Bug with ovi suite 2.2.1.23 and java programs

Hi,
since I've installed Ovisuite 2.2.1.23 I have problems with java : Each time I try to launch a *.jar file, which must be loaded by my java environment, it's ovisuite that is launched!!
So now I have to remove ovisuite from my computer and re-install it each time I want to connect my phone to my computer...

Hey rainbowcrypt,
i feel this is not a bug as we do have some .jar and .jad software installation files available to install in Symbian phones thru ovisuite. This might be the reason for associating the .jar files to ovisuite. As satari told either you could use 'open with' to change the application you use everytime. Or in the same 'open with' option you have one more option to use the same application everytime you use. In this way you can permanently make the .jar files to be opened in java and not in ovisuite.
Regards
Regards
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Similar Messages

Apparent problem with Ovi Suite and Win 7 64 bit

Hi
Apologies if this has already been covered, but i have searched quite thoroughly and i haven't come across the specific problem i'm querying.
I'm running Windows 7 64 bit, with PC Suite 7.1.51.0, which runs just fine.
I intend to upgrade to the superb N8 when my contract comes to an end in 6 months, so i'm just doing my homework.
Apparently, the N8 will only run on Ovi Suite, NOT PC Suite.
Now if anyone disputes this and can convince me that the N8 works perfectly fine with PC Suite, then read no further, please just respond! (Bear in mind the OS i'm running though).
As nice as Ovi Suite is, i've managed just fine so far with PC Suite.
Otherwise, please let me explain the problem i am having:
I installed Ovi Suite 2.2.1.23. When i run it, it shows the main screen, and you can just make out a small window appearing in the middle saying "Nokia OVI".
It is then that the program stops responding, eventually displaying the error message which reads:
Runtime Error!
Program: C:\...
This appication has requested the Runtime to terminate in an unusual way.
Please contact the appication's support team for more information.
Judging by the similar stories of Ovi crashing (not finding one where the program fails to open, though), i think it is related to the fact that i'm running Win 7 64 bit; but i could be wrong.
I have tried installing it in compatibility mode, then (failing that), running it in compatibility mode, all to no avail.
Is this a problem that Nokia know about? If there is an intended fix within 6 months, then that'll be fine.
Otherwise, do any of you clever people know any work-arounds?
Any further questions you need to ask, please don't hesitate.
Many thanks
Steve
Nokia Enthusiast
Solved!
Go to Solution.

Pinpointing the problem may be very difficult as Ovi-Suite appears to be extremely unpredictable.and getting Ovi-suit tu run an sync properly seems to be largely a matter of luck.
I have just set-up three brand new identical HP workstations for our Geo-Information Department.
All were set up from the same disk image with only Win 7 Pro Office 2010, then directly Ovi-Suite as our Geo-Information guys insisted on Nokia handsets against our advice.
On one, machine Ovi-Suite crashed on launch and was unable to run at all.
on the second, Sync to OL 2010 failed consistently.
ont the third, everything ran fine with an N97 but an N8 was not recognized
So i got curious and run tests on one machine: I installed the same disk image a total of six times (clean win7-64, clean Office 2010 3 times, Office 2003 three times)
Office 2010
the first time i had the crash on launch, second time OL2010 sync fail, third time it ran ok.
Office 2003
First time notes sync failed, second and third time all was ok.
So the issue is definitely with Ovi-Suite and it appears to be pure luck whether is runs or not and if it runs at all, whether it syncs or not.
Syncing OL 2010 seems to be much trouble prone than OL2003, 64bit appears to be much less stable than 32, onb win 7 it seems to have slightly fewer issues than on XP.
We have NO issues with any other sync software (Palm, BB, Fruit, S-E, Microsoft, even Nokia PC-Suite).
None of the software is run with admin privileges (as we just do not give admin rights to users). If software requires admin rights to be installed, it is done by Data Center employees.
I'm afraid one's best bet to get Ovi-Suite running is trial and error, or if the handset supports it, use PC-Suite, which is what we do.
Ovi-suite users, according to our logs, generate over 70% of our smart phone related support calls, even though they are only 6% of our smart phone user base.
As a result, we currently have all Nokia handsets that do not work with PC-Suite and require Ovi-Suite blacklisted in our organization, meaning we won't support them in any way. Installation of any flavor of Ovi-Suite is prohibited on user PCs as long as it does not become more stable, reliable and less of a resource hog.
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

How to Sync N9 with Ovi Suite!

