Calling Brian Z - FAQ suggestion

Hi Brian,
I have a suggestion to add a paragraph to the FAQ regarding "Design hints if your final audience includes Windows users" - and I have some concrete suggestions in mind (having just gone through the process) - where should I send suggestions?

Similar Messages

FAQ Suggest

Jeremy, you said don't panic, write an FAQ suggestion instead - here is one. In a nutshell, issues concerning Vista entering sleep. I'm pretty sure lots have asked related questions, although maybe not many on this forum (as yet). What does Creative have to with it's I believe it'scan have a lot to do with it. When a Creative SB X-Fi driver is enable in the device manager, entering Vista's sleep is highly unreliable, but with the Creative product DISABLED in device manager, suddenly, magically, what-da-ya-know, entry into sleep is almost 00% reliable (possibly actually 00%, I just haven't done enough testing yet to be sure). Don't think its an FAQ? Here's a link to a blog of someone who seems to have come to the same conclusions as me:http://www.superwasp.net/weblog/2007...p-problems.htmThe last few paragraphs contain the essence of what this guy is saying. Here's another person raising the same issue on your own forums. I note (with disgust) that he was not deigned worthy of a response.http://forums.creative.com/creativel...essage.id=2042As far as I can see his issue has still not been addressed, much less fixed. I am cross about this, as I have just downloaded the latest Vista 32 bit driver from the Creative website in an attempt to resolve the issue, and found that entry into sleep is still just as BAD, while with the 'X-Fi' device disabled entry into sleep is still just as GOOD. If Creative have ignored Vista 'sleep' when writing the driver, then I'm?VERY cross, but I'll save that for later as it's only an IF at this stage. So lets have an FAQ 'Why won't my Vista computer (with Creative SB card enabled)?enter sleep without crashing?' I'd really love to know the answer. I really hope the answer as something to do with user error, as that will mean I have an easy fix.

Hi mel,
If something at Start Up might be conflicting, you can try to disable any apps from loading automatically, to see if one of those might be causing the problem. You can do that through Start-> Run, then type "msconfig". Under one of those tabs is a list of applications that load automatically when Windows boots. You can untick applications to stop that, you can always re-enable them later. If unticking everything helps, start re-enabling them again slowly to find out which is causing the problem.
Do you have a webcam installed on that system?
Cat

I just updated my iphone to iOS7 and I cannot make calls or receive calls... any suggestions?

I just updated my iphone to iOS7 and I cannot make or receive calls... any suggestions?

Jessie...
Tap Setttings > Store. Make sure Music is switched on under Automatic Downloads.
To listen to your music tap the Music icon in the Dock on your iPhone

TS1389 I have moved my iTunes library from an old PC to my new one running on Windows 8. All play normally apart from two albums: Songwriter by Justin Hayward and The Roaring Silence by Manfred Man''s Earth Band. The FAQ suggestions don't resolve the p

I have moved my iTunes library from an old PC to my new one running on Windows 8. All play normally apart from two albums: Songwriter by Justin Hayward and The Roaring Silence by Manfred Man''s Earth Band. The FAQ suggestions don't resolve the problem.

Honestly, all the people in all the world that look at this forum, no-one can tell me why my itunes is causing my machine to fall over?
I wiped the machine and started again. Fresh XP install, fresh iTune download, fired it up imported one album and bang. Over it went. I've PC Checked the hard ware, mad onioned the system to see if it's a resource thing but it's rock solid until i open iTunes. Then after every re-boot, the message is back in the event log.
This:
Source iPod Service Event ID 0
The description for Event ID ( 0 ) in Source ( iPod Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service started.
Can someone at least reply to let me know I've not typed this in dutch!! :o)
Cheers
David

FAQ Suggestions and Corrections

This thread is available so you can recommend suggestions and corrections to the FAQ.
Please add only FrameMaker FAQ related entries here.
Please post software-related questions to the regular FrameMaker and FrameMaker+SGML forums and topics. Do not post them here. This topic only concerns suggestions and questions for the FAQ.
Thanks!
Sean

