Can't access Hotmail. Help!
Internet is working fine and have access to all other websites I've tried. On laptop and desktop, I get a "connection was reset" message when I try to get on hotmail. However, I can access hotmail through my mobile. I have already cleared cookies and cache, which hasn't helped.
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
Similar Messages
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Can't access hotmail account from browser. cerficiate untrusted
Can't access hotmail account from browsing, I tried to log into my hotmail account by visiting www.live.com and log into my account (add e-mail address and password) when sign in i get a message saying:There was a problem establishing asecure connection.( I get two tabs Details and Stop) I click on Detials I get another message saying: server Certificate Error. untrusted certificate,unable to determine the certificate origin, This has been disallowed by your administrator.. When i press on option Stop i get e message saying: refussing connection.This server has beed previously supporting HTTP Strict Transport Security. Due to SSL certificate warning/errors, a connection will not be made. Please could anybody help me.. I contact Vodafone they said it's microsoft issue then the latter said it's blackberry problem. i have tried everything nothing seems to work.. I don't want to register my hotmail account on my BB, but i want to access it through browsing as i do on my PC.. I will be really gratful.. thank you
Solved!
Go to Solution.Ggggrrrr, i really hope that's wrong, i would also be moving away from BB sharpish if that's the case. Hoping someone cleverer than me can come up with a solution, the BB manual certainly doesn't help. Like the first poster I have tried getting vodafone to help and also hotmail, both without success.
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I don't know where this goes to, but my problem is that i can't access hotmail via my macbook laptop either using safari or firefox.
The problem lies in whenever i get to hotmail and login into my account. I can't seems to open the link to read my e-mails nor toggle between the inbox and junk box.
Apparently, javascript or something is the cause or is it something else?
Can anyone give any advice regarding this issue?"Daniel, I appreciate the time you took to report this to us. The issue you described happens when you are using the lower version of your preferred browser with the classic version of Windows Live Hotmail. I suggest that you upgrade your browser to its latest version and optimize it.
For instructions on how to download the latest version of your browser and optimize it, please see the Help section of your browser or their support team.
If the issue persists after performing the actions above, please reply to the following questions so that we can further investigate:
1. Does the issue happen even when you use another computer with a different browser?
2. Does it occur with other Windows Live Hotmail accounts that are being accessed on your computer?
3. Does it happen whether you are using the Full or Classic version of the Windows Live Hotmail interface?"
This was how i fixed mine, try if it works for you.
Message was edited by: Daniel Mak -
How can I access the help menu on the top bar? It tells me I am not connected or to try later.
How can I access the help menu on the top bar? It tells me I am not connected or to try later.
Is your Internet connection working? What application are you seeing this behavior in?
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How can I access the Help preferences?
How can I access the Help preferences? I hate the way the Help window stays in front of every other window, so I really need to change it's behaviour.
Mary,
To see the reports button, your workflow user record must be at least Process Administrator (use the admin module to see an individual person's properties, in the Privileges tab I think..)
The backend stores information suchs as where and when a workitem was processed, but it won't contain the information that was populated on the forms, unless you make the fields you need to searchable fields on the process map. Beware, this can add to the size of the database quickly.
All of the available tables are documented in the pdf files that are distributed with the product.
Good luck,
Sanna -
I can't access the HELP of iTunes
How can I access iTunes HELP?
It is not accessible now...You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106114) -
I upgraded my 4s to 7.0.4 and now I can't acicess hotmail through my main mail app. When I open it a pop up says password incorrect even after I put my password in it pops up again. How do I fix this please help
After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed. -
Can't Access Hotmail of Xbox Live via Verizon DSL
Someone please help as this situation is now in its third day and no one has been able to help me. The Verizon customer service phone line keeps blaming Microsoft, and vice versa. The whole blame game is getting tedious.