N9 and ovi suite can Sync!
I have Just Found This Website showing how to sync N9 with Ovi Suite!. I have just tried it and it works great, calendar, contacts etc.
Here's the link, please follow the instructions correctly:
http://mynokiablog.com/2011/11/01/nokia-suite-updated-to-v3-2-98-0-ovi-suite-sync-with-n9/

I have found the root cause for the crash of Nokia Suite 3.2.100 while synchronizing N9 calendar with Outlook
Basically Outlook synchronization with N9 is working for contacts, gallery, messages, notes.
I had the situation that calendar synchronization ended in crash of the Nokia Suite. The root cause was that after first synchronization some time ago a new calendar PC-SYNC was created on the N9. Due to whatever reason this calendar caused a conflict during the synchronization and the Nokia Suite crashed.
I have deleted this calendar on the N9 and tried to synchronize the Original N9 calendar again..... and it worked.... Now again there is a new PC-SYNC available on the N9 but it doesn't cause problems anymore... Synced N9 calendar with Outlook several times and the crash didn't reoccur....
Looks like the issue is solved now :-)
winny

Can I sync two Nokia phones with Ovi Suite?

I have 2 different Nokia phones. I'd like to save my data to my PC, so I've just downloaded and installed Ovi Suite 2.2.1.23.
When I connected the second phone successfully, there was a green link that said something like "Get tips on syncing several phones with Ovi Suite". However when I clicked there, nothing happened.
When I click "Help->Nokia Ovi Suite Help" on the toolbar, nothing happens, no help tips.
The first phone synced all 82 photos and Contacts and messages to Ovi Suite.
I created a new album with that phone's name, and dragged those pictures from "All" to the new album, to try & keep them organized.
When I connected the second phone all of the Contacts synced (there were a lot) and now they are mixed in with the contacts from the first phone. However the photos would not sync. Then a few photos synced, making a total of 156 shown in All (which included the 82 photos from the first phone). When I would click "Sync" nothing visible happened.
But I did see the photos from the second phone on the PC. I did drag them from the PC into the album created with the name of the second phone.
Now when I look at the photo album with the first phone's name, it says "You have no photos or videos in this album, Drag photos and videos to this album." Yikes! But they are still on my PC.
This is very confusing. I agree with the others, Nokia PC Suite worked well, Ovi Suite seems very confused.
Is any of this uploaded to my online Ovi account?
Thanks for your advice.

ronni333 & boing,
Somewhere on the nokia ovi website it says you need to use seperate windows logins. Have one login for work and use that when you use ovi to sync your work phone. Other login to sync your personal phone. I lost the link to that webpage, but that is about all it said.
ronni333 - I also had problem with ovi help, the link appeared to be empty. I was using Google Chrome to surf the net. Problem solved by using Internet Explorer instead.
Hope this info helps you guys.
Cheers,
chillimuncher

Error code 8393f011 with ovi suite 2.2.1.23 when s...

The contacts on the phone can be seen in Ovi, but get the error code 8393f011 when trying to synchronise them.
Although with the messages it works ok.
I use Win 7, so PC Suite 4.88 is not an alternative.
There is maybe a setting in the phone avaible to change or what would solve the above issue? Please help!

