BW Hierarchies sometimes not showing as pick list

Hi,
we have created a Crystal Report that uses a parameter that should be picked from a BW hierarchy (a cost center group). We created the report and published it via the BW publisher to BO and then included it with an iView in the BW Portal.
Now when I log on to the portal and call the report, I'm presented with the static pick list (top 200 values) most of the time instead of the hierarchy view (as described in http://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReportsandBWquery+elements in the lower part of the article)
When I then log on to the CMC and call the report there, I first get the flat list, too, but when I call the report 2 or 3 times, I get the hierarchy view. When I now go back to the BW Portal, I get thet hierarchy view there as well...
any idea what causes this issue? How can I influence which selection screen is being displayed? (particularly as I don't want everyone to have to log on to CMC first...)
Thanks...

Hi Duncan,
thank you for your reply. It's really sort of tricky.
After the pick list is up and ready once, It'll be shown fine from that point on until, I assume, my CMC login expires.
So maybe it's some permission problem?
I just tested the following:
<ul>
<li>log into portal, call report -> flat list
<li>log into CMC -> call report (does not have to be the same, just has to have a hierarchy pick list, a simple report does not do the trick) -> check that it has the hierarchy pick list
<li>go back to the portal, call the report again -> hierarchy pick list comes up ok
<li>log off from CMC
<li>go back to the portal, call the report again -> flat list again...
</ul>
the whole thing works the same when I replace CMC by InfoView. The strange thing is that I have to log in to Infoview the first time I call the report from the portal (even though we have SAP credentials in BO), but this does not seem to be sufficient. I have to call one of the reports in Infoview or CMC first to make it work from the portal.
Concerning the trace, I'll have to look into this together with our sysadmins, but I'll see what I can get.
Thanks again for your ideas,
cheers
MU

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 Dim OrderID As String = ""
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 orders.GetByKey(Convert.ToInt32(reader(0)))
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 Delivery.NumAtCard = orders.NumAtCard
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 Delivery.DocDueDate = DateTime.Today
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 Delivery.DocCurrency = orders.DocCurrency
 Delivery.DocDueDate = orders.DocDueDate
 Delivery.DocObjectCode = SAPbobsCOM.BoObjectTypes.oDeliveryNotes
 Delivery.ShipToCode = orders.ShipToCode
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 'If (count > 0) Then
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 Dim oPickList As PickLists = DirectCast(vCompany.GetBusinessObject(BoObjectTypes.oPickLists), PickLists)
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 If i > 0 Then
 Delivery.Lines.Add()
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 End If
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 Delivery.Lines.BaseEntry = oPickList.Lines.OrderEntry
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 Delivery.Lines.BinAllocations.BinAbsEntry = oPickList.Lines.BinAllocations.BinAbsEntry
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 Continue For
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 End Try
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 ErrDetails.AppendLine(" Unable to create Delivery note for Order: " & OrderID & " " & vCompany.GetLastErrorCode() & ":" & vCompany.GetLastErrorDescription())
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 ErrDetails.AppendLine("Successfully created Delivery note for Order:" & OrderID) ' & " as requested by " & UserEmail & ".")
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 Delivery = Nothing
 BusinessOrders = Nothing
 BusinessDelivery = Nothing
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 'BusinessOrders = Nothing
 End Using
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 ErrDetails.AppendLine(" Error generating Delivery note for Order: " & OrderID & " " & ex.ToString())
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 If Not String.IsNullOrWhiteSpace(ErrDetails.ToString) Then
 My.Computer.FileSystem.WriteAllText(_LogPath, (ChrW(13) & ChrW(10) & ChrW(13) & ChrW(10) & "Errors encountered while registering data on " & System.DateTime.Now.ToString("F") & ".Errors:" & ChrW(13) & ChrW(10) & Me.ErrDetails.ToString), True)
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BW Hierarchies sometimes not showing as pick list

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