Can a hacker be stopped through Firefox

I have had to change my passwords for FB and e-mail at least 3 times in the last couple of days. Under my FB account it shows someone in Mount Laurel, N.J. is signing into my account. I have written down the complete IP address of this hacker. They also sent e-mails to friends, oddly enough just saying hi or hello and nothing obscene, for now. How can they be stopped? I am computer illiterate so if you have a solution just be specific...and patient. Please, please help. Thanks.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

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