BT = total nightmare

Ever since I joined in October I have had nothing but problems and the contract I joined.
I cant use broadband with out it cutting off therefore cant use the awful BT Vision.
So I called up and said hi I would like to cancel my contract and I said I do not expect to pay you a penny due to I have never received the service I should be getting and the contract I signed for by joining you.
The service is terrible and that bt openreach team clearly don't know what there doing due to they have not fixed the problem and when I was with 2 different isp's there was no problem and I told him not to say the equipment in the exchange needs changing are looking in to due to any isp I have been with worked fine.
He said there is still a cancellation fee I said how can you charge me the customer for not getting the service since I joined he said its are terms
then I quoted okay so your telling me if I have not got the service I have signed up for and I am paying for and I want to cancel the package that I signed up for I have to pay money I then said how do you work that out HE THEN PUT THE PHONE DOWN......
So I called up like I was going to join bt I quote what I said hi there I would like to join your service and I just what some details what your service offers...... She said for your phone line you should receive 6mb to 7.5mb I said how about latency... She said it should be good I then said if I was to join you and I have problems if I cant be fixed will I have to pay a cancellation fee she said nope if you have so many problems and the same problem you are having and we cant fix it there will be no cancellation fee the I said OK well I will leave it there if I wanna join I will call you back bye
So what the beep is going on bt would like a really answer and not a stupid one

Hi
Just a few questions.
1. Have you reported the fault to BT Retail?
2. Have you run a speedtest at www.speedtester.bt.com
3. Have you checked all phones and sky boxes have ADSL Filters?
4. Have you checked your ADSL stats within the homehub?
5. Have you located your BT master socket and run a line test from the test socket?
6. Have you run a quiet line test to ensure there is no noise that would cause BB speed/cutting off issues?
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

Similar Messages

Infinity? - A never-ending total nightmare!

Are you thinking about getting BT Infinity? Based on our experience I wouldn't bother if I were you.
We had it installed a week ago - and we still DON'T have anything like the 40MB speed advertised, despite three engineer visits and countless phone calls (going through various option menus and layers of departments EVERY bloomin' frustrating time). In fact, we're still below the 15MB download speed that the engineers and call centre staff claim is "guaranteed" - and way below the 19MB minimum promised in our welcome letter. And, as for the upload speed, it's actually gone down as low as 0.04 - that's slower than the days of dial-up!
The whole experience has been a total nightmare - the BT Openreach engineers say one thing then the call-centre people in India say something else.
Yesterday was the worst - at lunchtime, the engineer (who couldn't get his meter to work) said he was going off to link us up to a different 'cabinet' closer to the house that would get us a speed of 20MB or even 30MB plus and that he would return. He didn't. And when I spent yet another half-hour getting through to the Infinity call centre, I was told that someone would ring me back in the morning between 8 and 11. No-one did.
Now got a fourth engineer coming tomorrow who (I am told) is a "fibre optic expert". Based on the shambles thus far, am not overly optimistic.
Will post an update tomorrow.
Frustrated of Bucks.
Solved!
Go to Solution.

massiemassive wrote:
Yesterday was the worst - at lunchtime, the engineer (who couldn't get his meter to work) said he was going off to link us up to a different 'cabinet' closer to the house that would get us a speed of 20MB or even 30MB plus and that he would return. He didn't. And when I spent yet another half-hour getting through to the Infinity call centre, I was told that someone would ring me back in the morning between 8 and 11. No-one did.
Now got a fourth engineer coming tomorrow who (I am told) is a "fibre optic expert". Based on the shambles thus far, am not overly optimistic.
Will post an update tomorrow.
Frustrated of Bucks.
Ha ha ha!!Thats even better than support saying "You have toooo many Icons on your desktop" I'm just gonna pop of and connect you to another cabinet.
Can't wait for your update.
Please please let us know, it all keeps us smiling.
Aside from that, lets hope they sort it out for you
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Total Nightmare with PSE9 Slideshow

Help !!, I've had a nightmare all day, I have PSE9 and did a very good slideshow which took a couple of hours, with the intention of burning to DVD so that my neices 3 years old could see her holiday pics etc, which "should" be an easy task, but it's not, clicking dvd with menu an info bar comes up with install from dvd, download trial or cancel, so I downloaded the trial for premiere elements 13 and still cannot creat a dvd ?, I've gone into premiere elements 13 and have got nowhere fast, I've spent most of the day trying to get my creation on a dvd, and have got to the stage where I am seriously considering uninstalling PSE9 , becuase I don't see a point of having a product where you cannot save the pse creation to dvd. I've tried goind thru windows dvd maker and proshow all with no luck, even when converting to wmv. The other very annoying feature is while previewing a few slides in PE13, there is a copyright (trial version) across the frame.
You'd have thought PS9 and PE13 would communicate together, why can't pse9 detect that I do have PE13 installed ?.
And help would be greatly appreciated, as I am well and trully miffed at how Adobe have made such an easy process into the hardest.

i agree this is a nightmare. apparently rumour has it, probably started by apple, that if one does a complete fresh install rather than an upgrade., all works fine.., but this is not an answer to anything that relates to those of us who 'updated..,' when does the next update come that is supposed to fix this.., or are we suppsed with it and pretend its not there.., or better, do we bow down at actually being honoured by our purchas of FCP 2.
what a mess.
M:)

Total nightmare with comp 3.1!

