Called CL support. No popping/crackling issue with XFI kno

yeah.. after a post by Catherina i decided to post this to make sure you guys see it. If CL closes/deletes this thread they simply acknowledge that they dont want you to know the truth.
i called CL support yesterday around 4ish, and i asked if they got an update on the crackling/popping issue. the reply was "there is no case with popping/crackling issue with XFI that is known". i called again so that i speak with someone else to see if it was the case that only off them was unaware of the situation and got same reply.
the guys attempted to give me the entire troubleshoot again.. i told him i already done all that for the past 5 months bla bla bla.. he offered an RMA with updated firmware... i told him i already got an RMA 2 months ago...
now WTF is going on? are they simply BSing us that they have acknowledged the issue?

Z3RO-CooL,
I'm not sure what you hope to achieve by starting this thread and essentially calling us liars. Customer Support have to troubleshoot a problem if someone contacts them. They won't have any new info for you yet. Others may contact Support with similar symptoms but resolve them by doing some of the troubleshooting mentioned.
Everything I have told you here is true, we are investigating this and as soon as I have some information for you I will be posting it here.
I'm closing this thread, not to silence you or because I "don't want you to know the truth", but because this thread was only started to cause an argument and I don't see any constructi've discussion coming from this. Please use the other thread to discuss this particular topic (crackling).
CatMessage Edited by Catherina-CL on 04-05-2006 04:45 PM

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Called CL support. No popping/crackling issue with XFI kno

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