Campaign ID

Hello friends,
Can anybody please tell me how campaign id is automatically updated in webUI.

Hi,
While saving the campaigns , system checks for the maintainence of the format of ID which u can maintain in SPRO.
IMG->CRM->Marketing->Marketing Planning and Campaign Mangement->System Landscape->Define Formating Mask for Marketing Project.
From here it picks up the mask and creates ID using number ranges.
Hope it helps.
Regards
Vishal

Similar Messages

Campaign Report Clicks, Open, and, Bounces

How does WebTools determine the number of Clicks, Opens, and, Bounces on the Campaign Reports?
Thanks to all in advance.

I would be interested in the answer to this also.

Report on campaign response

Hi All,
There was a campaign launch at beginning of month, and now we are trying to do analysis on the campaign response. We have a field at contact level called Subsegment which can have values like Experienced RIA, Inexperienced Stock Broker etc. Now, I need to develop a report that would give a count of click through, open response, opt out, hard bounce and also their % based on sub segment field. I am able to develop report with count of click through, open response, opt out, hard bounce but when I develop a field with formula as (Metrics."# of Click Through"/Metrics."# of Recipients")*100 and put this field in pivot table, I get all erroneous data. The formula gives me all weird values, it display 0 then there should be 15 etc.
Can anybody please help in indentifying what wrong am I doing.
Thanks in Advance,

Hi All,
Never Mind Guys, i figured it out, i had to cast the data type as float to get the desired output, the system was orginally converting everything into integer and that's why i was getting weird results.
Thanks,

Campaign Metrics - # Bounces Switched?

Hi -
We have sent out several campaigns and are now reporting on them.
The metrics seem to be mixed up on the subject area.
The campaign was sent out 2/3/2011
The receipent data on the campaign object shows delivery status of 8 hard bounces and 1 soft bounce as of 2/7/2011
The dates are important since the report is 24 hours delayed......
When we run our report using metrics from the Campaign Response History subject area - no formulas, just pulling Metrics."# of Soft Bounces and Metrics."# of Hard Bounces"
the results are SWITCHED. I have tried to change teh aggregation rule from default to sum, just to check. No pivot tables are being used...just straight values.
Does anyone know if this is really a bug or what else might be happening??
Thanks,
Ann

Hi Ann,
If you are sure you are seeing an error in the data, please enter an SR with Oracle Support.
Thanks!

Run report that show "BOTH" campaign name AND contact when getting integration error message that relates to Lead Campaign Association

When running an External Calls Failed report for Lead Campaign Association (e.g.Attempted to add a campaign member where either the member id 00Q70000015ngo5 or the campaign id null is null.), the report show me the contact but not the campaign the contact was trying to associate itself to in SFDC. In order to see the campaign, I have to click on the downward arrow and click on the "view external call details" FOR EACH INDIVIDUAL CONTACT.
Is there a report I can run that shows me both the campaign and contact for the error? I can't efficently trouble shoot issues in Eloqua if I have to view each individual record with two or more clicks.
Any advise?

I am getting the same error when opening the J2se Development Kit 5.0 Update 8 after I press the Run button. ( "This installation package could not be opened. Verify that the package exists and than you can access it, or contact the application vendor to verify that this is a valid Windows Installer package").
Is there a solution ?
Thanks,
Luck 08/21/06

Campaign email analysis - data mismatch

hi,
I've created a test multi-step campaign for learning purpose.
the campaign included an email that was sent immediately to a segment of 2 people (2 test addresses).
for testing purpose, I've opened the email from one address only.
please see the attached print screens, some of the data doesn't add up:
1. i ran the campaign email statistics report from the operational report area in the campaign canvas, how is possible the unique email open is 2, if i only opened the email from one address ?
2. i also ran the campaign analysis report from the insight reports area in the campaign canvas, and the their data was correct (unique open rate = 50%)
2. i noticed that each open i did from the first address was counted as 2 opens (the open was via outlook), does this make sense ?
thank's for the help