I have been using 3.01 on my Macpro fine, all has been well, but suddenly today when adding my film to compressor it just stopped encoding?
I had been using it 1 hour before and it was fine but then I started to compress a new job - added a preset for video and submitted it and it just sits there, no time remaining information for encoding.
My solution?
Back up HD then reinstall system from master discs - reinstall FCpro all other programmes CS3, Suitcase and numerous other apps. One thing i did do was not install Quicktime 7.2 I finally found QT 7.1.6 on apples site after reading that 7.2 may have problems, and needed it to install FCPro!
Now compressor is working fine - for now!
So all that took me 8 hrs of downtime and working thru the night!... I am not happy with Apples updates!!!!!

i agree this is a nightmare. apparently rumour has it, probably started by apple, that if one does a complete fresh install rather than an upgrade., all works fine.., but this is not an answer to anything that relates to those of us who 'updated..,' when does the next update come that is supposed to fix this.., or are we suppsed with it and pretend its not there.., or better, do we bow down at actually being honoured by our purchas of FCP 2.
what a mess.
M:)

After 2 days of trying to download the latest upgrade fro my i4, backing it up, downloading the latest software,which was a total nightmare, getting every thing in order,it went cod-up when i tryed to sync it back to the phone nothing no responce at all

can any give me info, i have a screen with a jack plug a i tunes logo, and that all i have, it will just not sync, all the upgrade have been done, but it just a dead thing thats it,

Update
OK, Today I went ahead & booted & tried again & it worked this time.
Not sure why it didn't yesterday. Maybe the servers were just overloaded? Several others reported similar.
Also yesterday when I ran Speedtest it showd download at about 25 mbps, This morning just before I re-started the download it was showing just above 30 mbps. So maybe the internet was less busy? Or at least the parts between me & the test server.
& so far it is working ok.

Using iWeb without .Mac=TOTAL TORTURE

Hi,
I've been trying to use iWeb to author a website and host it somewhereother than .Mac. What a total nightmare!!!!!!
There's got to be something I'm missing!
I publish my site to a folder, and upload the files the my hosting service.
Here's what is giving me trouble-
1. All image reference addresses are directed to the folder location on my hard drive, there is no way (short of rewriting the source code) to have iWeb automatically insert the web location of links and images globally within the site.
2. Random characters and code are inserted into my pages, usually a capital "A" figure with a small triangle on top of it. This causes much trouble and I have to go find these and manually delete them in the code.
3. In order to use iWeb to make multiple independent sites, you have to go into the application library and move the domain file to another folder.
It seems strange that Apple would make such a powerful program to basically sell .Mac subscriptions...

1. All image reference addresses are directed to the
folder location on my hard drive, there is no way
(short of rewriting the source code) to have iWeb
automatically insert the web location of links and
images globally within the site.
Don't know what you're talking about. What's the url? What ftp program are you using to upload?
2. Random characters and code are inserted into my
pages, usually a capital "A" figure with a small
triangle on top of it.
The server you are using is configured incorrectly. See this note for fixes:
http://homepage.mac.com/thgewecke/iwebchars.html
3. In order to use iWeb to make multiple independent
sites, you have to go into the application library
and move the domain file to another folder.
I think you can avoid this with something like
http://mistergregg.com/cocoadrillosoftware/iWebSites/
It seems strange that Apple would make such a
powerful program to basically sell .Mac
subscriptions...
Huge numbers of people use iWeb to create sites for non-.Mac servers with no problems.

MacBook Air + Microsoft Word + Track Changes = nightmare

I work part-time as an editor. I use Microsoft Word on my MacBook Air and while I love my Mac for a million other things, it absolutely ***** when it comes to using Microsoft Word in Track Changes mode. After just a little editing, the program crashes. It's constant, it's regular, and it's a total nightmare. How can I best get around this problem without having to use a PC to do my editing?

I'd recommend reinstalling Office, then. I use Word of Mac '11 (same version) without any issues working with track changes. I will say that it can sometimes be a bit sluggish (the application) as the document ages and the amount of changes that occur but never once has the application locked up entirely, crashed or quit on me.

Total Mishandling of Instalation

I first want top start off that we have been a FIOS customer since 2009. Recently we have moved and were able to have FIOS moved to our new address. We had sopme issues with closing on our home and had to delay installation of our serrvice. We were to have servie installed on July 9th, but we could not do it. I was told we were able to hold the order and when we were able to set up a new date we can call and have that handled. When we were able to install service, I called with my order number {edited for privacy}. I was told the order was cancelled by Verizon because the hold on the order was over 30 days. I was never informed that we needed to contact Verizon within 30 days.
We have had to place a new order for service. At that time I told customer service that we had the equipment of the Wireless Rotuer and the DVR settop box. I also requested another box for another room at time of order. Also i was told we would be able to keep our old phone number.
When the day of isntallation came the technicain was over 2 and 1/2 hours late and he did not have all the equipment needed, they did nto have the battery for the backup system.
Everything seemed to be working fine until i tried to put an On Demand show for my daughter and was told that I did not have sufficent credit for a FREE on demand program.
After calling customer service they told me that I had a different phone number now, which was not given to me at time of order or at installation. Also they could not find record of me having the DVR settop box. I was given the run around to three different departments to check why i could nto watch a simple On demand show.
The whol process is a total nightmare and was poorly handled because of poor communication. I want this rectified ASAP.

