Call Forwarding Menu Selections

BB Curve 8310- When I choose the option Call Forwarding I used to get 5 options, the first two being radio buttons. The first option was "All Calls" and I forget what the second was. For some reason, I have lost the first two options. All I get is: If Busy, If No Reply, and If Not Reachable. How do I get the missing options back? AT&T just gave me a new phone. Nice, but didn't solve the issue.

Guess what Lorrie. I got the two selections that disappeared today when I got new SIM cards from AT&T. I first got my Blackberry in June this year and there were 5 options until last week for some unknown reason. I now have 5 as you should too. All my friends that have a Blackberry Curve 8310 have 5 options, the first two being radio buttons. I checked with all of them to see if I was going crazy. I wasn't.

Similar Messages

Lost call forwarding menue on iphone 4s

i lost call forwarding and call waiting menues in my iphone 4s, please can any one help to recover

These options should be under Settings > Phone.
If you don't see them there, you should contact your cellular carrier.

Why do I have to set call forwarding 3 times every time?

I have an iPhone 5s running 7.1.1. Every time I have to set my call forwarding I have to enter the number that I want to forward to (doesn't the phone store this?) and I have to set it 3 times. I go to Settings-->Phone-->Call Forwarding then select the slider to on (my number I have forwarded to previously is not in the list. I type in my number and select Back. The number isn't saved and the slider is still off. I click the slider and am directed to enter the number to forward to. I type in number a choose Back. The number isn't saved and the slider is still off (again). I select the slider to turn Call Forwarding on (3rd time). I input number and select back and FINALLY the call forwarding is set. Come on Apple. I would expect this from droid junk, not you. Anyone else having this problem?

Try a Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.

8330 call forwarding icon won't disappear

I have a 8330 and I cannot get the call forwarding icon to disappear. Last week I had to forward my number to my office number. I then got a new phone number on this curve. I can make and receive call normally. But the call forwarding icon is still on the top of the screen. When I go into the call forwarding menu it shows calls being forwarded to my office. If I try to change that to "do not forward" the phone tries to make a call but I get the "Your call cannot be completed as dialed". I have also tried to change the call forward number but same result as above. Anyone have any ideas?!?!?

rgrayoh wrote:
Can anyone tell me how you do "Call Forwarding" and stop "Call Forwarding on my 8330?
This should help you
http://supportforums.blackberry.com/rim/board/message?board.id=8300&thread.id=9010
Nurse-Berry
Follow NurseBerry08 on Twitter

Call forwarding question

Hi All,
I have an odd requirement: my users want to be able to forward externally only the caller is external. i.e. I call Joe internally, and although he has a forwarder to go to his mobile, it will ring him through Lync. Is that possible? If
I call from an external landline to will be forwarded to his mobile.
Thanks
Craig

Yes, it's possible. by configure simultaneous ring to mobile and lync.
To set up call forwarding and simultaneous ring, do the following:
In the Lync main window, in the lower-left corner, click the Call Forwarding menu
, and then click
Call Forwarding Settings.
In the Lync – Options dialog box, click Forward my calls to:, and then do one of the following:
Click another of your numbers, such as your mobile phone.
Click New Number or Contact, and then search for or click a contact in the dialog box that is displayed.
Click Simultaneously ring, and then do one of the following:
Click another of your numbers, such as your mobile phone.
Click New Number, and then type a new number in the dialog box that appears.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"

Hey how are you guys listen i have an iphone 4s the one i use with the H20 CARRIEr and i trying to enable the option call forwarding and when i type tho number i go back and i notice to the call forwarding it turning off as soon i back to the main menu ?

hey how are you guys listen i have an iphone 4s the one i use with the H20 CARRIEr and i trying to enable the option call forwarding and when i type tho number i go back and i notice to the call forwarding it turning off as soon i back to the main menu ?

There are a lot of posts in the forums today with people having problems with iMessage. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
I would just wait it out - I'm sure it will be sorted out soon.

