Call of Agent-Administration ends in Usernotauthorized-Message

Hello,
we have a SM7.0.1 with SP25
When we try to open the agent-administration with -> solman_workcenter -> Root cause analysis -> agent administration we get the following error:
Usernotauthorized ( as pagename )
on the page we only see:
message rfc_exec_error
message guid_text
solman_admin is created with solman_setup
best regards
Christoph
P.S.: Same when we try to open diagnostics-setup
Edited by: Christoph Bastian on Nov 23, 2011 4:01 PM

Hello,
You may want to check two things.
1) Ensure that Solman_admin has  SAP_J2EE_ADMIN assigned.
2) Check the RFC destination SOLMANDIAG WEBADMIN exists in SM59 and work
You might want to review these links if you find an RFC issue
http://soldev.iid.com:8000/webdynpro/dispatcher/sap.
com/tcwebadministratorsetup/DiagSetup
https://service.sap.com/diagnostics
-> Media Library
   -> Root Cause Analysis - Configuration Check SP13
Hope this helps.
Regards,
Paul

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