I did a reinstall as of /t5/Nokia-Ovi-Suite/can-t-sync-calendar-and-tasks-again-with-Ovi-Suite-2-2-1-123/m-p/776298/highligh...
But have the same error too bad.
My system informations are
Nokia Ovi Suite 2.2.1.23
PC Connectivity Solution 10.33.1.0
Connectivity Cable Driver 7.1.31.0
Nokia Ovi Suite Software Updater 2010.27.0.60741
Maps Service API 4.0.15.0
Nokia mPlatform 2.6.221
Ovi Desktop Sync Engine 1.3.0.32
Operációs rendszer:
Microsoft Windows 7 32 bites kiadás
Nyelv: Magyar
Felismert internetböngészők:
- Microsoft Internet Explorer 8.0.7600.16385 (Alapértelmezett böngésző)
Felismert Bluetooth-verziók:
- Microsoft (Verzió: 6.1.7600, build: 16385), Használatban.
and the device details
V 5.50
03-03-03
NPL-1
(c) NMP
Just noticed that Ovi crashed after the first install:
Forrás
Nokia Ovi Suite 2
Összegzés
Működésképtelenné vált
Dátum
‎2010.‎10.‎19. 10:57
Állapot
Jelentés elküldve
Leírás
A hibát okozó alkalmazás elérési útja: C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
Probléma-aláírás
Problémaesemény neve: APPCRASH
Alkalmazásnév: NokiaOviSuite.exe
Alkalmazásverzió: 2.2.1.23
Alkalmazás időbélyegzője: 4c7f4eae
Hiba – modul neve: QtCore4.dll
Hiba – modul verziója: 4.6.1.0
Hiba – modul időbélyegzője: 4b701363
Kivételkód: c0000005
Kivétel – eltolás: 000e9d67
Operációs rendszer verziója: 6.1.7600.2.0.0.256.1
Területibeállítás-azonosító: 1038
További információk 1: 0a9e
További információk 2: 0a9e372d3b4ad19135b953a78882e789
További információk 3: 0a9e
További információk 4: 0a9e372d3b4ad19135b953a78882e789
További adatok a problémáról
Gyűjtőazonosító: 2017763299

Help needed to sync Nokia 5800 with Ovi Suite, but...

I need to back up my phone with Ovi suite before my phone goes to Vodafone for repair as the lcd screen isnt working. how do I sync my phone when I cant read the sms sent to set the sync up?

if u hv the mobile wd u and u r able to switch on ur mobile and also hear the startin tune.. U can attach the phone to pc and sync using ovi suite.. U DONOT need to select the connection mode.. It gets selected by default if u start the ovi suite..
Regards,
Dr. Shoubhik

C5-00 No connection with ovi suite possible

Since 4 weeks I attempt to connect my new purchased mobile with ovi suite. I tried every version to connect but without success of chance to get in to ovi suite. I have Vista SP2 and used last release ovi suite 3.0.0.290
Each time of several installations and new set up of my PC-system I get the message from ovi suite: No device connected.
Also I used the correct USB-cable 101 and cable driver which has been installed on my PC during installation of ovi suite. I set up my C5-00 device for connection USB-PC-Suite.
Does every body have a advise what is to do. Never I had such huge problems with a mobile software. I suppose finally there is a software problem within of ovi suit data.
Would highly appreciate to get advises from Nokia support or other members.
Regards,
Franz

game

N97 mini: Can't transfer music with ovi suite!

Someone please help! every time i try and transfer music with ovi suite it says "can't read tracks" anyone know how to fix this?
Solved!
Go to Solution.

Depending on how much time you want to spend, there are a couple of methods. Before putting music on phone, get it up in Windows media player, then drag and drop album art onto the album picture at left hand side of screen. Then right click on a track and select advanced tag editing, and click pictures, the photo you drag and dropped should be there. If you want individual pictures for each track you can add from here ( but you would need to do this on phone also.
On the phone select an album, select options, select album art, select change, pick a picture (the album cover) select ok, ok wait and thats it. You also have album art choice in the options of each individual track, but will need more photo's in gallery to use different ones.
Good Luck
ps Kudos is quite a cheap comodity !
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia 5230 Cannot Sync with Ovi Suite

Every time I connect my phone to my computer to sync up with Ovi Suite and click on sync, it doesn't sync and a message pops up to tell me to reconnect or fix the Bluetooth. This has been happening to me ever since I got the phone 3 months ago and only once have I properly synced up my phone with my music (which now doesn't work either and doesn't pick up on the files on my memory card that I added through syncing with Ovi Suite, and every time I connect with the setting of mass storage it tells me I don't have enough room or shows the files ) I would like to restore it to the original factory settings but I have some important files on my phone that I would like to back up before I do that.

