Can not ping internal network from ASA

I can not ping internal computer from ASA. Comp IP address 192.168.187.15, gateway is 192.168.187.14 which is ASA internal interface. I've got an IP Phone connected to the same ASA with Ip address 192.168.185.15 and internal ASA interface 192.168.185.14 and everything works fine. We are doing testing, do not be surprised of configuration.
ASA Version 8.2(1)
hostname ciscoasa
enable password 8Ry2YjIyt7RRXU24 encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
names
dns-guard
interface GigabitEthernet0/0
nameif ouside3
security-level 0
ip address 10.254.17.25 255.255.255.248
interface GigabitEthernet0/1
nameif outside
security-level 0
ip address 10.254.17.9 255.255.255.248
interface GigabitEthernet0/2
nameif Lan
security-level 100
ip address 192.168.185.14 255.255.255.0
interface GigabitEthernet0/3
nameif comp
security-level 50
ip address 192.168.187.14 255.255.255.0
interface Management0/0
nameif management
security-level 100
no ip address
management-only
boot system disk0:/asa821-k8.bin
ftp mode passive
access-list 110 extended permit ip any any
access-list nat extended permit ip any any
access-list allow_ping extended permit icmp any any echo-reply
access-list allow_ping extended permit icmp any any source-quench
access-list allow_ping extended permit icmp any any unreachable
access-list allow_ping extended permit icmp any any time-exceeded
access-list allow_ping extended permit udp any any eq isakmp
access-list allow_ping extended permit esp any any
access-list allow_ping extended permit ah any any
access-list allow_ping extended permit gre any any
access-list nonat extended permit ip any any
access-list nat2 extended permit ip any any
access-list nonat2 extended permit ip any any
pager lines 24
logging asdm informational
mtu ouside3 1500
mtu outside 1500
mtu Lan 1500
mtu comp 1500
mtu management 1500
no failover
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
global (outside) 1 interface
nat (Lan) 0 access-list nonat
nat (Lan) 1 access-list nat
nat (comp) 0 access-list nonat
nat (comp) 1 access-list nat
access-group allow_ping in interface outside
router eigrp 2008
neighbor 10.254.17.10 interface outside
network 10.254.17.8 255.255.255.248
network 192.168.185.0 255.255.255.0
network 192.168.187.0 255.255.255.0
route outside 0.0.0.0 0.0.0.0 10.254.17.10 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
dynamic-access-policy-record DfltAccessPolicy
http server enable
http 192.168.1.0 255.255.255.0 management
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set myset esp-3des esp-md5-hmac
crypto ipsec security-association lifetime seconds 28800
crypto ipsec security-association lifetime kilobytes 4608000
crypto map mymap 10 match address 110
crypto map mymap 10 set peer 10.254.17.10
crypto map mymap 10 set transform-set myset
crypto map mymap interface outside
crypto map mymap2 20 match address 110
crypto map mymap2 20 set peer 10.254.17.18
crypto map mymap2 20 set transform-set myset
crypto map mymap2 interface comp
crypto map mymap3 30 match address 110
crypto map mymap3 30 set peer 10.254.17.26
crypto map mymap3 30 set transform-set myset
crypto map mymap3 interface ouside3
crypto isakmp identity address
crypto isakmp enable ouside3
crypto isakmp enable outside
crypto isakmp enable comp
crypto isakmp policy 10
authentication pre-share
encryption 3des
hash md5
group 2
lifetime 28800
no crypto isakmp nat-traversal
telnet timeout 5
ssh timeout 5
console timeout 0
priority-queue outside
threat-detection basic-threat

This is what I get, looks like ASA does not reply. Why?
ciscoasa# sh capture cpi
5 packets captured
1: 05:20:14.494908 192.168.187.15 > 192.168.187.14: icmp: echo request
2: 05:20:19.526935 192.168.187.15 > 192.168.187.14: icmp: echo request
3: 05:20:25.026320 192.168.187.15 > 192.168.187.14: icmp: echo request
4: 05:20:30.525699 192.168.187.15 > 192.168.187.14: icmp: echo request
5: 05:20:36.025084 192.168.187.15 > 192.168.187.14: icmp: echo request