UCCX 8.0(2) caller unable to select menu option while in queue

Hi CC Community,
I am doing a UCCX 8.0(2) Premium installation with CME 7.1 and have configured an ICD script which sends the call to the available agent. I have configured the queue such that the caller can select a menu option after listening to the queue music if he needs to exit from the queue and leave a voice mail message.
I have done this before in the 5 and 7 versions but i find this wierd behaviour in 8.0(2) where the caller is unable to make a menu selection while waiting in queue. Has anyone else faced this on 8.0(2)? Any suggestions?

Hi,
I have the same experience here with CME 7.1 and UCCX 8.0.2
The user can make some choice in the menus (so the DTMF are working fine) but when he's in the queue, the DTMF are not working anymore to make a choice in a menu ?!
Did you solve it ?
Thanks you in advance !
Thierry

History of call forwarding

Dear all,
Where can I find the history of the call forwadind? I have a Skype Number and call forwarding enabled but I can´t see the calls in the history. For example, last week I received a call forwarded to my phone and today I am looking for this number but I couldn´t find. I want to see this because last month 30 USD (3 charges or 10 USD) was charged to my account and I want to see why I spent this much.
Thanks in advance.

Hi,
you can see history of call forwarded calls in your Usage
Try changing the selection in the "Show" dropdown menu - you might have it set to Calls only (not Call forwarded or All).

Unity 4.0 - Call Forwarding and Voice Mail

Here is the situation:
We have a DN (5301) that is not associated with a Unity mailbox but is on a 7970 phone. This extension is an "on call" number that is always forwarded to a technicans phone (local 4 digit ext or cell phone).
When a person calls 5301 I want the voicemail of the final destination to answer.
For instance if I had 5301 forwarded to 2000 - I would want 2000's voicemail to answer.
Is there a way to set this up?
Thanks in advance.
Jeff

Hi Jeff,
Sadly this cannot be changed until Unity 5.x (the ability to choose "Last Redirecting Number" in not available in any other Unity version);
Here are the Unity 5.0 release notes;
Route Forwarded Calls by the First or Last Redirecting Number
Cisco Unity supports the option of routing calls based on either the first or last redirecting number when a call is forwarded to Cisco Unity.
Note the following:
This option requires Cisco Unity-CM TSP 8.1(2) or later.
This option is not supported by integrations through PIMG units.
This option can be changed through the Advanced Settings Tool (AST), which is available in Tools Depot.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/release/notes/501curelnotes.html#wp507371
Call Information Exchanged by the Phone System and Cisco Unity
The phone system and Cisco Unity exchange call information to manage calls and to make the integration features possible. With each call, the following call information is typically passed between the phone system and Cisco Unity:
â¢The extension of the called party.
â¢The extension of the calling party (for internal calls) or the phone number of the calling party (if it is an external call and the phone system supports caller ID).
â¢The reason for the forward (the extension is busy, does not answer, or is set to forward all calls). There is also a reason code for Direct Calls.
Cisco Unified Communications Manager SCCP and SIP trunk integrations can also provide the following call information (the choice of first and last redirecting number is set in the Advanced Settings Tool, which is available in Tools Depot):
â¢Called number
â¢First redirecting number
â¢Last redirecting number
Note Cisco Unity can use either the first redirecting number or last redirecting number, depending on the setting in the Advanced Settings Tool, which is available in Tools Depot.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/design/guide/5xcudg060.html#wp1040786
If this was just a one-up type of setup you can configure a Voicemail profile (in CCM) for 2000 and apply it to 5301 that will allow this type of Call Forward to 2000's mailbox. The fact that you need this for Multiple Tech's will not work. Is there any way the Techs could use a Shared Line? Then these solutions could be adapoted.
Or in Unity set up Alternate Extensions so that User A is an Alternate Extension for User B etc. Sharing a Cisco Unity Voice Mail Box between Two or More IP Phones
Configure Alternate Extensions
Open the Unity System Administrator web page.
Navigate to the subscriber's profile. Select Subscribers > Find and Select a Subscriber > Enter Subscriber Information then click Find and click the Subscriber's name for the subscriber that owns the primary phone (2000).
When the subscriber page comes up, select the Alternate Extensions option and click Add.
Enter the alternate extension number (in this case 5301) and click the Save icon.
From this good Unity doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_configuration_example09186a008015ceec.shtml#steps
Hope this helps!
Rob

