Calling ecatt_execute

Hi,
i'm calling the RFM ECATT_EXECUTE from a C# Command Line Application with the .NET Connector. The call itself run's successfully, but when i look at the ECatt log, the test is marked as failed.
The Testscript is rather simple, it tests the ME21N Transaction (TCD), and when i run the Config via SAPGui, all goes well. In the logs produced by my call I always get the Error ASY002 / Exception CNTL_SYSTEM_ERROR.
Does anybody know the reason for this?
Regards
Christoph

I found the solution myself. I have to make my application start a saplogon instance.

Similar Messages

How can you avoid that an ABAB-Function works with an EXPORT_PARAMETER

Hello everybody,
I have to call the ABAP-Function ECATT_EXECUTE via JCO.
In SAP 7.0 there is a new EXPORT_PARAMETER for the function ECATT_EXECUTE, which is called E_RESULT_XML.
There is a statement "IF E_RESULT_XML is requested" which gives always TRUE, so that the function tried to fill this Parmeter and an error occurred while processing.
How you can avoid this ?
What you can do, that this IF-Statement gives FALSE ?
Every helpful hint is welcome !

Hi Klaus,
It may be because when calling a function via JCO all import/export/table parameters are always passed with the call. Have you tried running the function from a test ABAP program and NOT requesting the parameter E_RESULT_XML? If that works ok, the simple solution is to create a custom wrapper function module that you can call from JCO, which will call ECATT_EXECUTE for you ignoring E_RESULT_XML and then return the results to your Java.
Hope this helps,
Gareth.

Function ECATT_EXECUTE - upload from local directory

Hi Gurus,
We are trying to create 1 global program to execute any SECATT using function 'ECATT_EXECUTE'.
We are having a problem specifying the path.
As you execute the function, with start pop up you see the path is gray... We want to execute the function without the start pop up, giving path and filename in the global program.
Apparently, it's not possible to manipulate the path via the function... Or am I missing something?
Below you see an extract of my code. As you see i tried to manipulate the path via a perform in a remote program (that specifies the user default path - but this doesn't seem to work always).
I also tried giving the path with variable gs_var_ext-var_ext_path, but it doesn't work as well... The structure only seems to work for a filename.
Is there a nice solution to this?
START-OF-SELECTION.
gs_var_ext-var_ext_file = p_file.
* gs_var_ext-var_ext_path = 'C:\test'.
gs_var_ext-var_ext_mode = 'X'.
gs_var_ext-obj_type = 'ECTC'.
gs_var_ext-obj_name = 'ZC002'.
APPEND gs_var_ext TO gt_var_ext.
gs_to_execute-obj_type = 'ECTC'.
gs_to_execute-obj_name = 'ZC002'.
APPEND gs_to_execute TO gt_to_execute.
SELECT SINGLE * FROM rseumod WHERE uname = sy-uname.
rseumod_new = rseumod.
rseumod_new-etpath_variants = p_path.
PERFORM save_settings IN PROGRAM saplwb_customizing
            USING   'X'
            CHANGING rseumod_new
                     rseumod.
CALL FUNCTION 'ECATT_EXECUTE'
    EXPORTING
     to_execute                       = gt_to_execute
     display_log                      = 'X'
     log_txt                          = ' '
*   display_start_popup              = 'X'
*   START_PROFIL                     = gt_start_profile
*   START_PROFIL_X                   = gt_start_profile
*   WBMANAGER_ACTIVE                 = ' '
*   EXIT_STATUS_UPDATE               = ''
*   HTTP_TRANSID                     = ' '
*   I_SUPRESS_OUTPUT                 = ' '
*   it_var_to_exec                   = gt_var_to_exec
*   i_par_var_displayed              = '(SAPLECATT_EXECUTE)ETVARUSE-VAR_EXT_PATH'
     it_var_ext                       = gt_var_ext
*   IT_CALLER                        =
*   IS_TZEXECDATA                    =
* IMPORTING
*   EXECUTED                         =
*   LOGID                            =
*   LOG_DISPLAYED                    =
*   TRACE_PROT                       =
*   E_RESULT_XML                     =
*   ET_RESULT_XML_ERR_MESSAGES       =
   EXCEPTIONS
     nothing_to_do                    = 1
     too_many_scripts_called          = 2
     OTHERS                           = 3
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.