Hi Saravanan,
Goto R3 side--> RSA3 Transaction > Enter the DS name> Give some restriction w.r.t some Characteristics --> Extract the data
Come to BW side> RSA1 trans> you can start checking with the either Infocube content/ MP contents> right click> Display data> Give the same restrictions as you gave in the R3 RSA3 trans> Execute
Compare the field values whether you are getting the same data or not.
if the data is matching here, then there might be some filtering in the Query--> check that filtering & check the data accordingly
If it is not matching at Cube/MP level--> Then compare the data at PSA level before which check all the Routines/Update rules/ Transformations because there is a possibility that the data might be filtered in any of these levels.
Hope it helps!
Regards,
Pavan

Campaign Reports

Hi,
I am checking out the Campaign Reporting functionality.
I need to understand how the 'clicks', 'opens' and 'bounces' data is collected and what needs to be set up for this to be tested and demonstrated on a local PC set-up ( if possible )
I assume that Clicks should collect data where Users click on links set up in the mail
On opening a Campaign e-mail in the mailroot\Pickup directory I note that the URL for a Link I configured appears to be wrongly constructed and appears as:
http://localhost/common/controls/link.ashx?.......
instead of what I think it should be
http:..localhost/<WebtoolsInstanceName>/common/controls/link.ashx?......
have I got something wrong in the set-up
Can opens and bounces be simulated as well ?

James,
In a local environment you are definitely correct the Config Messaging Website needs to be populated with the URL for my local testing :
I entered http://localhost/<InstanceName>
and Now I can see Clicks and Opens data for the campaign - great!
a) Where is the detail of the clicks and opens stored in the Webtools database ?
b) I think it makes sense given the above setting that I can only detect clicks and Opens on the same LOCAL machine
c) I'd have thought that this URL field should also be populated in a live environment otherwise I can't see this functionality working.
now on to Bounces....
As I am only using a local SMTP server ( which I understand can only deliver mail ) do you think that bounces cannot be tested or have I more settings to make in the Messaging drop down for this to work?

When I send a webpage via email, some of my recipients are unable to see it properly. The website was made with iWeb, and a Mac person advised me this was the best way to do an email campaign with iWeb, but it's not working for a lot of my customers - why

I have recently created a website for my family's business. When we bought the Macbook the guy in Apple said the best way to send an email campaign to our mailing list was to publish a hidden page, find it in the browser on Safari, then share it via email, so that is what I do. For most of my customers this works fine, however I have a number of people each month who cannot see any of the content of the email. I have added an 'If you can't see this email properly...' link at the top of the page, with no shapes or images etc near it, but even that does not appear for them.
I am a self-taught novice unfortunately, so haven't a clue what the problem is. I'm not sure of the operating system, but we bought the Macbook in May and it has all the recent updates installed. I have just had a new baby so can't get into the store fdor a one-to-one, so if anyone could explain why this happens / what I can do about it, I would be very grateful! Thanks!

If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link."

BSP Error while selecting "campaign elements" in spanish --- crm 2007

Hi experts,
I´m trying to look for a solution for a problem with an error that occours while selecting in WEB UI --marketing --- campaign elements , in spanish language.
Error Business Server Page (BSP)
<thtmlb:textView>: (design) The Attribute Value is not a Value from: STANDARD/HEADER1/HEADER2/LABEL/VALUE/ITALIC/BOLD
In english it works perfect.

