Can't access a school web site that I've used for years-can't log in with user and password. All other bookmarks are fine-tried several things including re-install-Other browsers are O.K.

I have an iMac-have used Firefox exclusively for years. I can't access a school web site-can't get past the log in with user ID and password. Screen stays at log in screen. Tried clearing history-tried uninstall and re-install. All other web sites/bookmarks work fine. Thanks in advance.

Try clearing the cache and deleting cookies for the site, this can sometimes resolve problems accessing sites that used to work. See [[how to clear the cache]] and [[deleting cookies]] for details.

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My internet bank web site that I have used for years will not load anymore this weekend. Most other web sites I use will load but not all. Also, some that load are now slow.

Could I have damage from a virus? My anti virus program recently found and eliminated an infection; and no further infection is turning up in scans. However, some files have been placed in the safe virus lockup chest. None appear to be necessary files for operation, but I am not sure.

Please update Firefox to the latest Firefox 9.0.1 version via "Help > About Firefox" or "Help > Check for Updates"
You can find the latest Firefox release in all languages and for all Operating Systems here:
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
*http://kb.mozillazine.org/Error_loading_websites
*https://support.mozilla.org/kb/Error+loading+web+sites
You can try to reset (power off/on) the router.

Help - can't access my staging web site

Hello
A while back I wrote in seeking advice re: losing my access to a staging web site - Camelot kindly wrote the following, which I did but it didn't work...
"Provided you're an admin on your system the easiest way is to open /Applications/Utilities/Terminal.app and run the command:
sudo echo "11.11.111.111 www.ekekekek.com" >> /etc/hosts
exactly as written (changing the IP address if you need to). This command uses sudo to elevate your privileges. You'll be asked to authenticate by typing in your password (which won't be visible), then it'll run the 'echo' command which simply prints whatever's within the quotes and appends it to the file /etc/hosts. "
Very helpful, but it didn't give me access to my staging site...last week my mac G5 crashed and had a kernel panic - spent about 1 1/2 days on the phone with half a dozen Apple techs trying to fix - it's fixed but now for whatever reason I can't access my Staging web site through any browser, though our live site is OK from any browser.
So what can I do to again have access to the staging site? Are there more steps I should know in addition to Camelot's directions? What?
I'm not a techy at all but designer so the more specific, very much appreciated.
Thanks very much
Kent

OK so I figured out that I was supposed to go to
Terminal/file/New Command to type in Camelot's code -
which I did, got the password prompt, wrote it, it
accepted it and came back with this: (the IP and name
below, I've changed for this post only)
"12.12.121.271 www.mycertainname.com">>/etc/hosts
[Process completed]
Hmm. That looks a little odd to me. First off, did you include the "sudo echo" part at the beginning from Camelot's post? I'm also a little curious about the "[process completed]" part. Usually, I come straight back to the prompt.
But when I now go to type in my staging site's name
in the browser, I get another web site which has the
same name, still can't access this site of mine.
I don't give my staging sites the same names, so I'm not sure how that would work if it had the same name as another site. For example, if I have a domain called "mydomain.com," the real web server would be "www.mydomain.com" and my staging server would be
something like "staging.mydomain.com." That way, if I want to look at the real site, I type in one address. I type in the other if I want the staging server. You can't (easily) have the same text address (www.mydomain.com) resolve to different IP addresses. That requires some special DNS tricks that are beyond the abilities of the /etc/hosts file.
At this point, re-run this Terminal command and post the results:
<pre class="command">cat /etc/hosts</pre>Also, I can't figure out how to do this from the Network Utility, but you can check and see where your Mac is getting its lookup information by using another Terminal program called lookupd. You can also use it to flush the DNS cache, in case that's what's causing it to go to the other site. To flush the cache, type this in the Terminal at the prompt:
<pre class="command">sudo lookupd -flushcache</pre>You should just get the prompt back when it's done. There's no feedback.
To check where your Mac is getting its lookups, you use lookupd in an interactive mode. First, you type:
<pre class="command">lookupd -d</pre>At the prompt in the Terminal window. Then you'll get a few lines of text and a ">" prompt. Type "hostWithName", then a space and your host's name, so it looks like this:
<pre class="command">> hostWithName: www.apple.com</pre>When you hit the enter key, it'll do the lookup and give you a few lines information:
<pre class="command">Dictionary: "DNS: host www.apple.com.akadns.net"
lookup_DNSdomain: apple.com.akadns.net
lookup_DNSserver: 208.67.222.222
lookup_DNS_time_tolive: 58
lookup_DNStimestamp: 1167796142
lookupagent: DNSAgent
lookup_infosystem: DNS
interface: 4
ip_address: 17.112.152.32
name: www.apple.com.akadns.net www.apple.com
+ Category: host
+ Time to live: 43200
+ Age: 0 (expires in 43200 seconds)
+ Negative: No
+ Cache hits: 0
+ Retain count: 4</pre>Notice how it mentions DNS servers in several places, including "DNSAgent". That meant it used the DNS server at 208.67.222.222 to find the address for www.apple.com. Now, if I try it with a staging server (hosted on my iMac in this case), see what happens:
<pre class="command">> hostWithName: test.mydomain.com
Dictionary: "FF: host test.mydomain.com"
lookupagent: FFAgent
lookupvalidation: /etc/hosts 2 1166756640
ip_address: 127.0.0.1
name: test.mydomain.com
+ Category: host
+ Time to live: 43200
+ Age: 0 (expires in 43200 seconds)
+ Negative: No
+ Cache hits: 0
+ Retain count: 3</pre>Now, see how it says it looked it up using the FFAgent (Flat File), and even says it got it from /etc/hosts? If you're seeing anything except for FFAgent, then it's not looking in /etc/hosts for the info. There are ways to change the lookup order lookupd uses, but I'm pretty certain it was already set to use the flat files before DNS way before Panther.
To quit the lookupd program, just type "quit" at the prompt.
charlie

