Call logs are missing after migrating to VM

We recently migrated CUCM 8.6.2 from physical server to VM. Phones are all fine, but some no longer update their Call Logs (i.e. Missing, Recieved, Placed). Doing a Factory reset does a fix for a single phone, but normal reset or reboot doesn't. Can someone think of the possible reason for this?

Can you please try this for one phone check whether its work or not?
** Delete ITL file on the phone
- Go to Settings
- Security Configuration
- Trust List
- Unlock (*##)
- Click on "more"
- Erase ITL file (the phone will be reset by its own)
Br,
Nadeem 
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    [2013-03-26 22:43] upgraded bash (4.2.042-3 -> 4.2.045-1)
    [2013-03-26 22:43] upgraded acpid (2.0.18-1 -> 2.0.18-2)
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    [2013-03-26 22:43] upgraded systemd (197-4 -> 198-2)
    [2013-03-26 22:43] upgraded mesa (9.1-2 -> 9.1.1-1)
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    [2013-03-26 22:43] upgraded libxi (1.6.2-1 -> 1.7-1)
    [2013-03-26 22:43] upgraded qt4 (4.8.4-13 -> 4.8.4-16)
    [2013-03-26 22:43] upgraded bitcoin-qt (0.8.0-2 -> 0.8.1-1)
    [2013-03-26 22:43] upgraded boost (1.52.0-1 -> 1.52.0-2)
    [2013-03-26 22:43] upgraded gstreamer (1.0.5-1 -> 1.0.6-1)
    [2013-03-26 22:43] upgraded gst-plugins-base-libs (1.0.5-1 -> 1.0.6-1)
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    [2013-03-26 22:43] upgraded gdk-pixbuf2 (2.26.5-1 -> 2.26.5-2)
    [2013-03-26 22:43] upgraded gst-plugins-good (1.0.5-1 -> 1.0.6-1)
    [2013-03-26 22:43] upgraded libtracker-sparql (0.14.4-3 -> 0.14.5-1)
    [2013-03-26 22:43] upgraded brasero (3.6.1-1 -> 3.6.1-2)
    [2013-03-26 22:43] upgraded brltty (4.4-3 -> 4.4-4)
    [2013-03-26 22:43] upgraded cgminer (2.11.2-1 -> 2.11.3-2)
    [2013-03-26 22:43] upgraded gnutls (3.1.9-1 -> 3.1.10-1)
    [2013-03-26 22:43] upgraded libcups (1.6.1-6 -> 1.6.2-1)
    [2013-03-26 22:43] upgraded gtk-update-icon-cache (2.24.16-1 -> 2.24.17-1)
    [2013-03-26 22:43] gtk-query-immodules-2.0: error while loading shared libraries: libicule.so.50: cannot open shared object file: No such file or directory
    [2013-03-26 22:43] upgraded gtk2 (2.24.16-1 -> 2.24.17-1)
    [2013-03-26 22:43] upgraded chromium (25.0.1364.172-1 -> 25.0.1364.172-2)
    [2013-03-26 22:43] upgraded polkit (0.109-1 -> 0.110-1)
    [2013-03-26 22:43] warning: /etc/colord.conf installed as /etc/colord.conf.pacnew
    [2013-03-26 22:43] upgraded colord (0.1.28-1 -> 0.1.31-1)
    [2013-03-26 22:43] upgraded colord-gtk (0.1.24-1 -> 0.1.25-1)
    [2013-03-26 22:43] upgraded poppler (0.22.1-3 -> 0.22.2-1)
    [2013-03-26 22:43] upgraded cups-filters (1.0.30-1 -> 1.0.31-1)
    [2013-03-26 22:43] upgraded cups (1.6.1-6 -> 1.6.2-1)
    [2013-03-26 22:43] upgraded dbus-glib (0.100-1 -> 0.100.2-1)
    [2013-03-26 22:43] upgraded iptables (1.4.16.3-1 -> 1.4.18-1)
    [2013-03-26 22:43] upgraded iproute2 (3.7.0-1 -> 3.8.0-1)
    [2013-03-26 22:43] upgraded dhclient (4.2.4.2-1 -> 4.2.5-1)
    [2013-03-26 22:43] upgraded dnssec-anchors (20120422-1 -> 20130320-1)
    [2013-03-26 22:43] upgraded gconf (3.2.5-3 -> 3.2.6-1)