Workaround has been found... Other solutions are still welcome as well..
I found the method behind the 'change path' button in the SECATT Test configuation execution variant.
cl_gui_test_operation_center=>uc_wb_options(
                  EXPORTING im_subscreen = 'EXTTOOL' ).
This way, i let the user change the user default path in the global program.
selection-screen: comment 2(70) text-004.
SELECTION-SCREEN BEGIN OF BLOCK 10 WITH FRAME TITLE text-003.
SELECTION-SCREEN: PUSHBUTTON 2(12) but1 USER-COMMAND usc.
SELECTION-SCREEN END OF BLOCK 10.
PARAMETERS: p_file TYPE etvar_ext_file.
AT SELECTION-SCREEN.
CASE sy-ucomm.
    WHEN 'USC'.
      cl_gui_test_operation_center=>uc_wb_options(
                  EXPORTING im_subscreen = 'EXTTOOL' ).
ENDCASE.
INITIALIZATION.
but1 = 'Specify Path'.
CONCATENATE cl_gui_frontend_services=>filetype_text
cl_gui_frontend_services=>filetype_all
INTO l_filefilter.
l_window_title = text-f02.

How to call an eCATT programmatically with import parameters

Hi there,
I am using function module ECATT_EXECUTE to call test scripts from within ABAP test code, like below. Unfortunately, I am not able to pass my actual import parameter values. It seems that the interface does not provide a way to pass import parameters to the eCATT.
Although posted in November, this is still an issue for me. Does anybody know an answer?
call function 'ECATT_EXECUTE'
    exporting
      to_execute              = lt_script
      display_log             = space
      i_supress_output        = 'X'
    importing
      executed                = lt_executed
      logid                   = ls_logid
      trace_prot              = lt_trace
    exceptions
      nothing_to_do           = 1
      too_many_scripts_called = 2
      others                  = 3.
Does anybody reading this have a solution?
Thanks and regards,
Rüdiger
Edited by: Rüdiger Plantiko on Jan 17, 2008 3:05 PM
Edited by: Rüdiger Plantiko on Jan 17, 2008 3:05 PM

Hello Rüdiger,
direct passover would be fine - well, I've come to get used to finding workarounds in SAP though. Maybe, the function module will support the missing parameters in some forthcoming release.
Btw I switched over to tables ECTC_VAR / ECTC_DATA and pass obj_type = 'ECTC' to ECATT_EXECUTE, since test configurations can directly be executed.
You don't happen to know what has to be done, if the call of ECATT_EXECUTE results in a dump? After correctly executing the test configuration. Looks like eCatt tries to put the resulting log to nowhere. Perhaps I have to initialize some kind of a log receiver first or set some option in the start profile? I passed DISPLAY_LOG = SPACE, and SUPPRESS_OUTPUT = 'X'.
Dump was:
Laufzeitfehler         OBJECTS_OBJREF_NOT_ASSIGNED
Datum und Zeit         05.03.2008 17:37:00
Zeile Quelltext
     1 METHOD http_send_and_receive .
     2
     3   DATA: l_errortext       TYPE string.
     4   DATA: l_http_subrc      TYPE sy-subrc.
     5 *----------------------------------------------------------------
     6
>>>>>   im_http_client->request->set_data( data = im_request ).
     8
Aktive Aufrufe/Ereignisse
Nr.   Art          Programm                            Include                             Zeile
      Name
    6 METHOD       CL_HTTP_TESTZONE_RESULT=======CP    CL_HTTP_TESTZONE_RESULT=======CM00Q     7
      CL_HTTP_TESTZONE_RESULT=>HTTP_SEND_AND_RECEIVE
    5 METHOD       CL_HTTP_TESTZONE_RESULT=======CP    CL_HTTP_TESTZONE_RESULT=======CM00O    16
      CL_HTTP_TESTZONE_RESULT=>HTTP_REQUEST_NEWRESULTID
    4 METHOD       CL_HTTP_TESTZONE_RESULT=======CP    CL_HTTP_TESTZONE_RESULT=======CM00T    34
      CL_HTTP_TESTZONE_RESULT=>SEND_TO_RESULT_REPOSITORY
    3 METHOD       CL_APL_ECATT_LOG_TO_RESREP====CP    CL_APL_ECATT_LOG_TO_RESREP====CM001   400
      CL_APL_ECATT_LOG_TO_RESREP=>GET_LOG_DATA
    2 FUNCTION     SAPLECATT_EXECUTE                   LECATT_EXECUTEU01                     888
      ECATT_EXECUTE
    1 EVENT        ZDSD_SL_VIA_CATT                    ZDSD_SL_VIA_CATT                       26
      START-OF-SELECTION
Regards + have a nice weekend,
Matthias

