Camera Raw 6.3 Installation Fails

This week... purchased and installed CS5 and LR3… neither will open the Nikon D7000 raw images.
I went and looked in my CS5 and the Camera Raw is V6.0.0.205 so it needs an update for the D7000.
Found the update- Camera Raw 6.3.
Tried to install the Camera Raw 6.3 Update but received this error message:
Photoshop Camera Raw 6.3 Update
Installation failed
It doesn’t say why or what to do next except find customer support.
This is incredibly aggravating.
I've found many of the same complaints on various discussions and blogs but no solutions mentioned.
Is there a fix or do I ditch Adobe?
~Spencer
[email protected]

Hi Spencer,
I have gone through your logs and it seems that there is a issue with Mac. It is not allowing you to install patch files.
Kindly follow the below steps to make sure your updates work fine:-
1) Please verify if there is a file not a folder by name Adobe in /Applications ,
2) Delete the file if it exist.
3) Restart your Mac
4) Launch PS
5) Go to Help - Updates - Preferences and make sure the box for ACR is checked.
6) Check for Updates
7) Select Camera Raw 6.3 update, Click on Update
8) Mac will ask you to enter your Password for the logged account. Enter the password.(Make sure you have full privileges)
9) Quit PS and let the updater run.
10) Quit Updater after successful installation
11) Verify ACR
ACR update should work fine now, if it still does not work, we can setup a connect session in order to analyze the issue on your machine.
Regards,
Ashutosh

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-------------------------------------- Summary --------------------------------------
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*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
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[email protected]
mob : +33 (0)6 2422 3232
Le 6 mars 2012 à 18:52, 99jon a écrit :
Re: Pb with Camera raw 6.6 installer on Element 10 editor for mac
created by 99jon in Photoshop Elements - View the full discussion
See this thread Christophe
http://forums.adobe.com/message/4106477
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*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

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[email protected]

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