Firefox can't access a specific web site. WHY?

"I have already posted that in 10.4 Forum but the problem is in Leopard"
At home and office I can't access a specific web site with Firefox.
I have tried everything I was able to: cleared cache, deleted cookies, deleted firefox prefs, flushed DNS, tried to log with IP instead of domain, created a new user account in Mac OS, repaired permissions, but nothing happens!
The strange thing is I can access the web site trough a proxy. And I don't have a firewall or similar, my Mac is conected directly to the web. And the problem is the same in any browser I use, like Safari or Firefox or Camino.
Anyone has any idea about what is causing my problem?
Just in case, the site is demonoid.com.
PS: Thanks BDAqua to all support on the other thread.

demonoid.com
I feel like a dork. Maybe next time I'll read the post better.
Okay, I went to that site and it works fine for me.
Apple //GS

Firefox can't access a specific web site

This problem is driving me crazy.
At home and office I can't access a specific web site.
I have tried everything I was able to: cleared cache, deleted cookies, deleted firefox prefs, flushed DNS, tried to log with IP instead of domain, created a new user account in Mac OS, repaired permissions, but nothing happens!
The strange thing is I can access the web site trough a proxy. And I don't have a firewall or similar, my Mac is conected directly to the web. And the problem is the same in any browser I use, like Safari or Firefox.
Anyone has any idea about what is causing my problem?
Just in case, the site is demonoid.com and it's running ok in other computers I tested.
Message was edited by: nikollas

No proxies, AV, firewalls or anything. The internet cable is pluged into this Mac.
The problem began 2 weeks ago. When I loaded the page the browser shows status done at the bottom of the window, and at the address bar I see the icon of the web site nd the address but nothing is shown. The source code for that page also is in blank.
I am now using firefox 3 and still have the problem. Safari is up to date with no enhancers. I uninstall all extensions from Firefox also.
Hard to believe, hum?

I have an old apple id that i havent used for years. For some reason i have updates on my mac i cannot do unless i sign onto that old account. It uses an old e mail account i no longer use or have access to. How can i get to do these updates?

I have an old apple id that i havent used for years. For some reason i have updates on my mac i cannot do unless i sign onto that old account. It uses an old e mail account i no longer use or have access to. How can i get to do these updates?

its very specific.
If you are seeing the old Apple ID with regard to this Mac, then it would seem that somehow you have incorporated the ID in the setup of this new Mac.
Iphoto i use never used imovie.
If you began using iPhoto without having Accepted it into your Apple ID, then that would explain why you are unable to update the app. If any of the iLife apps are used without Accepting them into your Apple ID, the ability to accept them will lapse and you will not be able to update them.

I have an HP Laserjet 5m monochrome printer that I have used for years with our three Mac computers

HP Laserjet 5m monochrome printer C3917A (1997)
Operating system: OSX 10.7.4
Error message: Printer busy
No known changes made to system or configuration
I have an HP Laserjet 5m monochrome printer that I have used for years with our three Mac computers (two on OS X Lion and one on Leopard). I'm using ethernet to connect to a router and then my computer (although I have also tried to connect directly to no avail.) We went away for 2 weeks, returned and got “Printer busy” for all 3 computers. I reset the printer to factory settings. Same problem. By the way, the printer says READY. I then went to System prefs and clicked ‘–‘ in the Print & Scan section to remove the printer. When I tried to add back the printer, nothing shows up. I now remember that this may be because the means of communicating with the printer has now changed and that I had found the printer by somehow adding its address settings (or something). Can anyone help me to reconnect with the printer?
This question was solved.
View Solution.