Reg: Calling an ecatt script in R/3 function module

Dear Freinds
Can Anyone of you tell me if an ecatt script can be called inside an r/3 function module.
if yes, please explaion me how it can be done.
If you have any example code it will be quite useful for me.
Points will be rewarded for suitable answers.
With Warm Regards
Ravishankar Vembu

Hello Ravishankar
The following sample report <b>ZUS_SDN_ECATT_EXECUTE</b> shows how to execute an eCATT testcript using its default parameter values.
*& Report ZUS_SDN_ECATT_EXECUTE
REPORT ZUS_SDN_ECATT_EXECUTE.
data:
gt_execute    type ETEXE_OBJ_TABTYPE,
gs_execute    type etexe_obj.
start-of-selection.
gs_execute-start_lnr = '1'.
gs_execute-obj_lnr   = '1'.
gs_execute-obj_type = 'ECSC'. " test script
gs_execute-obj_name = '<name of your testscript>'.
gs_execute-obj_ver   = '1'.
gs_execute-sysdata   = '<name of system data container>'.
gs_execute-testsystem = '<test system>'.
append gs_execute to gt_execute.
CALL FUNCTION 'ECATT_EXECUTE'
    EXPORTING
      TO_EXECUTE                       = gt_execute
      DISPLAY_LOG                      = 'X'
*     LOG_TXT                          = ' '
*     DISPLAY_START_POPUP              = ' '
*     START_PROFIL                     =
*     START_PROFIL_X                   =
*     WBMANAGER_ACTIVE                 = ' '
*     EXIT_STATUS_UPDATE               = ' '
*     HTTP_TRANSID                     = ' '
*     I_SUPRESS_OUTPUT                 = ' '
*     IT_VAR_TO_EXEC                   =
*     I_PAR_VAR_DISPLAYED              =
*     IT_VAR_EXT                       =
*     IT_CALLER                        =
*     IS_TZEXECDATA                    =
*   IMPORTING
*     EXECUTED                         =
*     LOGID                            =
*     LOG_DISPLAYED                    =
*     TRACE_PROT                       =
*     E_RESULT_XML                     =
*     ET_RESULT_XML_ERR_MESSAGES       =
    EXCEPTIONS
      NOTHING_TO_DO                    = 1
      TOO_MANY_SCRIPTS_CALLED          = 2
      OTHERS                           = 3.
IF SY-SUBRC <> 0.
* MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
*         WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
end-of-selection.
Regards
Uwe

Error while calling a method on Bean (EJB 3.0)

