Total nightmare with comp 3.1!

I have been using 3.01 on my Macpro fine, all has been well, but suddenly today when adding my film to compressor it just stopped encoding?
I had been using it 1 hour before and it was fine but then I started to compress a new job - added a preset for video and submitted it and it just sits there, no time remaining information for encoding.
My solution?
Back up HD then reinstall system from master discs - reinstall FCpro all other programmes CS3, Suitcase and numerous other apps. One thing i did do was not install Quicktime 7.2 I finally found QT 7.1.6 on apples site after reading that 7.2 may have problems, and needed it to install FCPro!
Now compressor is working fine - for now!
So all that took me 8 hrs of downtime and working thru the night!... I am not happy with Apples updates!!!!!

i agree this is a nightmare. apparently rumour has it, probably started by apple, that if one does a complete fresh install rather than an upgrade., all works fine.., but this is not an answer to anything that relates to those of us who 'updated..,' when does the next update come that is supposed to fix this.., or are we suppsed with it and pretend its not there.., or better, do we bow down at actually being honoured by our purchas of FCP 2.
what a mess.
M:)

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Total Nightmare with PSE9 Slideshow

Help !!, I've had a nightmare all day, I have PSE9 and did a very good slideshow which took a couple of hours, with the intention of burning to DVD so that my neices 3 years old could see her holiday pics etc, which "should" be an easy task, but it's not, clicking dvd with menu an info bar comes up with install from dvd, download trial or cancel, so I downloaded the trial for premiere elements 13 and still cannot creat a dvd ?, I've gone into premiere elements 13 and have got nowhere fast, I've spent most of the day trying to get my creation on a dvd, and have got to the stage where I am seriously considering uninstalling PSE9 , becuase I don't see a point of having a product where you cannot save the pse creation to dvd. I've tried goind thru windows dvd maker and proshow all with no luck, even when converting to wmv. The other very annoying feature is while previewing a few slides in PE13, there is a copyright (trial version) across the frame.
You'd have thought PS9 and PE13 would communicate together, why can't pse9 detect that I do have PE13 installed ?.
And help would be greatly appreciated, as I am well and trully miffed at how Adobe have made such an easy process into the hardest.

i agree this is a nightmare. apparently rumour has it, probably started by apple, that if one does a complete fresh install rather than an upgrade., all works fine.., but this is not an answer to anything that relates to those of us who 'updated..,' when does the next update come that is supposed to fix this.., or are we suppsed with it and pretend its not there.., or better, do we bow down at actually being honoured by our purchas of FCP 2.
what a mess.
M:)

Get total number of comps that are used in the opened project?

Hi everyone!
Does anyone know how i can get the total number of comps in the project-panel or the total number of comps that are used in the opened project?
This is what i have so far, however it's not exactly what I am looking for:
for (var i = 1; i <= app.project.numItems; i++) {
    if (app.project.item(i) instanceof CompItem) {
        alert(i);
JesB

You can get the total number of comps with pretty much what you have
var numComps = 0;
for (var i = 1; i <= app.project.numItems; i++) {
    if (app.project.item(i) instanceof CompItem) {
        numComps++;
You could look at the usedIn attribute of each comp to see how many comps appear in other comps, but that won't identify your top-level comp. I'm not sure how you would do that unless you just bump the count by 1:
var numUsedComps = 0;
var numComps = 0;
for (var i = 1; i <= app.project.numItems; i++) {
    if (app.project.item(i) instanceof CompItem){
        numComps++;
        if (app.project.item(i).usedIn.length > 0) {
            numUsedComps++;
if (numComps > 0) numUsedComps++;
alert("number of comps = " + numComps + "\rnumber of used comps = " + numUsedComps);
Dan

Total frustration with IOS 8.0.2 on iPhone 4s, what is going on?

