Business Rules Do Not Execute When Saving a Form

When saving a form the attached business rules are not executing. Sometimes we are unable to validate business rules via AAS. When this happens we do a security refresh from Planning to Essbase and Essbase to Shared Services. At other times, we bounce planning and even Essbase and this seems to fix the problem. Today we have tried every combination (bounce planning, Essbase, AAS) and we are able to at least validate biz rules in AAS but we (i.e., users) are uanble to execute the biz rule when they save via the planning form. There are no issues running the biz rules when saving the form using an administration account. Can someone explain what's going on or provide direction as to why this problem happens and how to fix this issue?

Hi,
Well is your version 9.3.0.1? If yes then you have my sympathies :). We too have this version and face similar problems with Business Rules. Usually things come back to normal after following the steps mentioned above. However what I would want to know is the following:
1) From where are you running the Business rules? I am asking this because if you are trying to run from Smartview then I would suggest you look at the time it takes for the Business Rules to execute. If it excedes the timeout settings then it will exit out. However the BR might still be running in the back ground. This you can confirm by looking at the data.
2) Have you checked if you have installed all the patches?
Hope it helps.
Regards,
Amol

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    at com.hyperion.hbr.db.DBGroups.getGroupsForGroup(Unknown Source)
    at com.hyperion.hbr.core.GroupManagerServer.getGroupsForGroup(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.getInheritedObjects(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.getUserAccessibleObjects(Unknown Source)
    at com.hyperion.hbr.core.AccessHash.getCurrentAccess(Unknown Source)
    at com.hyperion.hbr.core.AccessHash.canLaunch(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.canLaunch(Unknown Source)
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    at com.essbase.eas.framework.server.application.DefaultCommandDispatcher.dispatchEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
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    at com.essbase.eas.server.AppManServlet.doPost(Unknown Source)
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