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Building configuration...
: Saved
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: end
[OK]
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Bj,
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Portu.
Please rate any helpful posts

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Hi!
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ISP -> Firewall -> Core switch -> Internal LAN
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hostname ciscofirewall
enable password 2KFQnbNIdI.2KYOU encrypted
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names
interface GigabitEthernet0/0
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interface GigabitEthernet0/1
nameif inside
security-level 100
ip address 10.152.11.15 255.255.255.0
interface GigabitEthernet0/2
shutdown
no nameif
no security-level
no ip address
interface GigabitEthernet0/3
shutdown
no nameif
no security-level
no ip address
interface GigabitEthernet0/4
shutdown
no nameif
no security-level
no ip address
interface GigabitEthernet0/5
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no ip address
interface Management0/0
nameif management
security-level 100
ip address 192.168.1.1 255.255.255.0
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ftp mode passive
dns domain-lookup outside
dns domain-lookup inside
dns server-group DefaultDNS
name-server 4.2.2.2 -------> public DNS
name-server 8.8.8.8 -------> public
name-server 203.x.x.x ----> Clients DNS
name-server 203.x.x.x -----> Clients DNS
same-security-traffic permit intra-interface
object network net_access
subnet 10.0.0.0 255.0.0.0
object network citrix_server
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object network NETWORK_OBJ_10.10.10.0_28
subnet 10.10.10.0 255.255.255.240
object network NETWORK_OBJ_10.0.0.0_8
subnet 10.0.0.0 255.0.0.0
object network InterconHotel
subnet 10.152.11.0 255.255.255.0
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access-list net_surf extended permit ip object NETWORK_OBJ_10.10.10.0_28 object InterconHotel
access-list outside_access extended permit tcp any object citrix_server eq www
access-list outside_access extended permit ip object NETWORK_OBJ_10.10.10.0_28 any
access-list outsidevpn_splitTunnelAcl standard permit 10.152.11.0 255.255.255.0
access-list LAN_Users remark LAN_clients
access-list LAN_Users standard permit any
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pager lines 24
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mtu inside 1500
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timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
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snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
crypto ipsec ikev1 transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev1 transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map outside_map interface outside
crypto map inside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map inside_map interface inside
crypto ikev1 enable outside
crypto ikev1 enable inside
crypto ikev1 policy 10
authentication crack
encryption aes-256
hash sha
group 2
lifetime 86400
crypto ikev1 policy 20
authentication rsa-sig
encryption aes-256
hash sha
group 2
lifetime 86400
crypto ikev1 policy 30
authentication pre-share
encryption aes-256
hash sha
group 2
lifetime 86400
crypto ikev1 policy 40
authentication crack
encryption aes-192
hash sha
group 2
lifetime 86400
crypto ikev1 policy 50
authentication rsa-sig
encryption aes-192
hash sha
group 2
lifetime 86400
crypto ikev1 policy 60
authentication pre-share
encryption aes-192
hash sha
group 2
lifetime 86400
crypto ikev1 policy 70
authentication crack
encryption aes
hash sha
group 2
lifetime 86400
crypto ikev1 policy 80
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encryption aes
hash sha
group 2
lifetime 86400
crypto ikev1 policy 90
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encryption aes
hash sha
group 2
lifetime 86400
crypto ikev1 policy 100
authentication crack
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hash sha
group 2
lifetime 86400
crypto ikev1 policy 110
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hash sha
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lifetime 86400
crypto ikev1 policy 120
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hash sha
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crypto ikev1 policy 130
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crypto ikev1 policy 140
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hash sha
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crypto ikev1 policy 150
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telnet timeout 5
ssh timeout 5
console timeout 0
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threat-detection basic-threat
threat-detection statistics
threat-detection statistics tcp-intercept rate-interval 30 burst-rate 400 average-rate 200
webvpn
enable outside
anyconnect-essentials
group-policy outsidevpn internal
group-policy outsidevpn attributes
dns-server value 203.x.x.x 203.x.x.x
vpn-tunnel-protocol ikev1 l2tp-ipsec ssl-client
split-tunnel-policy tunnelall
split-tunnel-network-list value outsidevpn_splitTunnelAcl
default-domain value interconti.com
address-pools value vpnpool
username test1 password i1lji/GiOWB67bAs encrypted privilege 5
username test1 attributes
vpn-group-policy outsidevpn
username mnlha password WlzjmENGEEZmT9LA encrypted
username mnlha attributes
vpn-group-policy outsidevpn
username cisco password 3USUcOPFUiMCO4Jk encrypted privilege 15
tunnel-group outsidevpn type remote-access
tunnel-group outsidevpn general-attributes
address-pool (inside) vpnpool
address-pool vpnpool
authentication-server-group (outside) LOCAL
default-group-policy outsidevpn
tunnel-group outsidevpn ipsec-attributes
ikev1 pre-shared-key *****
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
inspect icmp
inspect http
inspect ipsec-pass-thru
class class-default
user-statistics accounting
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
hpm topN enable
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: end
thanks. please help.