Since Friday, Feb 3rd at approx 9pm I have not been able to sign into either my Hotmail of Xbox Live Accounts. Now let me be very clear, the password and logins are correct, but the browser continually times out and won't connect. I have been able to access my email via my work computer (10 miles away) so I know that the Hotmail servers aren't down. I can access the entire internet at home, just not hotmail. I can log into the Xbox website at home, but the console (which is plugged directly into the modem) times out when it tries to login.
I really just want to know that someone is looking into it. This problem seems to be affecting only Verizon DSL/FIOs customers in CA, who use hotmail of the Xbox live services. I'm just really tired of getting the run around.
To help here's what I've tried:
-Reloading and Resetting my internet browser
-Cleared cache and deleted cookies and temporary files
-Reset modem
-release/renew IP address
-contact Microsoft and Verizon (both have failed to address the issue properly)
-Accessed affected email through a different computer on a different network.
Please help.I also thought it might be hepful to post a link to the Windows Live Solution Center forum where you can clearly see that it isn't just me. This is a systemic problem for Verizon DSL users in CA trying to access Hotmail and related Microsoft sites.
Connect the dots. This is not just an individual incident, this is a much larger outage that needs attention.
Windows Live Forum - Hotmail Timing Out
http://windowslivehelp.com/thread.aspx?threadid=1e84529b-1198-4be2-9353-8dd0f056b876 -
Windows Live won't install on my mac. Can't Access Hotmail.
I have MSN as my home page and access my email there with a link to Hotmail. In the last few days, the site has been changed and now when I try to access Hotmail, I am redirected to a new window indicating that I need to subscribe to Windows Live. When I download the file, it disappears from my downloaded files and therfore I cannot install it. I can access my Hotmail through a regular PC and have not been asked on a PC to subscribe to Windows Live. So, it would seem the problems lies with the Macbook, but I'm not sure.
Can anyone assist me?
Thankswait. i'm trying to download windows live and it won't even let me get to the web page, on safari or firefox.
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Cannot access hotmail or gmail, although no problems with the actual msn home page or other sites. I get the message: Firefox can't establish a connection to the server at .....
== URL of affected sites ==
http://login.live.com; http://www.google.comHi thanks for reply.
No, not that I'm aware. How/Where can I check this?
The only think I've done recently is install a different antivirus program and uninstall the old one which had expired. Not sure if this is linked to the problem...? -
AIR Damaged, can't access PS5 Help
I have been trying to access PS5 Help, but all I get is a window saying that this installation of this application (AIR) is damaged. Try re-installing or contacting the publisher... I have unisntalled, re-downloaded, reinstalled repeatedly. Same result. Obviously, PS5 help is no help, since I need AIR to access that.
Here is the LOG file for my AIR installations and uninstalls:
[2011-08-31:14:04:07] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-08-31:14:04:07] Commandline is:
[2011-08-31:14:04:07] Installed runtime (1.1.0.5790) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:05:01] Relaunching with elevation
[2011-08-31:14:05:01] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air8dd9.tmp\adobe air installer.exe -ei
[2011-08-31:14:05:02] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-08-31:14:05:02] Commandline is: -stdio \\.\pipe\AIR_9064_0 -ei
[2011-08-31:14:05:02] Installed runtime (1.1.0.5790) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:05:02] Starting silent runtime update. Updating runtime from version 1.1.0.5790 to version 2.6.0.19140
[2011-08-31:14:05:02] Installing msi at c:\users\finsfe~1\appdata\local\temp\air8dd9.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-08-31:14:05:49] Runtime Installer end with exit code 0
[2011-08-31:14:05:49] Elevated install completed
[2011-08-31:14:06:29] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-08-31:14:06:29] Runtime Installer end with exit code 0
[2011-08-31:14:06:29] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-08-31:14:06:29] Commandline is: -installupdatecheck
[2011-08-31:14:06:29] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:06:30] Performing pingback request
[2011-08-31:14:06:41] Pingback request completed with HTTP status 200
[2011-08-31:14:06:41] Starting runtime background update check
[2011-08-31:14:06:41] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update
[2011-08-31:14:06:41] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-08-31:14:06:54] Unpackaging complete
[2011-08-31:14:06:54] Download success
[2011-08-31:14:06:54] Runtime updated downloaded