Hi johnkelly177,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

How to centralize suite settings and preferences??? Nightmare!!!!!

I hate adobe because he want 1000000000$ for products but dont have any solution for making administrators life easy. No any way to centralize preferences and settings numerous applications. Some app write settings in 10000 subfolders, some in registry, total nightmare!!!!!!!!!!!!!!!!!!!!! Some 100x chepaer soft like perfect disk have adm template for configuring accross corporation.

Who are you talking to? This is not Adobe Technical Support. This is a user to user forum.
- Dov

Installation Nightmare and no help from customer service

I just spent July 2, 3, 5 from 11a-6p and Saturday July 6 from 8-2 waiting for installation of my fios service in my new apartment. When i called them to let them know I was moving they insisted it was available at my new location. When the tech got there at 2 on 7/2, the wiring was not done in the apartment and they needed the help of another type of guy who works for a sub contractor. They called that tech, who said he was coming by the end of the day and he never showed up. This happened again on Wednesday and Thursday. I spent three days of my summer vacation in my house with three kids waiting for someone who had no intention of coming. I called customer service three times and finally got a supervisor on Saturday am who told me they could not tell me if that outside contractor was ever going to show up. They apologized, but thats it. I asked to cancel my service and they were shocked. I had no service anyway. So they transfer me to a relief agent, who was also sympathetic, but told me the chances of the outside contractor showing up were slim and none and that they could schedule me for the end of the following week. That would make it two weeks with no phone/internet/tv but even worse, my vacation was over. I can't even describe how upset I am about losing precious time with my three small children. They finally showed up as I was walking out the door with the three kids to go to the beach and they came walking in. I have not received any kind of help from customer service other than for them to tell me they have no control over their subcontrator. I don't know what to say other than it was a total nightmare. For what I pay for service for the past five years I expected a lot more of them

Ihotka, if you have a problem w/QT's refund process you should post your concerns over @ QuickTime Feedback.

The problems with Logic (as I see them)