I think you should change your nat-exemption rule to smth more general, like
nat (inside,outside) source static any any destination static NETWORK_OBJ_10.10.10.0_28 NETWORK_OBJ_10.10.10.0_28 no-proxy-arp route-lookup
'cause your inside networks are not the same as your vpn-pool subnet.
Plus, if you're trying to reach inside subnets, different from 10.152.11.0 255.255.255.0 (ip from wich subnet is assignet to your inside interface, and for wich above nat exception should be enough), you should check if routing is configured from that subnets to your vpn-pool-subnet through the ASA.

Can not ping between remote vpn site ???

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same-security-traffic permit inter-interface
same-security-traffic permit intra-interface
object-group network SITE-A
network-object 192.168.42.0 255.255.255.0
object-group network SITE-B
network-object 192.168.46.0 255.255.255.0
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access-list HOLT-VPN-ACL extended permit ip object-group CBO-NET object-group SITE-A
nat (outside,outside) source static SITE-A SITE-A destination static SITE-B SITE-B
crypto map VPN-MAP 50 match address HOLT-VPN-ACL
crypto map VPN-MAP 50 set peer *.*.56.250
crypto map VPN-MAP 50 set ikev1 transform-set AES-256-SHA
crypto map VPN-MAP interface outside
group-policy REMOTE-NETEXTENSION internal
group-policy REMOTE-NETEXTENSION attributes
dns-server value *.*.*.*
vpn-idle-timeout none
vpn-tunnel-protocol ikev1
split-tunnel-policy tunnelspecified
split-tunnel-network-list value REMOTE-NET2
default-domain value *.org
nem enable
tunnel-group REMOTE-NETEXTENSION type remote-access
tunnel-group REMOTE-NETEXTENSION general-attributes
authentication-server-group (inside) LOCAL
default-group-policy REMOTE-NETEXTENSION
tunnel-group REMOTE-NETEXTENSION ipsec-attributes
ikev1 pre-shared-key *****
tunnel-group *.*.56.250 type ipsec-l2l
tunnel-group *.*.56.250 ipsec-attributes
ikev1 pre-shared-key *****
ASA-5510# show route | include 192.168.42
S 192.168.42.0 255.255.255.0 [1/0] via *.*.80.1, outside
ASA-5510# show route | include 192.168.46
S 192.168.46.0 255.255.255.0 [1/0] via *.*.80.1, outside
ASA-5510#
Username : layson-ne Index : 10
Assigned IP : 192.168.46.0 Public IP : *.*.65.201
Protocol : IKEv1 IPsecOverNatT
License : Other VPN
Encryption : 3DES Hashing : SHA1
Bytes Tx : 11667685 Bytes Rx : 1604235
Group Policy : REMOTE-NETEXTENSION Tunnel Group : REMOTE-NETEXTENSION
Login Time : 08:19:12 EST Thu Feb 12 2015
Duration : 6h:53m:29s
Inactivity : 0h:00m:00s
NAC Result : Unknown
VLAN Mapping : N/A VLAN : none
ASA-5510# show vpn-sessiondb l2l
Session Type: LAN-to-LAN
Connection : *.*.56.250
Index : 6 IP Addr : *.*.56.250
Protocol : IKEv1 IPsec
Encryption : 3DES AES256 Hashing : SHA1
Bytes Tx : 2931026707 Bytes Rx : 256715895
Login Time : 02:02:41 EST Thu Feb 12 2015
Duration : 13h:10m:03s