[2011-08-31:14:07:00] User has selected immediate install of the update
[2011-08-31:14:07:00] Starting runtime background update installation
[2011-08-31:14:07:00] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update
[2011-08-31:14:07:01] Runtime updater successfully launched
[2011-08-31:14:07:01] Runtime Installer end with exit code 0
[2011-08-31:14:07:08] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:07:08] Commandline is: -update
[2011-08-31:14:07:08] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:07:24] Relaunching with elevation
[2011-08-31:14:07:24] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air52cd.tmp\adobe air installer.exe -ei
[2011-08-31:14:07:26] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:07:26] Commandline is: -stdio \\.\pipe\AIR_1036_0 -ei
[2011-08-31:14:07:26] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:07:26] Starting silent runtime update. Updating runtime from version 2.6.0.19140 to version 2.7.1.19610
[2011-08-31:14:07:26] Installing msi at c:\users\finsfe~1\appdata\local\temp\air52cd.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-08-31:14:07:42] Application Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:07:42] Commandline is: C:\PROGRA~2\NATION~1\tempAir\CNGViewer.air
[2011-08-31:14:07:42] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:07:45] Unpackaging file:///C:/PROGRA~2/NATION~1/tempAir/CNGViewer.air to C:\Users\FinsFeathers\AppData\Local\Temp\flaFF82.tmp
[2011-08-31:14:07:50] Runtime Installer end with exit code 0
[2011-08-31:14:07:51] Elevated install completed
[2011-08-31:14:08:45] Application signature verified
[2011-08-31:14:08:45] Unpackaging/validation complete
[2011-08-31:14:08:45] No app located for appID 'com.nationalgeographic.products.cng120' and pubID '68B1CC4249876152EBE333BD4B7514ADB4D94062.1'
[2011-08-31:14:08:58] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\fla1AC0.tmp
[2011-08-31:14:09:39] Native installation package creation succeeded
[2011-08-31:14:09:39] Starting app installation to C:\Program Files (x86)\National Geographic. Installing app com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1 version 1.65 build 1250 using the source file at file:///C:/PROGRA~2/NATION~1/tempAir/CNGViewer.air
[2011-08-31:14:09:40] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\fla1AC0.tmp\setup.msi with guid {8CDC3464-F0E5-A484-4FB8-886CC6CA6E2B}
[2011-08-31:14:10:48] Launching subprocess with commandline C:\Program Files (x86)\National Geographic\The Complete National Geographic\The Complete National Geographic.exe
[2011-08-31:14:11:01] Application Installer end with exit code 0
[2011-08-31:14:11:13] Runtime Installer end with exit code 0
[2011-08-31:14:11:20] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-08-31:14:11:21] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:11:21] Commandline is: -updatecheck
[2011-08-31:14:11:21] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:11:21] Performing pingback request
[2011-08-31:14:11:21] Failure during pingback request: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]
[2011-08-31:14:11:21] Runtime Installer end with exit code 0
[2011-08-31:14:16:22] Application Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:16:22] Commandline is: -playerVersion=10,3,183,5 -sandboxType=application -fromUserEvent=true -- -launch com.nationalgeographic.products.cng120 68B1CC4249876152EBE333BD4B7514ADB4D94062.1
[2011-08-31:14:16:22] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:16:23] Launching subprocess with commandline C:\Program Files (x86)\National Geographic\The Complete National Geographic\The Complete National Geographic.exe
[2011-08-31:14:16:24] Application Installer end with exit code 0
[2011-08-31:14:16:54] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-08-31:14:16:54] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:16:54] Commandline is: -updatecheck
[2011-08-31:14:16:54] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:16:55] Performing pingback request
[2011-08-31:14:16:56] Pingback request completed with HTTP status 200
[2011-08-31:14:16:56] Starting runtime background update check
[2011-08-31:14:16:56] Clearing unused background update directory
[2011-08-31:14:16:56] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update
[2011-08-31:14:16:56] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-08-31:14:16:57] Runtime update not available
[2011-08-31:14:16:57] Unpackaging cancelled
[2011-08-31:14:16:57] Runtime Installer end with exit code 0
[2011-10-25:18:15:59] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-10-25:18:15:59] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-10-25:18:15:59] Commandline is: -updatecheck
[2011-10-25:18:15:59] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-10-25:18:16:00] Performing pingback request
[2011-10-25:18:16:00] Starting runtime background update check
[2011-10-25:18:16:00] Clearing unused background update directory
[2011-10-25:18:16:00] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update