Hello Everyone,
Please keep in mind that I am writing this with the intention of expressing my frustrations, and what I feel would make Logic a better program. I realize not everyone will agree with the importance of what I say, but I am a firm believer of HAVING THE OPTIONS. Let the users choose what works for them and how they can best accomplish the tasks that they need to with their individual workflow.
That being said, here is my list of Logic's faults and why I often call Logic "Illogic".
General:
* Logic should have a feature to automatically save your song every X number of minutes. Final Cut Pro does this, why doesn't Logic? It should prompt you "Logic can automatically save your project if you save it" (assuming the current file is 'autoload') to remind users that they should create a project name and save their work.
* There should be a preference option for all windows to open as 'float'. Once upon a time holding option while double clicking parts would open them as a float (though having to hold down option every time in my opinion is an inconvenience, because I personally ALWAYS want my windows open as a float), however.. now in 7.2 that does not seem to work anymore. So, theoretically after you set your prefence to 'always float', then the when you hold option or control and click on a particular window, it will bring that window to the foreground...
* The loop region at the top of the screen is larger than the time-line ruler tab. This is the #1 annoying thing about logic. so many times, I click on an area of the ruler tab to start playing at a specific section.. and somehow I ACCIDENTALLY click on the loop area... If I could ask for ANYTHING it would be that there is an option to disable LOOPING turning on and off from clicking up there. My 2nd request would be that the ruler tab be re-sizeable so that it can be larger than the loop area. This is especially the case for the matrix window where it default opens up to a sizing where the actual time line is so tiny, and the loop region is HUGE.... Every time I open a matrix window I have to resize this and again the loop area is 2x as big as the timeline area, so I end up wasting screen space just to avoid the annoying loop feature being trued on. My suggestion is, require that the loop button on the transport be the only way to turn on the loop feature (other than key commands), and only when it's turned on can loop points to be set. Why is the loop area so big anyway?!?!
* Logic should offer a TALK BACK MIC button which will utilize the built-in apple microphone or iSight microphone and allow that to be sent to the audio interface. This would be an extremely useful feature for studio recording setups.
* Starting logic takes approximately 5 minutes for me. It says "scanning exs24 instruments" for the majority of the time, and I admit my sample library is huge. however, my sample library has not changed in over a year. Why does logic have to continuously scan it??? Can it not make a reference of how many files, compare and if its larger-- then scan???
Song Loading:
* When audio files are not found during loading a song, it asks you the first time what you want to do "search", "manual", and "skip"... if you click "skip", and then it finds another missing file, it no longer presents you with the "SKIP" option.. but forces you to either search or skip all.. Let's say you have a project that used 5 audio files that are all missing because you had them on a different hard drive, but have copied the data somewhere else. The first two files it asks for you don't need.. but you know where the 3rd file is.. So your plan is to skip the first two files and then click manually for the 3rd.. but oh.. YOU CAN'T DO THAT! You have to find your first 2 files if you want to even have the option to locate your 3rd file... Unless you are planning to locate the files within the audio window-- but still, Logic should not be so unfriendly.
Further, If you choose "manual", and what you're looking for isn't where you thought it was-- You realize you actually want to search for it.. So you click cancel and guess what.. It assumes you want to skip it, and so you either have to reload your project again, or deal with this in the audio window. Bottom line is this window should always have "Search", "Manual", "Skip", and "Skip All".
* When you open another project, Logic DUMPS all of the audio instrument data in memory. This is one of the worst things about logic. If you are working between multiple files-- such as when scoring a film, and you are using different files for different cues, then this becomes a complete nightmare and a waste of your time. Logic should be assessing "What instruments are in common between these two projects"... And utilizing all audio instruments to the best of the machine's memory capacity. There is no reason for Logic to behave like this.. I've had to revert back to previous versions of the same song because some data was different, and I am just trying to visually compare various settings one from the other.. Just clicking from one project's window to the other requires me to have to wait 3-4 minutes while Logic loads all these audio instruments (WHICH ARE IDENTICAL IN BOTH PROJECTS BY THE WAY!!!).. This is just incredibly dumb, and creatively stifling.
* BUG * -- Mind you, if you have two projects open, and you close one.. Logic begins loading all the audio instruments of the remaining project.. If you close that project as it's loading audio instruments, Logic will crash.
Matrix Stuff:
* BUG * If you have a part with lots of notes, and you begin to make a selection and scroll horizontally through all the content until then entire part is covered in the selection... After you release the mouse button and make this selection, quite often many random notes are unselected. This can be demonstrated by watching the following quicktime move:
http://www.collinatorstudios.com/video/logicbug.mov
* When you select a single note in the matrix window, it sounds.. This is a GREAT feature... However, when you make a selection of multiple of notes, they all sound at the same time.. This is just plain dumb. It once blew up my speakers... There is NO reason why a multiple selection would need to sound.. It's just dumb.. bad for your speakers, bad for your ears. The rule should be, if selection box = yes, then sound = no... else, sound = yes.
* When viewing the matrix window while recording, all note events disappear until after recording stops. This is highly annoying (and illogical) as it causes confusion if you are relying on watching the note events in that part to know where you are supposed to come in.
* The grid cannot be set to divisions other than 2 or 3. Musicians use 5 and 7!!! And also, can logic please offer an option to display the grid as NOTE symbols... It is much more musician friendly to see a 16th note with a 3 over it than "24". 24 means nothing to me as a musician.
* Quantizing should allow custom input for tuplets.. So that users can quantize odd figures such as 13:4 for example.
* If you move the song locator to a specific time location in the arrange window, and then double click a part to open it in the matrix window, the window is not opened to the locator's position. Thus causing annoyance and confusion as far as what the user is even looking at.
* During horizontal scrolling of the window, the locator temporarily disappears, making it difficult to find where the locator is-- which usually is a marker for us to know what we are trying to find-- ESPECIALLY WHEN YOU OPEN A WINDOW AND IT'S NOT EVEN DISPLAYING THE SONG LOCATOR'S POSITION!!!
* If you have two parts on the same arrange track, adjacent to each other and you enter the matrix window of the first part.. (assuming the link/chain icon is lit) When you scroll to the end of the note data, logic automatically takes you to the next part... The problem with this as it is, is that it does not take you to the FIRST note event of the text part, but rather continues to align the song locater with where ever it previously was (so you end up viewing somewhere further down in the next part).. To clarify, say you have a part what begins at MM-7 and ends at MM-14, the 2nd part begins at MM-15 and ends at MM-22.. If you begin scrolling the song locator past measure 15, then suddenly you see measure 22. When you really should be seeing measure 15. This is confusing and weird.
* Every time you enter the matrix window of a part, the chain/link button is on. For me, this is incredibly annoying. There should be a way to set this so that the button's default is OFF...
* When you move the mouse around the matrix window, whatever pitch corresponds to the vertical location of the mouse--- that particular key of the piano keyboard on the left side of the window should highlight so you could clearly see what note you are hovering over.. Logic tries to help with this by offering things like contrast options for C D E, but this clearly would be much more helpful.
* With the velocity tool you can (MOST OFTEN ON ACCIDENT) double click on empty space in the window and cause all note events in all parts to appear on the screen-- Yet once you do this, you can't double click on a particular part's note to only display that part again. You have to switch to the arrow tool to do this. This is inconsistent and ILLOGICAL...
