Caller ID on TV screen not appearing

Transferred Comcast service when moving last week. Called ID shows ON when going to Menu on remote but Caller ID doesn't appear on TV screen. Help!!!!

shookie5962 wrote:
Transferred Comcast service when moving last week. Called ID shows ON when going to Menu on remote but Caller ID doesn't appear on TV screen. Help!!!! 1. Try rebooting the cable box by pulling power and then pliug back in. 2. If that doesn't work, you may need to call into Comcast since you referenced a recent move, your account information may not have been rolled over correctly.. Ask the CSR to verify that you have the CallerID rate code on your account.

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Caller ID on TV screen not appearing

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