Bug reported but no acknowledgement from Adobe

Hi,
I have identified a bug in DW but there is still no acknowledge by Adobe Engineering Team. So what was the point of reporting when there is no efforts on their part to acknowledge such reporting.

The dicussion has thrown up a BUG but we were busy correcting it. It is the Insert>Data>Insert Record. POST is captilised. when it should only be lower case (I think you remember we had this conversion).
It is in the panels as well. So if you hand coded it you wouldnt have put it in the form action as captialised POST but lowercase POST. The panel does that. Hence, if you automate and generate the code from the insert record in the server side behaviours panel you get this.
I remember this conversation, and you are confused. The insert record server behavior DOES NOT WRITE ANY HTML. It requires that you have a page that already has a form on it. Try this -
1. Create a new PHP page.
2. Save it.
3. Try inserting an insert record server behavior on this new page.
You are told that before using this behavior, you must first insert a form. That means that *you* are the one responsible for putting an uppercase "POST" in the form's method attribute if that is what you are referring to. If, however, you are talking about PHP's use of the auto-global $_POST, then that is supposed to be uppercase. Neither of those is a bug.

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Bug report: tranlations not deleted from WWV_FLOW_DYNAMIC_TRANSLATIONS$

Hello, apex team and Joel Kalman.
Bug(?) report: Translations not deleted from WWV_FLOW_DYNAMIC_TRANSLATIONS$ on application replacement with importing from sqlplus using apex_application_install package.
My environment:
Oracle XE 11g Linux 64bit.
Apex 4.1.1.
Development app 110.
Production app 111.
How to reproduce:
Simple way (not checked for 4.1.1):
Export application 110 by using builder or APEXexport.
Import application 110 ten times, then look into dynamic translation. Each translation repeats 10 times.
Checked way to reproduce this bug in in 4.1.1:
Repeat this 10 times to see how dynamic translations is multiplied in app 111.
Export app 110 with bash command:
$ java oracle.apex.APEXExprt -db xxx.private:1521:XE -user apex_040100 -password `cat secret.txt` -applicationid 110 -skipExportDate -expTranslations
Import with this script (as apex_040100 user)
declare
l_workspace_id number;
begin
select workspace_id into l_workspace_id
from apex_workspaces
where workspace = 'PROD';
apex_application_install.set_workspace_id( l_workspace_id );
apex_application_install.set_application_id(111);
apex_application_install.generate_offset;
apex_application_install.set_schema( 'PROD' );
apex_application_install.set_application_alias( 'FPROD_APP' );
end;
@../f110.sql
Workaround:
Run this script before each import:
DELETE FROM apex_040100.WWV_FLOW_DYNAMIC_TRANSLATIONS$
WHERE flow_ID = 111;
If it is not a bug, please, explain me better way to workaround it for me.
Vladimir

Hi Vladimir,
+>> Hello, apex team and Joel Kalman.+
Actually, it's Kallman. But I'm not complaining...I get plenty of emails from within Oracle addressing me as "Joe".
This is definitely a bug. It isn't disastrous, but it's slightly worse than you even presented. I found that if you manually delete an application from within the Application Builder, the dynamic translations remain as well. They could potentially be orphaned forever.
Your workaround, while not recommended to directly manipulate the APEX schema, would clear up the excess data. Also, a way to reduce the effects of this problem is simply to set the offset to what was initially generated the first time you imported application 110 as 111.
I didn't write this logic, but I'll fix it. There isn't a FK on this table and I believe there should be.
Bug 13801751 is filed, to be fixed for APEX 4.2.
Thanks for reporting this.
Joel

Bug report about Erase Application from disk

Hi,
Steps to reproduce this problem :
- only jdev11tp2 opened in Windows
- create a new Application Workspace
- from the 'Application Menu' icon, choose 'Erase Application from disk'
==> the Application directory is remove from IDE but not erased from disk.
If you attempt to delete the workspace directory from windows, you get an error message (as if there are opened files) : "Cannot delete applicationXXX : access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use"
==> You must leave Jdev for deleting the workspace directory thanks to windows.
Other problem :
if the workspace is created via a checkout (for a given revision) from a subversion's repository, if you try to erase this workspace with 'Erase Application from disk', you can't (like above) but moreover even if you leave Jdev !
==> you must close the windows session
Regards,
Christophe,

Hi,
don't know for the second issue, but the first is well known and a bug is filed already. I would assume that the outcome of this bug resolution also resolves your second issue
thanks for reporting
Frank