ON A SIDE NOTE: PLEASE ENABLE A FUNCTION TO DISABLE THIS "ALL NOTES OF ALL PARTS APPEAR" when double clicking on empty space feature! I want NOTHING to happen when I double click within the matrix window... Make it a button within the window or just an option in the drop down menu only. * BY THE WAY * When you DO double click the background of the matrix window and multiple parts appear.. If you move notes of one part to match it up with other, it is incredibly slow. there is a 1-2 second pause each time you move a note move.. My g5 fan goes on each time I do this.. I'm sorry, there shouldn't be anything too CPU intensive to accomplish this simple task!!! I am only viewing 2 parts at the same time and it's slowing down my cpu...
* Occasionally when I adjust note lengths, I accidentally double click on an actual note.. This opens the event list editor, and there is an intermittent bug where this note sounds-- and for some reason when the event list opens, the note sounds on top of itself a million times, so the result is a super loud flanged note which again, almost blows up my speakers and hurts my ears... PERSONALLY, I would like an option that DISABLES the note event list from opening by double clicking. Preferences currently has "double clicking a midi region opens: <selectable>"--- why not also have "double clicking a NOTE in matrix window does: <selectable>"-- and please allow "DO NOTHING" to be one of the options.
* Why does the finger tool only change the end position of the note event??? Should this not be replaced with the bracket tool which appears automatically when using the arrow tool on closely zoomed in notes? This finger tool seems like an outdated old logic feature which has been replaced and improved upon. What would be nice is to have this bracket tool where we can be assured we are altering note start and end positions without moving things.
* In the hyper-draw >> note velocity section--- This is highly annoying to work with... It's far from user friendly. first of all, to move a note's velocity position, you have to click on the "ball".. if you click on the line, it does nothing.. Because the ball is so small to begin with, quite often the user is going to miss the ball and somehow begin to "START LINE"-- Which is weird because it's activated by holding the mouse button down briefly. There really should be a "line tool" for this, because "START LINE" is too easily accidentally activated-- this is frustrating for the user. Most important though, these 'velocity markings' should be adjustable by clicking on the line as well-- not just the ball.. there should be a 2-3% area around each ball/line which logic will recognize as part of the ball/line so that it can easily be moved. I also feel that there should be some specific features for this section, such as a way to select multiple note velocities and apply a random pattern to them, or apply a logarithmic curve to the line tool. Yes, you can accomplish this stuff somewhat with the transform tool-- but this way would be more user friendly, and allow a lot more creative flow.
Event list/Tempo list:
* When one event is selected, by moving down X number, holding shift+clicking SHOULD select all events between those two points. However, the shift key for some reason acts as the OPTION key does in the finder-- (meaning it will only add one additional selection at a time).. This is highly inconsistent with the actual behavior of a Mac... Open a finder window and hold shift and click on items that are not vertically next to each other and a group is selected... Now do it in logic, and it causes GREAT frustration and annoyance. What happens if you have a million note events that you want to erase? You have to go page by page and click with shift on each one?? Or drag a selection and wait for logic to scroll you to where you want to go?????????? No thanks.
Arrange stuff:
* "REGIONAL CONTENT" (meaning the visual representation of note events) does not accurately depict the event data as note lengths cannot be visually identified. Everything shows up as a generic quarter note... My #1 suggestion is that regional content should be customizable so that you can view it in a miniature matrix data style. The biggest problem for me is that I cannot see where my notes end-- I can only see where they start, this makes it very difficult to identify what I am looking at.
* Track automation data should only be inputable by the pencil tool. I cannot mention how many times automation data has accidentally altered when using the arrow tool. The pencil tool should allow you to raise and lower the lines reflecting automation data... What is the point using the pencil tool for automation if it's only function is to create "points" yet you can also create points with the arrow tool..??? Pencil tool should act as the arrow tool does in the sense that it raises or lowers automation data.
* Recording preferences do not offer the option to automatically merge new part with existing part when a region is NOT selected. How annoying is it to have to select a part every time you want to record something just so it will be included in that original part!
* Ruler at the top of the screen should also give an option for tuplets. 5, 7, etc.
* When in record mode, if you click on the ruler to another time position, all audio instruments cut out and it takes approximately 3-4 seconds before tracks begin playing audio. This becomes very annoying if you are trying to do a pick up and want to just start 1 measure before hand.
* There should be a way to EASILY (without having to cable two tracks together in the environment) temporarily link multiple tracks together so that automation data will be duplicated. So theoretically you can link 3-4 tracks together, and by adding automation data to one, you are adding it to all 4.
* If a part is soloed, and you hit record. The part stops being soloed and you can no longer hear it. This makes it impossible to record a pick up on a soloed track unless it's locked, but it shouldn't need to be locked.
* When you are zoomed in tightly, and you are trying to align notes within two parts on different tracks (meaning using the PSEUDO NOTATION DATA that appears in the part to align), there needs to be a VERTICAL line that snaps to the note closest to the mouse cursor. When trying to do this in parts that are a far vertical distance apart, it becomes VERY difficult to eye this alignment. Logic does this with automation data.. but for some reason they left it out for actual part alignment...
* There should be a way to force the downbeat of a measure to occur at any given moment... What I mean by this, is composing for film is an absolute PAIN in Logic. Scenes, last for odd amounts of time, and Logic's reference manual claims that you can solve this by using various tempo tricks, however it is ineffective for the most part. What Logic needs is the ability where you can click on a drop down menu item within the arrange window and FORCE that where ever the song locator is, the rest of the measure is eliminated and a new measure downbeat occurs right there. This will allow you to always have new scenes on the downbeat of a measure without having to mess with your tempo and meter.
Hyper Edit Window:
* I can't even begin to comment on this... The hyper edit window is one of the worst things I have ever seen in a music/audio program. It is a horrible interface, you can't get it to do anything correctly without messing everything up. This thing needs a complete overhaul... I mean, just try to create a simple crescendo with note velocity and it will take you all night.. Try to add pitch bend data, and it adds note velocity data as well.. It's a total nightmare, and I would love to hear someone's practical application of this window.
Score Window:
* The method that the song position locator moves along with the notation is very strange. It is not at all how a person's eyes function when reading music. A much more logical approach to this would be for a transparent colored block of some type to highlight an entire measure, and each note head will glow as it sounds. The current way is so strange, it speeds up and slows down-- makes absolutely no sense, and it is more disruptive than anything.
* When the Hyper Draw > note velocity area is exposed, if you use the velocity tool to increase/decrease a particular note's volume, the data in the hyper draw window does not update in real-time as you use the velocity tool. This behavior is inconsistent with the matrix > hyper draw's note velocity section-- where as in that area, the velocity ball/lines do update in realtime.
EXS24:
* when you are in many levels of subdirectories and you are auditioning instruments, it becomes very time consuming and annoying to have to continually trace through all the subdirectory paths. There should be a feature directly under the load instrument window that takes you to the subdirectory of the current instrument.
* Seems when SONG SETTING > MIDI > "chase" is turned on... When starting sequences using audio instruments, (I am using a harp sample within the exs24), there is a latency hiccup upon starting, which is very disruptive when trying to listen to a short isolated moment in a composition. And I do want to chase note events in general-- but this present situation makes it difficult for me to work. I would suggest that you can specify tracks to exclude chasing.. Or fix the latency hiccup issue.
Thank you.
-Patrick
http://collinatorstudios.com

