Can send but can't receive faxes on HP Laserjet, on Mac 10.9 Mavericks with TAM answering machine

I have an iMac running OS 10.9 (Mavericks) and an HP Laserjet Professional M1212nf MFP all-in-one print/scan/fax machine connected by USB. I have a telephone system with answering machine connected.
I can send out faxes from the HP and from the Mac (using Fax pdf). What I can't do is receive faxes on the HP (I know that the Mac cannot receive faxes with this machine). I've tried every combination of settings to no avail even disconnecting the phone/answering machine to no avail.
Any ideas what settings I need?
This question was solved.
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Hi ChuckStewart,
This is certainly a head scratcher! I have found some additional information, from the following link Using an HP Fax Product with a Telephone Answering Machine (TAM).
I found this blurb interesting, When recording the outgoing message on your TAM, the voice portion should be at least 10 seconds long, but no longer than 20 seconds . Record 5 to 7 seconds of silence at the end of the voice portion of your outgoing message (total outgoing message length would be your voice message plus the additional 5 to 7 seconds of recorded silence ).
I wonder if you might find something helpful in the document.
Please let me know. thanks.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

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Hey @Lynch1908,
Welcome to the HP Support Forums!
I understand that you're experiencing communication errors when attempting to receive faxes on your HP LaserJet Pro M1212nf Multifunction Printer. I would like to assist you today with resolving this issue. Now, because you're able to send faxes fine this indicates that the fax modem built into your HP Laserjet is functioning properly. Therefore, the issue that you're experiencing is an interference issue with your phone line.
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This question was solved.
View Solution.

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If you use a filter for your telephone, try using a filter for the printer.
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I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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Can send but can't receive faxes on HP Laserjet, on Mac 10.9 Mavericks with TAM answering machine

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