I can no longer receive my email through firefox. Also my facebook account doesn't show some of the profile pictures show a different person on someone's name. It appears this is a firefox issues as when I go to explorer it is not a problem at all.

It seems that through firefox I cannot receive my emails through charter.net and have always been able to before. Also, on my facebook page, profile pictures aren't showing up on some people and on some people a totally different person is showing up. It seems to be a firefox issue because when I get on internet explorer everything is fine? How can I get this problem taken care of? Can my 8.0 be updated.

This issue can be caused by corrupted cookies or cookies that are blocked.
*check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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