C4795 network connection

Installed UVerse w/new router, SSID and passcode.  Cannot install software/driver package from HP (do not have CD) to make changes.  Download stops shortly after starting installation with message "cannot find file" and shows 'auto??'
Have attempted several times and installed updates to driver and set-up.  Appreciate help!
ajoe126

Hi ajoe126,
Welcome to the HP Forums!
I understand that you are getting the message cannot find file during the installation of your HP Photosmart C4795, and I am happy to help you with this issue!
For further assistance, I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.  
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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