I am getting an error while calling a method on EJB. I am using EJB3.0 and my bean is getting properly deployed(i am sure b'cos i can see the successfullly deployed message). Can any body help me
Error is -->
Error while destroying resource :An I/O error has occured while flushing the output - Exception: java.io.IOException: An established connection was aborted by the software in your host machine
Stack Trace:
java.io.IOException: An established connection was aborted by the software in your host machine
at sun.nio.ch.SocketDispatcher.write0(Native Method)
at sun.nio.ch.SocketDispatcher.write(SocketDispatcher.java:33)
at sun.nio.ch.IOUtil.writeFromNativeBuffer(IOUtil.java:104)
at sun.nio.ch.IOUtil.write(IOUtil.java:75)
at sun.nio.ch.SocketChannelImpl.write(SocketChannelImpl.java:302)
at com.sun.enterprise.server.ss.provider.ASOutputStream.write(ASOutputStream.java:138)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:123)
at org.postgresql.PG_Stream.flush(PG_Stream.java:352)
at org.postgresql.core.QueryExecutor.sendQuery(QueryExecutor.java:159)
at org.postgresql.core.QueryExecutor.execute(QueryExecutor.java:70)
at org.postgresql.jdbc1.AbstractJdbc1Connection.ExecSQL(AbstractJdbc1Connection.java:482)
at org.postgresql.jdbc1.AbstractJdbc1Connection.ExecSQL(AbstractJdbc1Connection.java:461)
at org.postgresql.jdbc1.AbstractJdbc1Connection.rollback(AbstractJdbc1Connection.java:1031)
at org.postgresql.jdbc2.optional.PooledConnectionImpl$ConnectionHandler.invoke(PooledConnectionImpl.java:223)
at $Proxy34.close(Unknown Source)
at com.sun.gjc.spi.ManagedConnection.destroy(ManagedConnection.java:274)
at com.sun.enterprise.resource.LocalTxConnectorAllocator.destroyResource(LocalTxConnectorAllocator.java:103)
at com.sun.enterprise.resource.AbstractResourcePool.destroyResource(AbstractResourcePool.java:603)
at com.sun.enterprise.resource.AbstractResourcePool.resourceErrorOccurred(AbstractResourcePool.java:713)
at com.sun.enterprise.resource.PoolManagerImpl.putbackResourceToPool(PoolManagerImpl.java:424)
at com.sun.enterprise.resource.PoolManagerImpl.resourceClosed(PoolManagerImpl.java:393)
at com.sun.enterprise.resource.LocalTxConnectionEventListener.connectionClosed(LocalTxConnectionEventListener.java:69)
at com.sun.gjc.spi.ManagedConnection.connectionClosed(ManagedConnection.java:618)
at com.sun.gjc.spi.ConnectionHolder.close(ConnectionHolder.java:163)
at oracle.toplink.essentials.internal.databaseaccess.DatabaseAccessor.closeDatasourceConnection(DatabaseAccessor.java:379)
at oracle.toplink.essentials.internal.databaseaccess.DatasourceAccessor.closeConnection(DatasourceAccessor.java:367)
at oracle.toplink.essentials.internal.databaseaccess.DatabaseAccessor.closeConnection(DatabaseAccessor.java:402)
at oracle.toplink.essentials.internal.databaseaccess.DatasourceAccessor.afterJTSTransaction(DatasourceAccessor.java:100)
at oracle.toplink.essentials.threetier.ClientSession.afterTransaction(ClientSession.java:104)
at oracle.toplink.essentials.internal.sessions.UnitOfWorkImpl.afterTransaction(UnitOfWorkImpl.java:1816)
at oracle.toplink.essentials.transaction.AbstractSynchronizationListener.afterCompletion(AbstractSynchronizationListener.java:161)
at oracle.toplink.essentials.transaction.JTASynchronizationListener.afterCompletion(JTASynchronizationListener.java:87)
at com.sun.ejb.containers.ContainerSynchronization.afterCompletion(ContainerSynchronization.java:174)
at com.sun.enterprise.distributedtx.J2EETransaction.commit(J2EETransaction.java:467)
at com.sun.enterprise.distributedtx.J2EETransactionManagerOpt.commit(J2EETransactionManagerOpt.java:357)
at com.sun.ejb.containers.BaseContainer.completeNewTx(BaseContainer.java:3653)
at com.sun.ejb.containers.BaseContainer.postInvokeTx(BaseContainer.java:3431)
at com.sun.ejb.containers.BaseContainer.postInvoke(BaseContainer.java:1247)
at com.sun.ejb.containers.EJBObjectInvocationHandler.invoke(EJBObjectInvocationHandler.java:197)
at com.sun.ejb.containers.EJBObjectInvocationHandlerDelegate.invoke(EJBObjectInvocationHandlerDelegate.java:110)
at $Proxy84.addDepartment(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.sun.corba.ee.impl.presentation.rmi.ReflectiveTie._invoke(ReflectiveTie.java:121)
at com.sun.corba.ee.impl.protocol.CorbaServerRequestDispatcherImpl.dispatchToServant(CorbaServerRequestDispatcherImpl.java:650)
at com.sun.corba.ee.impl.protocol.CorbaServerRequestDispatcherImpl.dispatch(CorbaServerRequestDispatcherImpl.java:193)
at com.sun.corba.ee.impl.protocol.CorbaMessageMediatorImpl.handleRequestRequest(CorbaMessageMediatorImpl.java:1705)
at com.sun.corba.ee.impl.protocol.CorbaMessageMediatorImpl.handleRequest(CorbaMessageMediatorImpl.java:1565)
at com.sun.corba.ee.impl.protocol.CorbaMessageMediatorImpl.handleInput(CorbaMessageMediatorImpl.java:947)
at com.sun.corba.ee.impl.protocol.giopmsgheaders.RequestMessage_1_2.callback(RequestMessage_1_2.java:178)
at com.sun.corba.ee.impl.protocol.CorbaMessageMediatorImpl.handleRequest(CorbaMessageMediatorImpl.java:717)
at com.sun.corba.ee.impl.transport.SocketOrChannelConnectionImpl.dispatch(SocketOrChannelConnectionImpl.java:473)
at com.sun.corba.ee.impl.transport.SocketOrChannelConnectionImpl.doWork(SocketOrChannelConnectionImpl.java:1270)
at com.sun.corba.ee.impl.orbutil.threadpool.ThreadPoolImpl$WorkerThread.run(ThreadPoolImpl.java:479)
End of Stack Trace
|#]
RAR5035:Unexpected exception while destroying resource. To get exception stack, please change log level to FINE.
EJB5018: An exception was thrown during an ejb invocation on [DepartmentSessionBean]
javax.ejb.EJBException: Unable to complete container-managed transaction.; nested exception is: javax.transaction.SystemException
javax.transaction.SystemException
at com.sun.enterprise.distributedtx.J2EETransaction.commit(J2EETransaction.java:452)
at com.sun.enterprise.distributedtx.J2EETransactionManagerOpt.commit(J2EETransactionManagerOpt.java:357)
at com.sun.ejb.containers.BaseContainer.completeNewTx(BaseContainer.java:3653)
at com.sun.ejb.containers.BaseContainer.postInvokeTx(BaseContainer.java:3431)
at com.sun.ejb.containers.BaseContainer.postInvoke(BaseContainer.java:1247)
at com.sun.ejb.containers.EJBObjectInvocationHandler.invoke(EJBObjectInvocationHandler.java:197)
at com.sun.ejb.containers.EJBObjectInvocationHandlerDelegate.invoke(EJBObjectInvocationHandlerDelegate.java:110)
at $Proxy84.addDepartment(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

