BT Infinity Dartford pushed back AGAIN!
So this is my first time posting on the forum, but i feel i need to say this because its starting to get stupid. Back in June 2010 BT said i was going to be able to get BT Infinity 1 (40MB down | 2MB up). Well that never happened and the dates have been pushed back again to September 30th 2014 .
The only reason we switched to BT was to get Fibre Optic broadband as soon as it was available. That day never came and we are really starting to get fed up with the dates being pushed back, its almost been 4 years since BT first announced our cabinet was going to be upgraded but as of now it has not.
Our current connection is 1.9 Mbps down and 0.3 Mbps, and is not enough when two people are trying to play games on steam and the other two are watching YouTube videos. It is just such a pain that the fibre dates come and go as if no one is actually doing anything about it.
Even if my cabinet is not going to be upgraded anytime soon i would at least like an answer to the reasons why, according to openreach "We are in ongoing discussion with the relevant authority about the location of this cabinet." They have not said anything else apart from that for the past 2 years, no new information has been given.
What makes it worse, there is someone less then 100 ft from my house with a BT Infinity connection.
Is there anyone who can give me a bit more information that Openreach are giving me?
I am currently connected to cabinet P13 which is linked to the Dartford exchange.
Solved!
Go to Solution.
Up until recently you could email Openreach and ask when your cabinet was likely to be upgraded however Openreach are no longer giving out that information, instead they are replying:-
Thank you for your contact to us. Please note that we will not be responding to you by email but, would like to point you to the Openreach Superfast Fibre website and the FAQ section that will provide answers to the most commonly asked questions. It will also provide links to those service providers that sell fibre broadband at the moment so you can check if your particular line is enabled.
http://www.superfast-openreach.co.uk/where-and-when/
So in short, you just need to keep checking to see if your cabinet has been up graded.
If you use this checker it will tell what cabinet you are on and what services it can receive
http://www.dslchecker.bt.com/adsl/adslchecker.welcome
I also found this which may be for your area.
http://cds.sevenoaks.gov.uk/documents/s16003/11%20Broadband%20-%20App%20A%20and%20B%20-%20P.pdf
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