Can receive mail, but keep getting a 'timed out' when trying to send
I use bellsouth (ATT) as my mail server - - for the last 4 days, I have been unable to send on my MacBook Pro.
I am receiving mail with out incident and have been able to send from my iPhone - but not from my lap top. Have called Bellsouth, they referred me to advanced support.
Any suggestions?
Hi,
Unless Bellsouth has recently changed something, their SMTP does not require separate Authentication -- it is actually authenticated on the basis of the having already authenticated the Incoming server. In Mail Preferences/Accounts/Account Information click on the arrows beside the name of the Outgoing Server, choose Edit Server List, and then choose the Advanced Tab. There for the Bellsouth SMTP, you should check to use the Custom port, set to Port 25, and choose None as the method of Authentication. Remove any Username and Password entered there, and Save these settings. You should now be able to send with the Bellsouth SMTP.
So while I am sure Bellsouth would say their SMTP is Authenticated (and it is), they do not understand that Mail will take care of that on the basis of the Incoming data without the entries for separately authenticating the Outgoing Server, and will in fact cause failure if that is attempted.
Ernie
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