Can I return my refurbished phone?

I lost my phone some I ordered a refurbished phone through the Verizon store. Later that day someone gave me their old Verizon phone, which I would rather use. Can I return the refurbished one they just mailed me and have them activate the phone my friend gave me? And would I get a full refund?

If you purchased a phone from VZW online, you can return it for a refund as long as you do so within 30 days of the date that you purchased it online...whether it's refurbished or not. You would want to use the shipping box your phone came in to ship it (and all accessories that came with it0 back and make sure to put the return label that came in the box on it as well so it gets returned to the right place. There will be a restocking fee of $35 though. It's charged whenever you return or exchange phones purchased from VZW.

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