Which field is? Has translate value content to spanish for this field?.
In SAP CRM UI, press F2 and tell me which is the field

MKT_ELEMENT_CREATE gives Dump during creation of Campaign Element

Hi,
I am trying to create campaign element through code and I am getting dump in the following class method.
Class : CL_CRM_MKTPL_OL_MKTPROJECT
Method : SET_ATTRIBUTES
Line No : 15 ->> lr_header_item->get_attributes( EXPORTING iv_get_external_attributes = abap_true
                                  IMPORTING es_attributes              = ls_header_attr ).
In above statement LR_HEADER_ITEM comes as Initial.
Below is the code for creating campaign element.
DATA: LR_TASK          TYPE REF TO CL_CGPL_TASK,
        LR_TASKS         TYPE REF TO CL_CGPL_TASKS,
        LR_PROJECT       TYPE REF TO CL_CGPL_PROJECT.
DATA: WA_PROJECT TYPE CGPL_PROJECT.
DATA: WA_TASK     TYPE CGPL_TASK.
DATA: LIT_TASKS   TYPE CGPLD_ITAB_TASK.
DATA: WA_MESSAGE TYPE BAPIRET2.
DATA: LIT_RETURN TYPE TABLE OF BAPIRETURN1.
DATA: WA_CAMPAIGN TYPE CRM_MKTPL_CAMPAIGN,
        WA_ATTRIBUTES TYPE CRM_MKTPL_MKTELEMENT.
DATA: LV_GUID TYPE SYSUUID-X."BAPI_MARKETINGELEMENT_GUID-MKTELEMENT_GUID.
DATA: LV_CAMP_GUID TYPE BAPI_MARKETINGELEMENT_GUID-MKTELEMENT_GUID.
CALL FUNCTION 'MKT_ELEMENT_READ'
    EXPORTING
      MARKETINGELEMENT = IV_SOURCE_GUID - THIS IS A IMPORT PARAMETER OF FUNCTION MODULE ( CAMPAIGN GUID ).
    IMPORTING
      EX_CAMPAIGN      = WA_CAMPAIGN
      EX_ATTRIBUTES    = WA_ATTRIBUTES.
CONCATENATE WA_ATTRIBUTES-EXTERNAL_ID '_' SY-DATUM '_' SY-UZEIT INTO WA_ATTRIBUTES-EXTERNAL_ID.
WA_ATTRIBUTES-OBJECT_TYPE = 'CPT'.
CALL FUNCTION 'SYSTEM_UUID_CREATE'
    IMPORTING
      UUID = WA_ATTRIBUTES-GUID.
LV_CAMP_GUID = WA_ATTRIBUTES-GUID.
WA_ATTRIBUTES-PROJECT_GUID = IV_SOURCE_GUID.
WA_ATTRIBUTES-PARENT_GUID = IV_SOURCE_GUID.
CALL FUNCTION 'MKT_ELEMENT_CREATE'
    EXPORTING
      IM_MARKETINGELEMENT = LV_CAMP_GUID
      IM_ATTRIBUTES       = WA_ATTRIBUTES
    TABLES
      RETURN              = LIT_RETURN.
IF LIT_RETURN[] IS INITIAL.
    CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
      EXPORTING
        WAIT = 'X'.
ENDIF.

This would happen if you are not passing the right guid to the program or Function Module. Please check that the guid is available in cgpl_project table.
Ajay Gupta

Creation of service order from campaign element

Hi,
We have a requirement where service orders are to be created for all those business partners who responded to the campaign. We are using standard service order type SVRO. We have set up campaign automation by creating campaign and element, assigned target group, set decision point (rule & condition) to split target group in two; one for those who have replied to campaign and others who have not replied. These target groups are also linked to other campaign elements within the campaign.
The question is, how to create a follow-on transactions such as service orders through campaign, so that one service order gets created for each successful BP from campaign result?
Thanks in advance for your advice / suggestions.
Regards
Umesh
Edited by: Umesh Singh on Sep 30, 2009 6:36 PM

Hi Shatnhala,
Thank you for your help. I'll try this and will come back to you.
My further requirenment is to re-trigger pricing to upade latest price information on these service orders and then to create and send letter to all those customer with price informations. Can I use the same workflow with different steps to complete all these task?
Also, how will these service orders (created through workflow) be linked with the campaign? Is their a way to link one campaign with many orders?
Thanks
Umesh