[2011-10-25:18:16:00] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-10-25:18:16:15] Unpackaging complete
[2011-10-25:18:16:16] Download success
[2011-10-25:18:16:16] Runtime updated downloaded
[2011-10-25:18:16:24] User had deferred installing the update
[2011-10-25:18:16:24] Runtime Installer end with exit code 0
[2011-10-26:13:28:48] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
[2011-10-26:13:28:49] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-10-26:13:28:49] Commandline is: -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
[2011-10-26:13:28:49] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-10-26:13:28:49] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
[2011-10-26:13:28:49] Starting runtime background update installation
[2011-10-26:13:28:49] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
[2011-10-26:13:28:49] Runtime updater successfully launched
[2011-10-26:13:28:49] Runtime Installer end with exit code 0
[2011-10-26:13:28:55] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-10-26:13:28:55] Commandline is: -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
[2011-10-26:13:28:55] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-10-26:13:28:55] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
[2011-10-26:13:29:23] Relaunching with elevation
[2011-10-26:13:29:23] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air37c6.tmp\adobe air installer.exe -ei
[2011-10-26:13:29:28] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-10-26:13:29:28] Commandline is: -stdio \\.\pipe\AIR_7020_0 -ei
[2011-10-26:13:29:28] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-10-26:13:29:28] Starting silent runtime update. Updating runtime from version 2.7.1.19610 to version 3.0.0.4080
[2011-10-26:13:29:29] Installing msi at c:\users\finsfe~1\appdata\local\temp\air37c6.tmp\setup.msi with guid {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}
[2011-10-26:13:29:49] Runtime Installer end with exit code 0
[2011-10-26:13:29:49] Elevated install completed
[2011-10-26:13:30:01] Launching subprocess with commandline c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
[2011-10-26:13:30:01] Runtime Installer end with exit code 0
[2011-10-26:13:30:32] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-10-26:13:30:33] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-10-26:13:30:33] Commandline is: -updatecheck
[2011-10-26:13:30:33] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-10-26:13:30:33] Performing pingback request
[2011-10-26:13:30:33] Starting runtime background update check
[2011-10-26:13:30:33] Clearing unused background update directory
[2011-10-26:13:30:33] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update
[2011-10-26:13:30:33] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-10-26:13:30:40] Runtime update not available
[2011-10-26:13:30:40] Unpackaging cancelled
[2011-10-26:13:30:40] Runtime Installer end with exit code 0
[2011-11-29:21:35:25] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-11-29:21:35:25] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-11-29:21:35:25] Commandline is: -updatecheck
[2011-11-29:21:35:25] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-29:21:35:26] Performing pingback request
[2011-11-29:21:35:26] Starting runtime background update check
[2011-11-29:21:35:26] Clearing unused background update directory
[2011-11-29:21:35:27] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update
[2011-11-29:21:35:27] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-29:21:35:37] Unpackaging complete
[2011-11-29:21:35:37] Download success
[2011-11-29:21:35:37] Runtime updated downloaded
[2011-11-29:21:42:23] User had deferred installing the update
[2011-11-29:21:42:23] Runtime Installer end with exit code 0
[2011-12-06:13:51:02] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-12-06:13:51:02] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-12-06:13:51:02] Commandline is: -updatecheck
[2011-12-06:13:51:02] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-12-06:13:51:03] Performing pingback request
[2011-12-06:13:51:04] Pingback request completed with HTTP status 200
[2011-12-06:13:51:04] Starting runtime background update check
[2011-12-06:13:51:04] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update
[2011-12-06:13:51:04] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-06:13:51:06] Unpackaging complete
[2011-12-06:13:51:06] Download success
[2011-12-06:13:51:06] Runtime updated downloaded
[2011-12-06:13:51:14] User had deferred installing the update
[2011-12-06:13:51:14] Runtime Installer end with exit code 0
[2011-12-13:16:57:40] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2011-12-13:16:57:40] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-12-13:16:57:40] Commandline is: -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2011-12-13:16:57:40] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-12-13:16:57:40] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2011-12-13:16:57:41] Starting runtime background update installation
