FAQ suggestions wanted

Hi, folks.
I'm looking for some ideas here. I'd like to organize the FAQs better in the hope of making them a bit more user-friendly.
Do we need to create "sections" for different types of FAQs? Should we prioritize some FAQs, and push others to the bottom of the list? Are there often-asked questions missing from the list? Are there FAQs which you feel are no longer relevant, or are confusing or incorrect?
Thanks for your input!
Neil

Ya know (and I'm not sure how J.C. and others would react, but)...
I'm not sure whether it would work toward more effectively steering visitors where they need to go, but the text info in the gray box at the top of the thread index could be replaced by an attention-grabbing image, with image maps for the links.
Since the text formatting hasn't seemed to really work to get newcomers directed toward the FAQ's maybe something that's visually attractive might.
Some people's eyes gloss over when all they see is text, but perhaps a little decent (not-garish) design would help.
It might be worth a try. If there are too many objections, it could always be put back to text-only, easily enough.
And how to accommodate NNTP visitors, you ask? ALT text? I dunno...I'm not much of a sitebuilding geek, so suggestions would have to be offered for that.
(Don't smite me too hard, please. I'm just trying to help the brainstorming process here :) )

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    Original
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    Original
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