Call forward to external number which has auto attendant

Hi
I am a voice administrator in my company
I want to forward all of my calls to my Other location's number.
Other location has only POTS line and to reach my extension user needs to go through Auto attendant menu.
Is it possible to enter a digit pattern in call forward destination in CUCM so that it can take care of Auto attendant menu of my Other location and land on my number?
We have CUCM 8 running.
Please help!!
Ashwin

Hello Ashwin,
"Other location has only POTS line and to reach my extension user needs to go through Auto attendant menu."
What type of phone system and voice mail is providing the auto attendant?
How are the POTS lines(analog only correct?) terminated into the phone system?

Support Line - Call Forward All through Hunt Pilot to cell phone

I know I may be beating a dead horse, but I've found so much help in these forums that I figured I'd give it a shot.
We have a Cisco Unified Communications Manager Business Edition and we are running into a configuration issue. What we would like to do is to create an emergency support line for our IT staff. The way we would like this to function is that a caller dials a number, CM accepts the call and dials out to our IT staff's cell phone numbers in a round-robin fashion. To avoid the caller getting dumped into the IT staff's voice mail on their cells, we would like the staff member to have to dial a number to accept the call. If there is no answer, the call rolls to the next cell number. If no one is available, the caller should be directed to Unity Connection to leave a message. Unity then will send out text and email messages to the support staff.
I know that we can use Unity to perform an assisted transfer, which will require the user to press "1" to accept the call, and we are able to get Unity to send out the notifications (text and email) when a voice message is left. The issue is with Call Manager making the outbound calls to the cell phones.
What we have attempted is to setup DNs that call forward all to the users cell numbers. These DNs have been added to a Line Group, which has a Hunt Pilot attached to it. Any time this pilot is called, we get a reorder. Using the DNA, we see that "no device is associated with the DN", which is under the DN for the first users cell forward. If we add that DN as a second line to that users IP Phone (7940), then the call into the Hunt Pilot rings that line on the IP phone, not the CFA to the cell phone.
After weeks of digging around, it seems as though CFA in a Hunt is just not possible. My boss wants official word from Cisco about this, but TAC doesn't seem to want to help due to service contract issues (which blows my mind, as we have opened several cases in the past two months for configuration related issues). Our Business Edition came with Contact Center Xpress, although we do not have the resources available to install it. If CCX will carry out this task, that might be enough to push management into getting another server to support this, but without being able to play around with it, I don't know.
If anyone has any suggestions on how to make this work, I would GREATLY appreciate the help!
Thanks in advance,
-Geoff