Can't Print Book from iPhoto or Preview, but Can Print from Adobe Accrobat

I have spent 2.5 hours on the phone with HP, an am now unsure if the problem is with HP or Apple.
When I try to print a single page from an iPhoto Book (or a group of pages), I receive an error message on the HP 4650 printer (49.4C02). I saved the book as a PDF and tried to print from Preview with the same results. I then opened the PDF file in Adobe Acrobat and WAS able to print. I am able to print individual photos from iPhoto.
I searched this discussion board for problems printing to the HP 4650. One suggestion was to use the driver for the HP 4600. I tired that and it produced the same error on the printer.
Using Adobe Acrobat is a viable work-a-round, but I am curious why I cannot print a book from iPhoto. Any thoughts as to why Adobe Acrobat works and iPhoto and Preview do not?
Thanks,
-Dale

HP has _ a firmware release that addresses this error _ - have you installed it?
LN
Message was edited by: LarryHN

Bug report: "convert to pdf" from explorer on set of .psd files prints documents on physical printer

I've recorded a tiny screen video to show this bug:
Please note,that printer window error 6000 is as expected (since I don't actually need to print this stuff).

I have a little speculation about this. Maybe...
I speculate that Acrobat will offer "convert to Adobe PDF" for any file where it finds a "print" verb available in the Windows shell. Acrobat assumes it can to a ShellExecute printto Adobe PDF. (It works for files you can drag to a specific nondefault printer in the printers control panel).
So, Acrobat doesn't understand PSD files and Photoshop doesn't know anything about Acrobat (though it can of course save as PDF, no connection to this). But because Photoshop offers a service to Windows, and Acrobat tries to use that service unsuccessfully, we end up with this mess.
So, Acrobat may offer conversion for whole classes of file which are quite surprising; and it won't always work (generally for a whole class of file).
End of speculation.

Received word report but photos missing from my PC to my Mac ?

Installed Office 365 on my work Imac so I could format word docs from my PC. Word doc is file but photos not coming through ? I have Icloud & iphoto on my Mac ?

Here is the info from Thunderbird's web site:
Your mail files are inside your profile (see the Profile Folder), in the Mail and (if you use IMAP) ImapMail folders. Each mail folder (Inbox, Sent, etc.) is stored as two files — one with no extension (e.g. INBOX), which is the mail file itself (in "mbox" format), and one with an .msf extension (e.g. INBOX.msf), which is the index (Mail Summary File) to the mail file. Tell the other program to import mail from the file with no extension.
Just copy your mbox files you want to transfer to a CD/flash drive or whatever device you want to use, and then import them into Mail. You should be set.

Bug Report: fck_link.html missing from apex download distro

Hello folks,
I'm using the "Starndard HTML Editor" item in Apex 3.0
I'm trying to edit a link in the body of the item textarea. The pop-up does come up but I get the following error inside the window:
Not Found
The requested URL /i/fck/editor/dialog/fck_link.html was not found on this server.
I double checked original apex download (apex_3.0.zip) and this file seems to be missing from the source.
Can anyone please attach this file so users can download?
Thanks a lot.
-Alex

Hello folks,
I'm using the "Starndard HTML Editor" item in Apex 3.0
I'm trying to edit a link in the body of the item textarea. The pop-up does come up but I get the following error inside the window:
Not Found
The requested URL /i/fck/editor/dialog/fck_link.html was not found on this server.
I double checked original apex download (apex_3.0.zip) and this file seems to be missing from the source.
Can anyone please attach this file so users can download?
Thanks a lot.
-Alex

Adobe bug report system broken

I've been having issues with Flash Pro CS6 that are getting progressively worse. I filed a few bug reports using their Bug Report form here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
I just noticed today that I had some delivery failure notifications for those bug reports in my spam box.
Delivery has failed to these recipients or distribution lists:
[email protected]
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
The form submits to a nonexistent email address. This is basically Adobe giving everyone the finger. Great.

Suhas,
It is not fixed. It is not even changed:
Delivery has failed to these recipients or distribution lists:
[email protected]
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.

Getting help/attention from Adobe

Hey, does anyone have experience or advice on how best to make sure Adobe's aware of problems and maybe get responses>
I'm aware of 3 possible ways:
1) Post in these forums. You'll probably get a response from other helpful and knowledgeable users, so this is great for cases where I'm making a mistake and there's a better way to do it, or if there's a bug but it has workarounds. You probably won't get a response from Adobe, and I don't know how carefully Adobe reads these messages (if at all), so I don't know if it's a good way to point out bugs.
2) Fill out the "feature request/bug report" form at http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform. Adobe will read it, but won't respond, so it's a good way to report bugs, but you won't get any advice on workarounds.
3) Adobe support. Evidently (I haven't tried it yet) it's $39 per incident. I'm a little dismayed there's no free support at all, but I guess I could have figured that out before I bought, so caveat emptor.
So far I've been doing both #1 and #2, but I'm not sure how helpful this is in terms of getting Adobe to actually fix the bugs. I know with some software companies, the metric they listen to loudest when deciding what bugs to prioritize fixing is what bugs are generating real support calls, so maybe #3 would help too.
On the other hand, I'm loathe to pay $39 to have Adobe tell me something is a bug that hasn't been fixed and I'm no better off for having called. (You don't get your money back in that case, do you? I can also think of examples of software companies that charge for support but not if the thing you needed help with is a result of a demonstrable bug.)
Anyway, I'd love to hear what experiences you all have had with this or what advice you have.

