Can't access iCloud with my Apple ID that is working on Appstore and here., Can't access iCloud with my Apple ID that is working on Appstore and here.
Anyone encountered this?
i've look through google try to get an answer but nothing works for me
today i try to access my iCloud but the password that works for my Appstore, it doesnt work in iCloud, i tried to reset the password, but still the same.
Sometimes it shows wrong email or incorrect password and sometimes it shows "You can't sign in because of a server error." iCloud status, i clicked on the status but it leads me to blank iCloud help page with nothing that can actually solve my current problem.
Advise needed.
Thanks!
Sometimes it shows wrong email or incorrect password and sometimes it shows "You can't sign in because of a server error." iCloud status, i clicked on the status but it leads me to blank iCloud help page
Although your symptoms aren't mentioned in the document, I'd try the following document with that one:
Apple software on Windows: May see performance issues and blank iTunes Store
Similar Messages
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I need help! I no longer have access to the email that I opened my icloud account with many years ago and I can't remember my password anyway! However it continues to backup all my stuff. But I have no access to go in and delete items or manage my account. The pop-ups now tell me that my account is full and it will no longer be able to backup items. I would like to go in and delete items that I do not need to make room, but I can't! I have personally gone into the Apple genius store and presented the problem as well as called Apple support and talked with a live person. And no one has been able to help me. I cannot believe that I have basically lost my iCloud accessibility? I have a lot of money vested in music and priceless pictures! Please can someone help me?
I don't know what you mean by "closed" - icloud accounts stay in existence even if you disconnect all devices from the account. You can't delete them.
If you don't recall the ID or the password, and if the link above doesn't provide another way to get to the account, then you are out of luck. -
My girlfriend and I both have iTunes account with our own music libraries and we want to combine our two libraries into one icloude accounts so can both then access our one shared libary at anytime in the cloud. How do we do this?
No it is not possible. Content purchased from the iTunes Store is permanently tied to the account from which it was originally purchased, and Apple does not provide a way to change it.
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The apple id I used to set up my ipad no longer exists and it is the same id for icloud and itunes. I have changed my apple id but can not access my icloud account to change the id. I am hung up on "verifying" and have tried everything. It does not send any emails verification even though it says it has sent it. I have trie the security questions and it says wrong birthdate but it is not the wrong birthdate. I can not delete the account without a password and when I enter the password that was originally with that id it says wrong password. As a result I am not able to update twitter, facebook, etc and basically unable to do anything until I can delete and reestablish this icloud account.
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have downloaded icloud to my pc, however when i go to sign in to Apple through icloud, i get an error message saying my apple ID is valid but is not an icloud account. What does this mean and how can i update my account so i can access icloud?!
To use iCloud, you must first set it up with your Apple ID on a device with iOS 5 or a Mac with OS X Lion.
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I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops
Hello khanhlinh98,
I would recommend performing the following steps in order to stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
I am having trouble, my icloud is using an old Apple ID, and i can no longer access that email account, or know the password to that, how do i switch it to my new Apple ID?
Having the email address is not necessary. It is just the username for the device. All you need is that Apple ID and password. Now, if you forgotten the password, then you have more work to do. Since that email is no longer active, you would need to send the reset to your rescue email, if you remember that. Or you will need to contact Apple Security for help. Apple ID: Contacting Apple for help with Apple ID account security
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I changed my username on Apple, but it doesn't come up on my ipad. The old username comes up, and I can't access itune or icloud. How do I fix this?
Hello there, Confused Apples.
The following Knowledge Base article offers some step-by-step instruction for changing the email for your Apple ID:
Change your Apple ID - Apple Support
Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your current Apple ID for these services.
Go to My Apple ID.
Select Manage your Apple ID and sign in. Forgot your password?
Select Edit next to Apple ID and Primary Email Address.
Enter the email address that you want to use as your Apple ID, then select Save Changes. Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now. Didn't receive the email?
When the My Apple ID page opens, sign in with your new Apple ID email address and password. When you see a message that verification is complete, you can start using your updated Apple ID.
Remember to update the features and services that you use with Apple ID.
Learn how to use and manage your Apple ID.