    [2013-03-26 22:43] upgraded perl (5.16.2-4 -> 5.16.3-1)
    [2013-03-26 22:43] upgraded imagemagick (6.8.2.3-1 -> 6.8.4.0-1)
    [2013-03-26 22:43] upgraded emacs (24.2-4 -> 24.3-1)
    [2013-03-26 22:43] upgraded evolution-data-server (3.6.3-1 -> 3.6.4-1)
    [2013-03-26 22:43] upgraded evolution (3.6.3-1 -> 3.6.4-1)
    [2013-03-26 22:43] warning: /etc/gshadow installed as /etc/gshadow.pacnew
    [2013-03-26 22:43] warning: /etc/group installed as /etc/group.pacnew
    [2013-03-26 22:43] upgraded filesystem (2013.01-3 -> 2013.03-2)
    [2013-03-26 22:43] upgraded flashplugin (11.2.202.273-1 -> 11.2.202.275-1)
    [2013-03-26 22:43] upgraded gconf-sharp (2.24.2-2 -> 2.24.2-3)
    [2013-03-26 22:43] upgraded gnome-vfs-sharp (2.24.2-2 -> 2.24.2-3)
    [2013-03-26 22:43] upgraded libgnome-sharp (2.24.2-2 -> 2.24.2-3)
    [2013-03-26 22:43] upgraded gconf-sharp-peditors (2.24.2-2 -> 2.24.2-3)
    [2013-03-26 22:43] upgraded gegl (0.2.0-5 -> 0.2.0-6)
    [2013-03-26 22:43] upgraded geoclue (0.12.0-5 -> 0.12.99-1)
    [2013-03-26 22:43] upgraded gettext (0.18.2-1 -> 0.18.2.1-1)
    [2013-03-26 22:43] upgraded git (1.8.1.5-1 -> 1.8.2-1)
    [2013-03-26 22:43] upgraded gnome-common (3.6.0-1 -> 3.7.4-1)
    [2013-03-26 22:43] upgraded gnome-nettool (3.2.0-1 -> 3.2.0-2)
    [2013-03-26 22:43] upgraded gnome-sharp (2.24.2-2 -> 2.24.2-3)
    [2013-03-26 22:43]
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    [2013-03-26 22:43] Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
    [2013-03-26 22:43]
    [2013-03-26 22:43] (gconftool-2:18626): GConf-WARNING **: Client failed to connect to the D-BUS daemon:
    [2013-03-26 22:43] Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
    [2013-03-26 22:43] upgraded gnome-terminal (3.6.0-1 -> 3.6.1-1)
    [2013-03-26 22:43] upgraded gparted (0.14.1-5 -> 0.15.0-1)
    [2013-03-26 22:43] upgraded gpgme (1.3.1-5 -> 1.3.2-1)
    [2013-03-26 22:43] Warning: Could not load "/usr/lib/graphviz/libgvplugin_gd.so.6" - file not found
    [2013-03-26 22:43] /tmp/alpm_9sCOCH/.INSTALL: line 1: 18644 Segmentation fault (core dumped) usr/bin/dot -c
    [2013-03-26 22:43] upgraded graphviz (2.30.1-1 -> 2.30.1-2)
    [2013-03-26 22:43] upgraded gst-plugins-bad (1.0.5-1 -> 1.0.6-1)
    [2013-03-26 22:43] upgraded gst-plugins-base (1.0.5-1 -> 1.0.6-1)
    [2013-03-26 22:43] upgraded harfbuzz (0.9.9-3 -> 0.9.14-1)
    [2013-03-26 22:43] warning: directory permissions differ on var/log/hp/
    filesystem: 777 package: 775
    [2013-03-26 22:43] upgraded hplip (3.13.3-1 -> 3.13.3-2)
    [2013-03-26 22:43] upgraded hwloc (1.6.1-1 -> 1.6.2-1)
    [2013-03-26 22:43] upgraded i3-wm (4.4-2 -> 4.5.1-1)
    [2013-03-26 22:43] upgraded intel-dri (9.1-2 -> 9.1.1-1)
    [2013-03-26 22:43] upgraded iso-codes (3.38-1 -> 3.41-1)
    [2013-03-26 22:43] warning: /etc/laptop-mode/laptop-mode.conf installed as /etc/laptop-mode/laptop-mode.conf.pacnew
    [2013-03-26 22:43] upgraded laptop-mode-tools (1.62-2 -> 1.63-1)
    [2013-03-26 22:43] upgraded lib32-gettext (0.18.2-1 -> 0.18.2.1-1)
    [2013-03-26 22:43] upgraded lib32-gnutls (3.1.9-1 -> 3.1.10-1)
    [2013-03-26 22:43] upgraded lib32-libcups (1.6.1-1 -> 1.6.2-1)
