Can I keep FrameMaker 9 installed and install Tech Comm Suite 4?

I'm asking because Adobe Application Manager keeps failing to install its own update - and this is the only thing I can think of (although I have had the software on the system for a few months now and it's only just started to fail).
Has some patch in the meantime caused the problem?
Have downloaded some patches manually (managed to download and install the patch for FrameMaker 11) but some try to launch Application Manager when installing anyway.
If I need to uninstall, do I need to uninstall EVERYTHING? (Can't find Application Manager in Control Panel > Programs and Features... do I need to uninstall the suite?)
Do I permanently de-activate if going to reinstall on the SAME machine?
Getting confused because a lot of the help for Application Manager refers to a Creative Suite clean-up tool. Should I run this after uninstalling?
I don't have Creative Suite, but do have InDesign CS5.
Running Windows 7 Professional, 32-bit, with 3 GB RAM.
Thanks in advance,
Alison

Reinstalls on the same system don't require deactivation. I'm not sure how the techcomm suite products are strung together, but there may be some sense in running the Creative Suite Cleaner Tool. It won't remove anything, just get rid of blocakges and version conflicts in the installer database. After that you should be able to reinstall your TCS 4. FM 9 should not be affected by any of this, since separate major versions install separately. But I really can't tell you 100%. There may be specifics with FM and some otehr TCS specific stuff that I'm not aware of.
Mylenium

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Hi Everybody,
I'm at a point now where I'm looking to upgrade to RH7. I
also need a copy of Captivate due to some deadlines that have been
set against me. These are the main two products I'm looking at.
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quote:
Originally posted by:
lillibetUK
Hi Everybody,
I'm at a point now where I'm looking to upgrade to RH7. I
also need a copy of Captivate due to some deadlines that have been
set against me.
Unless you have some pre-existing experience with Captivate,
you may find it hard to get all the way up to speed on that product
quickly. You may want to look at subscribing to Lynda.com for a
month and taking their on-line course. It's Captivate 2, but I'm
still finding it useful (as a total Captivate newbie).
quote:
These are the main two products I'm looking at. What I really
want to know is who, on this forum, have upgraded to RH7 as a
separate product and who has delved in to the Tech Comms Suite? Are
there any gotchas?
I already have RH X5, which was an upgrade of an upgrade, and
Framemaker 6.0, which I haven't actually had a reason to use since
I joined the company. However, I was wondering if it's worth
upgrading to the Tech Comms Suite based on the Framemaker 6.0
product.
As with RandiWrite, I upgraded from RoboHelp X5 (alone; I
didn't have any of the other products in the suite though I have
CS3 including Acrobat Pro) to TCS. I called Adobe Support for
confirmation that I was eligible before buying the product, and
they advised that I was. I had no trouble at all installing the
suite.
quote:
What I can't find on the website is how does this upgrade
work? Would I receive a brand new version of RH7, CP3 and Acrobat3D
and an upgrade version of Framemaker 8?
Essentially you just get a full install package with the
whole TC suite on it. I opted for the download from the Adobe store
rather than the boxed version since it was slightly cheaper and I
was impatient to get it. (Also, they don't deliver to PO Boxes
which is the only way I could get delivery since I'm seldom in one
place long enough for a courier to find me.) I think that the
install procedure checks that you have the existing programs on
there, then away it goes and puts the new ones on as well. It
didn't remove X5 on my computer; I could do that myself without,
I'm pretty sure, any untoward effect on version 7; I just haven't
bothered yet.
I seem to recall that when I upgraded to PhotoShop CS3 I had
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on my notebook but not my desktop.) I was able to install CS3 on
the desktop without having to install CS2 first; as I recall, it
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my experience) at letting you do upgrades from older packages.
HOWEVER, RoboHelp X5wasn't an Adobe product at the time and doing
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problematic. This is academic in your case since it IS installed.
quote:
The offer of all these products in one suite seems too good
to be true.
It's true; this isn't Microsoft we're talking about here.
8^>
quote:
What happens when just one product is upgraded?
You pay less, but you get less. But that's ONLY if it's ONE
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Australia at least, I don't know about the UK) for me to upgrade to
RH7 and buy Captivate than it was to upgrade to TCS. It's not dumb
marketing on Adobe's part, it's actually rather smart. By giving
you that value, it gets you to use more of their products (and lets
face it, while no software is perfect Adobe's is pretty good), and
consequently hooks you in for future versions. I know that RH has
imperfections, but I do love it. Same with Acrobat Pro.
quote:
What happens if I then decide that I have no use whatsoever
for Framemaker?
I don't, but I don't care. I may play with it at some point,
but the short version is that I still got the products that I DID
want (RH7 and Captivate) cheaper than buying them separately and if
anything else wants to come along for the ride I'll find it a room
on my hard disk.
quote:
Are all the products in the Tech Comms Suite full and proper
versions?
They are indeed. You can take them out in public or to a nice
restaurant and have no fear that they'll cause you embarrassment.
quote:
So many questions... I searched for answers but couldn't find
any other posts relating to this, so if there is a discussion going
on elsewhere then please do point me in that direction.
Can anyone help me make my mind up? Thanks!
Liz
Go for it. You'll love it. 8^>
Mal.

