Can SBO-COMMON database be re-attached after Reinstalling MSSQL 2005

Hi All,
I encountered collation issue. The MSSQL Server Collation is incorrectly indicated when upgrade from 2005B to 8.8 was performed. (the correct one should be SQL_Latin1_General_CP1_CI_AS instead of Latin1_General_CI_AS. But my various company databases are correctly stated as SQL_Latin1_General_CP850_CI_AS (as required by SAP B1).
Now, I am considering creating a new SQL Instance with the correct collation, then use the SBO Upgrade Server to create the SBO-COMMON and re-direct the License Server to the new instance. But all my AddOns requires for re-installation.
My next alternative is to uninstall MSSQL 2005 and re-install with the correct collation. But I am wondering if the backup SBO-COMMON can be used. Also, will the installed AddOns prompts for re-installation?
I have checked against SAP Note 987436. is this the only lifeline?
These solutions will required certain amount of downtime from the customer. Is there a cleaner way out of this?
Please help.
Regards
Jessie Ng

Hi,
Some of our B1 customers have encountered the wrong collation settings. Here are the problems they've got :
1. When trying to use any functionality of Drag & Relate, the following error message will be displayed: 'No matching record found'.
2. When runing "Sales\Purchase analysis report" for Business Partner, the report might not retrieve any results eventhough it should.
Here is the solution from SAP note:
Collation Settings of MSSQL Server 2005 or 2008
Symptom
When defining the wrong collation during manual installation of MSSQL Server 2005 or MSSQL 2008, in certain situations it might cause functional problems. Examples:
1. When trying to use any functionality of Drag & Relate, the following error message will be displayed: 'No matching record found'.
2. When runing "Sales\Purchase analysis report" for Business Partner, the report might not retrieve any results eventhough it should.
Other terms
MSSQL 2005, MSSQL 2008, SQL server, documentation, collation, Drag & relate, drag and relate, collation settings, collation setting, SQL 2005, SQL 2008
Reason and Prerequisites
Consulting Note
Solution
The latest version of any documentation can be found at http://service.sap.com/smb/sbo/documentation.
Please make sure to choose collation setting of: SQL_Latin1_General_CP1_CI_AS
when installing MSSQL 2005 / 2008 Server.
In order to check what the collation is set to in your server, please run the following query:
Collation of your Server:
select SERVERPROPERTY ('collation')
(This query gets the collation settings of MSSQL Server's System Database "Master")
Expected answer : SQL_Latin1_General_CP1_CI_AS
In case you have already installed the MSSQL 2005 or 2008 Server with any collation other than SQL_Latin1_General_CP1_CI_AS, please follow the steps below:
Change your server collation to SQL_Latin1_General_CP1_CI_AS.
You can find Microsoft's instructions for changing an SQL server collation here:
http://msdn2.microsoft.com/en-us/library/ms179254.aspx
Please note that collation settings of Database "Master" needs to be changed only. All SAP Business One Databases must not be changed! These must remain on SQL_Latin1_General_CP850_CI_AS.
If you need any clarifications with this process please refer to an Expert Empowerment Session "SQL 2005 Server Collation settings" at https://websmp203.sap-ag.de/~sapidb/011000358700000050892007E/ or http://service.sap.com/smb/sbo/support -> Archive: Empowerment Sessions.
If you have any Servicepack for MSSQL Server installed, but the Servicepack is not included into your DVD MSSQL Server, do as follows:
1. Deinstall Servcicepack
2. Change Collation Settings as per Expert Empowerment Session
3. Install Servicepack again
JimM

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