Hi Geoff,
Always interesting isn't it :)
Call Forward settings on individual Hunt member phones are ignored when presented a call via the Hunt feature. Here is a clip;
The concept of hunting differs from that of call forwarding. Hunting allows Cisco CallManager to extend a call to one or more lists of numbers, where each such list can specify a hunting order that is chosen from a fixed set of algorithms. When a call extends to a hunt party from these lists and the party fails to answer or is busy, hunting resumes with the next hunt party. (The next hunt party varies depending on the current hunt algorithm.) Hunting thus ignores the Call Forward No Answer (CFNA) or Call Forward Busy (CFB) settings for the attempted party. This also applies to CFWD ALL settings.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803edabe.html#wp107892
So, any Forwarding settings have to be done on the Hunt Pilot itself. These Destination settings (on the Hunt Pilot) need to be configured to go to the Unity Voicemail Pilot # or perhaps this is where you Forward out to the Cell #;
Hunt Forward Settings
Forward Hunt No Answer - When the call that is distributed through the hunt list is not answered in a specific time, this field specifies how to forward the call.
Destination This setting indicates the directory number to which calls are forwarded. (This can be the Directory Number of the Unity VM Pilot)
Forward Hunt Busy - When the call that is distributed through the hunt list is busy in a specific time, this field specifies how to forward the call.
Destination This setting indicates the directory number to which calls are forwarded. (This can be the Directory Number of the Unity VM Pilot)
Maximum Hunt Timer - Enter a value (in seconds) that specifies the maximum time for hunting.(Used in conjunction with Forward Hunt Busy)
Maybe you could leverage these Unity Connection configs to achieve your desired results. These will ensure that the Message is not left unattended;
Cascading Message Notification
Cascading message notification allows you to send notifications to a widening circle of recipients. Cisco Unity Connection continues to send notifications according to the devices you selected until the message has been saved or deleted by a recipient.
For example, to create a cascade of message notifications for your Technical Support department,
Chaining Message Notification
Message notification can be set to "chain" to a series of notification devices if an attempt to send notification to the first selected device fails. The definition of failure to a notification device is based on the options you select for retrying a device that is not answered or is busy.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_mac/guide/2xcucmac040.html#wp1132107
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_mac_cmbe/guide/6xcucmbemac040.html#wp1132107
Hope this helps!
Rob

Call Forwarding Breaks with iOS 8.3 Update on iPhone 6 and iPhone 6 Plus with AT&T

Ever since the iOS 8.3 Update, call forwarding is no longer working on my iPhone 6 Plus. I have spent dozens of hours troubleshooting with both AT&T Advanced Business Technical Support as well as many hours with top technicians from Apple at my local Genius Bars.
This is a critical bug for me as I used to use the call forwarding option multiple times a day, EVERY DAY, because when I am in certain business locations my mobile phone gets no reception and calls go right to voice mail. I need to have them forwarded to the land line I'm located at.
APPLE, PLEASE HELP!!!
I've done extensive testing, and this seems definitely to be related to Apple iOS 8.3, and it seems to be specific to the iPhone 6 and iPhone 6 Plus ONLY.
To illustrate the EXACT problem:
A: Settings -> Phone -> Call Forwarding
B. Call Forwarding - Turn on
C. Enter Number and return to previous screen by touching the blue "Call Forwarding" to return to previous screen.
D. Call forwarding button is "green" for a split second, then returns to previous OFF state and no forwarding number is displayed. DOES NOT WORK.
NOT AN AT&T PROBLEM. IF SOMEONE IS EXPERIENCING THIS WITH OTHER CARRIERS PLEASE COMMENT HERE.
Further validation this is isolated to iOS 8.3 on the iPhone 6 and 6 Plus ONLY and not the sim card from AT&T...
Here are the latest steps I did with my AT&T sim card and my wife AT&T sim card (she has an iPhone 5s):
1. Removed my sim and put it in the 5s. The phone said that a "carrier update" was required and I selected "NO" to that prompt. Call forwarding functionality worked as expected on the 5s running iOS 8.3
2. I removed the sim from the 5s and re-inserted it. This time I selected "YES" to do the carrier update to eliminate that as a variable, and the call forwarding functionality still worked as expected.
3. I then placed my wifes sim in my 6 Plus. Call forwarding functionality does NOT work on the 6 Plus (was not prompted for carrier update). Also, keep in mind this is my second phone (Apple provided me with a new iPhone 6 Plus when they couldn't resolve the problem at the Genius Bar after hours of troubleshooting).
Note: I did one additional test which as interesting: I put my sim in the 5s and turned call forwarding "on". Then, I put the sim back into my 6 Plus. The calls were still being forwarded to the number I put in while it was in the 5s, but the call forwarding interface in the 6 Plus showed that it was NOT forwarding calls. I could not turn OFF the call forwarding from the 6 Plus and had to put the sim back into the 5s in order to turn off the call forwarding.
If anyone has an update on this, or any other suggestions please advise! This is a critical issue for me as when I travel and when I am in poor areas of reception I need to forward calls. This is a featured I was using multiple times a day, EVERY DAY.
APPLE????????? HELP!!!!!!