Download and install this: http://support.apple.com/kb/DL907
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

There is a specific web site that is very so loading. what can i do

There is a specific web site that is extremely slow loading and once it loads it is very slow logging in etc. Not having problems with other sites

Could be the site's servers are weak or perhaps overloaded at certain times.
Sometimes you may check around online and use information from places
such as this web site to help see if the other ones are working correctly...
http://www.isitdownrightnow.com/
Not sure how useful it is, but last week when craigslist was down, it was
helpful to see what areas and which servers were down; since all of them
did not go down at once. In that instance a Denial of Service attack may
have been to blame. The cause of a site issue may vary.
If the web site has a feedback or webmaster link, you may choose to tell them
when their site is sub-par, in case they are not aware of problems. There are
network tools to see and test web site and internet functions in your Mac's
utilities folder, as part of the system in the computer.
Hopefully their site issues are not too big an inconvenience.
Good luck & happy computing!

I use firefox 16 on windows 7 with Xmarks and now all my bookmarks are gone.

I recently began using Xmarks with Firefox 16 on a Windows 7 platform. I got some sort of an error message (I think from Xmarks) regarding "Bookmarks". I clicked on the message to fix the problem and zapp all my bookmarks were gone. I found my "bookmarksbackup" profile file. but can't get it to open. I suppose that I need a JSON viewer. I downloaded a opensource viewer that looked good, but still don't get anything that remotely resembles my old bookmarks. I thought that I might be the victim of a virus, but I'm probably just the victim of my own ignorance.

hello pianonanda65, please refer to [[Restore bookmarks from backup or move them to another computer]]

Why is that foxfire can't log onto the web site I need to use for school

I need to log onto http://lessons.pennfoster.com/pdf/sp0754.pdf for my research projets

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I can't access to certain web sites

I can't access to several websites (www.isisparenting.com, www.etvnet.com), including my internet television. So, I'm wasting my money. Traceroute revealed that certain nods are unavailable and stop signal passing. This is weird because the idea of Internet is based on re-routing if such kind of things happens. I chatted to Verizon representative (chat ID# 12261042593) and was suprised to know that this issue is "out of their boundaries". Is this my Internet provider, I ask myself? Seems like charging money is done better by them.
I use MAC so neither firewall nor antivirus are installed that could potentially block some sites. I did basic things like restarting computer, router, trying different browsers. Nothing helped.
Very important that I also tryed to connect via AT&T 3G on my phone and successfully accessed those sites. So, this is obviously Verizon problem.
So, this is tracerouting info for etvnet.com:
traceroute to 74.86.94.186 (74.86.94.186), 64 hops max, 52 byte packets
1 wireless_broadband_router (192.168.1.1) 3.028 ms 3.974 ms 2.489 ms
2 l100.bstnma-vfttp-103.verizon-gni.net (98.118.61.1) 16.394 ms 8.833 ms 7.060 ms
3 g5-2-1703.bstnma-lcr-07.verizon-gni.net (130.81.109.74) 10.051 ms 7.190 ms 7.116 ms
4 so-0-3-0-0.bos-bb-rtr1.verizon-gni.net (130.81.29.252) 10.729 ms 8.852 ms 7.844 ms
5 0.so-0-2-0.xl3.bos4.alter.net (152.63.16.137) 20.736 ms 20.376 ms 20.804 ms
6 0.so-1-2-0.xl3.dfw7.alter.net (152.63.98.77) 66.983 ms 65.998 ms 65.041 ms
7 * * *
8 internapgige1-gw.customer.alter.net (65.208.15.230) 69.765 ms 66.508 ms 67.145 ms
9 border3.tge4-1-bbnet2.ext1.dal.pnap.net (216.52.191.83) 68.599 ms 72.176 ms 65.169 ms
10 * * *
11 po6.dar01.sr01.dal01.networklayer.com (173.192.18.211) 64.929 ms 64.686 ms 66.023 ms
12 po1.cer01.sr01.dal01.networklayer.com (66.228.118.200) 68.144 ms 68.105 ms 77.049 ms
13 npr01.dal01.networklayer.com (66.228.118.129) 68.632 ms 62.707 ms 62.528 ms
14 * * *
15   (66.228.119.3) 70.289 ms 70.432 ms 112.639 ms
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
Tracerouting to isisparenting.com:
traceroute to 75.126.95.50 (75.126.95.50), 64 hops max, 52 byte packets
1 wireless_broadband_router (192.168.1.1) 17.588 ms 11.954 ms 0.694 ms
2 l100.bstnma-vfttp-103.verizon-gni.net (98.118.61.1) 9.027 ms 19.264 ms 7.177 ms
3 g5-2-1703.bstnma-lcr-07.verizon-gni.net (130.81.109.74) 7.437 ms 6.740 ms 7.426 ms
4 so-0-3-0-0.bos-bb-rtr1.verizon-gni.net (130.81.29.252) 7.733 ms 10.791 ms 10.281 ms
5 0.so-0-2-0.xl3.bos4.alter.net (152.63.16.137) 20.547 ms 20.989 ms 16.719 ms
6 0.so-1-2-0.xl3.dfw7.alter.net (152.63.98.77) 65.444 ms 65.938 ms 67.576 ms
7 tengige0-6-4-0.gw4.dfw13.alter.net (152.63.101.21) 65.436 ms
    tengige0-6-1-0.gw4.dfw13.alter.net (152.63.101.13) 62.453 ms
    tengige0-6-4-0.gw4.dfw13.alter.net (152.63.101.21) 64.247 ms
8 internapgige1-gw.customer.alter.net (65.208.15.230) 69.588 ms 72.633 ms 65.417 ms
9 border3.tge4-1-bbnet2.ext1.dal.pnap.net (216.52.191.83) 71.218 ms 77.522 ms 68.992 ms
10 * * *
11 po6.dar01.sr01.dal01.networklayer.com (173.192.18.211) 65.208 ms 65.246 ms 143.976 ms
12 po1.fcr01.sr01.dal01.networklayer.com (66.228.118.154) 68.606 ms 90.912 ms 69.501 ms
13 * * *
14 * * *
15 * * *
16 * * *
Pinging 66.228.118.XX gives 100% packet loss.
Problem like this happens time to time (http://forums.verizon.com/t5/FiOS-Internet/Can-t-access-certain-websites-including-my-own-for-second... and how it is resolved is unclear.
I would appreciate if people share their opinion and experience. I would also like to hear some helpful suggestions from Verizon techs.
Thanks!
Solved!
Go to Solution.

