Calls in queue drop when first call is answered

When all agents are busy and there are multiple calls in queue, at the point a call gets routed to an agent and answered from queue, the other calls in queue hear the disconnect prompt.
This is CME 9.1 on Version 15.0(1r)M16
application
service queue flash:app-b-acd-2.1.2.3.tcl
param queue-len 30
param aa-hunt1 7426701
param queue-manager-debugs 1
param number-of-hunt-grps 1
service KCC flash:app-b-acd-aa-2.1.2.3.tcl
paramspace english index 1
param handoff-string KCC
paramspace english language en
param call-retry-timer 15
param service-name queue
param drop-through-option 1
param second-greeting-time 60
paramspace english location flash:
param drop-through-prompt _TYFC.au
param send-account true
param max-time-vm-retry 3
param voice-mail 1426900
param max-time-call-retry 1400
param aa-pilot 7427701
param number-of-hunt-grps 1
Thanks in advance.
HHe

Try this , see if that helps...
param queue-len number
Router(config-app-param)# param queue-len 15
Sets the maximum number of calls allowed in each ephone hunt group's call queue used by Cisco Unified CME B-ACD.
•number—Number of calls that can be waiting in the call queue for each ephone hunt group. The range is from 1 to 30. The default is 10.

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Calls in queue drop when first call is answered

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