL Connection rate 286 Kps (DOWN_STREAM) 440Kps (UP_STREAM)
Upstream Test
Upload Speed 346 kps
Upstream Profile 440Kps
Any help would be appreciated
Solved!
Go to Solution.

Hi Welcome to the forums
Your high noise margin will have a major impact on your speed
If you post the full stats from your router
For homehub – type 192.168.1.254 into your browser
Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
Click on More Details and then post the full results.
also post the full results from http://speedtester.bt.com/
Have you tried connecting to the test socket at the rear of the master socket
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
Then someone here may be able to help and offer more advice.
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

I have slow internet speed and having issue with download of photoshop cc is there an alternate I can go somewhere with high speed to download.

I have slow internet speed and having issue with download of photoshop cc is there an alternate I can go somewhere with high speed to download. without using this creative cloud that downloads first.

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

HT1657 Last night I rented a movie successully (Argo) but it would not download. Support was called and I was advised that it was probably an internet speed issue. This was confirmed when I did a speed test as suggested. They now want to sell me some soft

Last night I rented a movie successully (Argo) but it would not download. Support was called and I was advised that it was probably an internet speed issue. This was confirmed when I did a speed test as suggested. They now want to sell me some software for $40.00. Help

Hi,
No, it was Apple. Last night the movie (Argo) was downloaded. It took about an hour, however it did not open.
I can watch the preview, but can't open it.
Thanks for your interest.
George

Glitches and Load Speed Issues with Edge Animate Site

I recently created a website at www.goshowpro.com and am having some glitches and load issues occur and would appreciate any help or insight into the matter. The site loads relatively quickly on my computer and my hosting servers technical support system but when I show it to my client it takes anywhere from 15-20 seconds, even after I have cleared the cache and cookies. All my image files are 'gifs' as to alleviate memory usage and I don't know what else to do that I haven't tried yet. Additionally, when you go to the services page from the about page, the light beams don't connect to the lighting fixtures and the text is placed differently than what I initially had in Adobe Edge Animate before I published the files. And the facebook link doesn't go to facebook but to www.goshowpro.com/facebook.... (ie I get a 404 error) even though in the program I have the link set as www.facebook.com.... I don't know what else to do besides what I have been doing and would very much appreciate any insight into these issues.
I should also mention that I used more html files than I initially planned due to lack of support on creating complete animation functionality with Edge Animate. I would like to have everything on one page but I don't know if that would be possible with the current version of Adobe Edge Animate (1.0.1.204.22434). Thank you again for your help.
Mike

Hi, Mike-
Have you tried profiling? You can use Firefox's Firebug or Google Chrome Inspector to see what's taking so long to download.
http://blogs.adobe.com/edge/2012/01/04/why-cant-it-just-work/
-Elaine

Unibody Macbook temprature and fan speed issue

My daughters late 2009 unibody Macbook's fan is not increasing when a heavy load is put on it.
What ever temperature it is at the fan stays at a constant 2000 rpm (minimum rpm). I've seen the cpu temps reach just shy of 170 degrees, but, no reaction from the fan to cool the processor off.
I've tried SMC Fan Control to change the rpm, but, even when increasing the fan speed, the fan does not speed up.
So far I've tried an SMC reset and PRAM reset to no avail.
Odd, because I have the same Macbook as hers and the fan operates fine. SMC Fan Control show control over the fans rpm and speeds up on command unlike hers.
Any help or ideas would be greatly appreciated.
Thank you

Just tell them to order the part and give you a call when it's in. It's three screws and a vertical JST connector. Including the time needed to remove the bottom cover and put it back, I'd say this is a 5 minute job.
Just tell your daughter not to put the system under heavy load until it's fixed, and be sure to test it as soon as you reasonably can. They may insist on testing it before they give it back to you, and that may bump the time required to more like 10-15 minutes.
After it's fixed, you should probably remove SMCFanControl from the system. It's really not a good idea to go messing with the fans on these systems. So best to remove the temptation to do so that a program like that being installed would create.

New Infinity Install - Dialup Speeds ...

This morning, I had Infinity installed by BT, although it was ordered through our ISP, a local firm who I've bought internet connection and services from for years - they have some sort of proxy deal with BT, and so actually my broadband has always been a BT service. However, the supplier, after checking recommended the NetGear N600 Dual Band Router, and I see that quite a few people here and on other forums are using 'non-standard' routers, and clearly they work.
We got off to a shaky start this morning, which turned out to be no username and password in the router. Fixed that. Got a connection - slow at first, then managed to get to 8.6Mbps up and around 16Mbps down - I was told 25Mbps down and 10Mbps ... that's what it says on my order confirmation.
The line is confirmed at 38Mbps.
But through the day the speed has dropped to near dialup rates, and most of the day I've been getting an uplink of around 120kbps, as reported by YouSendIt after it took 15 minutes to send a 12Mb file. The web is slow - pages are refreshing in slow motion, and email is sluggish.
Speedtest.net reports 0.12Mbps both up and down.
This is an entirely cabled setup, by the way. Yesterday I was still running my ADSL ... and frankly I wish I still was ...
I'm told I'm in the settling down period and have to wait 10 days ... but seriously, speeds this low?? Is that normal? I might expect them to wander between fast and medium, but not to drop way below ADSL.
My work is screwed and my supplier tells me he can't do anything until the 10 days are up.
But I'm here asking if anyone has any ideas about this? Configuration of the router? Anything!
I did a BT Speed Test this afternoon, and oddly that reported the line at 35.35Mbps down and 8.86Mbps up ... the performance, however, is nothing like this, not even close ... genuinely Speednet seems to be telling it like it is, not BT ...
I'd appreciate any help at all, because I'm in a bit of fix now.
Thanks.
Julian.
Solved!
Go to Solution.

Haha! Well, at least that made me smile!!
The company I use is a family company, a tiny company really, quite local, and they have had my business since 1994, so there is a high degree of trust and reliability, and they generally deliver a good service and great tech support.
But, they are new to this system - they said that yesterday, and unfortunately will likely be at the mercy of BT Wholesale and whoever else.
More unfortunately, my current work, my livelihood, is suddenly in jeopardy because of this. So it's a fraught and difficult issue suddenly ... and one in which I don't want the 10 days excuse thrown at me.
Settling down with middling to high speeds is one thing, but here, something is badly skewed, I agree.
Well, thanks anyway for your attention ... when and if it gets resolved, I shall post here so hopefully some other poor soul may get some help from it!
Julian.

BT Infinity connnection and speed issue

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