Hi,
Pleasew check this link.
http://discussions.europe.nokia.com/t5/Nokia-Ovi-Suite/can-t-sync-calendar-and-tasks-again-with-Ovi-...
Br
Mahayv

Bugs in OVI Suite

Hi,
I have noticed the following gaps/bugs in Ovi Suite. Hope Nokia to fix them. Please feel free to add more.
1) I download a particular maps using OVI suite. Next time when I connect my device, it does not show the installed maps.
2) There is no way to see if update to downloaded maps are available.
3) Message sync is a bit wierd. Why are there still message on OVI suite that I already deleted on my phone.
4) When I read a message using OVI suite, the indicator light on E72 still flashes.
5) Why is there an option, contact in mobile and contact on OVI, should it be same.
6) There is no option to set default number for a Contact from OVI suite.
7) When a message arrives on phone, OVI suite takes ages to detect it unlike PC suite. The whole idea of desktop client is defeated if one has to read message on phone. Plus the light keep flashing after reading on OVI.
8) Contacts and messages should be automatically synced to online Nokia account since there is option of login.
9) Many other points in a similar post, Top 10 reasons not to use OVI.
Regards,
Vikas

On the no way to see if update for downloaded maps are available, because the new map updates arent compatible. They would only release new map updates when a new version of Ovi Maps is released as well, and the new maps would be compatible to the new version.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

How to reinstall firmwares with ovi suite?

Hi to all,
it's a little time i'm wondering how to reinstall a firmware on my nokia 5800. i think it has many problems (i.e. when i try to attach a note to a calendar event, the application crashes); but i can't find the way to do this with ovi suite.
any suggestions?

Just checked for my Nokia 5800xm for which the Firmware was updated by me and Nokia X3-00 for which it was never done... and see the difference...
@ pavilion_alex BTW I re-read your post.. and you have mentioned that you have successfully updated and not re-installed...
Attachments:
OVI Suite Nokia 5800xm.png ‏121 KB
OVI Suite Nokia X3-00.png ‏119 KB

Hi problem with ovi suite

Hi This is first time i have used the discussion board so many apologies if this has been asked before. Up to a few days ago i connected my N8 to my computer and the nokia ovi suite opened once the connection between phone and pc was successful. This last two days i have a successful connection but unable to open ovi suite to back up my messages pictures etc. I have clicked on the green ovi suite icon to open it and it just keeps telling me that ovi suite has stopped working and not responded to my request. Please please help. I am not technically minded so basic reply would be appreciated lol. Thanks

Try re-installing / updating it.. The latest version can be downloaded from here ...

OVI Suite 2.2.0.245 and Thunderbird 3.1 sync

Hi to all,
I have been using OVI Suite 2.2.0.241 with TB 3 previously and with some ups and downs the sync process was acceptable.
Unfortunately the world goes on, so I upgraded to Thunderbird 3.1 and the Sync extension wasn't working anymore. I decided to take the risk and force the extension's compatibility and it started working again.
Bad luck again, Nokia came out with OVI Suite 2.2.0.245, so I decided to uninstall the previous version to install the latest... To discover that Thunderbird is not recognized anymore by OVI Suite!
I have tried several times to reinstall or repair OVI, but with no result: the only client listed in the options is Outlook Express, which isn't even installed on my PC!!
Anyone experiencing the same problem or -even better- anyone got around this problem?
BTW, this doesn't seem to affect those who upgraded both TB and OVI without uninstalling.
Cheers,
Alex

Hi,
Looks like we've found a workaround in that discussion.
Good luck

Ovi Suite (Codecs) / k-lite etc and Windows Media ...