PLEASE HELP!! Total frustration with IOS 8.0.2... what a nightmare. Can't get important apps to work.. that I use everyday... can't connect to WIFI... Phone crashes repeatedly (4s) ... it hangs... it takes 5-10 minutes to boot.... battery drains very quickly.
<Edited By Host>

digis wrote:
If your device was not functioning, you might rant a little too!!
No, I wouldn't. At worst, I might sigh, then start troubleshooting the issue.
This is a technical support forum, not an emotional support forum.
What troubleshooting steps have you tried?
Here are some:
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto '09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn't need it). I am totally happy with the

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto ’09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn’t need it).
I am totally happy with the way iPhoto organizes my photos and how I can work with iMovie to create slide shows with music from iTunes, etc.
I have been shooting mostly high resolution jpegs and I continue to learn more and more about photography, post processing etc. I realize that the small adjustments I can make in iPhoto are good, and are adequate most of the time. However, a have started to experiment with shooting RAW images and would like to go the next step, ie. post processing.I am totally technically challenged and need SIMPLE, INTUITIVE programs and am certainly NOT anywhere ready for Photoshop CS whatever!
After having these programs sit on my computer, I decided to try to see if I could figure them out. When I opened Aperture, this is what first comes up.
“Welcome to Aperture 3.2
Your library needs to be upgraded to work with this version of Aperture. Once upgraded, you will not be able to use this library with previous versions of Aperture.
Upgrading a library from previous versions of Aperture 3 generally takes a few minutes or less, though larger libraries will take longer. After that, Aperture 3.2 will upgrade your library's thumbnails, but you can use the application during that time.
Tip: To open a different library, quit Aperture and hold the Option key down while starting Aperture
Current Library Location:
Jadzia (home) -----Pictures------Aperture Library
QUIT UPGRADE”
I have heard horror stories about moving your entire library to Aperture, ending up with 2 libraries, etc. etc. hence my previous reluctance in attempting Aperture. In addition, many of my photography friends are saying: Go with Lightroom 3.....you’ll love it!
So here is my dilemma. I don’t want to mess around with my iPhoto library. All I want to be able to do, is to isolate a few photos, export them to Aperture, Elements, and work on them there, then bring them back into iPhoto.
Can I do this? Should I forget about Aperture and Elements and look at purchasing yet another program like Lightroom?

Export those few photos via the File ➙ Export ➙ File Export menu option with Kind = Original to the Desktop. Then import them into the Aperture library. That would keep one copy in your iPhoto library and another in your Aperture library to edit, etc.
You can use Photoshop Elements 9 from within iPhoto as your editor of choice. However, if you edit a raw file in iPhoto with PSE9 the resulting edited version must be saved outside the iPhoto Library and imported back in as a new file. For editing jpegs just do a Save (not a Save As) and it all will be kept within iPhoto.
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
OT

I am totally lost with this instalation with Adobe Photoshop, can anyone HELP ME ????

I am Totally Lost with the installing of my Adobe Photoshop CS6 ---- I have downloaded the 3 files ( directions & 2 installation setup programs) NOW WHAT?????

Cailinb1420473 do you receive any specific error messages when trying to install Creative Suite 6? For information on how to install Creative Suite 6 please see Install Adobe Creative Suite 6. If you have any questions regarding the document you are welcome to update this discussion.

What to do if screen is totally black with curser showing?

This morning after having Mac Pro in sleep mode I went to use computer and screen is totally blank with curser showing. I turned computer off and the screen appeared white with the apple logo but once it was on screen went black again. Can someone give me some direction on what is wrong.?

Do you have TimeMachine or Clone backup?
If so,try Reinstall OS X first.
Reinstall OS X
http://support.apple.com/kb/PH13871
If that does not help, erase and install OS X.
Erase and install OS X.
http://support.apple.com/kb/PH14243

Total freeze with large files

Hi everybody,
I have a problem that is getting me quite crazy. I have a fairly big (~88mb, JPEG), panorama to edit.
Fact is that Aperture is able to use all sort of adjustments, including brushes, for a limited amount of time (say, 4 minutes), then... just freezes up. It's not completely gone, it just works a lot. I don't know what it does but it consumes almost all CPU it finds. If I am really patient, I can open the menu and quit the app. Then when I fire it up again, it works like charm. Then again, after some minutes it's the same again.
The problem is mainly with brushes, as I'm working with them now. Some strokes and then... boom. It's not a problem of limited processing power. Computer's fine.
I don't know; if I have to say, it's like the processing of the miniature jpgs or something like that sends CPU usage into hyperspace. I haven't found yet a way to disable potential troublemaker features.
Did I mention that if I forcequit the app I lose all the work on the last brush I've used, rendering useless entire hours of time spent being really patient?
I've read that other users have had the same problem, nobody got an answer.
Thank everyone for the help, this has been going on for the last week and it's REALLY annoying.