Yes, I am dealing with this right now on at&t with a 6 plus. I've been down the same road as you. I got it to work with a windows phone yesterday but not my 6 plus when I switched back to the iPhone. My wifes 6 works fine. I believe it is an at&t issue and not an 8.3 issue. After dealing through several levels of support at at&t, they are telling me it has to do with their transition to hd voice. Some people are having this issue because they are updating their system and some peoples phone profile, on phones that have hd voice capabilities, are not getting added to their line and call forwarding will not work without it. I have a trouble ticket open to their engineering dept and they promise it will work for me on or before the 24th of april. Engineering has to build my phones profile so call forwarding will work with my iPhone.
This is frustrating because like you, I need to forward my calls because I have no signal in my office and need to forward to another phone so I can get my calls. If at&t would quit dragging their feet and enable wifi calling, this wouldn't be an issue for me. I would suggest you put more pressure on at&t and escalate this until it gets resolved. Or put your sim in a phone that does not have hd voice capability and see if it works then.
Good luck. I'm keeping my fingers crossed this will be fixed for me on or before the 24th. We'll see.
EDIT: I see you did put it in another phone and it worked. That backs up that the issue is at&t and their hd voice upgrades. They had no explanation as to why some work and some don't, but have them make sure a profile for your phone is on the line. If not, they'll need to build one for the phone so that it''l work. At least that's the story for now. Like I said, I'll know more in a day or two.

Call Forwarding Number on 3G Not Retained as it was on Original iPhone

On the original iPhone I could turn call forwarding on and off and the number I had set to have calls forwarded to was retained when I turned forwarding back on. With the 3G the number to be forwarded to needs to re-entered each time I turn call forwarding back on.
I called Apple support and also spoke to AT&T support but they were not able to provide any useful information as to why this is or if the feature is not available any longer on the 3G.
Does anyone have any info on this and/or know of a way to have the forward to number "stick"?

I have a new iPhone 3G and I have the exact same question. I used to have a Palm 750 (Mobile 6), and it had that feature, but on my new 3G, I have to reenter the call forward number every time, unless I am missing sometime. Seems ridiculous. It should maintain a list of at least 3-5 recently call forwarded numbers, as most persons would only have a select few numbers that they would ever call forward. Also, my Palm 750 had a special icon on the face page showing that I had the call forwarding feature turned on. That was a nice reminder, if I left that building and forgot to un-forward my calls.

"Document Numbering" & "Relate Series To Document" Menu Selection

Hi Guys,
I am confused with the database that I am seeing. I am currently running SBO 2007A (8.00.177) PL 38.
I have 2 databases both are the same version 800177 but I am seeing a strange thing.
In the one database under "Administration -> System Initialization -> Document Numbering" I am seeing two selections namely: "Relate Series To Document" and "Numbering Series"
In the other one database under "Administration -> System Initialization ->" I just have one menu selection called "Document Numbering"
I am confused. Can someone please tell me why for the document numbering I have seeing two different menu items and windows to define number series and assign it to the documents.
Thanks very much.
BR,
Jimmy

Hello,
Can you please check in both of the Databases whether under Administration > System Initialization > Company Details > Basic Initialization Tab > Permit More than one document type per series is ticked.
In which the above will be ticked, the two windows will show whereas where the above tickbox is not checked the one window of Document Numbering will be shown.
Hope it clarifies.
rgds,
Jitin Chawla