Really aggressive marketing campaign for creative cloud

today my Lightroom informed me that there is an update, and asked me if I would like to download the update. I answered "yes" and was taken to the Adobe website. But, instead of being taken to the Adobe Lightroom download page as has happened with all of the previous updates, this time I was taken to a page about creative cloud. I don't want creative cloud. I only want to update my desktop version. So I tried clicking on the way for the desktop version, which is hidden away down in the bottom right corner of the screen. And that takes me to create a cloud. So I tried going to downloads for Lightroom. And I get taken to creative cloud.
I eventually had to call up Adobe on the phone in order to be able to update my desktop version of Lightroom. I let the agent I spoke with know it was very annoying to be subject to this obviously aggressive marketing campaign for creative cloud. When we were done with the call I thanked him for helping me do on the phone what I couldn't do on the website. I also let him know that it seems like Adobe is trying very hard to steer people to be creative cloud option and away from the desktop option. I also let him know that if Adobe ever does away with the desktop version and the creative cloud version is the only alternative I am gone as a customer. I will use Apple photos or some other product. I will not be forced into a subscription-based service against my will.
Greg

Have followed up with the customer via email. Working to resolve the problem.

Create a Campaign as WBS ele. under a Project which doesn't exist in CRM

Hello Gurus,
We are trying to create a campaign as WBS element under a project definition which does not exist in CRM system as Marketing Project. We looked at the BADI CRM_MKTPL_R3_INT and could see that we can change the XML data in method CHANGE_XML_DATA. But in ECC , system is looking for GUID of the project definition and is not able to replicate the campaign as per the requirement. Please suggest a way to replicate Campaign as WBS element under a project definition which is not available as Marketing project in CRM but exists in ECC.
ECC system is looking for Project Definition guid in FM PR_assignments_pre_read.
Regards,
Ashwini

Hello Randhir,
Sure...We have a system Landscape in which Non-SAP systems communicate to SAP system.In our Scenario, the project definition (in our terminology it is called project code) is defined in non-SAP system and it gets replicated to SAP ECC and then whatever campaign that we create in SAP CRM should be created as WBS element under that project code which was replicated from non-sap system.Reporting will be done based on the project code in other systems.
For information, We are not replicating Marketing Plans to ECC.
Regards,
Ashwini.

Why am I getting ErrorCode: OperationNotSupported _Code: 204 When I am trying to get campaigns from sandbox account