You're not getting the point. The problem is not the usage, it's the fact that the application becomes totally unstable with no apparent reason (it works perfectly for a limited amount of time, no matter how fast I go) and gets almost stuck unless patiently closed. There's no time I can wait for it to finish working, I spent even half an hour watching my mac being completely unusable to see if at some point it gets back to normal.
This is not an acceptable behaviour, in no possible way. There's got to be some problem, and that problem is not my current hardware configuration (otherwise, I would not have responsiveness from second one).
Does anybody have a minimal clue of what could be?
Thanks
M

Total Frustration With Adobe Support!

Just a rant about current practices at Adobe......
Adobe's new flagship Photoshop CS4 Extended is hyped as the "Cat's Meow" of photo editing and graphics software. It has some of the most advanced features available including 3D, hardware rendering, advanced stacking, HDR, etc., etc., etc. It actually may be the most fantastic editing software anywhere! But, you can't prove it by me.... Not yet, and maybe not ever....
I can't install it! I have attempted to put it on two of my systems. One a Dell, the other a Gateway. Each has Win XP Home edition. After over six hours of install, uninstall, upgrade video drivers, download 814 megabyte files "twice," install Windows Service Pack 3, etc., etc., I finally called Adobe Support only to be totally disappointed with the non-support.
First, I am subjected to a lengthy wait listening to loud, bad, music loops. Next I'm connected to a "support" person, apparently in India or Pakistan with an accent making it very difficult to understand his "English." He wasn't at all interested in learning about "where" the installation had failed, but just wanted to shovel me off to download a "Windows Cleaner" and "CS4 Cleanup Script." He informed me that I may have to uninstall "ALL ADOBE PRODUCTS" before installing the CS4 Extended Trial.
Now the above statement is just plain stupid, especially from an Adobe representative! Try Adobe Flash, Photoshop versions 5, 7 and CS each complete with dozens of plug-ins, hundreds of actions, specialized settings, etc. How about Adobe Frame Maker with hundreds of projects, Adobe Quick Time, Adobe Encore, Adobe Premier, etc., etc., all with myriad data, plugins, etc. We're talking weeks of reinstall or a complete reinstall of the disk which would, of course, wipe out CS4 EXtended (if it were ever installed - LOL).
So after once again uninstalling the remnants of CS4, installing and running the Win cleanup and CS4 cleanup and reinstall of CS4 Extended - guess what? Yep, failed at exactly the same point - the installation of "Adobe Media Player."
I've wasted two days on simply trying to evaluate CS4 Extended. I've installed a service pack I didn't want or need. I've completely lost Flash thanks to the CS4 Cleanup script and still have no CS4 trial installation. I'm writing this while again listening to bad, loud music loops (for the past 45 minutes).
Listen up Adobe - I've spend many, many thousands of dollars with your company and deserve better treatment. Will I purchase CS4 Extended? It's not likely and becoming less likely with every bar of bad, loud, music loop. Do you actually want to sell your products? Then get some knowledgeable technical support people who can help sort out issues like this and make them available. Don't have some 1st level "support" dweeb who speaks the native language of the country where the support is to be given with an accent so strong that it's impossible for a native speaker to understand. Don't have someone who insults the intelligence of the potential customer with silly statements. In addition to the statement about possibly removing "all Adobe" software before the install, he make the mistake of telling me that this was only "Trial Software" an therefore not necessarily a "stable" and trouble free version. I had to remind him that Adobe states that you simply pay for then receive the unlock code and this "unstable" trial version becomes the "real" and "very expensive" CS4 release version! Give me a break already!!
End rant..... Beware. If you order CS4 maybe you should download the trial version first and be certain it will install and run on your system. I hope you have better luck than I've had.
Best regars,
Lin Evans
303-776-8897
[email protected]