[2011-12-13:16:57:41] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2011-12-13:16:57:42] Runtime updater successfully launched
[2011-12-13:16:57:42] Runtime Installer end with exit code 0
[2011-12-13:16:57:51] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-13:16:57:51] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2011-12-13:16:57:51] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-12-13:16:57:51] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2011-12-13:16:58:00] Launching subprocess with commandline c:\program files (x86)\adobe\adobe help\adobe help.exe
[2011-12-13:16:58:00] Runtime Installer end with exit code 6
[2011-12-13:16:58:30] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-12-13:16:58:31] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-12-13:16:58:31] Commandline is: -updatecheck
[2011-12-13:16:58:31] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-12-13:16:58:33] Performing pingback request
[2011-12-13:16:58:34] Pingback request completed with HTTP status 200
[2011-12-13:16:58:34] Starting runtime background update check
[2011-12-13:16:58:34] Clearing unused background update directory
[2011-12-13:16:58:34] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update
[2011-12-13:16:58:34] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-13:16:58:37] Unpackaging complete
[2011-12-13:16:58:37] Download success
[2011-12-13:16:58:37] Runtime updated downloaded
[2011-12-13:16:58:39] User had deferred installing the update
[2011-12-13:16:58:39] Runtime Installer end with exit code 0
[2012-01-09:00:05:56] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:05:57] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2012-01-09:00:05:57] Commandline is: -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:05:57] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:05:57] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:05:58] Starting runtime background update installation
[2012-01-09:00:05:58] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:05:58] Runtime updater successfully launched
[2012-01-09:00:05:58] Runtime Installer end with exit code 0
[2012-01-09:00:06:04] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:06:04] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:06:04] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:06:04] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:06:16] Launching subprocess with commandline c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:06:16] Runtime Installer end with exit code 6
[2012-01-09:00:06:46] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-01-09:00:06:46] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2012-01-09:00:06:46] Commandline is: -updatecheck
[2012-01-09:00:06:46] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:06:47] Performing pingback request
[2012-01-09:00:06:48] Pingback request completed with HTTP status 200
[2012-01-09:00:06:48] Starting runtime background update check
[2012-01-09:00:06:48] Clearing unused background update directory
[2012-01-09:00:06:49] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update
[2012-01-09:00:06:49] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-01-09:00:06:59] Unpackaging complete
[2012-01-09:00:06:59] Download success
[2012-01-09:00:06:59] Runtime updated downloaded
[2012-01-09:00:07:11] User had deferred installing the update
[2012-01-09:00:07:11] Runtime Installer end with exit code 0
[2012-01-09:00:42:32] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:42:32] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2012-01-09:00:42:32] Commandline is: -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:42:32] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:42:32] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:42:33] Starting runtime background update installation
[2012-01-09:00:42:33] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:42:34] Runtime updater successfully launched
[2012-01-09:00:42:34] Runtime Installer end with exit code 0
[2012-01-09:00:42:41] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:42:41] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:42:41] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:42:41] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:42:46] Relaunching with elevation
[2012-01-09:00:42:46] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\airc993.tmp\adobe air installer.exe -ei
[2012-01-09:00:42:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:42:50] Commandline is: -stdio \\.\pipe\AIR_7572_0 -ei
[2012-01-09:00:42:50] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:42:50] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880
[2012-01-09:00:42:50] Installing msi at c:\users\finsfe~1\appdata\local\temp\airc993.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-01-09:00:43:11] Runtime Installer end with exit code 0
[2012-01-09:00:43:12] Elevated install completed