yeah they have a two to four hour lease time with their ip's.   so without calling them and asking that they release the ip address, the 20 minutes would be too short timewise.,

Can I make a photo web site that works like these forums?

See what happens when you click on a photo link here:
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-2074557-6494/corvette_3379.jpg
Is is possible to make a web site using Lightroom that has smaller images that you can click on that would expand the image like it works here to show a larger image?
I like the effect here. Even the x mark to close is perfect.
Thanks,
Ken

I'm pretty well versed in Dreamweaver and XHTML, enough to know that there are 'behaviors' that can be enlisted in Dreamweaver to produce various 'effects' with menus. I wasn't sure, as I have never seen, if there is a 'behavior' that can be brought in to Dreamweaver to make images behave like this.
Okay, that I now know it's not going to be something that is a part of Lightroom's capablities, I think I'll jump over to the Dreamweaver site and explore what they have to say on this.
Thanks,
Ken

Yosemti OSX 10.10.1 Safari can NOT access US Schwab web site. Chrome could. Why???

OSX10.10.1 Yosemti Safari can NOT access US Charles Schwab web site.
Chrome could. Why????

Many financial cites are just not compatible with Safari. Contact Schwab and ask them.
Similar to your other post:
OSX Yousemite Safari could NOT accesss US Citibank web site. Chrome could. Why???

Can't log in to bank that I've used for years

I'm in Europe and use a bank in U.S. that I've logged on to for years. It won't let me log on. I don't believe there were any updates. I do other financial institution log-ons. No problem. I zapped cookies, no help. I upgraded to Lion. no Help. The bank swears that it is an Apple problem. I've tried on three Apples and tried using Firefox. No help. I don't have access to a PC. Does anyone have a suggestion?
Thanks.

Try clearing the cache and deleting cookies for the site, this can sometimes resolve problems accessing sites that used to work. See [[how to clear the cache]] and [[deleting cookies]] for details.

I have one random Apple ID that appears only when I go to itunes or App Store. For everything else I have my Apple ID and password all set. Can I get rid of this thing?

This is a Question: I have one random Apple ID that comes up only when I'm trying to access Apps or iTunes. I have another Apple ID with a password that works just fine for everything else. I do not have a password for this random id. How can I get rid of it? I can't perform updates is the big issue.

Jonathan:This seems to make a lot of sense. My only follow up question is: will I have any trouble getting iTunes and
Apps back?
Will apple charge me? I really can't remember clearly, but it seems to me that iTunes and Apps were present on the
iPad2 that was given to me as a gift, but I could be mistaken.
If I am all clear for getting those two stores back with an easy selection, then I will use your solution.
Have a great season, my friend- this was driving me nuts! Thank you so much!
Dianep

Can't access a school web site that I've used for years-can't log in with user and password. All other bookmarks are fine-tried several things including re-install-Other browsers are O.K.

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