Call list question

Hi,
I have "exported" a call list to interaction center web client. I have opened it and picked the first BP from the list, but when I "finish" the call the BP is not removed from the list. I have also set the staus for the interaction center record as finished. Could you please give me suggestion on how to fix this?
In advance thank you.
Regards Camilla

Hi Camilla,
What version of CRM are you using. You may find relevant OSS Notes based on the version of CRM you are having.
Some of the OSS Notes that could be useful to you are 750035, 1020524, 739314 or check related OSS notes for this. Apparently this is a program error and needs fixing by applying relevant OSS notes.
Regards,
Deepak

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