Hi Rico,
You need to dynamic-nat (to available IP address) for both side for each remote subset to access the other remote side subnet and so they can access each other subnet as if both originating the traffic from your central location.
example:
Lets say this IP (10.10.10.254) is unused IP at central office, permitted to access remote tunnel "A" and site "B".
object-group network SITE-A
network-object 192.168.42.0 255.255.255.0
object-group network SITE-B
network-object 192.168.46.0 255.255.255.0
nat (outside,outside) source dynamic SITE-A 10.10.10.254 destination
static SITE-B SITE-B
nat (outside,outside) source dynamic SITE-B 10.10.10.254 destination
static SITE-A SITE-A
Hope this helps
Thanks
Rizwan Rafeek

Can not ping one of the IP in DMZ3(VLAN4) but can ping IP in DMZ2(VLAN2)

Any expert advise please.
There are three DMZ in datacentre firewall (5510)..dmz1 and 2 and 3
Here is the thing between Data centre and our office network.(firewall 5510)
I logged in one of our machine Domaincontroller (10.102.28.53) in office network I can ping IP: 10.1.2.52 (VLAN2-DMZ2) in datacentre.
I can not ping 192.168.4.230 (vlan4 dmz3) in datacentre from this machine 10.102.28.53
Thanks.

make sure that the the firmware version of your router is the updated one.It should be firmware version:1.50.9.you can go to www.linksys.com/download and look for wrt54gs v6-->click downloads for this product-->click firmware-click download firmware and save it on your desktop...you can also go to linksys.com/kb and search for upgrade firmware and it will give you the steps on how to upgrade the firmware of your router.
Hope it helps!!

I can not map a network drive in window 8.1 via VPN

Dear sir / madam,
I face a big problem. My company use VPN Connection. After my company upgrade the window from Window 7 to Window8.1 , we find that we can not reconnect the network drive. please find the details below:
1. I success to map drive and then logout / switch user.
2. wait two /three hours
3. i find the drive is disconnected.
4. when I try to reconnect, window can not find again. then I try to use netstat
C:\Windows\system32>netstat
TCP 172.28.97.31:58206 test-server:http TIME_WAIT
Then, i try to use cmd
5 it show reconnect successful by net use command. However , I need waste many time and I can not find the drive in window.
if I restart window, i can reconnect it quickly and find the drive in window.
the server is window server 2008 r2 and located at difference site.
if the server and PC located at same site, it is no problem.
both the server and PC are joined in same domain.
it is dell server and Lenovo M82 PC
please help me to solve the problem
(window 7 also have this problem. However, i can click the drive and it can reconnect quictly.i cannot do this in window 8.1.......it loop again)
thanks

Hi,
Is there any error message throwed when you reconnect the mapped drive? Can you directly access the UNC path of the mapped drive? What VPN programs do you use? Please check if the VPN client connect correctly.
You could refer to the thread below to check if the AD account is restricted by VPN.
Can't access mapped drives through VPN when away from office
http://social.technet.microsoft.com/Forums/windows/en-US/a0ca41aa-08b8-4e46-a314-ffb7e401bd7a/cant-access-mapped-drives-through-vpn-when-away-from-office?forum=w7itpronetworking
Best Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