Hi All,
Seasonal Greetings.
I am new one to bing ads . I am trying to get Campaigns from my sandbox account. The following is my code.
<?php
// To ensure that a cached WSDL is not being used,
// disable WSDL caching.
ini_set("soap.wsdl_cache_enabled", "0");
try
//$accountId = <youraccountid>; // Application-specific value.
$accountId = "8951263";
// Use either the sandbox or the production URI.
// This example is for the sandbox URI.
$URI =
"https://api.sandbox.bingads.microsoft.com/Api/Advertiser/v8/";
// The following commented-out line contains the production URI.
//$URI = "https://adcenterapi.microsoft.com/api/advertiser/v8/";
// The API namespace.
$xmlns = "https://adcenter.microsoft.com/v8";
// The proxy for the Campaign Management Web service.
$campaignProxy =
$URI . "CampaignManagement/CampaignManagementService.svc?wsdl";
// The name of the service operation that will be called.
$action = "GetCampaignsByAccountId";
// The user name, password, and developer token are
// expected to be passed in as command-line
// arguments.
// $argv[0] is the PHP file name.
// $argv[1] is the user name.
// $argv[2] is the password.
// $argv[3] is the developer token.
if ($argc !=4)
printf("Usage:\n");
printf(
"php file.php username password devtoken\n");
exit(0);
$username = $argv[1];
$password = $argv[2];
$developerToken = $argv[3];
$applicationToken = "";
// Create the SOAP headers.
$headerApplicationToken =
new SoapHeader
$xmlns,
'ApplicationToken',
$applicationToken,
false
$headerDeveloperToken =
new SoapHeader
$xmlns,
'DeveloperToken',
$developerToken,
false
$headerUserName =
new SoapHeader
$xmlns,
'UserName',
$username,
false
$headerPassword =
new SoapHeader
$xmlns,
'Password',
$password,
false
$headerCustomerAccountId =
new SoapHeader
$xmlns,
'CustomerAccountId',
$accountId,
false
// Create the SOAP input header array.
$inputHeaders = array
$headerApplicationToken,
$headerDeveloperToken,
$headerUserName,
$headerPassword,
$headerCustomerAccountId
// Create the SOAP client.
$opts = array('trace' => true);
$client = new SOAPClient($campaignProxy, $opts);
// Specify the parameters for the SOAP call.
$params = array
'AccountId' => $accountId,
// Execute the SOAP call.
$result = $client->__soapCall
$action,
array( $action.'Request' => $params ),
null,
$inputHeaders,
$outputHeaders
print "Successful $action call.\n";
print "TrackingId output from response header: "
. $outputHeaders['TrackingId']
. ".\n";
// Insert a blank line to separate the text that follows.
print "\n";
// Retrieve the campaigns.
if (isset(
$result->Campaigns
if (is_array($result->Campaigns->Campaign))
// An array of campaigns has been returned.
$obj = $result->Campaigns->Campaign;
else
// A single campaign has been returned.
$obj = $result->Campaigns;
// Display the campaigns.
foreach ($obj as $campaign)
print "Name : " . $campaign->Name . "\n";
print "Description : " . $campaign->Description . "\n";
print "MonthlyBudget : " . $campaign->MonthlyBudget . "\n";
print "BudgetType : " . $campaign->BudgetType . "\n";
print "\n";
catch (Exception $e)
print "$action failed.\n";
if (isset($e->detail->ApiFaultDetail))
print "ApiFaultDetail exception encountered\n";
print "Tracking ID: " .
$e->detail->ApiFaultDetail->TrackingId . "\n";
// Process any operation errors.
if (isset(
$e->detail->ApiFaultDetail->OperationErrors->OperationError
if (is_array(
$e->detail->ApiFaultDetail->OperationErrors->OperationError
// An array of operation errors has been returned.
$obj = $e->detail->ApiFaultDetail->OperationErrors->OperationError;
else
// A single operation error has been returned.
$obj = $e->detail->ApiFaultDetail->OperationErrors;
foreach ($obj as $operationError)
print "Operation error encountered:\n";
print "\tMessage: ". $operationError->Message . "\n";
print "\tDetails: ". $operationError->Details . "\n";
print "\tErrorCode: ". $operationError->ErrorCode . "\n";
print "\tCode: ". $operationError->Code . "\n";
// Process any batch errors.
if (isset(
$e->detail->ApiFaultDetail->BatchErrors->BatchError
if (is_array(
$e->detail->ApiFaultDetail->BatchErrors->BatchError
// An array of batch errors has been returned.
$obj = $e->detail->ApiFaultDetail->BatchErrors->BatchError;
else
// A single batch error has been returned.
$obj = $e->detail->ApiFaultDetail->BatchErrors;
foreach ($obj as $batchError)
print "Batch error encountered for array index " . $batchError->Index . ".\n";
print "\tMessage: ". $batchError->Message . "\n";
print "\tDetails: ". $batchError->Details . "\n";
print "\tErrorCode: ". $batchError->ErrorCode . "\n";
print "\tCode: ". $batchError->Code . "\n";
if (isset($e->detail->AdApiFaultDetail))
print "AdApiFaultDetail exception encountered\n";
print "Tracking ID: " .
$e->detail->AdApiFaultDetail->TrackingId . "\n";
// Process any operation errors.
if (isset(
$e->detail->AdApiFaultDetail->Errors
if (is_array(
$e->detail->AdApiFaultDetail->Errors
// An array of errors has been returned.
$obj = $e->detail->AdApiFaultDetail->Errors;
else
// A single error has been returned.
$obj = $e->detail->AdApiFaultDetail->Errors;
foreach ($obj as $Error)
print "Error encountered:\n";
print "\tMessage: ". $Error->Message . "\n";
print "\tDetail: ". $Error->Detail . "\n";
print "\tErrorCode: ". $Error->ErrorCode . "\n";
print "\tCode: ". $Error->Code . "\n";
// Display the fault code and the fault string.
print $e->faultcode . " " . $e->faultstring . ".\n";
// Output the last request.
print "Last SOAP request:\n";
print $client->__getLastRequest() . "\n";
?>
http://msdn.microsoft.com/en-us/library/bing-ads-campaign-management-php-samples-get-campaigns(v=msads.80).aspx
But I am getting responce
GetCampaignsByAccountId failed.
ApiFaultDetail exception encountered
Tracking ID: efa654c5-b112-4e96-8c3d-79bac7e70112
Operation error encountered:
Message: This operation is not supported.
Details:
ErrorCode: OperationNotSupported
Code: 204
s:Server Invalid client data. Check the SOAP fault details for more information.
Last SOAP request:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="https://adcenter.microsoft.com/v8"><SOAP-ENV:Header><ns1:ApplicationToken></ns1:ApplicationToken><ns1:DeveloperToken>BBD37VB98</ns1:DeveloperToken><ns1:UserName>-XXXXXX-</ns1:UserName><ns1:Password>-XXXXX-</ns1:Password><ns1:CustomerAccountId>8951263</ns1:CustomerAccountId></SOAP-ENV:Header><SOAP-ENV:Body><ns1:GetCampaignsByAccountIdRequest><ns1:AccountId>8951263</ns1:AccountId></ns1:GetCampaignsByAccountIdRequest></SOAP-ENV:Body></SOAP-ENV:Envelope>
Please Help me to get out of this .
Thank you in advance.
Deepa Varma