I was using K-Lite codec pack, Cyberlink Power DVD 10 and Divx Plus player in my PC (Win XP SP3 and WMP 11) until I get a nokia phone I was able to play mp4 videos (regular and also 1080p and 720p) in Windows media player and all other players. (Haali Splitter inside k-lite codec pack was preferred filter.)
FFDSHOW video were manually set merit unlikely...
So by my choice H.264 codec preference of me were Cyberlink 10 or Divx H.264...
And I installed latest ovi suite 2.2.1.23 and it installed own filters by default. (inside k-lite codec tweak tool it says unknown third party filter ......)
It's selecting Nokia & Emuzed codecs for playing videos. standard definition mp4's and also smaller ones working without problems in windows media player (and media player classic) but not 720p and 1080p videos (they're playing only audio- and before that giving an error) (When I selected internal filters in media player classic 720p and 1080p videos are working in mpc)
> Giving This Error in MPC <
Media Type 0:
Video: MPEG4 Video (H264) 1920x1080 23.98fps 3156kbps
AM_MEDIA_TYPE:
majortype: MEDIATYPE_Video {73646976-0000-0010-8000-00AA00389B71}
subtype: Unknown GUID Name {4A4D6EE6-9C4E-4EFE-81EE-41FF261FE190}
formattype: FORMAT_VideoInfo {05589F80-C356-11CE-BF01-00AA0055595A}
bFixedSizeSamples: 0
bTemporalCompression: 1
lSampleSize: 1
cbFormat: 139
VIDEOINFOHEADER:
rcSource: (0,0)-(0,0)
rcTarget: (0,0)-(0,0)
dwBitRate: 3156559
dwBitErrorRate: 0
AvgTimePerFrame: 417047
BITMAPINFOHEADER:
biSize: 75
biWidth: 1920
biHeight: 1080
biPlanes: 1
biBitCount: 0
biCompression: H264
biSizeImage: 0
biXPelsPerMeter: 0
biYPelsPerMeter: 0
biClrUsed: 0
biClrImportant: 0
pbFormat:
0000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0020: 4f 2a 30 00 00 00 00 00 17 5d 06 00 00 00 00 00 O*0......]......
0030: 4b 00 00 00 80 07 00 00 38 04 00 00 01 00 00 00 K...€...8.......
0040: 48 32 36 34 00 00 00 00 00 00 00 00 00 00 00 00 H264............
0050: 00 00 00 00 00 00 00 00|03 00 00 1a 67 64 00 28 ............gd.(
0060: ac 24 88 07 80 22 7e 5c 04 40 00 00 03 00 40 00 ¬$ˆ.€"~\.@....@.
0070: 00 0c 23 c6 0c a8 00 05 68 ce 32 c8 b0 00 00 00 ..#Æ.¨..hÎ2È°...
0080: 00 00 00 00 00 00 00 00 00 00 00 ...........
I tried to back my own splitter selections (haali) I used codec tweak tool. And Everything back to normal. But this time when I add a video (only mp4- avi's work fine) to nokia ovi suite's (or nokia photos) library, the video not appearing in library. (it's actually in database but not showing) Until uninstalling-reinstalling ovi suite and deleting C:\Documents and Settings\"MYUSERNAME"\Local Settings\Application Data\Nokia I cannot add any mp4 video to library.
so I have just two option
1- Use external media players only (like mpc, gom player, power DVD) and not opening mp4's in WMP
2- Not using all features of nokia ovi suite... (not being able to send mp4/avc videos to directly from ovi suite & also from phone to PC ovi suite library)

After installing OviSuite3.x on Windows7 it broke all mp4 files. OviSuite installed several Emuzed* filters. Most mp4 files no longer worked, video stuttering and/or audio missing.
Setting a merit "Do not Use" for all Emuzed* filters did not help, players still was given EmuzedMP4 source filter by DirectShow pipeline.
Then sort of disabling it by adding ":" character to the start of CLSID id in a registry did not help. This is a trick what InstalledCodec.exe does when choosing "Disable filter" but was not working for me.
Finally made it work, uninstall one codec and now all mp4 files are handled by HaaliSplitter and ffdshow codecs.
- open dos prompt as an administrator user
- cd "c:\program files(x86)\common files\nokia\codecs"
- regsvr32.exe /u emzmp4source.dll
You can open a dos prompt in admin mode
- click winmenu icon in a desktop bottom left corner
- type in the command to run "cmd"
- press CTRL+SHIFT+ENTER and application is run with an admin privileges
Nokia please do not mess with MP4 codecs, thank you.

Ovi Suite 3.1.0.84 and slow/failed software search

With Ovi Suite 3.1.0.84 the checking for new software for Ovi Suite and telephone software is SO slow? Especially looking for update for phone (C6-01) is taking ages or I get a timeout with some message of my firewall or proxy settings or something like that. But that is all fine and I don't use no proxy nor did I set a proxy setting somewhere.

Don't know if I should be in this discussion as my version is 3.1.1.80, newer, but even so, it does not resolve an issue mentioned here: slowness. I started BACKING UP yesterday evening; process it's moving along, has not hung, but this morning, 12 HOURS LATER, it is only at 56% (using Vista Business, which is Windows 7-like not Vista-consumer like). This promises to be a 24-HOUR BACKUP, hey, I need my phone! What good is this? And if I ever need to RESTORE from the backup copy, do I want to wait 24 HOURS for that?!
Can someone please tell me if it's slow the first time? After this first pain, will it be fast?

Bug with ovi suite 2.2.1.23 and java programs

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