    [2013-03-26 22:43] upgraded lib32-libxi (1.6.2-1 -> 1.7-1)
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    [2013-03-26 22:43] upgraded lib32-gtk2 (2.24.16-1 -> 2.24.17-1)
    [2013-03-26 22:43] upgraded lib32-libffi (3.0.11-1 -> 3.0.12-1)
    [2013-03-26 22:43] upgraded lib32-systemd (197-1 -> 198-1)
    [2013-03-26 22:43] upgraded lib32-mesa (9.1-2 -> 9.1.1-1)
    [2013-03-26 22:43] upgraded ncurses (5.9-4 -> 5.9-5)
    [2013-03-26 22:43] upgraded lib32-ncurses (5.9-1 -> 5.9-2)
    [2013-03-26 22:43] upgraded lib32-soundtouch (1.7.1-1 -> 1.7.1-2)
    [2013-03-26 22:43] upgraded lib32-sqlite (3.7.15.2-1 -> 3.7.16-1)
    [2013-03-26 22:43] installed lib32-gstreamer0.10 (0.10.36-2)
    [2013-03-26 22:43] installed lib32-orc (0.4.17-1)
    [2013-03-26 22:43] installed lib32-gstreamer0.10-base (0.10.36-4)
    [2013-03-26 22:43] upgraded lib32-wxgtk (2.8.12-1 -> 2.8.12.1-4)
    [2013-03-26 22:43] upgraded libassuan (2.0.3-1 -> 2.1.0-1)
    [2013-03-26 22:43] upgraded libraw1394 (2.0.7-2 -> 2.1.0-1)
    [2013-03-26 22:43] upgraded libdc1394 (2.1.3-2 -> 2.2.1-1)
    [2013-03-26 22:43] upgraded libdvdcss (1.2.12-1 -> 1.2.13-1)
    [2013-03-26 22:43] upgraded libebml (1.2.2-2 -> 1.3.0-1)
    [2013-03-26 22:43] upgraded libgnome-keyring (3.6.0-1 -> 3.6.0-2)
    [2013-03-26 22:43] Users no longer need to be in the 'camera' group to use camera devices
    [2013-03-26 22:43] upgraded libgphoto2 (2.5.0-1 -> 2.5.1-1)
    [2013-03-26 22:43] upgraded libmatroska (1.3.0-2 -> 1.4.0-1)
    [2013-03-26 22:43] upgraded libproxy (0.4.7-2 -> 0.4.11-1)
    [2013-03-26 22:43] upgraded raptor (2.0.9-1 -> 2.0.9-2)
    [2013-03-26 22:43] upgraded redland (1:1.0.16-1 -> 1:1.0.16-2)
    [2013-03-26 22:43] upgraded libreoffice-common (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libreoffice-base (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libreoffice-calc (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libreoffice-draw (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libreoffice-gnome (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libreoffice-impress (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libreoffice-kde4 (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libreoffice-math (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libreoffice-postgresql-connector (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libreoffice-sdk (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libreoffice-sdk-doc (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libreoffice-writer (4.0.1-2 -> 4.0.1-5)
    [2013-03-26 22:43] upgraded libsasl (2.1.23-9 -> 2.1.23-10)
    [2013-03-26 22:43] upgraded libssh (0.5.3-1 -> 0.5.4-1)
    [2013-03-26 22:43] upgraded libwbclient (3.6.12-2 -> 3.6.13-1)
    [2013-03-26 22:43] upgraded lv2 (1.2.0-1 -> 1.4.0-1)
    [2013-03-26 22:43] upgraded sord (0.10.4-1 -> 0.12.0-1)
    [2013-03-26 22:43] upgraded sratom (0.4.0-1 -> 0.4.2-1)
    [2013-03-26 22:43] upgraded lilv (0.14.4-1 -> 0.16.0-1)
    [2013-03-26 22:43] >>> Updating module dependencies. Please wait ...
    [2013-03-26 22:43] >>> Generating initial ramdisk, using mkinitcpio. Please wait...
