Can't access PC Documents folder when uploading from external program

When attempting to upload a file into Knack database from This PC/Documents folder I am referred back to One Drive and the following message:
"Something went wrong and this app can't pick files right now.
Try selecting app again"
Reselecting results in the same process

can you try both app and site version
try also using different browser
let us know the update
but the best way to upload files to Onedrive is using OneDrive Sync Folder
http://windows.microsoft.com/en-us/windows-8/getting-started-onedrive-tutorial

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