Can no longer purchase games or apps since I changed payment setting. My sister wanted to buy me this one game so we used her debit card on my payment profile but yet the purchase didn't go through
WWhy can't I edit my payment settings and put back my card? . iTunes Store won't allow me too, it keeps saying Cannot connect to iTunes Store, please check your info or contact www.apple.com/support/itunes/ww/.
Have you contacted iTunes Support ? If not (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
Similar Messages
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I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated
Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances." -
I need help getting my wife's name off as the owner of my ITunes/ICloud Account.
Hi,
Open the Contacts App and change the detail on the My Card (Card Menu > Show My Card)
7:41 pm Tuesday; February 3, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Since upgrading my phone to the iOS7, I can no longer download music or apps on neither my iphone or through itunes on my computer. On my phone, it won't let me accept the terms & conditions. On my computer, an error message keeps flashing up: 'Error (-50)'. Please help?...
Sounds like the device is in recovery mode. You will need to restore the phone. See this support document for instructions. http://support.apple.com/kb/HT1808
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I have an iphone 4s and have installed the new ios download and can no longer find games and other apps that i have downloaded. Where would they be or have they been wiped?
Hi,
don´t be worry, this would not be a problem.
You have to take the same Aplle ID on both devices, then you can sync them via iTunes by using all universal apps on each device, create playlists, albums and all the things you need and sync it, no problem...
cu
dienoppe -
I am having a lot of trouble with trying to use my debit card on purchase of itune apps or music. Whenever i put my card information in it tells me that this card is invalid. But there is no way that my card is invalid because i just got it last week. So the only thing i haven't done yet is call my bank to check and see if all my bank statements match but if they do then have no idea what to do to get this to work with my computer, ipad mini, or ipod HELP! PLEASE!
I am having this same problem and I have even contacted my bank. The address they have is EXACTLY the way I am typing it. It does match. I do not understand.
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Can you use a debit card to purchase and download apps or does it have to be a credit card
can i use a debit mastercard to download apps or does it have to be a credit card? I used my debit card to buy and download afew apps but now i cant even download free apps without being asked for my billing info and when i enter the info it says it is incorrect when it isnt.
I think it has to do with the way that you order thru ATT. When you order, they put a hold on your account for the purchase amount. In 3-5 days( for PNC) when PNC doesn't see the purchase go thru, they release the funds. ATT will take the money when your phone ships. If you go to the Apple store, they don't take a deposit. They put your name on the priority list and you only give your card when you pick your phone up.
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I can no longer purchase anything at the iTunes store. I get error 45064
For the past 18 months I have not been able to purchase items here in Germany. My situation is a bit odd, I have my computer and IP in Germany, my billing is a USA account. I continually get error 45054. No matter what I do, it does not work. I've even gone so far as to cancel my account and delete all iTunes files, nothing works. However, when visiting the USA, I brought my laptop, joined iTunes and was able to purchase music. However, the second I tried to do so, with the same laptop, after returning to Germany, I received the same error notice.
I suspect it's a tax issue, music purchased here in Germany through iTunes is significantly more expensive than the USA site. I'd like find out if an iTunes technician can figure this one out, perhaps even remoting into my computer.If you are in Germany then you can only use the German iTunes store - you have to be in a country to use its store, using a country's store when not in that country is a violation of the store's terms (terms that you've agreed to) and Apple could permanently disable your account.
Edit : just noticed that your tagline says Windows
This appears to have worked for at least one person : -45054 error on 1 profile, but not the other
Or you could try the troubleshooting on this page which has been posted in response to a couple of 45054 threads : Can't connect to the iTunes Store - Apple Support
If they don't work then you could try asking in the iTunes For Windows forum on here. -
As the header states, since yesterday I can no longer activate Any CC app on my desktop. But on my Surface Pro 2, that is online using the same internet connection over Wifi, I can activate my apps just fine.
I switch between working on my tablet and desktop sometimes, and deactivating and activating my subscription on both worked just fine until yesterday.
I tried activating offline, but that doesn't seem to work either, because I can't get a Request code.
Thanks,
-RonaldThe CC is activated on two systems. Please go through the trouble shooting steps in :
Sign in, activation, or connection errors | CC, CS6, CS5.5
Sign in, activation, or connection errors | CC, CS6, CS5.5
Activation & Deactivation Help
If the issue still persists, do contact support via the tab provided as the bottom of each link.
Regards
Rajshree -
Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem? Please help
If the purchase went through successfully and it's not just a temporary store holding charge on your card, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required to install. The apps have already been installed. The users cannot run them unless they are in the local admin group.Using "Run as admin" does not work. It gives the same error.
I have opened a case with adobe support and was basically told to suck it up and put the users in the admin group. Actually, what was said was that it is "mandated that the users have administrative rights".
There are a couple of things wrong with this. It was working for both users until recently - a recent required creative cloud update. The users have never been local admins yet the apps were working (poorly, but working).
We are in an enterprise environment and users simply do not have administrative rights on the computers.
I have changed permissions on all adobe folders, granting users or authenticated users modify or full control rights, did the same in whatever Adobe registry HKLM keys I could find. Nothing has allowed the users to run the apps - unless they are put in the local admin group.
Someone has to have a fix for this. Adobe apps have proved to have far too many vunerabilities to even entertain the idea of elevating user rights. I can't imagine that enterprise environments are allowing this.
Any help or suggestions are greatly appreciated.Jeff,
Thank you for your response. The users in question are "standard" domain users. We do not reduce users permissions below the standard level.
The apps do not load with their current standard user permissions.
The thing that makes this odd, is that up until recently they did this issue with cloud apps. The only way I can make it work for them now is to put them in the local administrator group on their pc's - which is not going to happen.
This is what they now see. As I said before, this was not a problem up until recently they would see all their available apps. If I put them in the local admin group the apps are listed without having to install. Everything is there, just not accessible to the user. -
Why can't I use my debit card to purchase a free app or buy songs when I know there's money in my account
It happens to me to and idk why it is really annoying i have no idea why it does this.
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I can no longer purchase music directly from the Apple TV. I can still buy TV shows and movies but no music.....my iTunes match is there.
Welcome to the Apple Community.
Have you tried restarting the router, the Apple TV and iTunes. -
I recently updated to the newest version of Flash (17.0.0.134) and I have a MacBook Air, running OS X and I have Safari version 8.0.4. Ever since the update I can no longer select drop down menus or get Netflix to run properly. Has anyone else had this issue/know how to resolve it?
1. System Preferences > Flash Player > Advanced > Delete All
Press “Delete All” button under “Browsing Data and Settings”.
2. Install Adobe Flash Player.
System Preferences > Flash Player > Updates
Press the “Check Now” button.
http://get.adobe.com/flashplayer/
Download it and quit Safari from Safari menu in the menu bar.
Follow the prompts to install Adobe Flash Player. -
HT201359 can i use visa debit card for my purchase at App Store
can i use visa debit card for my purchase at App Store
See this discussion...
https://discussions.apple.com/message/18501225#18501225
Old_Monk wrote:
can i use visa debit card for my purchase at App Store
Accepted forms of payment
http://support.apple.com/kb/HT5552
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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