Means theres an error in XML/ABAP conversion probably due a syntax error...
Regards
Juan

Caller ID Not working

I think i am going nuts, cos my new BTVerve 450 is a great phone, but it will not display Caller ID. I am with Virgin for my phone line etc, with a wireless router for my laptop. Can anyone help? I really dont want to return the phones, i am really pleased with the unit, but i really need caller ID, especially as i am paying extra for it! Any suggestions would be welcome, Bernie

Try just plugging the phone in without anything else connected (BB Router, Filters, Sky box) and see if that works, if it does plug each item back in on at a time, trying an incoming call each time.
You may find problems with either a duff filter or even the router can sometimes mask the display
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

Iphone 5S call voice Low quality.

Iphone 5S low quality call voice. When I make a phone call , people in the other side said my voice is very small and disconnected. The voice is good when I am using the earphone at the same calls

Hello tigertiger123abd,
The following article can help sort your iPhone's built-in microphone.
iPhone: Microphone issues
http://support.apple.com/kb/TS5183
Cheers,
Allen

IPhone Voice Memos Interrupted By Incoming Calls

I notice that every time I use my Voice Memos software on the 3G(s), if an call comes in, the Voice Memo stops recording and I won't know it till I look at the phone later. Is there ANY way to stop that for that not to happen and you can have perhaps the calls go directly into voice mail so that the Voice Memo feature doesn't get interrupted? It's useless to me otherwise.
Thanks for anyone's input!

The voice recorder application - just like every other iPhone application, native or 3rd party - will shut down when you receive a phone call. The iPhone operates under the assumption that the device is first and foremost a telephone.
As far as work arounds go, you can always put the phone in airplane mode when you need to use the voice recorder app uninterrupted. This will send all incoming calls directly to voicemail.
Message was edited by: Ansuz82

Why my iphone 5s voice mail answer call first and my iphone second.

why my iphone 5s voice mail answer call first and my iphone second.

Hello celazopdef,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning cellular issues:
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http://support.apple.com/kb/TS3406
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

IPhone 5s Voice Call Issues

I've had an iPhone 5s (upgraded to 8.1.3) since mid-November and have been experiencing difficulties on voice calls ever since (I switched carriers as well). When calling specific contacts (family, friends etc.), the calls sound as though as I am on speakerphone, and there is a great deal of static and distortion present as well. The beginning of the call sounds as though the network is about to drop it before recovering it in a much lower quality. To the best of my knowledge, I have tried absolutely everything at this point, including: swapping the handset (three times), sim card (three times), resetting the device and even changing my number (was informed that it could have something to do with the "porting" of a number profile from one carrier to another). None of these moves have worked and I am still trying to decipher why I am encountering this problem (I have been in constant contact with my carrier who appears to have exhausted all ideas).
Any suggestions or thoughts are greatly appreciated.