Lee Jay, thanks. I like your classification of the 3 categories, and I guess a good chunk of the subtlety here is figuring out which one of the 3 a given problem falls into.
Naturally #2 is always a possibility -- I'm fairly new to Lightroom, but knowledgeable about computers and software in general and usually pretty good about figuring out the right way to do something if it does exist. Assuming I'm doing things correctly and the application is acting up, I'd be a lot better off if it falls into #1 but I fear it might be #3.
It's that darn #3 category that makes software troubleshooting so hard... (I'm a software developer myself, so I know this one from the other side too.)
Any advice on where Adobe's paid support fits into there? I guess they'd be most helpful at resolving problems of type #2 or confirming it's not #2. And, ideally, chasing the difference between #1 and #3 farther than forum volunteers probably want to.

Keyword exporting bug also impacts catalogs imported from PSE 6

Hi,
I haven't seen any mention of it, but the keyword exporting bug reported for catalogs imported from LR 1.x also impacts catalogs imported from Photoshop Elements 6. i.e. all Keywords imported from my PSE 6 catalog have "Include in export", "Export Containing Keywords", and "Export Synonyms" properties set to false.
I've reported the bug, but as it seems the same as described in KB 405074 (and more importantly, its fix works for formerly PSE catalogs as well!), I'm sure it will be fixed in the next update.
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405074&sliceId=2
Thanks,
Matt

Hi Brian,
When I installed the trial for LR2 I was asked whether I wanted to upgrade my existing PSE6 catalog.
Screenshot of this can be found here: http://dawsons.id.au/temp/pse6-to-lr2-catalog.png
That's it. I haven't imported any keywords via any other method.
Thanks,
Matt
PS I'm impressed with the level of Lightroom team involvement in these forums. I've been a PSE user for at least 5 years and have never received feedback from that team re posts/support calls/feature request/bug reports. I've been a LR user for about two weeks and I've already had Tom and yourself reply to my posts. You've got to be happy with that!

The new Synaptics UltraNav: a few workarounds and minor bug report.

I only wanted to file bug report, but then decided to also share what I did with my touchpad configuration to make it more convenient for me. I have Thinkpad T540p so this might work differently or not work at all for other notebooks.
#1 Regedit
Configure as much as you can using UltraNav tab in mouse settings dialog. (It is mostly self-explanatory.)
If you didn't find some option, start regedit (using Win+R) and navigate to
HKEY_CURRENT_USER\Software\Synaptics\SynTP\something
This something is TouchPadSMB2c on T540p but you can find one you need by changing something in settings dialog and looking for changed values in regedit.
All the touchpad configuration registry keys are there. You need to relogin to apply changes made there.
But it might take a lot of trial and error to find out how these registry keys work.
#2 3-finger tap
As for me, I prefer tapping over clicking. While 3-finger press option is in settings dialog, 3-finger tap is not. But you can change it.
Set whatever option you want for 3-finger press. Then go to regedit and copy value from 3FingerPressButtonAction key to 3FingerTapAction.
#3 Button sizes and locations
You can change button bounds with keys like LeftButtonZoneX where X is L for left, R for right, T for top and B for bottom bounds. 0xFFFFFFFF ultimately means "unlimited in that direction". For finding other values defaults might be helpful. Trackpoint buttons keys are SlaveSomeButtonZoneX.
What for?
First, trackpoint buttons can cover the whole trackpad only when trackpad itself is disabled. By changing button sizes manually you can overcome this restriction. It is useful because trackpad does not respond well to pressing corners and when buttons cover it all you can press it somewhere in the middle.
Second, the same corner pressing problem exists for normal trackpad buttons so it is more convenient to use multi-finger taps or clicks. You can still hold trackpad pressed with one finger and use yet another finger to move mouse pointer.
At the same time when you tap or press with multiple fingers and one of them touches one of the buttons you get that button pressed instead of whatever you intended. It frustrated me a lot when I got context menu popups while trying to close chrome tabs with middle mouse button click. The solution is to set top bounds for left and right buttons to zero.
BUG (With the latest UltraNav drivers from support page)
When the middle trackpoint button (used for scrolling) is enabled, it is always enabled, no matter if you are using trackpont or touchpad. Left and right trackpoint buttons are properly disabled when you don't need them.
Even if you disable trackpoint completely without disabling that middle button first, it will remain enabled and will do nothing. (Blocking single- and multi-finger presses that touch it.)
I could not find a way to fix that problem with regedit.

