Bursting - empty tag not being cleared in email channel loop

If you check the following, I pass the cust num and email address to the email delivery channel for the subject line.
<xapi:message id="222" to="[email protected]" attachment="true" subject="Unigas Statement to be emailed to ${CUST_NUM} to ${EMAIL}">
Problem is, that if the cust num or email address tag is empty, the previous tag value is used! its like its not being "cleared" between bursting loops.
Using 5.6.3 EBS.
Rob
http://www.scnet.com.au

Since your email is failing I am going to assume the rest of your script is working.  So I am looking specifically at these lines:
  $process = '../includes/process_mail.inc.php';
    if (file_exists($process) && is_readable($process)) {
        include($process);
The things that need to be confirmed here are that the path is right and it has proper permissions.  Have you tried eliminating that "and" statement in your "if" and see if those work independently.  I have a feeling that if the path is right that the file does not have the proper permissions on your server for global read access which would make, "is_readable" fail and thus end your script.
Can you test those and post back?

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