Sean,
I know, I know: everybody's an editor, but how about this?
To create a PDF from FrameMaker make sure that you have installed the Acrobat Distiller printer instance. This is NOT done by using the Add Printer option found in Start > Settings > Printers. Instead:
1. Download the latest Adobe Universal Printer Driver Installer from Adobe.
2. Make sure you have the latest PPD file available. You will be asked to find it during printer installation.
3. Double-click the .exe file to install the driver you downloaded.
4. When you are asked for the PPD file, browse to find it on your system.
Now you will have a printer instance called Acrobat Distiller. Use this printer when you create PDF files or when you create PostScript files from FrameMaker.
Do not use Save As PDF! This seems handy, but doesn't let you control Distiller job options. Instead:
1. From your Frame file or Frame book file, Print.
2. Make sure to select Print to File.
3. Make sure that Acrobat Distiller is the printer selected. It is good practice to make sure Acrobat Distiller is the default printer for your system before you go from Frame to Acrobat.
4. Distill the resulting postscript file.
Using watched folders can make your Frame-to-Acrobat tasks nearly automatic. See the Acrobat Guide for more information.
Sean, I think that your post may give the beginner a little too much information they won't understand until they've been at this for awhile. The "If you are outputting to a service bureau..." part for example. I think the FAQ should answer the questions for beginners. As they gain more experience and confidence, they will start to do things your way--the daring Save As, for example!
Your troubleshooting ideas are great. Can you add, under the b&w or grayscale PDF problem that it might be caused by selecting Spot as Black in the Frame print dialog?
Hope I'm not too much a pain about this... Also hope I didn't mess up the details in my suggestions...
Jeanie

FAQ suggestion

Hi
I've read all the threads in the forum and there are several questions that keep coming up.
I know the answers to some of the questions but still looking for answers to the rest.
The team might find it useful to see it from the view point of someone new to LCCS
and maybe posting an official FAQ.
1. What Flex version does LCCS support? Is it possible to use flex 4? Is it possible to use Flash only?
2. What is the difference between stratus and LCCS?
3. Does LCCS have the stratus feature X?
4. Can LCCS be used as a rendezvous service similar to stratus?
5. When to use the WebcamPod and when the WebcamPublisher+WebcamSubscriber?
6. Can LCCS be used for private 1-1 video chat? How can I have a big view of a friend stream and a small view of my stream?
7. How to change the aspect ratio of WebcamSubscriber?
8. Is it possible to send data p2p? Is it possible to send files p2p?
9. What are the use cases for p2p and when server based shared model is recommended?
10. Is it possible to enforce RTMFP and disable failover to hub and spoke?
11. I see the webcam stream but I can't hear audio.
12. Does LCCS implement screen sharing?
13. I'm running the sample but getting errors. (Check that you first log in as the owner...)
14. How can I debug my app?
Thanks

Hi Dan,
Thanks for the suggestion - I think you're totally right that we need an FAQ. Hopefully in time for the next release (weeks away) we'll get something up for these questions.
appreciate the feedback!
nigel

I am unable to male myself heard on out going VOIP calls. My ISP suggests this is due to data uploading at the same time. How can I stop this happening?

When I make phone calls using VOIP the person answering says they cannot hear me properly. My ISP suggests that this may be due to data up loading at the same time. The problem has been going on for at least two days. What can I do? The only thing I have changed recently is to go over to photo from iPhoto.

In the Photos preferences Pause the Photos upload when you need to use the internet - basically I am only uploading at night and when we are both out of the house -
For me the upload is a very slow process that kills everything else on my network
LN

FAQ suggestions archive

The FAQ forum will constantly evolve as issues are added and updated. Since the topics are read only other than to forum workers, we wanted to give users a special topic where they can add their suggestions for additions and corrections.
Please keep in mind that all forum workers are volunteers, they do this because they enjoy helping other users.

Would someone like to explain what the criteria are for including a topic in the FAQ? Is there a predetermined number of times (frequency) the same question has to be asked before it's included? Does someone, or does a committee perhaps, actually monitor all topics, decide which ones are really about the same problem, give a new wording (Supertopic) to all the problems that are the same but assigned differently worded topics by different users, and then, when they have met the frequency requirement they are included? I kind of imagine the process is a lot simpler than that, somehow. Possibly it's just based on someone's overall impressions about 'frequency'. Yes? No? Maybe 'frequency' is not being used as a criterion at all here. In #19, this thread, a question is asked and in #20 the asker is referred to the Photoshop_Win Forum.
"Post in Photoshop_Win rather than here which is for suggestions as to
waht should go into the FAQ's"
Does this mean one need only 'suggest' a question, whether or not it is "frequently asked", and it may be included in the FAQ? The 'F' begins to appear increasingly less appropriate; and what are the criteria, if any, according to which a 'suggestion' gets validated? There is an allegation somewhere in this thread that the users aren't using the FAQ. Frankly fellas and femmes, it's for failure to fathom the fuzziness of the FAQ's features I frequently fear. Finally, what I'm really on about is how does one get that neat, smaller font, quote text into a post? No *this* is my final word, suggestion...How about a forum for topics relating to overall use of Adobe Forums. I have any number of questions about that that I don't find answers for in the HELP links. Cheers, best regards, salutations, Dave