I was having the same problem and also loosing battery life - it suddenly happened. I went online and saw where someone said to get rid of all the unused apps still sitting there, deleted all the old posts and yea! suddenly the problem has been fixed. Hadn't deleted the unused apps in quite sometime, so obviously draining everything.

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Hi!
I am using Cisco Personal Communicator (CUPC) 8.6 and also CUCM 8.6. I have CUPC in Deskphone mode, connected to a 6945 IP Phone. I also have Unity Connection where my voicemail box is hosted. When I want to setup call forward to voicemail button in cupc option, it is not working. CUPC will not handle the options I setup seconds before. If I manually put in a call forward to extension number of voice mail pilot call forwarding is working. also call forwarding to my mobile is working.
I checked End User settings, IP Phone is associated to my user, also CTI controll is enabled on device and line settings. user privileges are correct. I tried it on jabber client where it works fine. I also restarted CTI and Callmanager Services on the Servers.
Does anyone has an Idea if this is a general bug in CUPC or does anyone can tell me what the problem might be?
Thanks!
René

Hi,
If at least one of these phones is set to CF to VM then it will, if not, then no.
If none of your phones is set to CF to VM CUCM will not send them to VM, that is expected, if you need to ring, phone A, and if it is not answered to go to phone B, C... and so on, and send the caller to VM after you have reached all of these then use a hunt group, (the pilot can be set to CF to VM if nobody answers), if you need to ring all phones at the same time so someone can pick this up, use a hunt group with a broadcast logic.
If this is for a single user, check 'single number reach' (SNR) or mobility on CUCM.
Bottom line, there is no way to send a caller to VM if none of the phones is set to CF to VM.
HTH
Chris.

Jabber call to voice mail fails with fast busy over VPN

I have an issue that I ran into with CIPC phones over a VPN. If a CIPC phone called over a VPN and started ringing a phone the call would fail with fast busy at the time the call would be forwarded to voicemail. I found the issue was when remote the CIPC phone would negotiate the g.729 codec, when forwarded to a voicemail pilot over a SIP trunk set to g.711 the call would fail due to codec missmatch when no transcoders are present.
So now I am running into what I believe to be the same issue with Jabber, when on premise the calls to voice mail work just fine, but when remote they fail. I can directly call the voicemail pilot without error, but if calling a phone the call gets fast busy at the point we are forwarded to voicemail. Even though all my regions are set to talk to all other regions on G.711 and the voicemail SIP trunk is set to G.711, I believe with the new features in CUCM9 that a lower speed codec has been negotiated since the we are going over the VPN, or Jabber has done this as it knows it's over VPN (not sure). WIth CIPC I could go into the settings and turn off the Optimize for Bandwidth check box and the call would negotiate G.711. With Jabber I can't find anything that would tell my Jabber client to stay on G.711 and I can only imagine this is a codec missmatch as the following are true.
1. CIPC and Jabber share the same line
2. VPN established and CIPC optimised for low bandwidth un-checked
3. Over the same VPN the CIPC phone can leave a voicemail
4. Over the same VPN the Jabber client gets fast busy once forwarded to voicemail
5. Voicemail environment is Exchange-UM over SIP trunk
6. SIP trunk is assigned a Device Pool, that is assigned to a region that all other regions communicate G.711 to
7. On CIPC if optimised for low bandwidth is checked I get the exact same issue as I get with the Jabber client (fast busy when forwarded to voicemail)
Would anyone know what I can do in CUCM 9 to fix this issue, as said no issue when all devices are on premise. Wondering if there is a service parameter or a way to change the codec selection so the Jabber client attempts to always negotiate G.711. The correct answer would be to get some PVDM DSP resources and kick up a transcoder in my resource group, and that may be what I talk them into doing if I have no other options.