this is excellent patrick. can you number your points so that the thread can be discussed?
1. yes
2. ok
3. great idea
4. even better idea. you could set something up with aggreagate device i suppose but it would be better to have the feature to hand.
5. you need to look into your project manager prefs. scan the paths and the links to the audio files will be saved meaning they will load up in a fraction of the time.
6. yes this is nuts. you can skip all and sort it out with PM but then you shouldn't have to.
7. this exists already. perhaps it ought to be a default but you need to set your esx prefs to 'keep common samples in memeory when switching songs'. then it will do just as you wish it to. you can also use the au lab in the devlopers kit which will allow you to load in au units etc seperately from logic, which logic can then access. this is a good way of getting around the 4 GB memory limit with logic too.
8. ok, don't know about this bug.
9. yep happens here too.
10. doesn't worry me this one. you can turn off midi out.
11. yes this is silly.
12. well, i think this is something we can get used to. i am a musician and i am used to seeing '24'.
13. you can already set up groove templates to allow for quantizing irrational tuplets. i do it all the time. i would like to see step input for irrational tuplets though.
14. yes this is silly. the button for the KC 'content catch' is getting very worn out.
15. ok.
16. not sure i understand this one.
17. yes this drives me nuts too. i have to lock screensets to get this to stay off.
18. you can use KCs for 'go into/out of sequence' - but yeah.
19. ok
20. there are a couple of features that use old technology that cause hangs and poor performance. score is a good example of that. maybe the matrix is too. the score is being updated we assume with newer technology maybe the matrix will too.
21. there are probably better ways of adjusting velocity than using matrix or hperdraw velocity. have you tried holding control-option and click dragging a note in score?
22. as i pointed out in 20, this is an old feature. you could change things to be consistent with modern macs and annoy long term users such as myself, or leave them and let them be inconsistent to confuse newbies. i think depending on what it is we oldies could upgrade our work habits.
23. this one doesn't worry me so much.
24. good point (no pun intended).
25. well, i find the opposite - that merging new parts to objects i have accidentally selected to be annoying. perhaps more detailed prefs?
26. yep.
27. this will be down to your audio settings. you can improve this lag but it will be dependant on the capabilities of your system.
28. i don't know why this feature doesn't work in logic. it is supposed to have ti already and i just don't understand why it doesn't. maybe it will be fixed in the next upgrade.
29. agreed.
30. ok - i have other work flows for this but it would be nice.
31. i don't agree that logic is a pain to score with to film, i do it nearly everyday. but you are discribing an interesting feature which might be worth discussing more. i think you might find yourself getting alarming and unmiscal results doing this that will end up having to be sorted out the conventional way. but its a good idea.
32. oh yes.
33. yeah - this could be improved.
34. ok, well i wouldn't go about it this way, but yeah there is generally sticky spots with regards to updating of information al around logic.
25. very very good idea.
26. there are lots of problems with the chase function. very annoying. i certainly agree with this.
in general, some of these could well be done as their own threads. some of the missing functionality may exist. if you can confirm a bug then you are on stronger ground when you submit feedback. but this list is full of fantastic ideas.