Hello Nalin,
Thank you for the reply . Now I am using
$campaignProxy ="https://api.sandbox.bingads.microsoft.com/Api/Advertiser/CampaignManagement/v9/CampaignManagementService.svc?wsdl" ;
// The API namespace.
$xmlns = "https://adcenter.microsoft.com/v9";
$xmlns = "https://bingads.microsoft.com/AdIntelligence/v9";
But I am getting
GetCampaignsByAccountId failed.
AdApiFaultDetail exception encountered
Tracking ID: ca31d743-7b7b-4479-8082-44997d60d549
Error encountered:
Message: Authentication failed. Either supplied credentials are invalid or the account is inactive
Detail:
ErrorCode: InvalidCredentials
Code: 105
s:Server Invalid client data. Check the SOAP fault details for more information.
Last SOAP request:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="https://bingads.microsoft.com/CampaignManagement/v9" xmlns:ns2="https://adcenter.microsoft.com/v8"><SOAP-ENV:Header><ns2:ApplicationToken></ns2:ApplicationToken><ns2:DeveloperToken>BBD37VB98</ns2:DeveloperToken><ns2:UserName>vbridgellp</ns2:UserName><ns2:Password>XXXX</ns2:Password><ns2:CustomerAccountId>8951263</ns2:CustomerAccountId></SOAP-ENV:Header><SOAP-ENV:Body><ns1:GetCampaignsByAccountIdRequest><ns1:AccountId>8951263</ns1:AccountId></ns1:GetCampaignsByAccountIdRequest></SOAP-ENV:Body></SOAP-ENV:Envelope>
I am able to login to sand box UI and see my campaigns. What may be reason for the error ?
Thank you in Advance.
Deepa Varma

Open Channel in Campaign execution

dear experts,
i want to used the open channel in campagin execution for sending message to the other system. basicly it will generate the xml file in the server.
in order to do that, i made a badi implementation of CRM_MKT_EXP_CAMP_DAT and made some code in its method EXPORT_CAMPAIGN_DATA.
beside that i also add a new communication channel in campaign execution.
and for the form, i made a form with general usage and plain text type.
i test the badi in campaign by selecting 'Target Group to Channel' in the menus after select the target segment.
in the testing, i faced an error and if i trace the error using tx SLG1 there is 2 messages found, that is:
1. <number> partners in the target group is not contacted
2. error determining call times for open channel for target group
is there any clue why i face this error ?
is there any documentation for implementing the open channel in campaign ?
please help
many thanks in advance
eddhie