Hi Marian,
Assuming Adobe actually "reads" the forum, I believe that my statement
was appropriate since there are few, if any, other viable ways of
actually getting the message to them. "Support" is terrible unless one
can get to second tier and that's only available usually "after" you
have spent your money and discovered the issues. It certainly has not
"always" been like this. In the old days one actually could speak with a
"technical" support person and didn't have to jump through the hoops
with inexperienced first tier people who know just enough to be
dangerous! Of course it's more difficult in trying economic times and
taking support off-shore is common to a huge number of U.S. companies
with varying degrees of success. I'm certain that many simple question
could be answered in such a fashion, but not all and though forums like
this are very helpful, users also frequently do not have all the
information necessary to help resolve technical issues.
It is indeed the "trial version" which I downloaded (twice) and with
which I'm having the problems. The solution offered on this forum did
indeed get CS4 Extended on my system. Unfortunately, without the Adobe
Media Player which may, or may not be of significant importance which is
yet to be determined.
Yes, I'm a user of "many" Adobe Products since there has been an Adobe
company, and a user of Photoshop since the first release. My sole
purpose for CS4 Extended is for the 3D output. Otherwise CS works just
fine. I'm not really influenced by marketing, only interested in the 3D
output to video. I write tutorials and templates, for a presentation
slideshow software with which I prepare image "objects" by using chroma
key software to create individual frames from video and animate as still
objects. Having a way to easily output cubes, cones, or other 3D
objects, etc., with chroma key green or blue backdrops is important to
me. CS4 Extended has this feature which I need, and I don't know of
other software presently available and which will fit into my workflow.
Photoshop CS works fine for the majority of my photo and graphic
manipulation, but it doesn't have this new and useful feature which I need.
I'm not upset with Adobe marketing - they actually pretty much advertise
truthfully in this case. Nothing which I've heard or seen from Marketing
at Adobe has really stretched the truth beyond credibility. I am upset
with Adobe's support service. It's gotten progressively worse over the
years and the arrogance has multiplied. There's an old saying which
somehow rings true here: you get what you pay for. One good technical
support person is worth half a dozen of what I'm seeing off-shore. They
are underpaid, inexperienced and generally (in my experience) short and
arrogant with potential customers. This isn't good for business. CS4
Extended is a comparatively expensive investment and Adobe should go
out of their way to help facilitate the installation and use of their
trial versions. After all, that's what will eventually convince the
majority of people to buy or not.
Best regards,
Lin

Nightmare with Mac book Pro

I bought a brand new Mac Book Pro at 16 Jan 2010. Use it for 6 days then cannot open with the blank screen. Then take it to care centre for 7 working days. Then used 5 days the same problem happen again! The care centre help to replace the mother board and the monitor this time for 6 working days. Pick it up during HK long holidays,then try to charge the battery, but it didn't work! so I went to the care centre again today and they said will spend me 5 days for fix this problem. what a nightmare with it! During that repair period, I lots some client because I didn't had the computer to use. 'So bad to me!'

Welcome to Apple Discussions
I suggest you call Apple, ask to speak to Customer Relations and explain your story to them, they may give you a case number and agree to a replacement.

Infinity? - A never-ending total nightmare!

Are you thinking about getting BT Infinity? Based on our experience I wouldn't bother if I were you.
We had it installed a week ago - and we still DON'T have anything like the 40MB speed advertised, despite three engineer visits and countless phone calls (going through various option menus and layers of departments EVERY bloomin' frustrating time). In fact, we're still below the 15MB download speed that the engineers and call centre staff claim is "guaranteed" - and way below the 19MB minimum promised in our welcome letter. And, as for the upload speed, it's actually gone down as low as 0.04 - that's slower than the days of dial-up!
The whole experience has been a total nightmare - the BT Openreach engineers say one thing then the call-centre people in India say something else.
Yesterday was the worst - at lunchtime, the engineer (who couldn't get his meter to work) said he was going off to link us up to a different 'cabinet' closer to the house that would get us a speed of 20MB or even 30MB plus and that he would return. He didn't. And when I spent yet another half-hour getting through to the Infinity call centre, I was told that someone would ring me back in the morning between 8 and 11. No-one did.
Now got a fourth engineer coming tomorrow who (I am told) is a "fibre optic expert". Based on the shambles thus far, am not overly optimistic.
Will post an update tomorrow.
Frustrated of Bucks.
Solved!
Go to Solution.