Using VPN to access remote servers; copying files to desktop since "upgrading" to Mavericks no longer works. Can anyone help please?

Hi everyone,
I work remotely using Cisco AnyConnect (company provided) to access the company servers. Until "upgrading" to Mavericks I was able to copy files directly to my desktop – from either the servers themselves, from within Bridge, and/or by using the finder - you get the idea. Now I can only copy the files by opening them while still on the server using the native app (in my case mainly InDesign/Photoshop/Illustrator files) and saving them to my desktop that way.
I'm a designer, I use a lot of files for my specific job every day and these files are often pretty large and doing it this way is time-consuming and really frustrating seeing as I had no such issues with the previous OS. It's not a total nightmare (yet) like some of things some of you are dealing with but I've spent more time restarting, freezing and trying to fix issues than I have actually using my darned machine. I have no choice but to access my work this way; I'm part of a much larger team and we all work on these files off and on during the day so I'm constantly needing to copy files and make sure I'm working on the most current version. Working off the server isn't an option as the speed decreases considerably... making the slightest task cringingly slow. As in 25 minutes for a PDF to be created slow.
I've been used to my system running smoothly, without issues and fast so this upgrade is turning into a bit of a nightmare. Before I throw in the towel and try and downgrade, does anyone have any ideas? My technical knowledge where these things are concerned isn't beginner but I'm no expert and I'm stumped. I just don't know where to start and I'm afraid of screwing something else up during the process of trying to fix this (so far) one issue and creating a snowball effect.
I'm using a 27" iMac (late model 2012 purchased in March 2013) with a second Viewsonic monitor attached. I have a Cintiq 22HD hooked up (but not on all the time) and a Wacom tablet in use. I currently use both CS5 (work hasn't upgraded to CC yet) and Adobe CC (for personal use) on my system.
Any help/ideas would be greatly appreciated!
Thanks!
G.

Hi,
By default, the Remote Desktop (RD) Gateway component that encapsulates RDP in HTTPS packets listens on port 443 (for TCP) and port 3391 (for UDP). After you changed the ports in Transport Settings tab, please make sure that you have opened the custom ports
you selected in Windows Firewall.
In addition, since you have mentioned the registry key, would you please share the entire path?
It seems that you need to manually update the gateway in the RDP file with the port. Have you created an .rdp file? You can also refer to the link below:
Create an .rdp file
Best regards,
Susie

Sorry does not make up for this purchase!

Since corporate wouldn't give me an email to send this to, I'm posting this here.
Original-Recipient:{removed per forum guidelines}
Final-Recipient: {removed per forum guidelines}
Action: delayed
Status: 4.4.7
Will-Retry-Until: Sat, 10 Jan 2015 21:20:31 -0600
X-Display-Name: .info
---------- Forwarded message ----------
From:
To: <[email protected]>
Cc:
Date: Thu, 8 Jan 2015 22:20:28 -0500
Subject: Fwd: Elite and Irate Customer
---------- Forwarded message ----------
From:
Date: Mon, Jan 5, 2015 at 2:02 PM
Subject: Elite and Irate Customer
To: [email protected]
Hello,
I'm a customer that wanted to bring to your attention the lack of customer service I've received from the Best Buy store at your Tri-County location, here in Ohio. On the 14th of November, I walked in the store to buy an open box electric stove that was advertised on your website. Your website clearly stated that one was in stock at the Tri-County location. I called the store and spoke to a representative prior to my arrival at the store to confirm that this information was accurate and the rep simply told me yes it was, if it says it one the website then to go off of that.
So I went to the store to purchase the stove and was unable to find it. I had several associates help me look for it and nobody could find it and the managers determined that it wasn't in stock. Since it was a Best Buy mistake, the manager offered to give me the new version of the stove for the same price, which saved me a little money. As I'm patiently waiting for the final word from one of the managers, I start looking around for other things I may possibly want to buy and I come across an open box french door refrigerator, so I decide to purchase that as well. Nothing was wrong with it, except for a couple scratches. Keep in mind that this is nearly a couple weeks before thanksgiving, where I had nearly 30 attendants. I just bought a dishwasher and microwave from lowes and wanted to have my complete appliance set on display just in time for Thanksgiving.
When the items arrived at my home, a couple days before Thanksgiving, I was relieved that I received them on time. For the most part, the delivery crew was acceptable, except for the fact that they broke a light switch on the wall as they were trying to move the refrigerator in it's place. They told me about it and I told them that that was okay and that I was just happy that I received my appliances. As anyone else would do, I waited for the fridge to get cold before I put the food back in and when it came time to do so, I noticed that the middle flap between both french doors was broke. It's a bit deceiving because if you just look at it you can't really tell, but after opening and closing it a couple times, you could easily tell that it was broken. So I called Best Buy that same day and told them of the problem. I asked them if they had that part at the store, so I could just come in and get the replacement. Note, that on the appliance defect report this was not listed, so I'm assuming it was damaged during delivery or was overlooked. I mentioned this to the manager. He said, that the item had to be special ordered, so as disappointed as I was that my fridge would not be fully operational for thanksgiving, I said it was okay and he told me that he would call me once it came in. To give you a better idea of what my family is experiencing, we don't use the left door on the fridge.
2 weeks go by and I still haven't received a call, so I decide to call and check in for an update. An associate tells me that the item just came in yesterday and that he would call me back in a few minutes to schedule a repair. I don't receive a call that day, so I call best buy back a few days later. Again, I speak to the same associate and he tells me that the item never came in and that the manager was just going to give me a new fridge instead. So I call your corporate office and speak with an associate and he says that he will get to the bottom of it and help me set up the delivery.
Well on the day of the delivery, which was a Saturday, I was told that it would be dropped off sometime between 3 and 5 in the evening, or something in that timeframe. What do I do? I empty out my fridge and clear a path for the delivery personnel. It being a Saturday, I had plans and I haven't received a call from anybody. So around half past 5, I start putting the items back in the fridge, as well as move the furniture back in place. Keep in mind, this is no easy task. I have a 4 bedroom home and a family of 5, so yes, I have a lot of furniture and a fully stocked fridge. This probably took at least 2 hours to get everything cleared and to put it back in place when I found out they were not showing up.
I then get a call at 15 till 6 from the delivery crew telling me that they were on there way. Surprised and irate that they are now calling me, I have to refuse the delivery because we we didn't have time to wait around since we already had plans for the night. I get another call from a Best Buy associate trying to reschedule and I told them that I've had enough of their dealings and that I would let corporate handle it and through corporate I would see that a proper delivery would then be scheduled.
Well this morning I saw on my phone that I have several missed calls, as early as 6 in the morning from Best Buy delivery stating that I am suppose to recieve my fridge in the morning and I was there 2nd stop. I call the guy and tell him that I was unaware of the delivery and that I would give you guys a call today to schedule the appointment. I intend to call you after I send this email regarding that.
So in all, I've probably been on the phone with Best Buy personnel at least 10 times and several hours. I spoke to several associates, including 3 different managers, 3 different delivery crews, and a rep from your corporate office once. I think it's safe to say that this has been a total nightmare and saving a couple hundred dollars does not make up for it. I wanted to reach out to you because as an educated consumer, who also happens to be an elite Best Buy member, I can firmly say that because of this "Nightmare" I will not be buying any more appliances from your store and you would be lucky if I bought anything else from the store. You do have some pretty good deals on games and movies though, so I may continue to do that.
Please take this information and utilize it accordingly, obviously, this is not how business should be ran and I know this isn't the first time something like this has happened. The exact same thing happend to my friend a few years back from a different store.
V/R,
Member ID: {removed per forum guidelines}