Hi.
Go to SPRO: CRM > Marketing > Marketing Planning and Campaign Management > Campaign Execution > Define Communication Medium
Here if you are on CRM 7.0 release you already have a communication medium of example: ACTV, that generates documents of type 0010.
You must create your own communication medium, with communication method "Generate contact" and indicate which transaction type should be generated. In your case, set here your visit document type.
Then you create a campaign for this communication method, assign a target group and execute campaign.
After job execution if you check the last documents created on CRMD_ORDERADM_H table, you will see the generated visits.
Regards.
Susana Messias

Large campaigns - Most efficient way to handle - Not using EMOD

We're using CRMOD but not EMOD for our marketing campaigns. We are not using CRM for B2B but rather for B2C.
We have direct mail campaigns that we send to 200,000 of our contacts, eNewsletters send to about 800,000 contacts (using Interspire). We have not been doing this using CRM before.
I would like to know the best approach to:
1) Pull out these records from CRM (identify the contacts according to marketing targets) - the limit on the analytics would only allow me to extract that information if I enter criteria to segment my contacts in smaller chunks, e.g. by State / Province. The Segmentation Wizard could be used with smaller chunks less than 50,000. Any other methods available?
I used the Wizard for a test and got a segment with few records for which I updated CRM with Campaign Recipient record with status 'Sent'.
2) Sometimes when we hire a company to do our direct mail campaign, our addresses are being verified for change of address. The company we hire then sends back our file with updated addresses. How can we import just the change of address for let's say 35,000 records? In Admin / Data Import, importing addresses does not seem to be available
3) Import responses into CRM (I did some testing by entering campaign recipients and set the status to 'Message Opened' & Delivery Status to 'Opened' (both using Wizard segment update and also using the user interface) but when I try to pull the #s in Analytics (Campaign Response history) I see the following metric being populated:
- # Recipients
but not:
- # of responders
- # of Responses
- # of open responses
- Avg days to respond
My questions here are:
- How on earth do prep my data so that these fields populate? Are they strictly reserved for EMOD?
- What's the best approach to load 200,000 reponses back into CRM?
- Is such large volume for campaign recipients and responses going to impact our performance? If so, what approach would be recommended to improve that?
4) Are the # opt ins, opt outs, global opt ins and global opt outs only available for EMOD or can they be used if another marketing email system is used? If we can use, how can we best load into CRM for large numbers?
5) Documentation on Metrics is hard to find... Anyone can tell me what fields are involved in the Campaign Responses metrics and the criteria that would impact the metrics?
Thanks. I know that it is lots of questions but we are new at integrating our marketing campaign efforts into CRM and find that with large numbers, unless one knows the best approach to handle them, one can also impact the system performance greatly.
Nathalie

Afternoon,
1) I would create reports that have filters that segment into smaller chunks and extract them into csv format. Once you have this information into the contacts that you want to use then you can use the bulk data load process.
2) This information is available for reporting please make sure you you have given access to this information within the profile as well as the layout type is not read only.
3) this information is viewable within my reporting (Campaign Response History)
My questions here are:
- How on earth do prep my data so that these fields populate? Are they strictly reserved for EMOD?
-----Make the system auto create these values on creation.
- What's the best approach to load 200,000 responses back into CRM?
-----Web services
- Is such large volume for campaign recipients and responses going to impact our performance? If so, what approach would be recommended to improve that?
-----No this should have no impact at all.....
4) You would have to import the data from the other mail program to the CRM and EMOD, you could perform this through Data loads back into the CRM.
5)I believe i have read some of this information though help somewhere i would suggest looking around on help for EMOD.

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