File Upload/Menu Select Option

I have a form that needs to have a combination of a file
upload or a menu select option. The client I have been
working with wants to use an insert form to insert a new
record. If the file that they want doesn't have the filename
their looking for in the menu list, they want to use the
option of uploading a file. I'm having trouble combining the
processing script for this and was wondering if anyone can
help me put this together; it's an interesting challenge.
PHP:
$editFormAction = $_SERVER['PHP_SELF'];
if (isset($_SERVER['QUERY_STRING'])) {
$editFormAction .= "?" .
htmlentities($_SERVER['QUERY_STRING']);
if ((isset($_POST["MM_insert"])) &&
($_POST["MM_insert"] ==
"form1")) {
define('UPLOAD_DIR', '../../photos/staff/');
$file = str_replace(' ', '_',
$_FILES['staff_photo']['name']);
$permitted = array('image/gif', 'image/jpeg',
'image/pjpeg', 'image/png');
$typeOK = false;
foreach ($permitted as $type) {
if ($type == $_FILES['staff_photo']['type']) {
$typeOK = true;
break;
if ($typeOK) {
switch($_FILES['staff_photo']['error']) {
case 0:
if (!file_exists(UPLOAD_DIR.$file)) {
$success =
move_uploaded_file($_FILES['staff_photo']['name'],
UPLOAD_DIR.$file);
if ($success) {
$insertSQL = sprintf("INSERT INTO staff (staff_name,
staff_position, staff_subposition, staff_desc, staff_photo,
staff_spec_1, staff_spec_2, staff_spec_3, staff_spec_4,
staff_spec_5) VALUES (%s, %s, %s, %s, %s, %s, %s, %s, %s,
%s)",
GetSQLValueString($_POST['staff_name'], "text"),
GetSQLValueString($_POST['staff_position'], "text"),
GetSQLValueString($_POST['staff_subposition'], "text"),
GetSQLValueString($_POST['staff_desc'], "text"),
GetSQLValueString($_POST['staff_photo'], "text"),
GetSQLValueString($_POST['staff_spec_1'], "text"),
GetSQLValueString($_POST['staff_spec_2'], "text"),
GetSQLValueString($_POST['staff_spec_3'], "text"),
GetSQLValueString($_POST['staff_spec_4'], "text"),
GetSQLValueString($_POST['staff_spec_5'], "text"));
mysql_select_db($database_wvgsadmin, $wvgsadmin);
$Result1 = mysql_query($insertSQL, $wvgsadmin) or
die(mysql_error());
if ($Result1) {
$insertGoTo = "staff_list.php";
if (isset($_SERVER['QUERY_STRING'])) {
$insertGoTo .= (strpos($insertGoTo, '?')) ? "&" : "?";
$insertGoTo .= $_SERVER['QUERY_STRING'];
header(sprintf("Location: %s", $insertGoTo));
} else {
$result = "Error uploading $file. Please try again.";
break;
case 3:
$result = "Error uploading $file. Please try again.";
default:
$result = "System error uploading $file. Contact
webmaster.";
} else {
$result = "$file cannot be uploaded. Acceptable file
type: .gif, .jpf, .png";
HTML FORM:
<form method="post" name="form1"
enctype="multipart/form-data" action="<?php echo
$editFormAction; ?>">
<table width="80%" align="center" cellspacing="0"
border="0">
<tr valign="baseline">
<td nowrap align="right">Select Photo:</td>
<td><select name="staff_photo">
<option selected="selected"></option>
<?php buildImageList('../../photos/staff/'); ?>
</select>
<span class="small"> (If
there is no photo
available, please choose 'No-Phot-Available.jpg' or 'No
photo')</span></td>
</tr>
<tr valign="baseline">
<td nowrap align="right">Upload Photo: </td>
<td><input name="staff_photo" type="file" />
</td>
</tr>
<tr valign="baseline">
<td nowrap align="right"> </td>
<td><input type="submit" value="Insert
record"></td>
</tr>
</table>
<input type="hidden" name="MM_insert" value="form1">
<input name="staff_photo" type="hidden" id="staff_photo"
/>
</form>

In this case, I think you might need to
1) Create a transient attribute in the VO.
2) Either create a method in AM to get the file id based on the attachment entity name/id(using PL/SQL) and set the view attribute accordingly
or call a PL/SQL procedure to get the file id in the getter method of the transient attribute.
Look at this forum entry to get the file id.
How to display Attachments on OAF page for different entities
Regards,
Peddi.

Call Forwarding Menu Selections

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