Tech Comms Suite (upgrade version)

Hi,
I am now the proud owner of the Tech Comms Suite upgrade
version 1.3. Reading the yellow slip of paper accompanying the box,
it says 'Adobe recommends that you uninstall any previous version
of Technical Communications Suite or any component of the Technical
Communications Suite... before you install Technical Communications
Suite 1.3'.
My dumb question is: if you uninstall FM or RH software, how
does the software know which is your upgrade product?
I was planning on installing the Tech Comms Suite on another
computer temporarily, until I get used to the new UI, and thought I
would have to uninstall FM (seeing as I want to continue using RH
on my own pooty) and install it onto the same PC where I want to
install TCS. However, now it seems I don't have to. Is it just a
case of entering a qualifying serial number somewhere in the
upgrade installation? Has anyone here upgraded to TCS and can shed
some light please?
Many Thanks,
Liz

Thanks Peter and Vivek for your replies. When I bought it
from the Adobe website I chose the upgrade from one product option
(not upgrading from TCS v1.0) and I did indeed I receive two disks.
The install trundles through. At the end it asks if I want to
open an application. Of course I do because I want to play, so I
click on the relevant radio button that selects an application to
open, then click on OK, or Next, or whatever.(sorry cannot remember
actual name of button!).
I then get the screen where you choose to open the trial
version or enter the serial number. So I select the relevant radio
button and enter the serial number from the TCS box. I then click
OK, or Next, or whatever and then I get a popup error saying that
my serial number is not valid.
Technical Support have confirmed that it is a valid serial
number. I searched the forum and found there may be conflict with
Acrobat, but the computer where I installed the TCS did not have
Acrobat installed prior to installing TCS. I get the error message
when I enter the serial number for RH, FM and CP. I can open
Acrobat (as that didn't ask for the serial number) but I haven't
tried opening or creating a PDF file.
In other words, I don't get as far as entering the qualifying
serial number.
Does anyone have any ideas for me to try please? Has anyone
else experienced this when they upgraded from one product (not TCS
v1.0)?
Thanks for your help
Liz

Does the Tech Comm Suite work differently/better then adding separate components?

I use CS4 everyday which includes Illustrator, Photoshop extended, InDesign, Dreamwearver and Flash. I now have a need to convert FrameMaker files into HTML and to create Help files using RoboHelp and Captivate. Do I need to get the Tech Comm Suite 2 or can I just add the RoboHelp and Captivate components and upgrade my FrameMaker to version 9? What works better and what is more cost efffective?

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I will have to check with Sales at Abode to see about the intregration with or upgrade price available for adding Tech Comm suite.

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I've got a print and help project starting in November, and
I'd love to start it using FrameMaker and Robohelp 7 from Adobe
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heard any scuttlebutt? -
Thanks!

The official release date is probably known only to a few
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