We have been getting the exact same thing for almost a year now... since switching to FiOS Digital Voice in May of last year! Every time I call in to report it they 'escalate' the issue but it never gets resolved. The problem seems to be in the initial connection. Most of the time it works fine but, several times a month, after I call to get messages and it starts to play the new message it goes dead and I get the busy signal. I get the same message when I call back: “I’m sorry – that account is in use at this time. Please try again later!” I have even called in with my cell phone and get the same message! I HAVE EVEN used the Internet to see if I could get my messages and, when I hit Play, I get a pop-up saying: “Your Voice Mail box is currently in being accessed; please try again later. If the problem continues, please contact our Customer Support Center at 1-888-553-1555. We apologize for any inconvenience.” This is obviously a software bug that Verizon has no clue on how to troubleshoot OR fix!!! I wonder how many people have the problem and just don’t bother reporting it because of the hassle? When it first started happening they destroyed my entire mailbox and I had to re-enter the complete mailbox setup again – 3 times!!! NEVER let them talk you into that!!! It’s their problem and they need to fix it!!!!!!! I wish I could go back to the ‘normal’ voicemail we originally had… they want hundred$ to switch back because I’d be breaking my #$@%^&* contract! Good luck if you have Verizon………

Jabber for iPhone and iPad cannot receive calls

We currently have Call Manager 9.1.1 and Presence 9.1.1.
I am starting to use the Jabber Client for iPhone and iPad, but am having trouble receiving calls dialed to a particular extension.
If I can go settings for the iPhone Jabber client as an example, I am succesffuly connected to all accounts: IM, Phone Services, Voicemail, and WebEx.
When I go to the keypad, I can succesffuly dial internal extensions and make outbound calls to any numbers and they come accross as using my extension.
When calling the extension, my desk phone rings, but not the Jabber client.
Not sure what could be causing this issue to occur for Jabber not receiving the calls.
Thanks for any suggestions.
Paul Gaydos

Should still work. But would be good to check indial into jabber with the phone unplugged, just for testing purposes.
also, you have checked the partition and configuration on the TAB device is the same as on the deskphone?
Can you attach call manager traces when making a test call and attach to the case. Let us know the extension and device names you have used in the test, and a timestamp of the test.
thanks
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New FIOS customer with dropped VOIP calls and Internet connection

I am a new FIOS customer. Got my 50/25 connection a week ago, switching from a TWC 6/1 connection. Ever since the new connection, I've had numerous issues.
My VOIP (Ooma) connection constantly drops and re-connects during conversations
I've had random Internet connection losses, which picks up again after a few minutes
My home alarm starts chirping every once in a while
I've contacted Verizon several times due to these problems and have received varying answers with no resolution of the problem.
The first time I spoke with support, the tech logged into my router and changed the WiFi channel saying that would fix the problem. It didn’t.
The second time I contacted them, the tech ran a bunch of diagnostics and said everything looked fine so it must be an IP address conflict with my devices, because I had a couple devices using static IP addresses. He said everythinf should be DHCP and the last two digits could not be higher than 99 (192.168.1.99). He said FIOS does not support 3-digit numbers at the end.
So I changed all my devices to DHCP and ran some online VOIP tests. It showed a packet loss of 2-5% and MOS score of 1 (which is bad). I was still getting dropped connections, so I disconnected all devices and connected just one computer to the router and tested again. I was still getting packet loss.
Then I called support a third time, this time the tech said there were no 2-digit IP restrictions and that he was detecting there was no UPS baterry backup for the ONT which was probably causing the problem, so he dispatched a field tech to my house.
Today the field tech came (same guy as before), he took one look at the box and said it was too close to my Electric meter and the RF from the meter was causing interference to the FIOS connection and resulting in dropped connection.
He moved the ONT to another location and said that should fix it.
Well, I'm still seeing packet loss and low MOS score when I run the VOIP test.
I don't know how much of what the techs are saying is true and how much is made up stuff.
Has anyone had similar issues and have thoughts on solutions or likely causes for dropped VOIP calls and connections? Could RF be causing this?
I thought going from a 6/1 Cable connection to a 50/25 FIOS connection would be awesome, but this has turned out to be a nightmare, and I may have to switch back to cable if the problem is not resolved.
I would appreciate any help.
Thanks!

Don't know where the packet loss is happening. I ran the VOIP test on myspeed.visualware.com and it shows a packet loss of 2-5% at different times and a MOS score of 1.
The report says MOS should be around 4 for good VOIP calls.
The Verizon tech who came to the house just blamed the electric meter box for RF interference and move the ONT farther away.
My concern is that I'm getting different answers from different techs at Verizon.
Regarding IP addresses. The Router shows a DHCP range from 192.162.1.2 to 192.168.1.254 as available for devices on the network. So, if I need to assign a static IP to a device should I use a number below 99 or above 151?
Thanks!

Calling ecatt_execute

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