[2012-01-09:00:43:24] Launching subprocess with commandline c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:43:24] Runtime Installer end with exit code 0
[2012-01-09:00:43:36] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:43:36] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe" "C:\Users\FinsFeathers\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1\Loc al Store\#ApplicationUpdater\update.air" 3.5.0
[2012-01-09:00:43:36] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:43:40] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:43:40] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\flaCDE7.tmp
[2012-01-09:00:43:47] Application signature verified
[2012-01-09:00:43:47] Unpackaging/validation complete
[2012-01-09:00:43:47] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\flaE9B2.tmp
[2012-01-09:00:43:49] Native installation package creation succeeded
[2012-01-09:00:43:49] Starting app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.0.0.400 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air
[2012-01-09:00:43:50] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\flaE9B2.tmp\setup.msi with guid {5576D3C1-35DB-0CF0-5503-35B15486F2B5}
[2012-01-09:00:43:54] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-01-09:00:43:54] Rolling back install of C:\Users\FinsFeathers\AppData\Local\Temp\flaE9B2.tmp\setup.msi
[2012-01-09:00:43:54] Rollback complete
[2012-01-09:00:43:54] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-01-09:00:43:54] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.0
[2012-01-09:00:43:54] Relaunching with elevation
[2012-01-09:00:43:59] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:43:59] Commandline is: -stdio \\.\pipe\AIR_7352_0 -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.0
[2012-01-09:00:43:59] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:43:59] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:44:00] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\fla1A23.tmp
[2012-01-09:00:44:01] Application signature verified
[2012-01-09:00:44:01] Unpackaging/validation complete
[2012-01-09:00:44:01] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\fla1F61.tmp
[2012-01-09:00:44:03] Native installation package creation succeeded
[2012-01-09:00:44:03] Starting silent app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.0.0.400 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air
[2012-01-09:00:44:03] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\fla1F61.tmp\setup.msi with guid {5576D3C1-35DB-0CF0-5503-35B15486F2B5}
[2012-01-09:00:44:14] Application Installer end with exit code 0
[2012-01-09:00:44:14] Elevated install completed
[2012-01-09:00:44:14] Launching subprocess with commandline c:\program files (x86)\adobe\Adobe Help\Adobe Help.exe
[2012-01-09:00:44:17] Application Installer end with exit code 0
[2012-01-09:00:44:26] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:44:26] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe" "C:\Users\FinsFeathers\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1\Loc al Store\#ApplicationUpdater\update.air" 3.5.23
[2012-01-09:00:44:26] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:44:26] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:44:27] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\fla82F3.tmp
[2012-01-09:00:44:30] Application signature verified
[2012-01-09:00:44:30] Unpackaging/validation complete
[2012-01-09:00:44:30] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\fla903D.tmp
[2012-01-09:00:44:35] Native installation package creation succeeded
[2012-01-09:00:44:35] Starting app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air
[2012-01-09:00:44:35] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\fla903D.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
[2012-01-09:00:44:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-01-09:00:44:37] Rolling back install of C:\Users\FinsFeathers\AppData\Local\Temp\fla903D.tmp\setup.msi
[2012-01-09:00:44:37] Rollback complete
[2012-01-09:00:44:37] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-01-09:00:44:37] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.23
[2012-01-09:00:44:37] Relaunching with elevation
[2012-01-09:00:44:43] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:44:43] Commandline is: -stdio \\.\pipe\AIR_7812_0 -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.23
[2012-01-09:00:44:43] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:44:43] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:44:44] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\flaC5BD.tmp
[2012-01-09:00:44:47] Application signature verified
[2012-01-09:00:44:47] Unpackaging/validation complete
[2012-01-09:00:44:47] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\flaD22C.tmp
[2012-01-09:00:44:53] Native installation package creation succeeded
[2012-01-09:00:44:53] Starting silent app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air