I can not map a network drive in window 8.1 under VPN

Dear sir / madam,
I face a big problem. My company use VPN Connection. After my company upgrade the window from Window 7 to Window8.1 , we find that we can not reconnect the network drive. please find the details below:
1. I success to map drive and then logout / switch user.
2. wait two /three hours
3. i find the drive is disconnected.
4. when I try to reconnect, window can not find again. then I try to use netstat
C:\Windows\system32>netstat
TCP 172.28.97.31:58206 test-server:http TIME_WAIT
Then, i try to use cmd , net use /delete and then try to reconnect test-server
5 it show reconnect successful by net use command. However , I need waste many time and I can not find the drive in window.
if I restart window, i can reconnect it quickly and find the drive in window.
the server are window server 2008 r2 and server 2012, they located at difference site.
if the server and PC located at same site, it is no problem.
both the server and PC are joined in same domain.
it is dell server and Lenovo M82 PC( Intel Lan 82579LM/V Driver)
please help me to solve the problem
(window 7 also have this problem. However, i can click the drive and it can reconnect quictly.i cannot do this in window 8.1.......it loop again)
thanks

Hi,
How did you map the network drive? Manually via GUI? Command? GPP? If you're using one of the above solutions, then try other solutions as a alternative way to check the result.
According to your description, If Windows remains unable to reconnect mapped Network Drive at login, then I would suggest you created a batch file with net use command, use it as an logon script, this provides an alternate way to reconnect drives on
a re-logon.
example
@echo off
net use * /delete /yes
net use x: \\server_name\shared_directory_name
You can find detailed information in the following link
https://helpdesk.egnyte.com/hc/en-us/articles/201638304-Mapping-a-drive-using-a-net-use-command-and-logon-scripts-for-domain-users
http://technet.microsoft.com/en-us/library/bb490717.aspx
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

I am unable to re-install itunes. The installer starts ok and then indicates that it can not access a network !!

I am unable to re-install itunes. The installer starts ok and then indicates that it can not access a network !! I have tried to uninstall but get the sme error message. I have used 3rd party software to uninstal but still have no joy. My pc is running Vista.
Can you anyone offer a working solution ?

Many thanks.
Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled

I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

I can not access Itunes Store from my computer.
When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
Can anyone help me on this problem?

ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Nas can not access secure parts from Macbook pro

Black Armor 220 nas can not access secure parts from Macbook pro, although access sucess Public parts (no password), is any setting in Lion or else needed setup?
Late 2006 model , 15'

is any network sharing files Setting for secure files sharing in a NAS(wifi with mac via internet gateway), or to be able access Public files (but not secure), the password must be the problem?

Who worked with ICS' Model 4896 GPIB? I can not count the data from the module. Can prompt as it to make. It is desirable with examples (data read-out from the module and data transmission between channels. It is in advance grateful.

I can not count the data from the module. Can prompt as it to make. It is desirable with examples (data read-out from the module and data transmission between channels. It is in advance grateful.

Hello. Most of the engineers in developer exchange are more familiar
with NI products. Contacting ICS for technical support is a better
course of action.

The report can not retrieve the data from the DB

Dear all,
I am facing a problem is that i have ready designed reports in Crystal. While refreshing the report in Crystal, it gives an error that it can not retrive the information from the database. But, if i am using the application which the report is attached, it is giving me the results and showing the report in Crystal. Even, for testing if i add a new field, i have to run it from the application, but directly from the Crsytal Reports, it displays an error.
I hope you will help me in the issue.

Could you please provide more information:
What is the database? (Oracle, SQL Server, xml, etc.)
What type of connectivity? (ODBC, Native, OLE DB, etc)
Are application and Crystal Reports are running from the same machine?
What is the error message? Any error numbers?

Can not delete Twitter mentions from the Hub

Can not delete Twitter mentions from the Hub. When I delete, they reappear in a few minutes.

I had the same problem,so i just deleted Twitter altogethet. Like was said before it must be bug among many they seem to have,including password compromises

Can not ping internal network from ASA

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