massiemassive wrote:
Yesterday was the worst - at lunchtime, the engineer (who couldn't get his meter to work) said he was going off to link us up to a different 'cabinet' closer to the house that would get us a speed of 20MB or even 30MB plus and that he would return. He didn't. And when I spent yet another half-hour getting through to the Infinity call centre, I was told that someone would ring me back in the morning between 8 and 11. No-one did.
Now got a fourth engineer coming tomorrow who (I am told) is a "fibre optic expert". Based on the shambles thus far, am not overly optimistic.
Will post an update tomorrow.
Frustrated of Bucks.
Ha ha ha!!Thats even better than support saying "You have toooo many Icons on your desktop" I'm just gonna pop of and connect you to another cabinet.
Can't wait for your update.
Please please let us know, it all keeps us smiling.
Aside from that, lets hope they sort it out for you
toekneem
http://www.no2nuisancecalls.net
(EASBF)

I am totally disappointed with iTunes Match.

I have been informed that I am totally disappointed with the operation of iTunesMatch. I use almost all Apple products and never had as many problems as I havewith iTunes Match.
On my iPhone EVERY time I'll use the iPod.app almost no album covers, andALWAYS have to load them again. Even spending data to get the covers, arescattered in several songs from the album without cover.
Another problem I'm having is that whenever you post a song to play the iPhoneiPod.app need to access the internet again I do not know what! So if the Internet is slow iPhone Do not start playing, it takes several seconds to start playing a song that's on the iPhone. Before the iPod did not have to play the songs using the cloud, right now the music being on the iPhone it needs to access the internet forfree to start playing. This is absurd!
Another thing that is happening because of this crap Match iTunes is that I can no longer hear the shuffle all songs that are on my iPhone! If I send random playmode, the iPod.app picks the songs that are in the cloud and starts playing, but immediately stop playing because you have to do is download the music. It wasimpossible to use the iPod.app to hear music. Or is everything on the iPhone and listen to those problems mentioned above or you do not hear and is waiting to download music that I do not want to hear, because the random songs that are putin iCloud from the list.
I am totally disappointed with the service of garbage that Apple released.

ITines Match is a pile of useless rubbish. It crashes constantly, fails to complete tasks, goes back to square one, freezes computers and utterly fails to work. Piece of sh1t Apple!

If the data network is not available for some time, to get it again we need to restart the phone instead it is not finding the data network instantly. why cant the iphone searches data net work offten if not available. i am totally disappointed with this!

If the data network is not available for some time, to get it again we need to restart the phone instead it is not finding the data network instantly. why cant the iphone searches data net work offten if not available. i am totally disappointed with this!

Still it could not find the data network.it searches for voice network instantly and works too. but even full voice network available, there is no data network.when i restart the phone it could find data network.
Already i reset network settings for two times.

My iPad screen is totally frozen with a message box asking me to go to photo stream settings but when either option (ignore or settings) is selected nothing happens. I can't turn off the device either because the screen won't respond. Help please

My iPad screen is totally frozen with a message box asking me to go to photo stream settings but when either option (ignore or settings) is selected nothing happens. I can't turn off the device either because the screen won't respond. Help please

Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

EEEgads, I have used ITUNES for my Ipod Shuffle for years and now it is a nightmare with 11.0, I can't find my Ipod when I connect to Itunes, it is a new Win 7 PC. It used to show up on left side and I would slide podcasts right over to it for years,

EEEgads, I have used ITUNES for my Ipod Shuffle for years and now it is a nightmare with 11.0, I can't find my Ipod when I connect to Itunes, it is a new Win 7 PC. It used to show up on left side and I would slide podcasts right over to it for years, I have installed 3x with removing old install. I also can hear a constant throbbing sound in spkrs. when Itunes turned on, pls advise.

Hi Becki ..
You need to "authorize" the Mac.
Launch iTunes on the Mac then from the iTunes menu bar top of your screen click Store > Authorize This Computer.
Now, using the same Apple ID as you used to purchased iTunes media originally, you should be able to sync all your content.
More details here > iOS: Syncing with iTunes

Total nightmare with comp 3.1!

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