[2012-01-09:00:44:53] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\flaD22C.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
[2012-01-09:00:45:04] Application Installer end with exit code 0
[2012-01-09:00:45:04] Elevated install completed
[2012-01-09:00:45:04] Launching subprocess with commandline c:\program files (x86)\adobe\Adobe Help\Adobe Help.exe
[2012-01-09:00:45:06] Application Installer end with exit code 0
[2012-01-09:00:45:35] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-01-09:00:45:35] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:45:35] Commandline is: -updatecheck
[2012-01-09:00:45:35] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:45:36] Performing pingback request
[2012-01-09:00:45:39] Pingback request completed with HTTP status 200
[2012-01-09:00:45:39] Starting runtime background update check
[2012-01-09:00:45:39] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2012-01-09:00:45:39] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-01-09:00:45:40] Runtime update not available
[2012-01-09:00:45:40] Unpackaging cancelled
[2012-01-09:00:45:40] Runtime Installer end with exit code 0
[2012-01-16:13:29:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:29:40] Commandline is:
[2012-01-16:13:29:40] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:29:46] Relaunching with elevation
[2012-01-16:13:29:46] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air1aea.tmp\adobe air installer.exe -ei
[2012-01-16:13:29:49] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:29:49] Commandline is: -stdio \\.\pipe\AIR_4320_0 -ei
[2012-01-16:13:29:49] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:29:49] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880
[2012-01-16:13:29:50] Installing msi at c:\users\finsfe~1\appdata\local\temp\air1aea.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-01-16:13:30:02] Runtime Installer end with exit code 0
[2012-01-16:13:30:02] Elevated install completed
[2012-01-16:13:30:08] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2012-01-16:13:30:08] Runtime Installer end with exit code 0
[2012-01-16:13:30:08] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:30:08] Commandline is: -installupdatecheck
[2012-01-16:13:30:08] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:30:09] Performing pingback request
[2012-01-16:13:30:09] Pingback request completed with HTTP status 200
[2012-01-16:13:30:09] Starting runtime background update check
[2012-01-16:13:30:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2012-01-16:13:30:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-01-16:13:30:09] Runtime update not available
[2012-01-16:13:30:09] Unpackaging cancelled
[2012-01-16:13:30:09] Runtime Installer end with exit code 0
[2012-01-16:13:36:36] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:36:36] Commandline is: -arp:uninstall
[2012-01-16:13:36:36] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:36:51] Relaunching with elevation
[2012-01-16:13:36:51] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2012-01-16:13:36:51] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:36:51] Commandline is: -stdio \\.\pipe\AIR_6112_0 -eu
[2012-01-16:13:36:51] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:36:51] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2012-01-16:13:36:52] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-01-16:13:36:54] Runtime Installer end with exit code 0
[2012-01-16:13:36:54] Elevated install completed
[2012-01-16:13:36:54] Runtime Installer end with exit code 0
[2012-01-16:13:37:46] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:37:46] Commandline is:
[2012-01-16:13:37:46] No installed runtime detected
[2012-01-16:13:37:51] Relaunching with elevation
[2012-01-16:13:37:51] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air8639.tmp\adobe air installer.exe -ei
[2012-01-16:13:37:54] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:37:54] Commandline is: -stdio \\.\pipe\AIR_3664_0 -ei
[2012-01-16:13:37:54] No installed runtime detected
[2012-01-16:13:37:55] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2012-01-16:13:37:55] Installing msi at c:\users\finsfe~1\appdata\local\temp\air8639.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-01-16:13:37:59] Runtime Installer end with exit code 0
[2012-01-16:13:37:59] Elevated install completed
[2012-01-16:13:38:03] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2012-01-16:13:38:03] Runtime Installer end with exit code 0
[2012-01-16:13:38:03] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:38:03] Commandline is: -installupdatecheck
[2012-01-16:13:38:03] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:38:04] Performing pingback request
[2012-01-16:13:38:25] Failure during pingback request: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]
[2012-01-16:13:38:25] Runtime Installer end with exit code 0
It appears several other people have encountered similar issues recently, and there has been no response. Very unhelpful help, Adobe!