    [2013-03-26 22:43] ==> Building image from preset: 'default'
    [2013-03-26 22:43] -> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux.img
    [2013-03-26 22:43] ==> Starting build: 3.8.4-1-ARCH
    [2013-03-26 22:43] -> Running build hook: [base]
    [2013-03-26 22:43] -> Running build hook: [udev]
    [2013-03-26 22:43] -> Running build hook: [autodetect]
    [2013-03-26 22:43] findmnt: /etc/fstab: parse error at line 1
    [2013-03-26 22:43] -> Running build hook: [modconf]
    [2013-03-26 22:43] -> Running build hook: [block]
    [2013-03-26 22:43] -> Running build hook: [filesystems]
    [2013-03-26 22:43] -> Running build hook: [keyboard]
    [2013-03-26 22:43] -> Running build hook: [fsck]
    [2013-03-26 22:43] ==> Generating module dependencies
    [2013-03-26 22:43] ==> Creating gzip initcpio image: /boot/initramfs-linux.img
    [2013-03-26 22:43] ==> Image generation successful
    [2013-03-26 22:43] ==> Building image from preset: 'fallback'
    [2013-03-26 22:43] -> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux-fallback.img -S autodetect
    [2013-03-26 22:43] ==> Starting build: 3.8.4-1-ARCH
    [2013-03-26 22:43] -> Running build hook: [base]
    [2013-03-26 22:43] -> Running build hook: [udev]
    [2013-03-26 22:43] -> Running build hook: [modconf]
    [2013-03-26 22:43] -> Running build hook: [block]
    [2013-03-26 22:43] -> Running build hook: [filesystems]
    [2013-03-26 22:43] -> Running build hook: [keyboard]
    [2013-03-26 22:43] -> Running build hook: [fsck]
    [2013-03-26 22:43] ==> Generating module dependencies
    [2013-03-26 22:43] ==> Creating gzip initcpio image: /boot/initramfs-linux-fallback.img
    [2013-03-26 22:43] ==> Image generation successful
    [2013-03-26 22:43] upgraded linux (3.7.10-1 -> 3.8.4-1)
    [2013-03-26 22:44] upgraded linux-headers (3.7.10-1 -> 3.8.4-1)
    [2013-03-26 22:44] upgraded man-pages (3.48-1 -> 3.50-1)
    [2013-03-26 22:44] upgraded morituri (0.2.0-2 -> 0.2.0-4)
    [2013-03-26 22:44] upgraded mpfr (3.1.1.p2-2 -> 3.1.2-1)
    [2013-03-26 22:44] upgraded nemo (1.7.1-2 -> 1.7.2-1)
    [2013-03-26 22:44] upgraded obex-data-server (0.4.6-4 -> 0.4.6-5)
    [2013-03-26 22:44] upgraded openssh (6.1p1-6 -> 6.2p1-1)
    [2013-03-26 22:44] installed python2-speechd (0.7.1-1)
    [2013-03-26 22:44] upgraded orca (3.6.3-2 -> 3.6.3-3)
    [2013-03-26 22:44] warning: /etc/pacman.d/mirrorlist installed as /etc/pacman.d/mirrorlist.pacnew
    [2013-03-26 22:44] upgraded pacman-mirrorlist (20130203-1 -> 20130323-1)
    [2013-03-26 22:44] upgraded perl-http-message (6.03-1 -> 6.06-1)
    [2013-03-26 22:44] upgraded perl-net-http (6.03-1 -> 6.06-1)
    [2013-03-26 22:44] upgraded poppler-glib (0.22.1-3 -> 0.22.2-1)
    [2013-03-26 22:44] upgraded poppler-qt (0.22.1-3 -> 0.22.2-1)
    [2013-03-26 22:44] upgraded python2-pycdio (0.19-1 -> 0.19-2)
    [2013-03-26 22:44] upgraded qt5-base (5.0.1-6 -> 5.0.1-10)
    [2013-03-26 22:44] upgraded qt5-jsbackend (5.0.1-6 -> 5.0.1-10)
    [2013-03-26 22:44] upgraded qt5-xmlpatterns (5.0.1-6 -> 5.0.1-10)
    [2013-03-26 22:44] upgraded qt5-declarative (5.0.1-6 -> 5.0.1-10)
    [2013-03-26 22:44] upgraded qt5-webkit (5.0.1-6 -> 5.0.1-10)
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    hadrons123 wrote:
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