Otally unable to save a download. Unable to run a download and used up all the faq suggestions

I am unable to save or run a download. The reason being ' unable to read source code' Contact server administrator. I have used up all the suggestions in faq's and am able to download using explorer

I'm a designer not a code-geek and people like me need an easy way to grab screenshots. Codelines in developer tool is not an option! And the F1-option mentioned above does not work...
Please, please give us the screen grab add-ons back!!!
Or you have to implement a "right-click" feature within FF for screengrabbing...
If not I'll have to downgrade my FF.
(By the way - I've deselected the automatic upgrade option! Never again will I accept an auto upgrade!)

FAQ suggestions wanted

Hi, folks.
I'm looking for some ideas here. I'd like to organize the FAQs better in the hope of making them a bit more user-friendly.
Do we need to create "sections" for different types of FAQs? Should we prioritize some FAQs, and push others to the bottom of the list? Are there often-asked questions missing from the list? Are there FAQs which you feel are no longer relevant, or are confusing or incorrect?
Thanks for your input!
Neil

Ya know (and I'm not sure how J.C. and others would react, but)...
I'm not sure whether it would work toward more effectively steering visitors where they need to go, but the text info in the gray box at the top of the thread index could be replaced by an attention-grabbing image, with image maps for the links.
Since the text formatting hasn't seemed to really work to get newcomers directed toward the FAQ's maybe something that's visually attractive might.
Some people's eyes gloss over when all they see is text, but perhaps a little decent (not-garish) design would help.
It might be worth a try. If there are too many objections, it could always be put back to text-only, easily enough.
And how to accommodate NNTP visitors, you ask? ALT text? I dunno...I'm not much of a sitebuilding geek, so suggestions would have to be offered for that.
(Don't smite me too hard, please. I'm just trying to help the brainstorming process here :) )

My Iphone 4s earpiece is not working that good, can't hear the caller too good, any suggestions? Has this happened to anyone?

Does anyone have Suggestions on improving my earpiece? Can;t hear the caller when I call someone or they call me?

I have had this happen to me on 3GS, 4 and 4s. Usually the solution is one of the following:
1- If your volume indicator says headphones even though they are not plugged in, then:
Stick your headphones into the headphone jack and then remove quickly.
2. If that does not work Power your phone off. Then when restarting Reset the phone by pressing the home button and the power button at the same time until the apple logo appears.
3. Make sure you have not chosen to send audio to an Airplay device such as Apple Tv.
Hope one of these works for you

FAQ SUGGESTION - DELL US

Queries on card problems should be addressed to Dell or the Dell Forum as your Audigy Soundcard is not the same as the retail version and uses different drivers and is supplied with different software.

I still have the order comfirmation paper, it lists all my chosen parts of the computer, and the soundcard is not refered to as OEM. it is simply listed as "Creative sound blaster audigy 2 ZS 7. soundcard". it is also just called something similar to that when listed by the computer, such as when I look at the "audio devices" thing in control panel. sooooo, is it or is it not OEM?Message Edited by MPEG on 07-5-2005 07:48 PM

Do CC users have access to current programs after cancelling a subscription? The FAQs suggests we do

One Q&A in your FAQs has attracted my attention.
~~~~~
Do Creative Cloud members have access to previous versions of Creative Cloud apps?
Yes. Creative Cloud paid members have access to a select set of archived versions of the desktop apps. Starting with CS6, select older versions of the desktop creative apps will be archived and available for download. Archived versions are provided "as is" and are not updated to work with the latest hardware and software platforms.
~~~~~
Does this mean as a CC subscriber I can cancel my subscription at any time and walk away with a usable version of the 'select set' of software? Be it CS6 or what ever may be archived in the future at the time of subscription cancellation.