gcIt is not clear whether you are a user of PS5 (whatever that is) who is having trouble installing their product help or a technical author who has produced the help and is having trouble getting the help to work prior to distributing it.
From what I can make of the logs, it looks like you are a user of PS5 and it is they who you should contact. This forum is for people who are producing the help.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
When I hit F1 or go to Help|Photoshop Help I get a dialog - "Could not find the Adobe help application" and suggestion to reinstall. I reinstalled and still can't access it. I also deleted the preferences and tried - still no luck.
Any thoughts on this one?
Thanks.Although I have installed Adobe Photoshop cs2 successfully, I still received this following error message when opening this programme, i.e
Photoshop.exe - Unable to locate component.
This application has failed to start because RST23.dll was not found.
Please assist to resolve.
Thanks -
Can not access Hotmail from my mac desktop all of a sudden
Hello,
All of a sudden i cannot access hotmail from my desktop. I have recently returned from overseas. I verified my address on another computer in my house as it said it needed to confirm my location. Now i am trying to do same on my desktop and all i am getting is try again later or sign up for a new account. If you could advise that would be greatly appreciated.wow,
thankyou so much. It made me change my profile name and now i can access. Has something changes recently?? I am worried now that when i log out i wont be able to get back in. I try your link and it worked, but when i did it, i had no luck.
Thankyou so much. I going to log out now and see if i can get back in. -
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I am a new user. Have created a document, but when i reopened it today all the tools were greyed out and I can only access the Text tool.
What do I do?Try this....
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Help, can't access Hotmail on Safari, can't upgrade it either
Is my Mac too old?
I have a Max OS X version 10.5.8
Hotmail isn't working in Safari, I can't upgrade Firefox either.
I'm not sure how to upgrade my machine to get it to work properly or is it a lost cause?
thanks, simple answers appreciated, you can probably tell I'm not very technical!ote}
Help - I transferred my entire 23,000 photo library from iPhoto 06 on a G4/Tiger to a 2009 Mac Pro running the current version of iPhoto. I used firewire with the G4 in target disk mode and manually transferred the files over. Seem to have transferred most of the photos well (though I need to investigate a number of photos in a new "Recovered" folder).
How did you do this? the porper way is to drag the iPhoto library as a single entity from the G4 to the MBP then launch iPhoto on the MBP
Now, on launching iPhoto 06 on the G4 I am told I somehow made changes to the photo library using the newer version of iPhoto.
Did you? if you dragged the library to the pictures folder of the new computer and launched iPhoto then you did not change your original library
Am I screwed (b/c the latest version of iPhoto requires Leopard, which won't run on my ancient G4)? How can I recover the ability to use iPhoto 2006 on the G4?
That depends on what happened - nothing you described would have modified your original library - is there more to tell?
You can try rebuilding the iPhoto 6 library using iPhoto library manager - http://www.fatcatsoftware.com/iplm/ - it will create a totally new library so if it does not work you lose nothing
LN
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