Business Rules issue

Hi All,
Please help me to resolve below issue.
When my client logged in to EAS console ,she can execute Business rules successfully but after 30 mins again when she try to execute same Business rule she gets error message as
*"You must be connected to database to execute a rule"*
Please let me know what would be the issue and how to resolve this??
Thanks in advance..
Regards
Vishal

Hi Vishal,
This error comes when Planning web and AAS Server and Client Machine are not of same patch.
To check it:
go to Help->About at the following locations:
Planning Web
Analytic Administration Services Server
Analytic Administration Services Client Machine(s)
If you have Planning 9.3.a.b.c then HBR version must be 9.3.a.b.c and also on AAS server and AAS client machines.
Cheers...!!!

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    Hi,
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