Hello penningtonj,
While it's great to hear that you seem to have received new inbox units at open box prices due to your experiences, it certainly sounds like the delivery portion of the experience could have been vastly better for you.
I'm glad to hear that the oven is working well for you, and I'm truly sorry to hear of the difficulties you've experienced with the open box refrigerator. Our open box items should be thoroughly inspected and marked accordingly for its condition or any missing parts or accessories. It is disheartening to hear that a damaged part may have gone unnoticed. With that said, it's awesome that the store has offered to replace it.
We strive to ensure our deliveries are seamless and hassle-free. Given you have a sizable family, I know emptying a refrigerator is no easy task, as I grew up in family of a similar size, and should the refrigerator have to be emptied for any reason, it was a bit chaotic! It is regrettable to hear that the delivery team was late, and that they failed to contact you sooner to let you know of their delay. Furthermore, it is strange that you may not have been aware of (and thus completely unprepared for) the rescheduled delivery. I can understand how this would be concerning, and further aggravating.
I sincerely apologize for the continued hassle you've experienced with purchasing these appliances. With that said, it appears that you are currently scheduled for delivery on 1/28/15. You should receive a phone call the night before to provide you with a time frame of when to expect them. If you should have any questions or concerns, please feel welcome to reach out to me!
Respectfully,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Itunes setup/installer won't open

hi, uhm first i would like to tell you that if u can help me then thank god! because this one problem i'm having is driving me nuts!!,,ok, so i have itunes but. it was deleted for some stupid reason.. so as i was downloading a new one. i found out that the installer won't run.so. i deleted it and downloaded a new itunes installer. but yet again. it won't run. it's stuck in the "warning blabla are you sure you want to run the program thingy". but after clicking the "RUN" button. my cursor just turns into a hourglass and after that, nothing happen. so i tried to EXTRACT the files from that installer. and when i hit the installer.exe , it keeps on telling me that i have to contact and verify the application vendor of that software that it is for windows. i simply don't get it. i have all the requirements, and above all. my previous itunes version is 9.2. please!! somebody got to help me! this is just a total nightmare for me!

plsss help i tried everything in the troubleshooting link of apple. none worked

External Portable HD Compatibility

Hello everyone,
I have been experiencing a total nightmare in regards of finding a portable external HD of 1TB for my iMac (10.4.11).
I have been suggested by Seagate to buy the Backup Plus, told that it was compatible, but since then l have been through a total mess.
The drive is slower than a prehistoric 500GB Desktop Extrnal HD (about double the time) and it has been driving me creazy.
I was thinking to get a refund and buy another one but l don't know which one is compatible.
So: do anybody knows what External Portable HD 1TB is compatible with my mac?
Thank you.
Ps: please don't tell me "one with this characteristics", but please tell me an actual name I.e, "DriveABC".
Many thanks

I would not rely on a powerless external drive. From what I have read, it's iffy.
I'd give OWC a call & see what they have to say.
I'd recommend a firewire drive for your machine.
You need an external Firewire drive to boot a PowerPC Mac computer [ a few G5's will boot from USB ].
I recommend you do a google search on any external harddrive you are looking at.
I bought a low cost external drive enclosure. When I started having trouble with it, I did a google search and found a lot of complaints about the drive enclosure. I ended up buying a new drive enclosure. On my second go around, I decided to buy a drive enclosure with a good history of working with Macs. The chip set seems to be the key ingredient. The Oxford line of chips seems to be good. I got the Oxford 911.
I'd give OWC a call. 1-815-338-8685.

BT = total nightmare

Similar Messages

Maybe you are looking for