Any problem can get official response and follow-up through a SR on Metalink/MOS (if you have a DB support contract), else you can post here and hope someone from development picks it up.
Regards,
K.

Bug reporting?

A couple of times Lenovo have asked for suggestions etc via System Update. This has been a great way of reporting bugs (there are a few) and make Lenovo aware of the problems users have. I have found no other way to report bugs, from small/minor problems to crash-prone problems. There was a way of contacting Lenovo in "non-technical" issues via the web site, but they usually wouldn't accept bug reports but only responded "this is a technical issue, you must open a support ticket." The problem, of course, is that you want to report a bug in the software - not ask for support (and even less pay for it).
Even this forum does not have a dedicated topic for bugs and problems with the software. So how am I to let Lenovo know something isn't working right? I've found quite a few problems since I bought my X61 in October 2007, some of which have been fixed but others have not. An example: just a minute ago, I noticed that the Power Manager battery taskbar icon was green and "half full" while my battery LED was flashing in orange - upon reconnecting the AC the Power Manager battery taskbar icon showed "4%". An obvious bug, but how do I notify Lenovo???
I have also tried telling Lenovo that the splash screen for System Update on my Win Vista Business X61 is way too annoying: it shows for a long time (15-20 seconds?) and is "always on top" - so I cannot do anything when waiting for SU to load. It doesn't have to be this way; splash screens are usually shown for a time period specified in the source code. So it should be easy to change this.
These are just two examples of bugs and annoyances that I would like to tell Lenovo about. Does anyone know how to contact Lenovo with bugs? I don't want to call customer support and spend precious time waiting for assistance - I just want to help Lenovo identify bugs in a fast and secure way.
Thanks,
Per Bylund

As this topic area is for Symbian devices, I assume you are talking about Symbian bugs. Today, I don't think Nokia is interested in knowing any bug of died OS - Symbian.
bbao
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Facetime Bug Report, OS X Yosemite

This is probably a bug report but my question would also be if anyone knows of a workaround.
System:
21.5" iMac, OS X Yosemite, 12 GB of RAM with a 64 GB iPhone 6
Bug report: FaceTime using an iPhone 6 for outbound calls. For conference calls requiring a passcode, FaceTime stumbles recognizing passcode keystrokes from a keyboard. It works maybe 20% of the time. I suggest having a keypad widget under the phone call window (like Skype) could help.
Is there a workaround?

Do not make bug reports here. These are only user forums. You can file a BR via Apple Feedback or through Bug Reporting - Apple Developer.

How to do a bug report when firefox doesn't crash ?

Hello everybody,
I have Firefox nightly since a long time now. But since the beginning of the week, I've got some issues with it. New packages doesn't changed anything.
I have 2 Firefox windows opened, but I can only go to one of them, the other one is inaccessible. I can see it with the Windows task-bar, but, when I click on it nothing occurs.
I'd like to open a bug report, but I don't know what information I have to send with it : everything is about crash report and it isn't.
And yes, I tried to restart with plug-in disabled, ... and it doesn't change anything.
Thanks for taking you time answering me, (and sorry for my English)

I would suggest first of all that you try using a normal release of Firefox. It is easy to use both an ordinary release and another version of Firefox on the same computer,post again if you need help with that.
It is possible the problem you see is not unique to firefox nightly and may even relate to the use of Windows 7.
Have you already read [[safe mode]]
What is your first language?

[solved] whats the right place for community repository bug reports?

was about to write a bug report, but there was no category for packages:community.. is the forum the correct place for this?
pacman -S freevo
resolving dependencies...
error: cannot resolve "python-pysqlite-legacy", a dependency of "freevo"
error: failed to prepare transaction (could not satisfy dependencies)
:: freevo: requires python-pysqlite-legacy
Last edited by schuay (2008-12-11 18:17:21)

schuay wrote:
was about to write a bug report, but there was no category for packages:community.. is the forum the correct place for this?
pacman -S freevo
resolving dependencies...
error: cannot resolve "python-pysqlite-legacy", a dependency of "freevo"
error: failed to prepare transaction (could not satisfy dependencies)
:: freevo: requires python-pysqlite-legacy
When you go into the bug tracker, there's a drop down list on your left that says "Arch Linux". Go into there, select "Community Packages", and pres the "switch" button right next to it.

Bug reported but no acknowledgement from Adobe

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