Sjaani wrote:
Does this mean as a CC subscriber I can cancel my subscription at any time and walk away with a usable version of the 'select set' of software? Be it CS6 or what ever may be archived in the future at the time of subscription cancellation.
If only it was that easy.
No, you must be a current "Creative Cloud paid member" to have access to any Cloud versions: current or archived.
When you cancel your membership or allow it to expire then your access to all versions of the software ceases. That's the only exit strategy available.
The idea is that, as a current subscriber, if you're using CC or some later version and you absolutely must access CS6 to complete a project or collaborate with someone then you can.

Just purchased an hp all in one and I can't download software called apple and they suggested either epson or canon as hp always causes trouble to mac's can anyone suggest a good ebson or canon all in one.

I just purchased an HP All-In-One and when I went to download software it said my Mac didnt support it to contact HP. When I contacted HP they wanted me to pay to set up my computer so the machine would work. I contacted Apple and the agent told me to take it back and get either Epson or Canon as HP is not always Mac friendly can anyone suggest a good Epson or Canon All In One. Thanks for your help..this HP is going back.

You will probably value these features:
1. Decent speed
2. Reliability
3. Low cost of operation
4. Wireless usage
5. Strong printing quality
Epson withdraw support for my old printer, so I've stayed with Canon - who regularly updates its drivers. The Canon MX 892 has been getting strong reviews for print quality, speed, and special features. Refills, through a third-party vendor, can be very reasonable; so the liberal use of ink probably won't be a major concern (unless you choose to stay with the Canon-branded ink). Price is as low as $139, new, and about $100 used.

HT1349 I was having issued opening documents and I called apple help, they suggested that I upgraded to mountain lion and now my Microsoft word, power point and excel do not work. how can I un install and re install the old version. I need my applications

10.8.210.8.2
rocess:         Microsoft PowerPoint [1423]
Path:            /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
Identifier:      com.microsoft.Powerpoint
Version:         14.1.0 (14.1.0)
Build Info:      Unknown-110310~0
Code Type:       X86 (Native)
Parent Process: launchd [118]
User ID:         501
Date/Time:       2013-01-11 23:07:49.777 -0800
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:          49824 sec
Crashes Since Last Report:           21
Per-App Crashes Since Last Report:   6
Anonymous UUID:                      51BF0AF4-B2A5-3CC6-8AE5-5AE703F2755E
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/SmartArt.framework/Versions/14/SmartArt
Referenced from: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
Reason: image not found
Binary Images:
   0xd8000 -   0xfd0fe7 +com.microsoft.Powerpoint (14.1.0 - 14.1.0) <DCE73116-D730-34FF-1585-3926521A956F> /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
0x1297000 - 0x12b0ff7 +com.microsoft.mbukernel_framework (14.1.0 - 14.1.0) <A92FB57F-23C8-3928-54A7-1769839A3790> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x12c6000 - 0x2154fef +com.microsoft.officeart (14.1.0 - 14.1.0) <55BCDCBF-4605-0D4C-2D61-9E3989E8F211> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x2411000 - 0x2b7afff +com.microsoft.office_library (14.1.0 - 14.1.0) <DBC2F3ED-8396-EC63-DF29-7B210F989FA8> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x2cd4000 - 0x2ef2ff7 +com.microsoft.mcp (14.1.0 - 14.1.0) <98419278-F21E-17DC-B2AD-A0D551ACD1F2> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x2faf000 - 0x3054ffb +com.microsoft.ole (14.1.0 - 14.1.0) <7E409CD5-7F65-4C6B-18DC-04663216C2A8> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x3075000 - 0x34ecff3 +com.microsoft.chart (14.1.0 - 14.1.0) <7250B005-7CE6-8497-5A06-B257894F5376> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x8fed7000 - 0x8ff09e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

Welcome to the Apple Support Communities
I don't know why Apple recommended you to upgrade to Mountain Lion, because it shouldn't solve anything related to your documents.
As I can see, you are not using the latest Office update, so install 14.2.5 update for free > http://www.microsoft.com/mac/downloads?pid=Mactopia_Office2011&fid=0F4E073F-4FEC -440D-A9BF-1E01EE9E92AD#viewer If you can't install it, install 14.2.3 first

Calling Brian Z - FAQ suggestion

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