Additionally, this article is helpful with what to do, after you've changed your Apple ID:
Apple ID: What to do after you change your Apple ID - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I I have changed my email address so I changed my Apple ID and password. Just realised haven't changed icloud details and now can't access as don't know password or security questions. Want to delete and set up on new Apple ID. Help please???
In order to change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have an iPhone 4s. The email I need to use is completely locked because Windows believed someone else was trying to use my account (another reason Windows and I don't seem to get along). Anyway, I think my little sister may have accidentally clicked "Forgot my Password" while trying to download an app on my iPad that was under the same ID. So, an email was sent to my old hotmail account that is lockedried unlocking it, but the alternate email that was listed was an old one of my moms and she can't remember what her username was. I tried answering security questions on my Apple ID to maybe get my password to reset that way, but - since I made this account when I was about 12 or 13 - I can't even begin to remember what the answers to the security questions are. (And before anyone gets on a pedestal about how I was too young to be doing something like this, I did have parent supervision and wanted something like this of my own, so lets stick to the ACTUAL problem). So, main problem here. I now have about 30 app updates that are under an account I basically have no access to. I've deleted the apps from my home screen and tried downloading them with my new Apple ID, but it shows as if it's stored in the cloud and will only let me download it from the old Apple ID. Is there any possible way to dissociate my apps from my old ID and associate them with my newer one WITHOUT completely resetting my phone?
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
I RECENTLY PURCHASED ANOTHER IPHONE. MY INTERNET IS NOT WORKING. I JUST CREATED AN APPLE ID. WHAT'S NEXT? I NOW HAVE TWO DIFFERENT ACCOUNTS WITH DIFFERENT USER NAMES. HOW CAN I USE ONLY ONE ACCOUNT FOR ITUNES, ICLOUD APPLE ID ETC???
Welcome to the Apple community.
iTunes and iCloud and different accounts, you will need to delete both accounts from your device before adding the new details in their place.
For iCloud go to settings > iCloud, scroll down and hit the delete button. You can then sign back in using your correct details. For iTunes go to settings >store, tap your account ID and then sign out, you can then sign back in using your correct Apple ID. -
I am trying to access some of my songs on itunes on my pc but it's says I need to install icloud. I did this but it says I need to sync my phone but that is an android phone. It says my apple id is valid but still won't let me sign in. How can I get round this?
Enchanted1 wrote:
All this and I still don't have enough space on my startup disk, but that's another whole question!
No, this should be the number one thing you are concerned about.
Until you get this sorted, there is a good chance you may simply lose everything.
Do you hav ean external drive?
If so copy the entire /Music/iTunes/ folder to the external drive.
Then you can delete /Music/iTunes/ empty the trash and recover this space.
Do this then Apple menu > Software update.
Restart the computer
Then post back. -
I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???
I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.
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I just switched over to an iPhone 4 CDMA on the verizon network the other day. I connected with my MBP/ w Lion and the sync seemed to go flawless.... All my date was pushed thru the iCloud, but then I saw that my main email address @me.com says that it is inactive when I look at it in Settings- Mail-Accounts. I can see that the iCloud account name and password is wrong, but I can not seem to find out how to correct it. Can anyone help me?
Thanks a lot,
FredYou either have an incredibly complex computer setup or I think you are confusing terminology here. If you have iTunes set to share your library with others in your iTunes preferences then other computers in the area will see it as an item when they are running their iTunes and have it set to check for shared libraries. Your husband is probably seeing this when running iTunes on his computer. You can disable this sharing on your computer and/or he can set his not to pick up shared libraries.
By the way, an iTunes account is something you log into when you want to buy something from Apple. On your computer it is simply your iTunes collection or your iTunes application. So you need to turn off sharing in your iTunes application preferences.
Your husband is seeing "his" iTunes collection when running iTunes, but it is possible he doesn't have anything in it if it is a brand new computer. -
I created a new apple id for my iphone and ipad which work great and allow me to access Icloud. on my macbook air I can't get it to use my new apple id for icloud. It keeps going back to my old apple id and doesn't afford me to alter it. I use system preferences-icloud and it just wants to verify the old apple id but doesn't afford me the opportunity to delete teh account or edit it like the iphone5 and ipad. Help?
Welcome to the Apple Community.
You need to use the sign out option on the left side.
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